Total 13 job vacancies by Workforce Singapore Agency

The intern will have the exciting opportunity to support the team in one or more digital transformation and automation projects to create Bots/ implement RPA to enhance and streamline the Career Conversion Programme Workstreams.

This role provides hands-on experience in process improvement methodologies. He/she will learn the fundamentals of automation design, stakeholder engagement, and digital solution development whilst gaining valuable exposure to government operations and process optimisation.

Responsibilities include:

A) Knowledge Management (KM) System Development

- Design and implement a KM repository using available digital tools.

- Support the team to develop processes and workflows to gather, curate and maintain the struture for the KM system.

- Assist in creating documentation and user guides for KM processes and tools.

B) Automated Budget Tracking Solutions

- Implement RPA to enable efficiency in budget tracking.

- Engage stakeholders to understand budget tracking requirements.

- Design and test the automated solutions that enhance accuracy, reduce processing time, and improve financial oversight.

C) AI-Powered Digital Proposal Assessment Tool

- Develop bot capable of evaluating and scoring proposals using advanced algorithms and criteria to assess proposals

- Collaborate with stakeholders to understand painpoints and improvement opportunities in current proposal development process

- Work with divisions to develop bot to drive efficient proposal evaluations

Requirements:

- Strong analytical and problem-solving skills

- Excellent attention to detail and organisational abilities

- Proficiency in MS Office suite (include SharePoint), RPA and AI tools

- Good written and verbal communication skills in English

- Experience with data visualisation tools e.g. PowerBI is a plus

Responsibilities
· Collaborate with business users and developers within an agile team to drive initiatives from conception to execution.

· Analyse existing processes to identify automation opportunities and assess automation feasibility.

· Design process workflows; model and develop robotic processes and automation solutions using UiPath, Power Automate/Apps, etc.

· Engage in rapid prototyping and experimentation to quickly validate ideas and adapt solutions in a dynamic work environment.

· Deploy, manage, and optimize RPA bots, using UiPath Orchestrator,Power Platform, etc, ensuring smooth operations across production environments.

· Document process details and maintain a comprehensive database ofall automations and their statuses.

· Continuously monitor the performance of automated processes and make improvements to enhance efficiency and effectiveness.

· Design, plan and develop strategies, process and bots to enable the re-platform of existing RPA bots to newer technologies

· Lead and participate in innovation sessions to explore new technologies and process improvement techniques.

Requirements
You should have the following work experience and knowledge:

·  At least 2 years of professional experience in software development, focusing on RPA (e.g. UiPath, Power Platform) and VBA automation.

· Knowledge in AI technologies and experience with AI-driven automation solutions/platforms (e.g. AWS Bedrock, Azure AI services) will be advantageous 

You should possess the following skill sets:

- Programming Proficiency: Strong programming skills in UiPath, Power Platform, VB.NET, C#, Python, and NodeJS, with a solid understanding of various database technologies, including SQL and NoSQL, to support RPA deployments.

- Cloud-based Proficiency: Working knowledge and experience in Cloud infrastructure, e.g. AWS, Azure, and Cloud technologies (e.g. EC2, Lambda, RDS, S3).

- Analytical Thinking and Problem-Solving: Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.

- Process Optimization: Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA, AI, and other automation technologies.

- Communication and Collaboration: Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.

- Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines.

Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team: 

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)

• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities

• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking

• Monitor events’ performance, manage information and analyse trends 

• Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement 

Requirements

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.

• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Strong attention to detail and ability to work accurately with data and systems.

• Proficiency in Microsoft Office applications and other relevant software tools.

• Strong customer service orientation and commitment to delivering a positive stakeholder experience.

• Ability to work independently and collaboratively within a team environment.

• Positive, proactive, and solution-focused approach to problem-solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

The Content Hub & Distribution (CHD) team drives content strategy, audience growth and digital engagement across CareersCompass by MyCareersFuture (www.content.mycareersfuture.gov.sg) and related workforce initiatives. We create impactful, audience-centric content that supports Singaporeans in their career and skills journeys, while helping drive awareness and engagement for workforce programmes and services.

We are looking for a motivated and digitally savvy Content Writer with at least 2 years of relevant experience to join our growing team. The ideal candidate should possess strong writing skills,curiosity about workforce and career trends, and the ability to translate complex topics into engaging and accessible content.

This role offers opportunities to work across editorial planning, SEO, multimedia storytelling and audience engagement.

