Total 690 job vacancies in Singapore

- Prepare tender and contract documents, including bills of quantities

- Prepare cost analysis based on the architectural drawings, engineering estimates, materials required and labour involved

- Evaluate tenders from contractors and subcontractors and, where appropriate, negotiate with the contractors

- Control all stages of projects within predetermined budget and expenditure

- Monitor and keep track of project progress and are responsible for the measurement and valuation of variations in the work during the contract, for agreement of interim payments and the final account

- Work as part of a team to ensure that the requirements of the client are delivered

- Carry out monthly valuations of work in progress, including forecasting of final costs and sales

- Provide advice to project staff on commercial and contractual matters including reviewing and drafting of correspondence

- Commercial vetting of sub contractor tenders and contracts

- Certification of subcontractor monthly valuations and final accounts

- Able to work well within a team based environment

About the role

We are expanding our Company and looking for a skilled Spray Painter with experience in automotive painting. You will be responsible for surface preparation and spray painting to a high-quality finish for Portable Device.

Requirements

• Experience in car / automotive spray painting preferred
• Knowledge of surface preparation, masking, and paint mixing
• Meticulous with attention to finish quality
• Able to work independently and as part of a team

Job Description & Requirements

Responsibilities:

• Identify and develop new business opportunities in local and international markets.
• Conduct market research to understand industry trends, competitor activities, and potential clients.
• Generate leads through networking, cold calling, attending industry events, and digital platforms.
• Prepare and deliver business proposals, presentations, and quotations to prospective clients.
• Maintain strong client relationships and ensure regular follow-up to close sales deals.
• Collaborate with internal departments (sales, engineering, marketing) to ensure customer requirements are met.
• Assist in the preparation of marketing and sales materials.
• Track and report business development activities and performance metrics.

Requirements:

• Min. Diploma in Business Administration, Marketing, Engineering, or a related field.
• 2–4 years of relevant working experience in business development or sales; B2B or technical/industrial sectors is an advantage.
• Excellent communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently.
• Proficient in MS Office.
• Willing to travel when required.
• Proficiency in English; other languages (e.g., Mandarin) are an added advantage.

Others:

• Working hours: 9am ~ 6pm (Mon ~ Fri)
• Annual Leaves: 14 Days

Only shortlisted applicants will be contacted. We apologise for any inconvenience caused.

Job Description & Responsibilities:

• Ensure all cleaning operations strictly follow company Standard Operating Procedures (SOPs) and industry standards
• Conduct routine and random site inspections to assess cleanliness, hygiene standards, and staff performance
• Maintain comprehensive records of inspection results, issues identified, and actions taken
• Report service gaps and operational issues promptly to the Resident Manager and Operations Team
• Collaborate with the Operations Team to implement corrective and preventive actions (CAPA)
• Identify recurring issues and support continuous process improvements to enhance cleaning quality
• Assist in reviewing and updating SOPs as needed
• Provide on-the-ground support during audits or client site visits
• Recommend and coordinate retraining sessions for cleaning staff when quality standards are not met
• Participate in onboarding and training sessions for new cleaning personnel, focusing on quality standards
• Investigate and document customer complaints, determine root causes, and recommend resolutions
• Track and analyze trends in inspection data to propose improvements and reduce non-conformance rates
• Ensure availability and proper use of cleaning materials and equipment as per standards
• Support the evaluation and implementation of new cleaning tools, products, or technologies
• Foster a culture of accountability and excellence in cleaning performance across all teams

Job Requirements:

• Minimum Diploma holder; Fresh graduates are welcome to apply
• Strong observational, reporting, and analytical skills
• Bilingual preferred (spoken and written) to effectively communicate with diverse teams
• Proficient in Microsoft Excel, Word, and PowerPoint
• Strong interpersonal skills with the ability to work independently and as part of a team
• Detail-oriented with a proactive approach to problem-solving

Company Overview

Smartt Precision Mfg Pte Ltd is a start-up local company specializing in manufacturing semiconductor devices and metal precision components.

Job Summary

We are seeking a detail-oriented and proactive Sourcing Executive to manage procurement and supply chain operations, overseeing the end-to-end process of identifying, evaluating, and acquiring goods and services to support business objectives.

