Total 17 job vacancies by Wph Digital Pte. Ltd.

Job Duties 

• Manage the full recruitment lifecycle, including job postings, candidate screening and selection, reference checks, employment contracts, security clearance, educational background check, and work pass processing. 

• Maintain and update employee records (digital and physical p-files), ensuring all staff documentation is complete, organized, and compliant. 

• Coordinate end-to-end pre-onboarding to onboarding and pre-offboarding to offboarding process. 

• Ensure compliance with labor laws, statutory requirements, internal employment policies, and audit standards. 

• Oversee performance management processes, including goal-setting cycles, mid-year/annual reviews, and KPI tracking. Conducting probationary and/or initial service review. 

• Support and execute employee engagement programs, wellness initiatives, and company-wide communications. 

• Manage employee relations concerns, provide guidance on HR policies and procedures, and assist in conflict resolution where necessary. 

• Administer compensation and benefits, including claims reimbursement, purchase requisition, payroll, statutory contributions, leave administration, insurance/benefits enrollment, and salary benchmarking support. 

• Maintain and oversee the HR dashboards and reports for recruitment, learning & development, performance management, compensation and benefits, employee engagement, HR Apps (internal application for HR), administrative processes, and employee relations. 

• Coordinate training sessions, orientations, compliance briefings, company events, internal meetings, and travel arrangements. 

• Assist in policy creation, review, and updates for employee handbooks, SOPs, and HR guidelines. 

• Support HR projects and process improvements to enhance efficiency, employee experience, and HR systems. 

• Serve as the primary point of contact for HR-related communications, inquiries, and interdepartmental coordination. 

• Handle general administrative tasks, vendor coordination, and office-related HR support as needed. 

Qualifications & Skills 

• Bachelor's degree in human resources or BS Psychology course. 

• Open for HR & Admin Executive to Senior HR & Admin Executive role with minimum 3 years proven and related HR Ops experience 

• Must be familiar with local statutory regulations and possess sound knowledge of the employment act and best practices in Singapore 

• Proficiency in MS Office (Word/Excel/Outlook), AI tools, MS Teams, Planners & Report Analytics generator 

• Good administrative, documentation & written/oral communication skills 

• Able to work independently and with good initiative 

• Meticulous and able to multi-task 

• Detail-oriented, people-focused, proactive, and able to work under pressure. 

• A team player who is able to work well with all levels  

• Possess strong interpersonal and communication skills 
  

  Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

  https://www.wphdigital.com/notices

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 3+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• Experience in EKS, CICD platform Gitlab, Github, Azure DevOps.
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Implements applications using Microsoft development tools in N-Tier environment.
• Provides supports to development projects throughout the project life cycle.
• Understands technical and functional design requirements.
• Assists in physical and logical database design.
• Creates prototypes for client engagements.
• Designs, codes, and tests technical solutions.
• Documents features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Continuously monitors industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge.
• Performs any other ad-hoc tasks given by the Project Management Team.
• Protects operations by keeping information confidential.
• Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment.

Skills & Requirements

• Minimum Diploma in Computer Engineering / Computer Science or Information Technology.
• At least 5 years of Web Development experience.
• Must be a Microsoft Certified Technology Specialist (Visual Studio, Sharepoint, etc)
• Experience in .NET, UML and Object Oriented Analysis & Design.
• Knowledge in ASP, ASP.NET and SQL is a must.
• Knowledge in C#, VB.NET, Java, J2EE and Oracle will be an added advantage.
• Ability to handle interruptions and multiple tasks on hand.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
• Provide Solution Consulting to Customers and give intelligent response.
• Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
• Manage client escalations and conflict resolution.
• Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Taking ownership of client needs/requests and facilitates their completion.
• Participation in key client meetings including status update meetings and presentation of project deliverables
• Delivers engaging, informative, well-organized presentations
• Maintaining profitability of engagements in partnership with project management

Qualifications & Skills

• Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
• At least 1 year of experience in handling managing digital accounts and integrated digital projects.
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, written and verbal
• Excellent at relationship building and interpersonal skills.
• Ability to maintain poise, confidence and professional disposition under high-pressure situations
• Candidates with no experience are welcomed

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

About Us
We are a dynamic technology company headquartered in Singapore, with ambitious growth plans. As we continue to scale, we are seeking a seasoned Financial Controller to strengthen our finance function, ensure compliance, and support our expansion journey.

