Total 3 job vacancies by Tanglin Club

Key Responsibilities include but are not limited to:

• Conduct and lead scheduled group fitness classes to promote participation and engagement.
• Provide active gym floor supervision, ensuring safe use of equipment and assisting members with correct techniques.
• Deliver personal training sessions (maximum 2 hours per shift during working hours) as rostered or approved.
• Offer professional advice and design workout programmes tailored to members’ needs.
• Uphold high standards of customer service, engaging with members regularly and positively.
• Ensure safety, cleanliness, and equipment maintenance checks are carried out daily.
• Support fitness events, challenges, and member engagement initiatives.

Requirements

• Recognised Fitness Instructor/Personal Training certification (e.g., ACE, NASM, ISSA, FISAF).
• Current CPR / AED certification.
• Experience in leading group fitness classes.
• Strong communication and interpersonal skills.
• Team-oriented, professional, and motivating personality.

Working Conditions

• Full-time role with rostered shifts, including evenings, weekends, and public holidays.
• Minimum 2 group class instruction as part of duties.
• Maximum 10 hours of personal training permitted per week during working hours.
• No limit to personal training conducted outside of working hours.

Join Our Team and Enjoy Fantastic Benefits!

Job Responsibilities include, but not limited to:

• Prepare daily food products that meet members’ requests.

• Check that all food cooked and served is according to the standards set.

• Prepare daily mise-en-place according to the production plan and Club’s standard recipes.

• Familiar with the menu and know the ingredients, method of cooking and the time it takes to prepare each item.

• Aware of the importance of quality of food and make every effort to prepare the best product possible.

• Control cost by minimizing spoilage, waste and exercising portion control.

• Handle all kitchen machine, equipment and utensils in a safe way and clean them after each use.

• Ensure after each operation, all food surplus and other items are cleared and stored away properly.

• Give suggestion on new menu preparation, presentation and kitchen service.

• Check the kitchen is always in a safe condition to prevent any unnecessary accident.

• Clean and maintains the highest standards of hygiene throughout food preparation.

• Clean all machines, equipment and utensils and checks they are in working condition at all times.

• Adhere to and ensure MOE hygiene standards are met.

• Report any maintenance and repair services required to superior.

• Check and follow-up repair and maintenance work-orders.

• Maintain a high standard of personal hygiene at all times.

• Actively participate in training activities.

• Assist in any other relevant duties as assigned by your superior.

Join Our Team and Enjoy Fantastic Benefits!

The Senior Member Services Associate is the first point of contact for members and guests of the Club, both in-person and over the phone. This role requires a blend of friendliness, professionalism, and efficiency to ensure a positive and memorable first impression. The Associate will be responsible for greeting and welcoming members and guests, addressing their queries, providing information, and maintaining accurate records.

Thus, the primary role of a Member Services Associate is to present the organisation in the best possible manner.

Key Responsibilities but not limited to:

Greeting and Welcoming:

• Warmly greet and welcome members and guests upon arrival or during phone interactions.

• Provide a friendly and professional first impression of the Club.

Customer Service:

• Answer inquiries in a knowledgeable and courteous manner.

• Provide accurate information about Club facilities, services, and events.

• Assist with special requests and ensure customer satisfaction.

Record Keeping:

• Maintain and update member records and ensure accuracy.

• Handle and process payments efficiently and accurately.

Communication:

• Communicate effectively with members, guests, and other staff members.

• Ensure clear and concise information is relayed during interactions.

Problem Solving:

• Address and resolve member and guest concerns promptly and professionally.

• Escalate issues to the appropriate department or manager when necessary.

Administrative Duties:

• Perform general administrative tasks such as filing, data entry, and guest registration and etc.

• Assist with other duties as required to support the Member Services team.

Guest Room Reservations Management:

• Handle and process room reservations accurately and efficiently via phone, email, or in-person.

• Update reservation systems with booking details, changes, and cancellations.

• Confirm reservation details with guests and provide necessary information regarding check-in/check-out times and policies.

Arrival Coordination:

• Prepare for guest arrivals by ensuring that rooms are ready and meet quality standards.

• Greet guests upon arrival, check them in, and provide key information about the room and facilities.

• Address any special requests or requirements before or upon arrival.

Departure Procedures:

• Facilitate smooth check-out processes, including handling payments and reviewing guest bills.

• Address any concerns or issues raised during departure and ensure that all charges are accurate.

• Conduct final room inspections to ensure cleanliness and readiness for the next guest.
  
  

Join Our Team and Enjoy Fantastic Benefits!