Total 11 job vacancies by Worq Pte. Ltd.

• Utilize clinical judgement, critical thinking and evidence based care (research based) in the delivery of resident care
• Work collaboratively with other healthcare professionals to deliver coordinated and holistic care
• Coordinate continuity of care throughout hospitalization and transition to home/community

Requirements:

• Valid SNB + BCLS
• AM / PM- open to 2 shifts
• Min 4-5 working days per week, commit for 42.5 hours a week
• 1-2 years of ward/nursing home experience

Shift schedule:

• AM - 7.30 - 5.30PM
• PM - 12.00 - 9.00PM

We are looking for Enrolled Nurses to join us for various disciplines to provide high quality patient care.

Job Responsibilities:

• Support Registered Nurses (RNs) in the coordination of care of patients

• Assist physicians and RNs in bedside procedures and treatment

• Communicate effectively and maintain collaborative relationship with the multidisciplinary healthcare team members

• Provide patient education to patients, Next of Kin (NOK) and caregivers on self-care management

• Attend to and assist RNs in patient resuscitation or medical emergencies

• Support clinical supervision of new enrolled nurses, support care staff and coaching of nursing students in the delivery of nursing care

• Identify common causes of patient safety incidents and work with the supervisor and senior nurses in carrying out quality improvement activities

• Be a team player and participate in clinical audits as required

Requirements:

• Candidate must be enrolled with SNB

• NITEC in Nursing or State Enrolled Nurse Certificate

• At least 1 year of experience as Enrolled Nurse in relevant discipline

The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. He/She will also assist with all related planning, coordination, staffing and administration of daily operations. He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and smooth operationalisation at the institutional level.

Primary Responsibilities and Duties (80%)

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality if necessary
• Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any)
• Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads on the actions to be taken for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual and multi-years budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Secondary Responsibilities and Duties (20%)

• Monitor and ensure all vendors and service providers adhere to the house rules.
• Take on and assist in projects and ad-hoc assignments.
• Develop and counsel staff.  Conduct briefings with department’s supervisors along with service partners, always maintaining open channels for communication and feedback.
• Supervise various operations as and when required.
• Perform any other duties assigned by the Reporting Officer.

Requirement

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field

• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative
• Record of good leadership and project management

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

Qualifications

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

As an Executive, Programme and Community Partnership, you will support the planning and execution of programmes that promote the well-being and engagement of seniors in our residential care facilities. You will also help cultivate partnerships with community groups, volunteers, schools, and corporate partners to enhance the quality and variety of activities offered to residents. This role plays a vital part in ensuring that seniors enjoy meaningful experiences that promote active ageing, social connection, and emotional well-being.

You will need to:

• Assist in the planning, coordination, and implementation of centre-based programmes and events for residents
• Liaise with internal teams (nursing, therapy, operations) to ensure programme activities align with residents' care plans
• Support the development and maintenance of partnerships with community stakeholders, volunteers, schools, and corporate partners
• Coordinate logistics for activities, including sourcing materials, booking venues, and managing schedules
• Support volunteer engagement, including recruitment, onboarding, coordination, and appreciation efforts
• Collect and document feedback from residents, staff, and partners to evaluate programme impact
• Maintain accurate records of participation, donations, volunteer hours, and partnership engagements
• Assist in preparing reports, proposals, and documentation for grants or funding where necessary
• Represent the organisation during community events or partnership meetings as needed
• Perform any other administrative or coordination duties as assigned by the reporting officer

Qualifications

• Possess a Diploma or Degree in Community Development, Social Work, Gerontology, Events Management, or a related field
• Have 1-2 years of experience in programme coordination, events planning, or community engagement
• Demonstrate strong organisational and communication skills
• Be comfortable working with seniors and individuals from diverse backgrounds
• Be proactive, resourceful, and a team player
• Be proficient in Microsoft Office or G Suite tools for documentation and scheduling

The Admin Executive is responsible for providing effective and efficient office management and administrative support to the Nursing Department.

You will need to:

• Assist with streamlining new and existing workflows in the department by working with relevant stakeholders.
• Support department project management.
• Coordinate meetings and provide secretariat support.
• Manage calendar of the Director of Nursing.
• Maintain and upload in the Nursing Department SOPs into the share drive.
• Provide administrative support in data collation, entry, analysis and prepare presentation slide deck as required.
• Provide cross coverage for training administrative function.
• Monitor training resources utilisation and logistics.
• Prepare Training Logistics, booking of Training Room etc
• Monitor the budget allocated to the nursing department.
• Submit claims for expenses.
• Oversee the administrative process of coordinating the Main Inservice Education schedule for CPE submission to Singapore Nursing Board.
• Be involved in department events and activities planning.
• Assist in data for Nursing Quality Dashboard and improvement initiatives.
• Assist with any other duty as assigned.

