Total 3,954 job vacancies in Singapore

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Act as the first point of contact for the customers
• Supporting Client’s calls using the following sites.
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
• Ad-hoc duties that related to contact centre projects.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Location: Boon Lay

Working Hours: Monday to Friday, Office hours

Job details:

• Create dashboard to give transparency and clear reference to employees for risks and hazards at their area.
• Create awareness campaign (posters, slides, email blasts, videos) through the use of digital tools

Requirement:

• Knowledge on digitalization (Powerpoint, PowerBI, PowerApp, or other digital solutions)
• Prior experience in building dashboards is an advantage

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Location : One-north

Working Hours:

Office hours

Mon-Thur : 830am - 6pm, Fri : 830am - 530pm

Job details:

• The role is critical in ensuring the accuracy, completeness, and timeliness of HR data and related systems. Key responsibilities include high volume data processing, mass uploads, data verification checks, report generation, and maintaining data integrity for onboarding and existing staff.
• This position plays a vital role in ensuring service delivery consistency, minimizing data errors, and supporting ongoing operational demands and projects.
• Provide comprehensive administrative and operational support to the Learning & Development (L&D) and Benefits teams within HR Group Shared Services.
• Support critical HR operations including training programme coordination, leave administration, claims processing, and audit documentation.
• Training and standard operating procedures will be provided.

Job requirements:

• Min Diploma in HR, Business or equivalent.
• Strong ability to manage high volume activities while maintaining strict data confidentiality.
• Able to work under tight timelines and adapt quickly to changing priorities.
• Proficient in Microsoft Office and comfortable with HR systems.

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

 The production of Teller and Tellergram, the inhouse news portal and social media equivalent (by performing editorial support and technical duties);

 The progress of the project (by performing curatorial, cataloguing and filing duties).

 The sustaining, improving and validating of the Bank’s written customer communications (by performing administrative, secretariat-support and scrutineering duties);

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Role and Responsibilities

• Responsible for the development and performance of all marketing and sales activities.

• Maintaining and developing a computerized customer and prospect database.

• Establish plan and strategies to expand the customer base in the marketing area.

• To identify potential customers in the market and to probe for opportunities for market share increment.

Other Assignments

• Plan, organise and control of department activities such as costing, quotation, tender etc.

• Resources and manpower planning to maximise utilization to meet the sales target.

• Analyse and review customer’s feedback on project works and laboratory services.

Requirement

• Degree Science or engineering background preferred:

Chemistry, Environmental Science, Geology, Environmental/Chemical/Civil Engineering,

• Min 5 years Industrial, Technical sales

• Working knowledge of:

o Water & soil testing

o Environmental regulations

o Key parameters , Sampling protocols

Interested candidates please send in your resume to:

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

WE ARE CURRENTLY LOOKING FOR : Junior Sous Chef

Get to know us first!

What is INITIA GROUP?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

Bada (Previously known as Leekaja Salon) Singapore

Walking on Sunshine

You are my Sunshine

F&B

We are looking for a talented Chef/Cook to be our Junior Sous Chef. If you are currently a cook or Chef De Partie (CDP), welcome to challenge yourself by joining and supporting our culinary team in creating delightful meals for our restaurant/cafe. This is an important job in any kitchen that comes with a lot of independence. He/She will be responsible for preparing high-quality food that meets the head chef's standards.

DUTIES & RESPONSIBILITIES :

• Following directions provided by the head chef.
• Collaborating with the whole culinary team to ensure high-quality food and service.
• Keeping the kitchen safe and sanitary.
• Stocktaking and ordering supplies.
• Assisting in other areas of the kitchen when required.
• Handling any problems that may arise.

QUALIFICATIONS :

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 3 years experience working in a similar role.
• Ability to work well alone and in a team.
• Passion for delivering great food and service.
• Knowledge of best practices for safety and sanitation.
• Multitasking and organizational ability.
• Flexibility in working hours subject to the demands of the business.

● Drive the development of course-related materials, learning resources and project documentation in collaboration with project co-leads and team members.

● Review, organise and update course-related materials to ensure quality, consistency and readiness for implementation.

● Develop, format and quality-assure learning and assessment materials to ensure clarity, consistency and alignment.

● Develop and refine digital learning materials and simple multimedia resources where required.

● Coordinate meetings, document key discussions, track follow-up actions, and maintain project records and version control.