Responsibilities

• Develop and execute sourcing strategies to achieve cost-effective procurement of materials and equipment aligned with business goals
• Identify, evaluate, and select suppliers based on quality, reliability, and price competitiveness to ensure optimal supply chain performance
• Negotiate contracts, terms, and pricing agreements to secure favorable conditions for the organization
• Manage supplier relationships to maintain consistent performance and ensure compliance with company standards
• Analyze market trends, perform cost analysis, and track supplier performance metrics to inform sourcing decisions
• Collaborate with finance, production, and quality assurance teams to align sourcing objectives with company goals
• Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and mitigate risks

Preferred competencies and qualifications

• Bachelor’s degree or diploma in supply chain management, business administration, or related field
• 2–5 years of experience in procurement, sourcing, or supply chain operations
• Proficiency in supplier relationship management and contract administration
• Knowledge of cost optimization, market research, and supply chain management principles
• Familiarity with semiconductor or electronics manufacturing processes
• Experience with ERP or procurement software (e.g., SAP, Oracle)
• Understanding of ISO/quality systems and compliance requirements
• Strong organizational, communication, and interpersonal skills demonstrated through effective cross-functional collaboration
• Strong negotiation, analytical, and problem-solving abilities applied in procurement contexts

Other Information

• Willingness to work on-site at Changi North Crescent
• Singaporeans and Permanent Residents only

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Requirements

• PhD/ Master/ Bachelor in Engineering studies
• Resourceful and proactive mindset. Ability to diagnose and resolve complex technical issues efficiently.
• Excellent verbal and written communication skills to interact with customers and colleagues
• Ability to provide excellent customer service and build rapport with clients
• Technical experiences in Applied Materials' equipment will be highly preferred

Work Location

• North/ East (Depending on customer's site)

Responsibilities:

• To assist fixed assets functions, prepare the fixed assets entries and the register
• To assist inventories entries and adjustments in the accounting system
• To prepare overseas business expense voucher, calculate allowance and claims payable to staff
• To issue scrap sales invoices and handle related accounting entries
• To prepare monthly reports and schedule

• Any other adhoc duties or assignments as assigned by the supervisor

Requirements:

• Degree/Diploma in Accountancy with minimum 3 years’ commercial or audit experience
• Good interpersonal, analytical, well-organized skills with meticulous attention to detail
• Independent, team player and positive attitude
• Proficient in Microsoft Excel application and formulas
• Preferably with experience in the use of Infor Sun Systems

Responsibilities:

• Coordinate and monitor daily operational activities for aviation and logistics services.
• Liaise with airlines, airport authorities, ground handlers, transport providers, and vendors to ensure smooth cargo and operational movements.
• Support flight operations, cargo handling, documentation, and shipment coordination activities.
• Ensure timely execution of operational requirements and adherence to customer service standards.
• Prepare, verify, and maintain operational and shipping documentation accurately.
• Ensure compliance with aviation regulations, safety standards, customs requirements, and company SOPs.
• Monitor and ensure proper filing and record keeping of operational documents.
• Assist in handling operational audits and regulatory inspections when required.
• Communicate with customers and stakeholders regarding shipment status, operational updates, and issue resolution.
• Coordinate with service providers and vendors to ensure operational efficiency and timely service delivery.
• Support escalation handling and resolve operational issues promptly.
• Monitor operational KPIs and prepare operational reports as required.
• Support process improvement initiatives to enhance operational efficiency and service quality.
• Assist management with operational planning, scheduling, and resource coordination.
• Participate in operational meetings and provide operational updates when required.

Requirements:

• Minimum Diploma in Logistics Management / Supply Chain / Business or related discipline.
• Meticulous and possess positive attitude
• Team player with strong interpersonal skills.
• Good verbal and written communication skills
• Flexible and adaptable
• Proficient in computer skills - MS Word, Excel

Working Location: Changi Cargo Complex

We are looking for a proactive and results-driven Business Development & Project Manager to drive business growth and oversee the successful delivery in the integrated design industry encompassing interior architecture, thematic visitor experiences, exhibitions and events, and environmental graphic design.

The ideal candidate will manage client relationships, develop sales opportunities, coordinate project execution, and ensure projects are completed on time, within budget, and in compliance with relevant regulations.

Key Responsibilities

Business Development &Sales

• Develop and implement sales strategies to achieve business targets.
• Identify new business opportunities and maintain client relationships.
• Prepare and submit RFPs, tenders, quotations, and project budgets.
• Monitor sales performance and provide regular reports.

