Total 3 job vacancies by Velvet Beauty Wellness

Join our wellness team as a Beautician, delivering professional facial and body treatments while providing personalised consultations in a clean and welcoming environment.

Key Responsibilities

• Perform facial treatments, body care, and basic beauty services based on client needs
• Conduct professional consultations and recommend suitable treatments and packages
• Maintain high standards of cleanliness and hygiene in treatment rooms and work areas
• Build and maintain positive customer relationships to enhance satisfaction and retention
• Support service recommendations and promote wellness packages where appropriate
• Ensure proper handling and maintenance of equipment and products

Requirements

• Minimum 1–2 years of relevant experience in beauty or wellness services preferred
• Able to communicate effectively with customers from diverse backgrounds
• Good customer service and communication skills
• Responsible, detail-oriented, and able to work independently and as part of a team
• Willingness to learn and grow within the wellness industry
• Comfortable working retail hours, including weekends and public holidays

Benefits

• Competitive salary with commission incentives
• Training and professional development opportunities
• Supportive and collaborative working environment

We are seeking a proactive and customer-focused individual to manage front desk operations and support retail sales in a professional wellness environment.

Key Responsibilities

• Handle customer enquiries across walk-in, phone, WhatsApp, and social media channels
• Manage appointment bookings, scheduling, and therapist coordination
• Perform cashiering duties, including payment collection and invoicing
• Recommend suitable treatments, packages, and retail products based on customer needs
• Support sales through service recommendations, upselling, and cross-selling
• Maintain accurate customer records and update booking systems
• Follow up with customers on appointments, reminders, and retention efforts
• Handle customer feedback professionally and resolve basic service issues
• Ensure cleanliness and proper presentation of the reception and retail area
• Monitor inventory levels, restock products, and report shortages
• Assist with daily operations, including outlet opening and closing
• Support marketing activities such as promotions and basic content posting (if required)

Requirements

• Prior experience in retail, customer service, front desk, or beauty & wellness industry is preferred
• Able to communicate effectively with customers from diverse backgrounds
• Customer-oriented with a positive attitude and strong interpersonal skills
• Confident in recommending services and products
• Good organisational and multitasking abilities
• Basic computer literacy (POS systems, booking platforms, Excel, messaging tools)
• Comfortable handling payments and daily sales reporting
• Able to work in a fast-paced environment
• Responsible, punctual, and detail-oriented
• Willing to work retail hours, including weekends and public holidays
• Able to handle customer concerns calmly and professionally
• Interest in beauty, wellness, or TCM industry is an advantage

Job Overview

We are looking for energetic and outgoing individuals to join our roadshow team. You will be responsible for engaging with the public, promoting our wellness and beauty services, and generating leads or direct sales during events, exhibitions, and outdoor activations.

Key Responsibilities

• Actively approach and engage customers at roadshows, events, and pop-up booths
• Promote wellness, TCM, and beauty services confidently
• Explain promotions, packages, and trial offers clearly
• Generate leads and assist with customer sign-ups
• Distribute flyers and marketing materials
• Handle basic customer enquiries professionally
• Assist in booth setup and teardown
• Achieve daily/weekly sales or lead targets
• Collect customer feedback and report insights

Requirements

• Friendly, outgoing, and confident personality
• Strong communication and interpersonal skills
• Able to speak English and Mandarin (to communicate with diverse customers)
• Sales-driven with a positive attitude
• Comfortable working in outdoor or high-traffic environments
• Able to work on weekends and public holidays
• Prior experience in roadshows, retail, or sales is an advantage

Preferred Skills

• Experience in beauty, wellness, or TCM industry
• Basic knowledge of skincare or health services
• Ability to handle rejection and stay motivated
• Team player with good energy and discipline

Working Hours

• Flexible / Shift-based (based on event schedule)
• Typically 6–10 hours per day

Salary & Benefits

• Basic hourly pay + attractive commission
• Incentives for hitting sales targets
• Training provided
• Opportunity for long-term or full-time conversion

What We’re Looking For

• Someone proactive and not shy to approach strangers
• Passionate about beauty, wellness, and helping others
• Responsible and punctual