● Carry out data collation, basic analysis and administrative tracking to support project planning and reporting.

● Work within Blackboard UCV from a staff-user perspective to upload, organise, check and maintain course content and related resources.

● Undertake other general administrative tasks as and when required.

Requirements

● A degree or post-graduate diploma in Education, Instructional Design, Learning Sciences, Learning Design, Communications, or a related field.

● Relevant experience in learning design, course support, project coordination, educational technology support, or a related area will be preferred.

● Familiarity with learning design principles such as constructive alignment, writing learning outcomes, and assessment design.

● Comfortable working in Blackboard UCV as a staff user, including managing and organising course content and resources.

● Real-world experience using Articulate 360, Genially and/or Vyond will be an advantage.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Provide control testing on critical functions and key AML/CFT/Sanctions/Fraud policies procedures, guidelines

• Proactively suggest suitable and relevant operational advisory to business units for key processes such as customer on-boarding and retention of customer relationships

• Identify regulatory risk and on AML/CFT requirements to assess impact on business segments

• Assist business units to operationalize and develop processes and controls to manage risks

• Review new business initiatives for compliance to AML/CFT governance requirements

• Conduct investigation into suspected ML/TF activities

• Review audit findings from internal & external reviews to assess adequacy of controls and facilitate formulation of corrective actions.

• Participate in strategic AML projects and initiatives to advise on AML controls

• Facilitate the gathering and provision of data/information to Management oversight

• Conduct Compliance Training to raise staff awareness on AML/CFT controls, trends and typologies

• Prepare regular management reports to raise their awareness on the risk areas and exposure

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Lead design review and implementation of LT/HV electrical systems and switchgear

• Review Single Line Diagrams (SLD), load calculations and protection coordination

• Coordinate with clients, consultants, subcontractors and internal stakeholders

• Oversee installation, testing and commissioning activities

• Ensure compliance with Singapore standards (EMA, SS, IEC) and project requirements

• Support technical evaluation of equipment, vendors and subcontractors

• Mentor junior engineers and support capability development

Requirements

• Degree in Electrical Engineering or equivalent

• Minimum 6–10 years of relevant experience in M&E / construction projects

• Strong hands-on experience in LT, HV systems and switchgear

• Familiar with testing and commissioning processes

Preferred Qualifications

• Licensed Electrical Worker (LEW) or Professional Engineer (PE) certification

• Experience in infrastructure / MRT / LTA projects

• Familiarity with AutoCAD, BIM or electrical analysis tools (e.g. ETAP)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Oversee and responsible for the day-to-day operations of the payment team to ensure all activities are completed within the stipulated timelines.
•  Review bank reconciliations performed by the team, ensure reconciling items are promptly followed up, including clearing of transactions with Direct Debit Authorisation (DDA) arrangements.
• Handle the end-to-end payment process independently.
• Work closely with relevant stakeholders to manage and escalate payment matters promptly.
• Supervise, train and manage staff including settling of KPIs and conducting regular feedback sessions.
• Participate in work improvement initiatives and review internal work processes to improve efficiency
• Provide guidance to the team to support PHI in payment and operations.
• Other ad-hoc duties as assigned.

Requirements

• Diploma/Degree in Accountancy or equivalent (e.g. Certified Accounting Technician, ACCA).
• At least 5-6 years’ experience in Accounts Payable function and accounting with at least 1-3 years of supervisory experience
• Good analytical, verbal and written communication skill.
• Meticulous, resourceful and have a positive work attitude with the ability to multi-task to meet deadlines.
• Excellent interpersonal and stakeholder management skills
• Proficiency in SAP and Microsoft Office preferred.

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Handle day-to-day grant-related financial matters, month-end and year-endaccounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balancesheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pressure and work within tight deadlines
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Conduct routine laboratory tests according to approved procedures and standards
• Prepare samples for testing, inspection, or analysis
• Operate laboratory equipment for physical, chemical, or material testing
• Assist in special or non‑routine tests as assigned
• Label, store, and track samples properly
• Record test results accurately in Test reports, Digital systems or spreadsheets
• Ensure traceability of samples and test data
• Follow laboratory procedures, test methods, and quality standards
• Ensure compliance with Company quality systems
• Safety rules and laboratory protocols
• Comply with laboratory safety requirements and PPE usage
• Handle chemicals, specimens, and equipment safely
• Maintain good housekeeping and cleanliness in the laboratory

Requirements 

• Diploma / ITE or Certificate in Laboratory Technology, Engineering, Chemistry, Materials Science with 0-3 years relevant working experience
• Basic knowledge of Laboratory testing procedures
• Sample preparation techniques
• Laboratory equipment and instruments

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to:

west1@recruitexpress.com.sg

EA License No: 99C4599

Company Overview

BlueTree Education Learning Centre (BlueTree) is a private SME in Singapore focused on nurturing children’s critical thinking through a supportive learning environment. With branches in Choa Chu Kang, Dunearn Village, Bukit Timah, Orchard, Woodleigh, Seletar and Tampines.