Client & Project Management

• Understand client requirements and manage expectations throughout the project lifecycle.
• Coordinate with designers, operations teams, consultants, subcontractors, and suppliers.
• Plan project schedules, allocate resources, and manage multiple projects simultaneously.
• Monitor project budgets, timelines, quality, and risk management.

Site Operations & Compliance

• Conduct site inspections and oversee installation activities.
• Resolve operational issues and ensure smooth project delivery and handover.
• Ensure compliance with safety, building, and regulatory requirements.
• Prepare and submit required documentation to relevant authorities and stakeholders.
• Perform other duties as assigned.

Requirements

• Diploma or Bachelor's Degree in Project Management, Business Administration, Event Management, Interior Design, Engineering, or a related field.
• Minimum 5 years of project management experience in the events, exhibitions, or fit-out industry.
• Technical knowledge of structural systems, AV, and M&E services is preferred.
• Experience in sales, tender preparation, budgeting, cost control, and client management.
• Strong organisational, planning, communication, and problem-solving skills.
• Ability to work independently, manage tight deadlines, and collaborate effectively within a team.
• Self-motivated, adaptable, proactive, and detail-oriented.
  
  

Salary
$4000-$5000

Company Overview

Benel Singapore Pte Ltd, based in Singapore, is a leading office furniture manufacturer.

Job Summary

Coordinate sales order processing and delivery scheduling to ensure timely and accurate order fulfillment while providing responsive customer support.

Responsibilities

• Issue quotations and process sales, sample, and service orders accurately and promptly to support sales operations
• Monitor and track sales orders from initiation through fulfillment to ensure timely processing and delivery
• Respond promptly to customer enquiries via phone and email to provide clear and helpful information
• Resolve customer issues related to orders efficiently to maintain customer satisfaction
• Plan local delivery routes and manage daily delivery schedules to optimize logistics and meet deadlines
• Prepare delivery and invoicing documents accurately for daily shipments
• Submit invoices to customers via email or online portals to ensure timely billing

Preferred competencies and qualifications

• At least 2 years of experience in Sales Coordination
• Experience using ERP systems such as SAP or Oracle
• Strong verbal and written communication skills demonstrated by effective customer interactions
• Good organizational and time management skills to meet deadlines consistently
• High attention to detail and accuracy in processing orders and documents
• Ability to work independently and collaboratively within a team environment

Responsibilities:

• Manage Account Receivables and related functions, such as monthly monitoring of customers’ Payment status, generate and review aging report
• Handle company payroll transactions and prepare related reports
• Manage budget process, such as consolidation of departments’ budgets and preparation of budget profit and loss
• Participate in internal control committee and testing of the assigned processes
• Any other adhoc duties or assignments as assigned by the supervisor

Requirements:

1. Degree/Diploma in Accountancy with minimum 3 years’ commercial or audit experience
2. Good interpersonal, analytical, well-organized skills with meticulous attention to detail
3. Independent, team player and positive attitude
4. Preferably good knowledge in Microsoft Excel formulas and Infor SunSystems
5. Experience in handling payroll calculation and reporting

Company Overview

TIC Traffic International Consortium (S) Pte Ltd has 14+ years of experience in air and ocean freight forwarding. We serve high-tech, aviation, aerospace, and e-commerce industries, handling sensitive, dangerous, and valuable cargo with seamless customs clearance and global shipping services.

Job Summary

Perform cleaning duties to maintain hygiene and cleanliness in office, pantry, and toilet areas, ensuring a safe and pleasant environment for all employees and visitors.

Responsibilities

• Clean assigned areas including office, pantry, and toilets to maintain hygiene standards
• Sweep, mop, vacuum, and dust surfaces to ensure cleanliness
• Empty trash bins and replace liners to maintain waste management
• Clean windows, glass panels, and mirrors to ensure clear visibility and appearance
• Wipe tables, chairs, and furniture to keep workspaces tidy
• Refill toiletries and cleaning supplies to ensure availability for users
• Report maintenance or repair issues promptly to supervisors for timely resolution
• Maintain cleanliness and hygiene standards consistently throughout the workplace

Preferred competencies and qualifications

• Prior cleaning experience preferred

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Provide responsive customer service by addressing inquiries and resolving issues
• Coordinate daily operations to ensure smooth workflow and timely task completion
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Prime Mover Driver (Container Trucking)

Salary: $3,200 - $3,600 (Based on Experience)
Working Hours:
Monday – Friday: 9:00am – 6:00pm
Saturday: 9:00am – 1:00pm

Job Responsibilities

• Transport containers from ports to warehouses, factories, and customer locations.
• Deliver and collect containers from container depots and yards.
• Transport export containers to PSA terminals.
• Ensure safe, timely, and professional delivery of containers.
• Conduct basic vehicle checks and maintain cleanliness of assigned vehicle.
• Comply with all traffic regulations, safety requirements, and company procedures.

