Position: Operations Manager（运营经理）
Key Responsibilities（岗位职责）：
- Oversee daily business operations and ensure smooth workflow across departments
- Develop and implement operational processes (SOPs) to improve efficiency and service quality
- Monitor sales performance, conversion rates, and operational KPIs
- Lead and manage a team of consultants, including training and performance tracking
- Coordinate marketing and lead generation channels (e.g. social media, referrals, partnerships)
- Handle customer experience and resolve operational issues promptly
- Work closely with management to execute business strategies and improve profitability
Requirements（岗位要求）：
- Diploma or Degree in Business Administration, Management or related field
- At least 2–5 years of relevant experience in operations, sales, or business management
- Strong organisational and problem-solving skills
- Experience in team management and process improvement preferred
- Familiarity with CRM systems and digital marketing channels is an advantage
- Proficiency in English; ability to communicate in Mandarin is a plus to liaise with Chinese-speaking clients
Salary Range（薪资范围）：
SGD 4,000 – SGD 7000 (commensurate with experience)
Working Hours（工作时间）：
5.5 or 6-day work week, depending on operational needs
Work Location（工作地点）：
Singapore
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Fair Consideration Statement（公平招聘声明）：
We are an equal opportunity employer. All applications will be considered fairly. We welcome applications from all suitably qualified candidates.
