Summary Of position:
The incumbent is required to re-engineer existing systems, provide solutions to integrate multiple platforms, provide technical support to maintenance team, support system testing and commissioning and compile operation manuals for systems and be involved in Customer Care Pre/Post-variation order activities, Incumbent will also be tasked to take on and be accountable for keys projects and provide the required support from start to completion stage.
Responsibilities
· Perform off site survey with clients to capture essential requirements
· Re-engineer existing systems through analysing and identifying areas for modifications / enhancements
· Provide solutions to integrate multiple platforms and hardware e.g. CCTV, security card access
· Compile operation manuals by liaising with principal suppliers and maintenance teams on performance of systems on site
· Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department
· Support maintenance testing and commissioning by drafting specific tests and commissioning plans
· Resolve complex technical issues by coordinating with both internal team and external vendors to meet client requirements
· Provide guidance to a team of young engineers by providing hands on training and instructions
· Take on and be accountable for keys projects and provide the required support from start to completion stage