Job Summary

The General Manager will lead daily operations, drive business growth, and enhance organisational effectiveness by aligning teams, improving processes, and executing strategic initiatives to meet performance targets.

Responsibilities

• Oversee daily business operations to ensure efficient and smooth functioning across departments
• Develop and implement business strategies to achieve revenue growth and organisational goals
• Lead and align Operations, Sales, Academic, and Customer Service teams to foster collaboration and performance
• Identify operational inefficiencies and implement process improvements to enhance productivity and quality
• Establish and monitor KPIs to drive team accountability and performance management
• Manage financial performance including budgeting and cost control to support profitability
• Collaborate with senior leadership to support business expansion and launch new initiatives
• Ensure high customer satisfaction by maintaining service quality standards
• Develop and maintain standard operating procedures, systems, and workflows for organisational consistency
• Lead recruitment, staff development, and retention strategies to build a strong workforce
• Oversee vendor relationships and manage external partnerships to support business needs

Preferred competencies and qualifications

• Experience managing operations across multiple branches or departments
• Knowledge of education centre operations or student management systems
• Ability to analyze data and work with performance metrics to inform decisions
• Adaptability to lead and drive change within teams

Other Information

Working Arrangement

• Full-time position
• 5-day work week with weekend work required

What We Offer

• Competitive salary with performance incentives
• Career growth and leadership development opportunities
• Dynamic and collaborative work environment

• Assist in timetabling and scheduling of programmes and courses, including liaising with timetabling representatives for amendments.
• Maintain and prepare accurate content for programme handbooks, including collating responses from course coordinators.
• Coordinate with tutors, participants, and internal units to ensure seamless programme administration.
• Check programme structure inputs. 
• Provide administrative support for events organised. 
• Attend meetings and prepare minutes.
• Perform other administrative duties as assigned.

Requirements:

• Minimum Diploma or Bachelor’s degree in any discipline  
• At least 1 year of relevant experience in programme/course administration or a related field

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to:

west5@recruitexpress.com.sg

EA License No: 99C4599

1. Strategic Sourcing and Pipeline Management

· Develop and execute creative, multi-channel sourcing strategies (e.g., Boolean search, LinkedIn Recruiter, job boards, professional networks) to identify passive candidates.

· Focus on building diverse talent pipelines for hard-to-fill and high-volume roles, particularly within IT, admin and ops areas.

· Conduct initial candidate screening to assess qualifications, interest, and cultural fit with company's values and academic environment.

· Manage and track all candidate activity, data, and market intelligence within the Applicant Tracking System (ATS).

2. Market Intelligence and Stakeholder Partnership

· Provide market intelligence on talent supply, compensation trends, and competitor activities within the tertiary education and tech sectors in Singapore and APAC.

· Partner closely with Talent Acquisition Partners and Hiring to understand role requirements and priority hiring needs.

3. Candidate Experience

· Craft and send personalised, compelling outreach messages that articulate the unique value proposition of working at a global university.

Requirements

• Minimum Degree in Human Resource Management or Business Administration
• Preferably with 5 to 10 years of relevant experiences
• Must have experiences in multi-channel sourcing strategies (e.g., Boolean search, LinkedIn Recruiter, job boards, professional networks)
• Able to start work on short notice

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

You will be part of the Clinical Governance team to provide secretariat/ administrative support and organize clinical governance activities across appointed committees/workgroups as assigned. You will manage clinical privileging for doctors, Serious Reportable Event (SRE) cases and assist with MOH Hospital Licensing. You will provide data analytics support for hospital-wide clinical indicators and/or quality improvement, generating insights that identify key areas for improvement.  You will coordinate hospital-wide quality and safety initiatives/projects and is expected to follow up on outstanding matters with the relevant stakeholders in a timely manner and be involved in the formulation and review of work processes to enhance the delivery of patient care. In addition, you will be assigned with other job-related duties as and when required.