Requirements

You should have the following work experience and knowledge:

·      At least 2 years of experience in contentwriting, editorial, journalism, digital content or related fields.

·      Excellent writing and editing skills with strong command of English (British English preferred).

·      Experience writing for digital platforms and online audiences.

·      Familiarity with SEO and digital content best practices will be advantageous.

·      Experience in workforce, education, business,public sector or media-related content will be a bonus.

You should possess the following skill sets:

·      Familiarity with CMS platforms (e.g. WordPress,Optical CMS or equivalent).

·      Basic understanding of Google Analytics, SEOtools or digital marketing concepts.

·      Experience supporting multimedia or social-first content initiatives.

·      Ability to work on Canva or Adobe Photoshop is an advantage.

·      Experience supporting social media or multimedia content is a plus.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

You will be responsible for performing Accounts Payable and Receivable as well as Fixed Assets, supporting audit and procurement processes, and overseeing system access and month-end closing timelines. The role also involves liaising between CSVD and other divisions,validating data migration accuracy, and providing ad-hoc operational support as needed.

Key Responsibilities
(1) Financial Operations

Perform Accounts Payable, Accounts Receivable and Fixed Assets functions

(2) Reporting
Assist the month-end, year-end and special purpose audit processes. Ensure timely and accurate financial reporting. Coordinate procurement documentation and assist during audit fieldwork

(3) Systems & Process Management
Perform system role assignment requests and monitor adherence to strict month-end closing deadlines. Assist data and file migration validation to ensure accuracy during system transition

(4) Others
Support the team with anyother ad-hoc financial or operational duties as assigned

Requirements
Knowledge/Skills:

·      Above 5 years of relevant work experience in Financial Operations,Audit, or Accounting

·      Knowledge of Financial Reporting Standards (FRS) and accounting principles

·      Proficient in executing job duties

·      Proficiency in Microsoft Office (e.g. Excel,Word, Powerpoint)

·      Possess good verbal and written communication skills

·      Able to work independently or as a team player

·      Ability to work under pressure to meet tight deadlines

·      Experience in previous government agencies is advantageous

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

Workforce Singapore (WSG) is developing strategies and programmes to engage community-based organisations that support Professionals, Managers, Executives and Technicians (PMETs) in their later-stage careers. Through deeper relationships, capability-building initiatives, and improved linkages to resources and opportunities, we aim to help these groups better encourage and enable PMETs in their 50s and 60s to achieve their aspirations and thrive in their later-stage careers.

As Senior Manager, you will work closely with WSG’s leadership to develop strategies and programmes to strengthen transition support for Senior Workers, such as building community capabilities. You will drive the implementation of these strategies and programmes, to facilitate initiatives that encourage PMETs in their 50s and 60s to pursue later-stage career aspirations. You will lead the sourcing and engagement of these community organisations. You will be building trust, fostering collaboration, and enabling peer support structures that help senior PMETs leverage their experience, skills, and networks for continued career success. You will be part of a larger team that develops innovative means of supporting senior PMET employment.

Key Responsibilities

Strategy & Programme Design

• Development of WSG’s for career and transition support for PMETs in their 50s and 60s, such as developing community initiatives with partner.
• Incorporate insights on human behaviour and motivation into programme design to improve engagement and outcomes.

Community Development & Relationship Management

• Source for and engage community-based groups or commercial providers that are able to support PMETs.
• Build long-term, trust-based relationships with community leaders, coordinators and, where relevant, community members.
• Work with community partners to design and implement peer support programmes that foster confidence, networking, and career exploration among senior PMETs.

Resource & Opportunity Linkages

• Curate, develop, and share relevant, up-to-date resources that help community partners better serve senior PMETs.
• Work with internal and external teams to link community partners to suitable resource providers and work opportunities

Implementation & Continuous Improvement

• Work with marketing team to design and implement outreach campaigns to drive awareness and participation
• Manage procurement, vendors and other administrative processes
• Gather feedback and collect profile stories to refine community engagement approaches and improve programme impact
• Tracking, data analysis and evaluation of outcomes and impact

Requirements

• Relevant experience in areas such as community engagement, volunteer management, business development, partnershipsand project/programme management

• Familiarity with the senior PMET employment landscape or community development ecosystem in Singapore.