Requirements

• Valid Singapore Class 4 or Class 5 Driving Licence.
• Experience in container trucking or heavy vehicle operations.
• Familiar with Singapore roads and routes.
• Possess SPMD certification or be willing to attend company-sponsored training.

Company Overview

Expert recruiters specializing in Finance, HR, Supply Chain, Logistics, and Construction. Your trusted partner for sourcing top talent.

Job Summary

Ensure accurate receipt, handling, and documentation of shipments while maintaining warehouse order and safety to support efficient inbound and outbound logistics operations.

Responsibilities

• Verify accurate receipt of goods and correctness of all related documents upon arrival
• Record all shipments accurately to maintain up-to-date inventory and tracking
• Inspect documents and cargo before releasing shipments to terminal handling agents
• Sort import and export shipments for timely lodging to airlines
• Maintain cleanliness and housekeeping standards throughout the warehouse
• Ensure all warehouse equipment is properly maintained and in good working condition
• Perform pick and pack operations for import and export shipments efficiently
• Confirm that the number of pieces received from the collection team matches shipping documents
• Measure and verify weight and cargo dimensions accurately for shipment processing
• Ensure cargo received from the collection team is in perfect condition and report discrepancies to Supervisor or Operations Manager
• Maintain tidiness and organization within the warehouse to support smooth operations
• Adhere strictly to warehouse safety protocols to prevent personal injury and accidents
• Complete any ad-hoc tasks assigned to support warehouse and shipment operations

Required competencies and certifications

• Possess a valid forklift licence (MUST HAVE)
• Competent in computer skills and common applications including Office, Excel, PowerPoint, and Word
• Minimum 1 year of experience in warehouse or logistics operations

Preferred competencies and qualifications

• Reside in the East region (Tampines or Pasir Ris)
• Willingness to work night shifts

CLASS 3 DRIVERS

Highlighted

· 10FT LORRY DRIVER

· 6 working days

· Phone allowances

· Variable Bonus

Position objective and summary

· Handles day-to-day driver operational role.

· Collection and delivery of cargoes

·

Main tasks / activities / responsibilities

· Performs daily transportation for collection and delivery

· Mostly frequent area at East side / Changi / Seletar area

· Conduct daily checks to ensure that vehicles are in good and safe condition.

· Carry out the local delivery / collection of goods.

· Performs self-collection of purchased goods.

· Assists with other ad-hoc duties as assigned by Supervisor.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

· Minimum to have a Class 3 valid driving licence.

· Familiar with Singapore roads.

· Able to read and write simple English.

· Responsible, honest with integrity.

· Able to work independently.

Working Hour: Mon – Fri 9am to 6pm

Lorry is a 24 footer
There will be an attendant to follow for the 24 footer truck
At times may require to work late or odd hours, but will inform earlier.
Allowance will be given for extra work late or odd hours.

Requirements:
Able to understand and speak Simple English
Must have clean records. (no criminal case)
With valid class 4 licence with minimum 1 year experience in driving

The Regional Marketing Manager (APAC) is responsible for translating global marketing strategy into actionable regional initiatives that drive growth, competitiveness, and customer engagement across the Asia Pacific airline market.

This role acts as the strategic bridge between regional customers and global Marketing teams, ensuring regional insights shape product positioning, segmentation, pricing strategy, and go-to-market execution for Thales IFE (In-Flight Entertainment) solutions.