Job Requirements:

• Degree Holder with at least 3-5 years of relevant experience in a healthcare environment preferably.

• Excellent written communication skills and proficient in computer skills - Microsoft office applications etc.

• Intermediate level data analytics skills (i.e., Tableau) is a bonus.

• Meticulous with strong organization, coordination and time management skills.

• Good interpersonal and communication skills for multi-stakeholder engagement.

• Proactive and able to work independently as well as collaboratively in a team environment.

• Ability to work under pressure, meet deadlines and adapt to changing conditions.

About Us

We are an established Design & Build interior fit-out company specializing in corporate office and workplace projects. As part of our growth, we are looking for a dynamic marketing professional to bring fresh ideas, elevate our brand, and drive impactful business initiatives.

Key Responsibilities

• Lead the development and execution of PR and Marketing strategies across all platforms
• Drive new business initiatives, including project pitches and curated events
• Translate project concepts into compelling brand storytelling and content
• Create and manage content for press releases, website, EDMs, blogs, and other communication channels
• Develop and implement growth marketing strategies across the full customer journey
• Oversee internal and external communications, ensuring brand consistency
• Manage media relations, including press inquiries, interviews, and statements
• Lead and coordinate industry award submissions
• Maintain and update marketing assets (website, intranet, photography archive, etc.)
• Build partnerships with brand collaborators and vendors to enhance brand visibility
• Stay updated on digital trends and workplace design concepts

Requirements

• Degree in Marketing, Mass Communication, Journalism, or related field
• Minimum 5 years’ experience in agencies or construction industry would be preferred
• Strong experience in content creation, storytelling, PR/media, and digital marketing
• Background in architecture, design, or interior fit-out industry is an advantage
• Proven ability in business development support, pitches, or bid submissions

Key Attributes

• Excellent writing, editing, and presentation skills
• Strong creative thinking with the ability to connect ideas into a compelling narrative
• High attention to detail in both visual and written communication
• Confident communicator across all levels of seniority
• Independent yet collaborative working style
• Strong organisational and time management skills
• Able to perform under pressure with a structured and methodical approach
• Positive, proactive, and adaptable mindset

What We Offer

• Opportunity to shape and grow a strong brand in the workplace design space
• Exposure to high-impact corporate projects and industry recognition platforms
• A collaborative and creative work environment
• Competitive remuneration package commensurate with experience

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team

• QA/QC documentation of engineering deliverables

• Liaison with clients, project managers, architects, contractors

• Assist in resolving any technical problems faced during project design and/or construction stages

• Any other required duties as required by the Project Team.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Overall Job Objectives

We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group F&B Brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the outlet in charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality.

Core Responsibilities

• Welcome and engage with guests in a warm, professional, and courteous manner.
• Demonstrate comprehensive knowledge of the outlet’s menu, promotions, and services to effectively promote and upsell offerings.
• Ensure smooth service operations, including handling POS/ordering systems efficiently.
• Maintain a clean and organized service area, adhering to company standards and operational procedures.
• Respond promptly to customer inquiries, feedback, or concerns, escalating issues to management when necessary.
• Assist in driving outlet sales and improving customer satisfaction through proactive service and consistent guest engagement.
• Represent the brand with professionalism, maintaining proper grooming and a positive demeanor.

Job Specifications

• Minimum 1–2 years of experience in the food and beverage or customer service industry.
• Strong interpersonal skills with the ability to build positive relationships with customers and team members.
• Self-motivated, reliable, and able to work independently with minimal supervision.
• Excellent communication skills and a service-oriented mindset.
• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.
• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Key Deliverables

• Deliver exceptional customer experiences, ensuring professional and personalized service.
• Drive outlet sales through effective promotion and upselling of products and services.
• Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly.
• Ensure adherence to cleanliness, safety, and operational standards.
• Represent the brand professionally, embodying its values and maintaining a positive image.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Thisrole is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

The Specialist acts as the operational owner for Japan Benefits and Leaves, partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

1. Japan Benefits Operations (Core Accountability)

• Own day-to-day administration of Japan benefits, including:

o Social insurance enrollments and changes (health insurance, pension, employment insurance)

o Dependent enrollment, life events, eligibility changes

o Retirement and supplementary benefit programs (where applicable)

• Ensure timely and accurate submissions to vendors and authorities within statutory deadlines.