• Strong ability to think strategically and critically

• Strong relationship-building skills, with the ability to connect with diverse stakeholders in both formal and informal settings

• Adaptable, quick-thinking, and able to manage last minute or unexpected changes

• Strong organisational skills and the ability to manage multiple priorities concurrently.

• Clear written and verbal communication skills for engaging internal stakeholders, community partners, and senior management.

• A genuine interest in career longevity and enabling PMETs to continue contributing their expertise

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

You will support the WSG–SSG merger transition in a time‑bound,execution‑focused coordination role. The role primarily supports merger andtransition activities, while also backfilling operational responsibilities ofcore team members who are focused on migration and transition work.

As such, the role requires someone who is comfortablemanaging ongoing IT project and vendor coordination, while tracking progress,managing issues, and supporting stakeholder communications across bothtransition and steady‑state work.

Merger & Transition Support

• Track milestones, deliverables, risks, and dependencies across merger‑related workstreams
• Coordinate with internal teams and vendors to follow up on actions and intervention points
• Maintain trackers, schedules, run‑of‑show plans, and transition documentation
• Identify emerging risks or delays and escalate early with clear impact and mitigation options
• Support meetings, working sessions, and preparation of concise progress and issue updates for management

Operational / Backfill Support

• Backfill selected operational responsibilities of existing team members during the transition period
• Support ongoing IT projects and vendor engagements, ensuring continuity of delivery and issue resolution
• Monitor vendor performance, follow up on deliverables, and coordinate responses to operational issues
• Provide regular status updates on assigned projects and vendor activities

Data Support & Quality Assurance

• Assist with data migration preparation activities under guidance
• Support data validation exercises to ensure accuracy and completeness
• Help with basic data cleansing and mapping activities

General Business Support

• Provide operational support for various functions during organizational changes
• Assist with ad-hoc projects and merger-related initiatives as needed
• Support team productivity and workflow continuity during transition
• Contribute to process improvement andoptimization efforts

What We Are Looking For

• Graduate with IT, Computer Science, or related background

• Experience in IT project coordination, PMO, or operations roles, supporting systemtransitions, organisational changes, or ongoing IT delivery

• Comfortable working with vendors, including tracking deliverables, following up on issues,and coordinating across multiple parties

• Proven ability to manage multiple parallel priorities, including both transition workand steady‑state operations

• Strong organisational skills, with ability to maintain trackers, manage follow‑ups,and provide clear progress updates

• Good communication skills and confidence engaging HR, Finance, IT, business units,and external partners

• Prior exposure to system transitions, data activities, or vendor‑led projects will be an advantage

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

This role reports to the Deputy Director (Data Strategy and Capabilities Building) and leads organisation-wide Data & AI capability planning, with a strong focus on driving adoption and sustained use across the organisation.  The role is accountable for translating Data & AI strategy into tangible adoption outcomes, by designing and executing approaches that embed Data & AI into day-to-day work.

Responsibilities:
Key responsibilities include:

Adoption Strategy & Delivery

·       Lead organisation-wide Data & AI capability planning and adoption efforts aligned to enterprise priorities

·       Translate strategy into clear adoption approaches that drive usage and behavioural change

·       Identify barriers to adoption and implement targeted interventions (e.g. pilots, campaigns, initiatives) to improve uptake

·       Track adoption outcomes (e.g. participation, usage, impact) and refine approaches based on results

Adoption Design

·       Develop clear and compelling adoption propositions for different stakeholder groups, articulating relevance and value

·       Design approaches that build momentum and participation (e.g. champions networks, communities of practice, targeted engagement efforts)

·       Shape how Data & AI is positioned and communicated across the organisation to drive understanding and interest

Portfolio & Stakeholder Management

·       Oversee a portfolio of capability and adoption initiatives, ensuring alignment and scalability across the organisation

·       Work across technical, strategy, and programme teams to bridge capability development and actual adoption outcomes

·       Engage senior stakeholders to drive ownership, prioritisation, and sustained participation

·       Support transition of initiatives from exploration into operational use

Planning & Reporting

·       Provide planning and coordination across capability and adoption workstreams

·       Track progress, risks, dependencies, and adoption outcomes for management reporting

·       Support prioritisation and resource alignment across initiatives

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate across technical and non‑technical contexts.

• Good understanding of enterprise Data and AI considerations, including governance and infrastructure.