The Role

As Financial Controller, you will report directly to the CEO and serve as a strategic backbone of the finance team. You will be responsible for:

• Leading all financial operations, including accounting, reporting, and compliance.
• Developing and implementing robust internal controls and governance frameworks.
• Overseeing budgeting, forecasting, and cash flow management to support business growth.
• Providing financial insights to guide strategic decision‑making and expansion initiatives.
• Liaising with auditors and other professional advisors.
• Advising on corporate governance, regulatory obligations, and best‑practice compliance.

Requirements

We are looking for a candidate who combines strong technical expertise with strategic vision:

• Degree in Accountancy or ACCA, with a recognised professional qualification such as Chartered Accountant or Certified Public Accountant.
• 8–10 years of progressive experience in finance, accounting, or audit, including at least 3 years in a leadership role within a mid‑sized organisation.
• Strong interpersonal skills, with the ability to communicate and engage effectively at all levels.
• Proven leadership capabilities, with high integrity, dependability, and a strong sense of urgency.
• Ability to manage ambiguity and operate effectively in a fast‑changing environment.
• Relevant IT industry experience; exposure to ERP systems and Power BI will be an advantage.

Why Join Us?

• Be part of a high-growth SME with a clear growth trajectory.
• Shape the financial future of the company at a pivotal stage.
• Work closely with visionary leaders and industry experts.
• Competitive compensation package with performance-based incentives.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties:

• Support the Board's Project Officer to monitor project progress
• Support all aspects of project tasks in the project life cycle to ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Schedule maintenance works in maintenance cycle and consolidate maintenance schedule to track the maintenance works
• Support project change management processes and verify change requests by vendors
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Work with Board's contractors to manage projects issues and risks
• Create and maintain comprehensive project documentation
• Consolidate and review all maintenance reports and supporting documents of supervised projects for errors and compliance to the Board’s contractual requirements.
• The Personnel shall assist in security configuration reviews, such as but not limited to user access matrix, firewall rules or system configuration, for the Board's systems for compliance to the relevant Code of Practice. The Personnel shall conduct these reviews as and when required by the Board.
• Participate in system functionalities test and ensuring the requirements are delivered accordingly to technical specification
• Advise on system troubleshooting and best practice on cyber security systems deployment and configuration
• Work closely and report to the Board’s Project managers and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work on site to ensure the work is completed to the Board’s satisfaction
• Review and comment on maintenance reports submitted by Contractors
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks
• Based on a 2-year contract

Requirements:

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• Entry level cybersecurity certifications such as CompTIA Security+ or equivalent
• Excellent communication skills, both verbal and written
• More than 1 year of experience in Project Management support, preferably cybersecurity projects
• Possesses relevant project management experience, having completed at least one (1) full cybersecurity project implementation life cycle, or two (2) full non-cybersecurity IT project implementation life cycles.
• Able to handle and manage multiple projects
• Below skillsets are an advantage:

1. Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS etc
2. Experience in Operational Technology and/or ICS
3. Knowledge in IEC62443
4. Relevant security and/or professional certifications such as CompTIA CySA+, SANS GSEC, (ISC)2 CISSP

• Those with personal transport (car or motorcycle) will be preferred.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Role Overview:

We are looking for a UX Designer to create intuitive and engaging user experiences for web and mobile applications. In this role, you will conduct heuristic and usability evaluations, plan and execute end-to-end user testing, and translate findings into actionable insights on customer needs and pain points. You will design wireframes, user stories, user journeys, and mockups optimized across multiple devices and interfaces, while identifying design challenges and crafting thoughtful, effective solutions.