Responsibilities:

• Lead regional insights/CMI, in contribution to global marketing and product strategy

• Monitor regional airline trends and competitive dynamics

• Capture regional airlines needs through direct engagement and market analysis

• Leverage regional digital analytics and usage data to understand passengers’ behaviors and engagement trends

• Deliver consolidated regional insights in bi-monthly reviews with Global CMI and Product Marketing teams

• Contribute to global segmentation, pricing, and product roadmap discussions with regional inputs

• Identify local partnership opportunities with Product Management

• Lead all regional marketing activities, in support of customer success pursuits

• Build and activate engagement plans with Customer Success for key priority target accounts/opportunities

• Partner with Customer Success to build TVO analyses

• Act as regional IFE product expert and primary liaison for Product Marketing

• Adapt global marketing materials and demos for regional pursuits

• Leverage regional market insights and data to shape regional narrative

• Conduct product presentations and pitches at regional industry events.

Requirements:

• Min. 5 years of experience in B2B marketing

• Strong digital acumen with good understanding of cloud technologies and SaaS models

• Experienced in the Aviation industry (airline, OEM or consulting)

• Flexibility to support calls with the Irvine-based team in the US.

• Able to travel across APAC region depending on key target customer locations (~30% frequency)

Other information:

• Working location: Changi

• Working hours: Monday - Friday, 9am - 6pm

Job Responsibilities:

1.     Toconduct cleaning work in the aircraft cabin.

2.     Toperform seats, leather, carpet cleaning and conditioning and repair asrequired.

3.     Toperform leather ink mark touch-up.

4.     Toperform aircraft lavatory cleaning.

5.    Carpet shampooing and spot cleaning.

6.    Any other duties as assigned by the supervisor.

Job Requirements:

1.    Any discipline with or without experience incleaning

2. Able to work in a warm and humid environment.

3. Able to understand and communicate in simple English.

4. Able to work rotating shifts, including weekends and public holidays.

Job Description

Applied Materials is seeking a highly experienced and strategic Director, Technical Engineering (NAND) to lead technology engagement, process engineering excellence, and customer collaboration for advanced NAND memory solutions. You will work closely with key customers and internal stakeholders to solve complex integration challenges and influence product and technology roadmaps.

Key Responsibilities

• Act as the subject matter expert for NAND technologies. Drive development and optimization of process solutions across etch, deposition, patterning, and integration.
• Lead root cause analysis and resolution of complex yield and defectivity issues. Guide technical strategy aligned with future NAND technology nodes.
• Serve as the primary technical interface for strategic NAND customers. Build strong relationships with customer engineering and fab leadership.
• Lead technical reviews, escalations, and roadmap discussions. Translate customer requirements into actionable engineering solutions.
• Oversee PSE activities covering installation, qualification, and process optimization.
• Drive improvements in yield, throughput, and tool performance. Establish best practices and ensure consistent execution across global teams.
• Partner with R&D, Product Engineering, Operations, and Commercial teams. Provide field insights to influence product development and enhancements.
• Build organizational capability in advanced NAND process technologies. Foster a culture of innovation, accountability, and customer focus.

Requirements

• PhD or Master’s in Electrical Engineering, Materials Science, Physics, or related discipline.
• 15+ years in semiconductor industry with strong focus on NAND memory.
• Experience in process integration or module engineering (etch, deposition, CMP, or patterning).
• Proven years of experiences in leading and mentoring a highly-performing and technical engineering teams.
• Proven track record supporting high-volume manufacturing and customer-facing roles.
• Experience with leading NAND manufacturers is highly preferred.

Work Location

• Upper Changi

Prime Mover Driver (Container Trucking)

Salary: $3,200 - $3,600 (Based on Experience)
Working Hours:
Monday – Friday: 9:00am – 6:00pm
Saturday: 9:00am – 1:00pm

Job Responsibilities

• Transport containers from ports to warehouses, factories, and customer locations.
• Deliver and collect containers from container depots and yards.
• Transport export containers to PSA terminals.
• Ensure safe, timely, and professional delivery of containers.
• Conduct basic vehicle checks and maintain cleanliness of assigned vehicle.
• Comply with all traffic regulations, safety requirements, and company procedures.

Requirements

• Valid Singapore Class 4 or Class 5 Driving Licence.
• Experience in container trucking or heavy vehicle operations.
• Familiar with Singapore roads and routes.
• Possess SPMD certification or be willing to attend company-sponsored training.

Statement Of Purpose (Overall Purpose of Job)

To provide administrative support to the department / company.

Major Duties & Responsibilities

(A) Specific :

• Sourcing & procurement of insurance policies & bonds for new & extended projects.

• Oversee group project insurances and ensure all client requirements are met, updating and filing records.