• Strong planning, synthesis and stakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

This role reports to the Deputy Director (Data Strategyand Capabilities Building) and drives organisation-wide Data Analytics and AIcapability planning, change management and adoption. The role focuses on ensuring that Data and AI initiatives are organisationally ready, adoptable and sustainable, working closely with the Data Strategy, Analytics and Infrastructure teams.

Responsibilities:
Key responsibilities include:

• Lead organisation‑wide Data Analytics and AI capability planning, change and adoption efforts to support enterprise priorities

• Translate enterprise Data and AI strategies into clear plans,roadmaps and coordinated workstreams.

• Oversee Data Analytics and AI capability development across theorganisation, ensuring initiatives are aligned, scalable and sustainable.

• Provide planning, coordination and light oversight acrossengagement and capability workstreams, including adoption and readiness workstreams.

• Guide and shape engagement approaches to support effective Dataand AI adoption, ensuring initiatives are aligned with enterprise strategy andintegrated with technical and planning efforts.

• Review engagement plans, adoption outcomes and capability insightsto assess the effectiveness of engagement approaches and recommend adjustments to improve adoption outcomes.

• Track progress, risks and dependencies across Data and AIinitiatives for consolidated management reporting. Work with the Data Analyticsvertical to support the transition of initiatives from exploration into operationalisation and scaling, where appropriate.

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate acrosstechnical and non‑technical contexts.

• Good understanding of enterprise Dataand AI considerations, including governance and infrastructure.

• Strong planning, synthesis andstakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

This role reports to the Principal Manager (Data Capability, Change and Adoption) and supports organisation‑wide adoption of Data and AI initiatives through a combination of strategic engagement, change management and community‑building.

The role works closely with business units, technical teams and enterprise stakeholders to ensure Data and AI initiatives are strategically aligned, well‑understood and sustainably adopted across the organisation.Officers in this role are expected to share responsibilities flexibly, covering both strategy‑facing and culture‑building workstreams as required.

Responsibilities:
Keyresponsibilities include:

• Build, manage and sustain Data and AI communities of practice across the organisation.

• Design and deliver Data and AI engagement activities such as showcases, sharing sessions, learning events and talks.

• Act as a front-facing engagement point for business units exploring AI opportunities.

• Facilitated discussions to surface Data and AI use-cases and support officers in problem-framing and awareness of AI possibilities and constraints.

• Translate Data and AI concepts and initiatives into accessible narratives for non-technical audiences.

• Gather adoption insights and feedback to inform planning and continuous improvement.

Requirements:

• At least 3–5 years of experience inengagement, change or programme delivery roles.

• Strong facilitation and communication skills.

• Experience running engagement or community-building initiatives.

• Applied understanding of Data and AI concepts.

• Strong interpersonal and collaboration skills.

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

You will be supporting WSG’s efforts to deepen our understanding of youths’ career aspirations and behaviours, and to shape initiatives that strengthen youths’ engagement with career development and planning. You will lead research efforts and pilot programmes that inform policy and engagement strategies to support youths’ school-to-work transitions and their early careers.
Responsibilities
You will be supporting WSG’s efforts to deepen our understanding of youths’ career aspirations and behaviours, and to shape initiatives that strengthen youths’ engagement with career development and planning. You will lead research efforts and pilot programmes that inform policy and engagement strategies to support youths’ school-to-work transitions and their early careers.

As a Senior Manager/ Manager in Youth Engagement and Research, you will:       

• Conduct qualitative and quantitative research to understand perceptions, motivations, challenges, and behaviours of youths pertaining to work and career planning

• Synthesize research insights into actionable recommendations to inform programmes, partnerships, and outreach strategies

• Design and lead youth-centric pilot initiatives and engagements to test new approaches to career development and planning, including both digital and in-person formats

• Identify and explore emerging youths-related trends in education, employment, values and identity, and how these impact school-to-work transitions and early career decisions and pathways

• Engage with youth-focused organisations,educators, community groups, and ecosystem partners to develop collaborative initiatives and expand outreach

• Cultivate and maintain strong partnership with youth organisations, education institutions and community stakeholdersto co-develop impactful initiatives

• Support internal teams with youth-related insights and frameworks to ensure initiatives are designed with empathy andrelevance

• Track and evaluate the outcomes and effectiveness of youth-related initiatives and surface insights for broader implementation

• Present insights and recommendations clearly and persuasively to internal and external stakeholders, including senior management and external partners