Collaboration is essential in this role. You will work closely with cross-functional teams and stakeholders to ensure seamless UI/UX execution throughout the development process. The ideal candidate has hands-on experience in UX design for digital products, strong research and analytical skills, and proficiency in tools such as Figma, Adobe XD, Sketch, or similar. Familiarity with agile methodologies and strong communication skills are required. Candidates with more than three years of experience may be considered for a senior position

Job Duties

• Deliver UX and heuristic/usability analysis using appropriate methodologies and techniques.
• Conduct end-to-end user testing. Plan, recruit and report using qual and quant (where possible) to provide high value insights into the customers’ needs and pain points.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Collaborate with other team members and stakeholders to complete the user interface design development processes.

Qualifications & Skills

• Minimum 1 year of experience in web and mobile application.
• Proven record of the Product UX designs.
• Experience establishing and analysing UX metrics.
• Experience with end-to-end research projects; from defining goals and objectives, developing scripts or interview guides, conducting fieldwork, analysing results, and sharing insights with the Product team.
• Good in any of the designing tools (Sketch, Invision, Principle, Framer, Flinto, Figma, Azure, Illustrator, Adobe XD, Web, Androi, IOS)
• Familiar with agile development methodology and be able to collaborate with different stakeholders in the project to ensure the best user experience of the application.
• Strong communications and presentations skills with stakeholders at all levels.
• Candidates with more than 3 years experience will be considered for senior position.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Guiding and mentoring junior developers
• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL, .NET Core
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.
• Proven 8+ relevant experience as Analyst Programmer Tech Lead

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

As a Customer Success Consultant, you will play a pivotal role in ensuring our clients achieve maximum value from our services. You will act as both a Consultant and Relationship Manager, working closely with clients to understand their needs, provide expert guidance and build strong, long-lasting relationships with them. Your KPI is to achieve the highest level of customer satisfaction and increase the customer retention rate for every client you serve.

Responsibilities:

• Serve as primary point of contact for assigned clients, ensuring high level of quality in services and deliverables from delivery team
• Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly
• Responsible for onboarding new clients, ensuring smooth transition and successful implementation
• Regularly analyse and ensure business objectives, project milestones and quality standards are met
• Act as an advocate for clients, ensuring their feedback are heard and acted upon
• Provide expert advice and guidance to client on maximizing value of products/service to meet their business needs
• Conduct User Requirement Workshops and User Training sessions, when necessary

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science, Social Science or equivalent
• At least 3 years of working experience in Project Managing web-related projects will be advantageous
• Proven experience in customer-facing role within the fast-paced IT industry
• Possess excellent communication and interpersonal skills
• Fresh graduates are welcome to apply

Job Duties

• Guiding and mentoring junior developers
• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Key Responsibilities:

• Lead and manage the application development team to deliver high-quality software solutions.
• Oversee the acquisition, design, and development of software systems across departments.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Ensure timely delivery of projects while maintaining high standards of quality and performance.
• Monitor and evaluate the effectiveness of applications and recommend improvements.
• Manage project budgets, timelines, and resource allocation.
• Stay updated with emerging technologies and industry trends to drive innovation.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience in software/application development.
• Strong knowledge of software development methodologies, tools, and best practices.
• Proven experience in managing end-to-end application development projects.
• Excellent leadership, communication, and problem-solving skills.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Familiarity with cloud platforms (e.g., AWS, Azure).
• Knowledge of cybersecurity and data protection standards.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Outstanding candidates will be groomed and trained for management role, to lead a team in the future

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 1 year of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary

The Compliance and Audit Associate supports the organization in ensuring adherence to regulatory requirements, internal policies, and international standards, including Information Security Management Systems (ISMS), Quality Management Systems (QMS), IT Service Management Systems (ITSMS), and AI Management Systems (AIMS). This role assists in conducting audits, monitoring compliance activities, and identifying areas for improvement across business, IT, cybersecurity, AI governance, and personal data protection practices.

The position is suitable for fresh graduates as well as candidates with up to 2–3 years of relevant experience in compliance, audit, IT service management, or cybersecurity.