• Processing of project insurance claims (injury, damages etc.).

• Ensure all insurance bonds have been discharged upon completion date.

• Annual public liability & work injury compensation renewals.

• New / renewal BCA workhead, builder license, bizSafe and GGBS.

• Maintain & updating of project master list.

• Point of liaison for technical controller, builder endorsements/submissions.

• Follow up RIT project completion documents.

• Oversee the office facilities responsibilities.

• Supervise junior staff to ensure adherence to company policies and standard operating procedures (SOPs).

• Assist in internal & external audit matters, such as updating IMS, GGBS, SR audits, etc.

(B) General :

• Handle facilities-related & administrative related matters within the Company.

• Other duties as assigned.

(C) Safety :

• Follow the Company safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements:

(A) Education, Qualifications & Special Training :

• “O” Level with credits in English and Mathematics or equivalent.

• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Basic technical knowledge of building & office facilities.

• Good working attitude, self-motivated and able to work independently.

• Good communication skills (verbal and written).

• Knowledge in general & commercial insurance lines.

(C) Experience :

• Preferably with at least 1 year relevant experience in construction sector.

Statement Of Purpose (Overall Purpose of Job)

To provide administrative support to the department or company.

Major Duties & Responsibilities

(A) Specific:

• Data entry and document filing.
• Carry out administrative duties such as copying, binding, scanning etc.
• Write and response email.
• Maintain filing system.
• Prepare sub-con payments and documents needed.

(B) General :

• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• GCE ‘O’ Level or equivalent.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• Basic knowledge in MS Office.
• Willing to learn, neat and tidy.
• Positive and good working attitude, self-motivated and able to work independently.
• Good team player.

(C) Experience :

• Preferably with administrative working experience.
• Candidate without relevant experience would be considered as training will be provided.

Job Responsibilities:

· Troubleshoot and repair of hydraulic and electrical system for Aircraft Tow Tractors, GPU (Ground Power Unit), ACU

(Air Conditioning Unit), ASU (Air Starter Unit), etc.

· Ensure preventive maintenance is carried out properly in accordance with approved documents.

· Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work.

· Ensure equipment is in working/serviceable condition before releasing to user.

· Perform modification on electrical wiring as necessary with approved documents or data as per OEM

recommendation.

Job Requirements:

· Minimum NiTEC/Diploma in Automotive Engineering or equivalent.

· At least 1 years of working experience in Automotive industries.

· Comfortable with shift work arrangement.

· Candidate with LTA Class 3/4/5 license will have added advantage.

· Monday to Thursday, 0800 to 1730 hour, Friday, 0800 to 1700.

Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Passenger Relations operations in the airport lounges.

Based in Singapore, the Passenger Relations Team Leader is responsible for providing a luxury level of service for guests, customers and clients in one of the world's leading airline lounges, while completing a variety of tasks assigned by the Passenger Relations Manager, in order to meet and exceed guests’ expectations. Passenger Relations Team Leader provides direction and supervision to the Passenger Relations Team ensuring optimum performance of PRO tasks and responsibilities.

• Providing personalized services and assistance to premium passengers at the airline lou and various areas of the airport.
• Handle and resolve escalated passenger complaints. Assist PRO Team as needed.
• Conduct briefings for the PRO Team covering daily events, VIPs/CIPs, expected activity, new or updated procedures, and items requiring extra attention.
• Move around and provide support in various PRO operating areas, including First Class Check-in, Customer Service Desk, Entrance, etc.
• Work as a team to ensure lounge duties are carried out efficiently. Monitor performance and provide ongoing coaching as required.
• This role will be required to work shifts, weekends and public holidays.
  

Qualifications

• Minimum high school diploma; bachelor’s degree in hospitality, tourism, or related field preferred.
• Experience within a Concierge, Hotel Front Office or aviation customer service role.
• Experience leading small customer focused teams.
• Demonstrated experience in providing superior service standards and requirements.
• Experience using Hotel Property Management Systems or aviation IT systems.
• Strong computer skills – particularly Microsoft Office Suite.
• A strong knowledge of the airport, area and region is necessary.
• Strong communication, problem-solving, and interpersonal skills.
• Fluent in English; multilingual abilities are a plus.
• Customer-focused, detail-oriented, and able to work under pressure; flexibility to work various shifts in a 24-hour operation, including evenings, weekends, and holidays.