Requirements
You should have the following work experience and knowledge:

• Relevant experience in youth engagement,market and consumer/user research, programme development, or community development

• Strong grasp of qualitative and/or quantitative research methods, including survey design, interviews, focus groups, or user testing

• Familiarity with trends in youth development,education-to-work transitions, and socio-economic issues affecting young people

• Experience working with or designing initiatives for diverse youth profiles, including students, graduates, and early-career workers

• Proficient in MS Office, especially PowerPoint and Excel; familiarity with data visualisation or research tools is a plus

You should possess the following skill sets:

• Youth Empathy and Engagement: Able to relate to and connect with diverse youth mindsets; comfortable designing programmes or touchpoints that resonate with their needs and realities

• Research and Insight Development: Skilled in gathering, analysing and interpreting data to surface insights that shape programmes and strategies

• Stakeholder Engagement: Confident in engaging partners across public, private, and people sectors to co-create initiatives or amplify outreach

• Partnership Development: Capable of identifying, cultivating and sustaining strategic partnerships with youth-focused organisations, education institutions and community groups to co-develop initiatives that better support youths in their career exploration and transitions

• Communication: Strong written and verbal communication skills to convey research findings and initiative proposals with clarity and influence

• Initiative and Adaptability: Self-motivated, adaptable and resourceful; able to navigate ambiguity and move ideas forward from concept to execution

• Project Management: Strong planning and coordination skills to manage pilots, studies, or outreach initiatives from start to finish

'Only candidates with mor experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

The intern will support the Internal Audit Unit in modernising audit processes through technology and data analytics, gaining exposure to government audit practices and emerging technologies.

Responsibilities:

• Build a comprehensive digital library of audit findings by reviewing and categorising historical audit reports, creating a searchable database for future reference

• Research current AI and automation tools used in audit and compliance functions across WOG

• Assist in developing simple data analysis scripts and templates to streamline routine audit procedures

• Support data analytics projects for programme reviews, learning to identify patterns and anomalies in large datasets

• Create user-friendly dashboards and visualisations to present audit findings and trends

Requirements:

• Interest in technology, data analysis, or business processes

• Basic knowledge of Excel and willingness to learn new software tools

• Good analytical and research skills

• Strong attention to detail and organisational abilities

Supports the grant administration team in implementing the WSS scheme (Basic and Level Up) to support work skills upgrading of Singaporean lower-wage workers. This includes supporting the implementation of WSS (Level Up) for go-live by early 2026 and the business-as-usual for WSS (Basic) as follows:

1. Overall programme management, working with various stakeholders to ensure
   (i) smooth operations (ii) adherence to policy guidelines and proper governance, and (iii) risk mitigation of fraud and abuse.
2. Implement and review communications management plan to engage target audience and encourage take-up, e.g. creatives and content generation, PR & marketing.
3. Assess and manage appeal cases and escalated public enquiries, ensuring timely resolution of such cases, including drafting of replies to members of public.
4. Generate reports for monitoring of implementation progress and track key indicators (e.g. participation rate, grants disbursed).
5. Support the projection of budget requirements and reporting of budget utilisation at regular intervals
6. Manage the WSS outsource service provider to ensure services delivered are up to standard.

• Support in digitalisation projects that leverage data analytics and IT tools to improve business process efficiency, service delivery and compliance with governance and audit requirements.

Project Participation:

• Participate in cross-division projects to contribute to the organisation's strategic objectives;
• Any other duties and ad-hoc projects as assigned.

Requirements
Experience:

• Experience in grants administration, data analytics and customer service will be advantageous

Knowledge/Skills:

• Strong analytical and critical thinking skills
• Good project management and problem-solving skills
• Understand public governance and its principles, particularly in grants management policies and procedures
• Excellent communication skills
• Proficient with MS Word, Excel and PowerPoint;
• Any of the following relevant competencies and skills will also be advantageous:

- Data analytics

- Business process review

- Quality service management

- Design thinking

- Communication management and new media

Personal Attributes:

• Resilient to time pressure and work demands, with a creative flair for problem-solving and innovation.
• Strong interpersonal skills and able to engage external and internal stakeholders
• Resourceful and pro-active in managing work assignments with a can-do attitude
• Versatile and able to work well independently or in a team in a dynamic and fast-paced environment
• Organised, meticulous and detail oriented
• Be committed to the ethos of public service

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.