Company Overview

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering brand-wide solutions including image planning, store design, shop fitting, boutique decoration, window displays, POSM exhibitions, roadshows, and events.

Job Summary

Lead and coordinate retail visual display projects from initiation to completion, ensuring quality, timely delivery, and client satisfaction through effective cross-team collaboration and vendor management.

Responsibilities

• Oversee assigned projects to deliver quality outcomes on schedule aligned with client specifications
• Coordinate end-to-end production by liaising with Sales, Design, Procurement, Production teams, and external vendors
• Supervise external partners to ensure quality standards, timely delivery, and budget compliance
• Plan and communicate project tasks across teams during execution to maintain alignment
• Develop and maintain project timelines to track milestones and final delivery
• Organize and lead project meetings to resolve issues and provide progress updates
• Manage project changes by informing stakeholders and assessing impacts on timelines and budgets
• Support client handovers by managing expectations during project transitions
• Create detailed onsite schedules for load-in, setup, and dismantling activities, and share with stakeholders
• Supervise onsite work to enforce safety procedures, quality standards, and adherence to timelines
• Handle Permit To Work applications and safety documentation including risk assessments and safe work procedures when required
• Source and coordinate vendors and suppliers for materials and manpower as needed
• Conduct post-project reviews to identify lessons learned and improve processes
• Communicate effectively in English and engage with Mandarin-speaking clients and suppliers as needed

Preferred competencies and qualifications

• Familiarity with project management methodologies
• At least 1 year of relevant experience in project coordination, event management, or interior fit-outs preferred
• Ability to manage multiple tasks under tight deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal and communication skills across all levels
• Fresh graduates with relevant academic or internship experience encouraged to apply
• More experienced candidates may be considered for senior roles

Project Manager / Business Development (Retail Visual Display)

About Us

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering end-to-end brand solutions across retail environments. Our expertise includes brand image planning, store display, shop fitting, boutique decoration, window displays, POSM production, exhibitions, roadshows, event support, and retail activation solutions.

We work with regional and international brands to bring creative retail concepts to life through seamless project execution, production coordination, and strategic client partnerships.

Job Summary

We are looking for a highly driven and hands-on Project Manager / Business Development professional to manage client projects from concept to execution while also supporting business growth.

This role requires someone who can confidently manage multiple cross-border retail display projects, coordinate with clients, factories, suppliers, and logistics teams, while also nurturing existing client relationships and identifying new business opportunities.

The ideal candidate is proactive, commercially aware, highly organised, solutions-driven, and comfortable working in a fast-paced environment where deadlines are tight and responsiveness matters.

Key Responsibilities

Project Management & Execution

• Manage multiple retail visual display, POSM, shop fitting, event, and branding projects from project kickoff through production, shipment, and final delivery
• Track project timelines, deliverables, approvals, and milestones to ensure projects remain on schedule
• Coordinate closely with design, production, sourcing, logistics, and external partners to ensure seamless execution
• Review drawings, technical specifications, materials, and production requirements for feasibility and accuracy
• Manage sample development, approvals, and revisions with clients and internal teams
• Proactively identify project risks, delays, and bottlenecks, and implement practical solutions quickly
• Prepare and provide clear project status updates to management, highlighting risks, timelines, and action plans
• Arrange meetings, prepare meeting notes, and follow up on action items to ensure accountability
• Support urgent requests, last-minute changes, and crisis management professionally

Client Servicing / Account Management

• Serve as the main point of contact for existing clients, maintaining strong and professional working relationships
• Understand client brand requirements, campaign objectives, and operational expectations
• Respond promptly to client enquiries, project updates, and operational matters
• Ensure client expectations are managed clearly throughout project execution
• Deliver a high standard of service to encourage repeat business and long-term partnerships

Business Development

• Identify opportunities to grow existing client accounts through upselling and cross-selling relevant solutions
• Proactively source and pursue new business opportunities to support company growth
• Attend client meetings, presentations, site visits, and networking opportunities where required
• Prepare quotations, proposals, project presentations, and commercial submissions
• Monitor market trends, retail innovations, and competitor activities to identify business opportunities
• Build and maintain a healthy pipeline of prospective clients and projects

Logistics & Documentation

• Coordinate shipment arrangements between factories, freight forwarders, logistics providers, and clients
• Monitor shipment progress and proactively resolve delivery or customs-related issues
• Prepare and maintain project documentation including:Commercial invoices and packing lists (CIPL)Shipping documentsProject trackersInventory recordsDrawings and technical filesQuotations and client correspondence
• Ensure all documentation is organised, accurate, and audit-ready

Quality & Operational Support

• Coordinate quality checks, production inspections, and pre-shipment verification where required
• Ensure deliverables meet client expectations, technical requirements, and brand standards
• Support installation planning, deployment coordination, and site readiness where applicable
• Work closely with suppliers and vendors to maintain quality, reliability, and delivery standards