Key Roles and Responsibilities

• Assist in the planning and execution of internal audits and compliance assessments across multiple standards and frameworks, including ISO 9001, ISO 27001, ISO 20000, and ISO 42001
• Support the implementation, maintenance, and continual improvement of management systems (QMS, ISMS, ITSMS, and AI Management Systems)
• Monitor compliance with cybersecurity requirements and personal data protection regulations
• Support the implementation and monitoring of IT Service Management processes (e.g., incident, change, and problem management)
• Collect, review, and maintain audit evidence, records, and documentation
• Identify gaps, risks, or non-conformities and support corrective and preventive action tracking
• Assist in documenting and reviewing policies, procedures, and standard operating procedures (SOPs), including security and data protection policies
• Coordinate with IT, operations, and business units to gather audit and compliance-related information
• Support risk assessments, including information security risk, AI risk, and data protection impact assessments (DPIA)
• Assist in monitoring service performance, including SLA/KPI tracking under ITSMS
• Support external audits, certification processes, and client or regulatory compliance requirements
• Maintain compliance registers, audit logs, risk registers, asset inventories, and data protection records
• Stay updated on regulatory changes, cybersecurity trends, AI governance practices, and ISO standards
• Provide administrative and coordination support for compliance, audit, cybersecurity, and data protection initiatives

Job Requirements

Education

• Bachelor’s degree in information technology, Computer Science, Cybersecurity, Business Administration, Accounting, or a related field

Experience

• 0–3 years of experience in compliance, audit, IT, cybersecurity, or related fields
• Fresh graduates are welcome to apply
• Candidates with up to 2–3 years of relevant experience in audit, compliance, IT service management, or data protection have an advantage

Skills and Competencies

• Basic to intermediate understanding of compliance, audit, cybersecurity, or IT concepts
• Familiarity with IT Service Management concepts (incident, change, and problem management)
• Understanding of information security and personal data protection principles
• Strong attention to detail and analytical skills
• Good written and verbal communication skills
• Ability to manage and organize documentation effectively
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
• Ability to work independently and collaboratively in a team environment
• Strong sense of integrity, accountability, and professionalism

Preferred (but not required)

• Familiarity with:
• ISO 9001 (Quality Management System)
• ISO 27001 (Information Security Management System)
• ISO 20000 (IT Service Management System)
• ISO 42001 (AI Management System)
• Basic knowledge of cybersecurity frameworks and practices
• Awareness of personal data protection regulations (e.g., PDPA, GDPR)
• Knowledge of ITIL practices or IT service management frameworks
• Understanding of risk management, internal controls, and audit methodologies

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

We are seeking a skilled ServiceNow Developer to manage, enhance, and optimize our ServiceNow platform to effectively support business operations. In this role, you will configure, develop, and maintain ServiceNow applications while delivering scalable solutions that streamline workflows and improve system performance and reliability.

You will work closely with cross‑functional stakeholders to gather requirements, design solutions, and integrate ServiceNow with other enterprise systems.

Key Responsibilities

• Develop, configure, and customize ServiceNow applications, modules, and workflows
• Perform platform administration tasks including user access management, security configurations, and automation
• Collaborate with business stakeholders to analyze requirements and implement effective ServiceNow solutions
• Design, build, and maintain integrations between ServiceNow and other enterprise systems
• Ensure data integrity, security, and compliance with organizational standards
• Troubleshoot, investigate, and resolve ServiceNow-related issues
• Create and maintain reports, dashboards, and Performance Analytics
• Stay updated on ServiceNow best practices, upgrades, and new features
• Provide training, documentation, and ongoing support to end‑users and internal teams

Requirements

• ServiceNow Certification (required) – e.g., Certified System Administrator (CSA), Certified Application Developer (CAD), or equivalent
• Proven hands‑on experience in ServiceNow development, customization, and administration
• Strong understanding of IT Service Management (ITSM) and ITIL principles
• Proficiency in JavaScript, GlideScript, REST APIs, and ServiceNow scripting
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or SecOps
• Strong problem‑solving skills with high attention to detail
• Excellent communication and collaboration skills
• Experience working in Agile environments

Preferred / Nice to Have

• Additional ServiceNow certifications
• Experience with Performance Analytics and advanced reporting
• Knowledge of cloud computing and infrastructure automation
• Familiarity with CI/CD and DevOps practices in ServiceNow development

Data Protection Notice

By proceeding with your application, you confirm that you have read, understood, and agreed to the WPH Data Protection Notice for Job Applicants:
https://www.wphdigital.com/notices