Key Responsibilities
1. Recruitment & Onboarding
- Support end-to-end recruitment activities including job postings, candidate screening, interview coordination, and offer preparation
- Facilitate onboarding processes and ensure timely completion of documentation
- Assist in manpower planning and hiring coordination to meet operational needs
2. Payroll, Compensation & Benefits
- Assist with payroll processing to ensure accuracy and timeliness
- Administer employee benefits, leave records, and compensation-related matters
- Ensure compliance with statutory requirements
3. HR Administration & Employee Records
- Maintain accurate and confidential employee records and HR documentation
- Ensure proper filing systems and audit readiness
- Support compliance with employment laws and internal policies
4. Employee Relations & HR Support
- Provide guidance to staff on HR policies and procedures
- Support resolution of employee queries and workplace issues
- Assist in exit interviews and employment engagement initiatives
5. Performance Management & Development
- Support probation reviews and performance appraisal processes
- Assist in tracking performance improvement plans and training activities
- Maintain records of learning and development initiatives
6. Medical Credentialing Support
- Maintain and track documentation for doctors' accreditations and licensing
- Support credentialing with hospitals, insurers and regulatory bodies
- Monitor renewal timelines and compliance requirements
7. Compliance & HR Governance
- Support compliance with employment laws and healthcare regulations
- Assist in preparing documentation for audits and regulatory submissions
- Maintain accurate HR and credentialing records
8. HR Polices & Process Improvement
- Assist in updating HR policies and SOPs
- Support implementation of HR initiatives and process improvements
9. HR Reporting
- Support preparation of HR reports such as headcount, turnover and recruitment metrics
- Maintain accurate HR data for reporting and analysis
Requirements
- Diploma or Degree in Human Resource, Business or related field
- 2 to 4 years of relevant HR experience
- Knowledge of HR operations including recruitment, payroll and administration
- Strong organisational and interpersonal skills
- Ability to handle confidential information with discretion
- Detail-oriented with good problem-solving abilities
- Proficient in HR systems and Microsoft Office