Requirements

• Minimum 3–5 years of relevant experience in project management, retail visual merchandising, POSM, shop fitting, exhibitions, branding, or related industries
• Strong project coordination and execution skills with excellent organisational ability
• Commercial awareness with confidence in client servicing and business development
• Professional proficiency in written and spoken English
• Proficiency in Chinese (written and spoken) to support bilingual communication with suppliers and documentation
• Strong communication and interpersonal skills
• Ability to manage multiple deadlines under pressure with a calm and solutions-oriented approach
• High attention to detail and strong sense of ownership
• Proficiency in Microsoft Office / Google Workspace, especially Excel
• Experience handling shipping documentation and international logistics is highly preferred
• Familiarity with retail display production processes, materials, fabrication, and installation is an advantage

Personal Attributes

We are looking for someone who is:

• Proactive and self-motivated
• Resourceful and solutions-driven
• Commercially minded
• Highly responsive and dependable
• Comfortable working in a fast-moving environment
• Able to take initiative with minimal supervision
• Professional in communication and presentation

As part of its expansion in Southeast Asia, our Group is strengthening its presence in Singapore through a human-scale subsidiary. 

We are looking for an entrepreneurial Country Manager to lead and grow our Singapore operations. This role combines business development, operational leadership, team management, and regional representation of the Group. 

The Country Manager will work closely with the Group’s central teams and France-based creative studio and production team, leveraging a wide range of expertise including strategy, creative, production, digital, and consulting. 

Key Responsibilities 

Business Leadership & Growth 

•Define and roll out the growth strategy for the Singapore market in line with Group objectives 

•Identify and develop new business opportunities with local, regional, and international clients 

•Build and manage strong relationships with key clients and strategic prospects 

•Actively contribute to the Group’s visibility and growth across Southeast Asia 

Group Representation 

•Serve as the official representative of the Group in Singapore and the region 

•Promote the Group’s values, expertise, and position within the local ecosystem 

•Participate in industry events, professional networks, and strategic forums 

Project & Operational Oversight 

•Oversee retail and event projects end-to-end, from concept to delivery 

•Coordinate local teams with international experts and the creative studio in France 

•Ensure excellence in execution, quality of deliverables, timelines, budgets, and compliance with Group standards 

Team Leadership

•Lead, motivate, and develop a small local team

•Manage recruitment in line with business growth

•Build an agile and efficient organization in close collaboration with Group headquarters

Financial & Performance Management

•Prepare and manage the subsidiary’s budget

•Oversight and monitoring of invoicing in SAGE

•Monitor project and overall profitability

•Define, track, and analyze key performance indicators (commercial, financial, operational)

•Report regularly to Group executive management

Profile

Experience

•8–12 years of experience in a retail, event, brand experience, or communication agency

•Proven track record in managing a business unit, profit center, or subsidiary

•Strong background in business development and key account management

•Experience in Asia or in an international environment is a strong advantage

Skills

•Strong leadership and people management capabilities

•Strategic mindset with a hands-on, business-oriented approach

•Solid financial acumen and experience managing budgets and KPIs

•Ability to collaborate effectively with international and multicultural teams

•Excellent project management skills

•Fluent English is required; French is a plus

Personal Attributes

•Entrepreneurial, autonomous, and results-driven

•Strong interpersonal and communication skills

High level of professionalism, diplomacy, and representation

•Ability to prioritize, make decisions, and operate in a fast-paced environment

What We Offer

•A strategic leadership role in the Group’s international growth

•High level of autonomy with strong support from Group expertise and creative teams

•An entrepreneurial, creative, and international working environment

•Long-term career development opportunities within the Group

Company Overview

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering brand-wide solutions, including brand image planning, store display, shop fitting, boutique decoration, window display, POSM exhibition, roadshows, and event support.

Job Summary

Coordinate and execute cross-functional and cross-border projects for retail visual displays, ensuring timely delivery and clear communication with clients, suppliers, and logistics partners. Manage documentation, shipment logistics, and provide proactive support under pressure.

Responsibilities

• Track and follow up on multiple cross-functional and cross-border projects to ensure key milestones such as drawings, samples, production, and shipment are completed on schedule
• Proactively identify and resolve project issues by coordinating with relevant parties to maintain project momentum
• Prepare and deliver clear project status updates to management, highlighting progress, risks, and required actions
• Serve as a key communication liaison with clients, factories, suppliers, and logistics partners to ensure alignment and clarity
• Conduct professional external communications via emails, meetings, and messaging tools in English to facilitate effective collaboration
• Arrange meetings, document meeting notes, and follow up on action items to ensure accountability
• Prepare, organize, and maintain comprehensive project documentation including CIPL, shipping documents, project trackers, inventories, drawings, technical documents, and correspondence records
• Support bilingual (Chinese–English) translation of documents and drawing notes to facilitate clear communication
• Coordinate shipment arrangements and ensure alignment between factories, logistics providers, and clients
• Monitor shipment status and manage exceptions promptly and professionally
• Provide hands-on support during peak periods or urgent situations to ensure project continuity
• Take initiative to advance tasks proactively, even when information is incomplete

Required competencies and certifications

• Proficiency in both written and spoken English at a professional level to conduct external communications effectively
• Proficiency in Chinese language to support bilingual translation and communication needs
• Strong execution skills with a proactive, ownership-driven mindset to manage projects efficiently
• Ability to organize and manage multiple tasks with effective time management skills
• Proficiency in MS Office or Google Workspace, especially Excel, to manage project data and documentation
• Attention to detail and reliability to maintain accuracy and meet deadlines under pressure