• Maintain data accuracy across HRIS and vendor systems; perform reconciliations where needed.

2. Japan Leave Administration & Knowledge

• Administer and support Japan leave programs, including:

o Statutory leaves (e.g., childcare leave, family care leave, sickness-related leave as applicable)

o Company-sponsored leave programs and policies

• Partner with Payroll to ensure correct pay treatment during leave periods.

• Handle complex or sensitive leave cases with accuracy and professionalism.

• Ensure leave processes align with Japanese labor law requirements and internal policies.

3. Compliance & Risk Management

• Ensure all benefits and leave activities comply with Japanese labor, social insurance, and leave regulations.

• Support compliance checks, audits, and data requests related to Japan benefits and leave programs.

• Identify compliance risks, gaps, or recurring errors and escalate with clear analysis and recommendations.

4. Vendor & Stakeholder Management

• Act as the operational point of contact for Japan benefits and leave vendors.

• Track vendor responsiveness, data quality, and SLA adherence.

• Manage issue resolution, escalations, and follow-ups with clear ownership.

• Partner closely with HRBPs, Payroll, and Global COEs to ensure alignment and timely decisions.

5. Case Management & Employee Support

• Resolve employee inquiries related to Japan benefits and leaves through case management systems.

• Deliver responses that are:

o Legally compliant

o Clear and easy to understand

o Empathetic and employee-focused

• Manage escalated and high-risk cases independently.

6. Documentation, Reporting & Operational Excellence

• Maintain and update SOPs, job aids, and work instructions for Japan benefits and leave processes.

• Support reporting, data submissions, and global questionnaires (e.g., retirement or benefits inventories).

• Track recurring issues, SLA breaches, or error trends and contribute to continuous improvement initiatives.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

As a Senior Executive, Customer Experience & Customer Relations, you will play a key role in delivering consistent and exceptional customer experiences and ensuring effective case resolution, contributing to stronger customer loyalty and reinforcing a positive brand perception at the dealership.

The position works closely with internal stakeholdersto manage customer feedback and escalations, while also driving continuous Customer Experience improvement initiatives across Sales and Aftersales.

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Senior Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum degree in any discipline.
• Proven sales performance with at least 3 years of experience in premier banking would be advantageous.
• Good knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Document, Student Contract and Record Management

• Ensure completeness and accuracy of admission documents for both students and adults.

• Monitor the Admission records to ensure data integrity and confidentiality.

Collaboration with Stakeholders

• Work closely with various stakeholders, including Admission, Academic, Customer Engagement, Compliance, IT, and other relevant stakeholders to maintain the integrity of the Student and Parent Records

Reporting

• Implement a quality assurance framework for admissions processes management.

• Conduct regular internal audits and report findings, recommending corrective actions.

• Maintain data accuracy for regular reporting

Adherence to Policies and Regulations

• Stay informed about changes in admissions policies, regulations, and industry best practices.

• Ensure compliance with all relevant laws and regulations governing admissions processes.

• Propose review of policies and procedures to align with the best practice and smooth workflow

Visa and Passport

• Monitor and ensure up-to-date visa and passport information for all students.

• Follow up on expired or expiring visas/passports, collect copies, and update systems.

Student Contract

• Update contracts template annually or as needed. o Ensure timely submission of signed contracts by returning students. o Ensure contract accuracy and system integration

Student Pass and MOE Applications:

• Set up and manage processes for Student Pass and MOE Waiver applications. o Monitor and ensure all Student Pass information is up-to-date. o Liaise with families, follow up on necessary details, and ensure timely processing. o Administer all communication and requirements for Student Pass and MOE Waiver

Attendance Management:

• Serve as a liaison with ICA for student pass holders' attendance. o Collaborate with divisional secretaries and leadership to meet ICA requirements.

Enrolling students

• Serve as the last gatekeeping to move student from “Confirmed” to “Enrolled Attending”

Regulatory Compliance Reporting:

• Generate reports and provide documentation for audits and regulatory inspections, ensuring transparency and accountability.

Customer Relationships Management - System Administration

• Support Report Creation

• Serve as the key liaison and responsible for Change Requests

• Responsible for efficient usage and training for stakeholders

Continuous Improvement

• Continuously evaluate and improve processes to enhance efficiency.

• Implement best practices in admissions and record management.

Other tasks as assigned

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted