Job ScopeDeliver a warm, attentive, and personalised in-store experience to all walk-in customersBuild genuine relationships with customers and represent the SOPHIA® brand with confidenceStay up to date with all products, new launches, and ongoing p..
Job Scope
Deliver a warm, attentive, and personalised in-store experience to all walk-in customers
Build genuine relationships with customers and represent the SOPHIA® brand with confidence
Stay up to date with all products, new launches, and ongoing promotions
Provide a seamless and enjoyable shopping journey from entry to checkout
Handle stock operations including receiving, replenishment, transfers, returns, and damages
Support and participate in stocktakes and ensure accurate inventory management at all times
Maintain store organisation and ensure all products are well-displayed and replenished
Uphold visual merchandising standards in line with brand guidelines
Maintain overall store cleanliness and presentation, including regular housekeeping
Work closely with HQ to provide timely updates on sales, stock, and customer feedback
Assist with daily store operations and any other ad-hoc duties as assigned
Requirements
Friendly, approachable, and confident in engaging customers of all ages
Strong communication and interpersonal skills
Able to work efficiently both independently and as part of a team
Proactive, responsible, and takes initiative in daily tasks
Detail-oriented with a good eye for merchandising and presentation
Comfortable working in a fast-paced retail environment
Able to commit to at least 2 to 3 days a week (including weekends and public holidays)
Working Hours: 10:00 AM – 10:00 PM
Prior retail or customer service experience is an advantage
Job ScopeDeliver a warm, attentive, and personalised in-store experience to all walk-in customersBuild genuine relationships with customers and represent the SOPHIA® brand with confidenceStay up to date with all products, new launches, and ongoing p..
Job Scope
Deliver a warm, attentive, and personalised in-store experience to all walk-in customers
Build genuine relationships with customers and represent the SOPHIA® brand with confidence
Stay up to date with all products, new launches, and ongoing promotions
Provide a seamless and enjoyable shopping journey from entry to checkout
Handle stock operations including receiving, replenishment, transfers, returns, and damages
Support and participate in stocktakes and ensure accurate inventory management at all times
Maintain store organisation and ensure all products are well-displayed and replenished
Uphold visual merchandising standards in line with brand guidelines
Maintain overall store cleanliness and presentation, including regular housekeeping
Work closely with HQ to provide timely updates on sales, stock, and customer feedback
Assist with daily store operations and any other ad-hoc duties as assigned
Requirements
Friendly, approachable, and confident in engaging customers of all ages
Strong communication and interpersonal skills
Able to work efficiently both independently and as part of a team
Proactive, responsible, and takes initiative in daily tasks
Detail-oriented with a good eye for merchandising and presentation
Comfortable working in a fast-paced retail environment
Able to commit to a 5-day work week (including weekends and public holidays)
Working Hours: 10:00 AM – 10:00 PM
Prior retail or customer service experience is an advantage