Requirements:

You should have:

• Minimum Degree holder or equivalent.
• 3 years working experience, preferably in healthcare settings
• Proficient in MS Office Applications

It would be great if you have:

• Good analytical and organisation skills
• Excellent communication problem solving , presentation and interpersonal skills.
• Ability to multi-task and work under tight timelines.

Overview*

Incumbent is required to provide (i) ops & administrative support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation.

This is a hybrid role to provide operation and admin support for assigned allied health department(s).

Working closely with allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments, including audit works, preparing budget and project management. Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

Job Responsibilities*

Primary Responsibilities and Duties

1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
2. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department
3. Manage all procurement needs for assigned allied health department
4. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.
5. Manage risk and audit matters for assigned allied health departments.
6. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
7. Prepares annual IT workplan submissions in consultation with department leads and system manager. Coordinate acquisition and implementation.
8. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
9. Support integrations work between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
10. Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
11. Supports System Manager in:

• Maintenance of department's servers, EUCs.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities..

1. Maintaining contracts and following-up with system vendors and department
2. Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
3. In-charge of regular IT audits for assigned allied health departments.

Requirements:

Qualification Required and Area of Discipline

Degree in healthcare management or related studies with 4 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior hospital operations experience with works involving budgeting, procurement and data analytics will be highly advantageous
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

• Perform four-handed dentistry assistance to Dental Surgeon/Dental Officer/Oral Health Therapist
• Preparation of dental instruments & materials needed by Dental Surgeon/Dental Officer/Oral Health Therapist
• Practice infection control measures and procedures
• Ensure cleanliness and orderliness of treatment room
• Other ad-hoc duties (inventory management, equipment management, etc.)

Employment Type / Work Schedule:

• 1-Year Contract (Renewable/Convertible)
• 5.5-day workweek

Polyclinics Locations:

• Ang Mo Kio
• Toa Payoh
• Khatib
• Geylang

• Perform cleaning and sterilisation of dental instruments (proper decontamination, packing and autoclaving)
• Adhere to infection control procedures
• Maintain proper documentation and records

Employment Type / Work Schedule:

• 1-Year Contract (Renewable/Convertible)
• 5.5-day workweek

Polyclinics Locations:

• Geylang
• Serangoon

Requirements:

• CSSD experience preferred

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in Intensive Care Unit (ICU).

Requirements:

• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.
• Advanced Diploma in Nursing (Critical Care) preferred.
• Proven work experiences as an ICU Nurse. Able to consider nurses with no ICU experience but has experience in acute hospital setting.
• Strong team-player, self-starter with strong sense of initiative, agility and perseverance.
• Able to provide high level of patient care and work under pressure in a fast-moving environment with the rest of the team members.
• Comfortable with performing 3-rotating shifts.

We are looking for a meticulous, patient-oriented Clinic Assistant to join our team. You will be the first point of contact for our patients, providing essential administrative and clinical support.

Key Responsibilities

• Front-of-House & Registration: Greet patients, manage appointment bookings, and handle new patient registration and queue management.
• Financial Processing: Collect payments, issue invoices/receipts, and perform daily closing of accounts. Familiarity with digital payment platforms is a plus.
• Insurance Coordination: Assist patients with the preparation and submission of medical insurance claims and direct billing procedures.
• Data & Report Management: Maintain accurate electronic medical records (EMR). Efficiently manage, file, and track patient lab results and medical reports to ensure timely follow-ups.
• Pharmacy Support: Accurately pack and dispense medications according to doctor’s prescriptions. Provide clear instructions to patients regarding dosage and side effects.
• Patient Communication: Explaining medical procedures, prep requirements, or medication instructions clearly.

Work Schedule:

• Mon-Sat 3 types of shifts: 
• 1.⁠ ⁠AM : 755am-520pm
• 2.⁠ ⁠PM : 1205pm-930pm
• 3.⁠ ⁠MS : 11-830pm or 10-730pm
• Sunday: 830am-6pm
• To work at least 1 weekend per week, subjected to operational needs.

Requirements:

• Language Proficiency: Excellent command of both English and Mandarin is preferred.
• Experience: Prior experience in a clinic or healthcare setting is highly preferred.
• Tech-Savvy: Proficient in basic computer skills and comfortable learning Clinic Management Systems (CMS).
• Core Competencies:
• Strong attention to detail, especially regarding medication safety and data entry.
• Empathetic communication style with a high level of patience for diverse patient needs.
• Ability to multitask and remain calm in a fast-paced environment.
• Availability: Flexible to work clinic hours, including weekends or evenings if required.