Total 6 job vacancies by Talento Meld Pte. Ltd.

Role: ITSM Engineer

Location: Ang Mo Kio

Type of Role: 1 Year Contract [RENEWABLE]

Remuneration: Base Salary - $5,000

Renumeration: 1 month bonus upon completion of contract (subjected to attendance, performance etc..)

START: JULY 2026

Job Summary:

An ITSM (IT Service Management) Engineer plans, implements, and optimizes IT service delivery workflows. They align IT capabilities with business goals, automate processes, and manage platforms like ServiceNow to streamline incident, change, and problem management.

Job Responsibilities:

• Process Design: Develop, configure, and optimize ITSM workflows (e.g., Incident, Problem, Change, and Request Management)
• Platform Administration: Configure and maintain ITSM tools (such as ServiceNow or Jira) to enhance service delivery and reporting capabilities.
• Incident & Problem Management: Oversee major incidents, facilitate root-cause analysis, and track remediation to prevent recurring issues.
• Service Levels: Collaborate with stakeholders to define service catalogs, monitor KPIs, and ensure compliance with Service Level Agreements (SLAs).
• Change Management: Facilitate Change Advisory Board (CAB) meetings and manage approvals to minimize service disruptions.
• Automation: Identify opportunities to automate manual workflows and integrate ITSM systems with other operational tools.

Job Requirements:

• Minimum ITE/Diploma/Bachelor's Degree in Computer Science or relevant disciplines.
• Minimum 2 years’ experience in IT Service Management/ITSM.
• ITIL Certification is good to have.

For a confidential discussion,interested applicants please kindly send your updated resume.

Role: Architecture Engineer (Operations Services) [P3 Grade]

Location: Novena

Type of Role: Contract (12 months renewable)

Remuneration: Base Salary - $8,500

Renumeration: 1 month bonus upon completion of 12 months' contract (subjected to attendance, performance etc..)

Role Overview:

The Architecture Engineer will design, implement, manage and maintain secure infrastructure solutions compliant with Government IM8 and CIS standards, ensuring alignment with customer architecture principles.

Key Responsibilities:

1. Infrastructure Architecture & Implementation

• Design and optimize operating system architectures (Solaris Zones/LDOMs, Windows AD forests, RHEL STIG hardening)
• Design and deploy network architectures (routing, switching, SD-WAN) compliant with IM8/CIS.
• Architect and manage firewall solutions (Palo Alto/Check Point) for zero-trust environments.
• Implement virtualization/storage architectures (VMware/Dell EMC) with HA/DR considerations.
• Develop automation frameworks for configuration management.

2. Database Architecture Support

• Optimize Oracle/MSSQL database architectures for performance and security.

3. Compliance & Governance

• Enforce architectural compliance with IM8/CIS standards.
• Document architecture decisions and patterns for accreditation.

4. Automation & Optimization

• Build infrastructure-as-code solutions.
• Conduct architecture performance tuning.

Required Skills & Experience:

Technical Expertise:

Networking Architecture

• Design experience with standard architecture.
• SD-WAN implementation.

Security Architecture

• Firewall policy architecture (Palo Alto/Check Point)
• Zero-trust network design.

Systems Architecture

• VMware vSphere architectural design.
• Windows/Linux hardening architectures.

Automation Architecture

• Ansible playbook architecture.
• Infrastructure-as-code principles.

Required Certifications:

Architecture Certifications

• TOGAF 9+ Certified
• AWS/Azure Solutions Architect Professional
• Google Cloud Professional Architect
• Red Hat Certified Architect (RHCA)
• CCNP or equivalent.
• PCNSE (Palo Alto) or CCSM (Check Point)

Nice-to-Have

Advanced Architecture Certifications

• CISSP-ISSAP (Security Architecture)
• VMware Certified Advanced Professional
• Automation: Ansible Automation Platform Certification, Terraform Associate.
• Government Architecture: COMIT certification, ITIL Master (Architecture Strategy)

Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
• 5 plus years of hands-on experience implement, manage and maintain secure infrastructure solutions .

For a confidential discussion, interested applicants please kindly send your updated resume, with YOUR CURRENT and EXPECTED salary details.

Role: Senior Architecture Engineer (Operations Services) [P4/5 Grade]

Location: Novena

Type of Role: Contract (12 months renewable)

Remuneration: Base Salary - $12,000

Renumeration: 1 month bonus upon completion of 12 months' contract (subjected to attendance, performance etc..)

Role Overview:

The Architecture Engineer will join the Operations Architecture (OA) team onsite, supporting critical infrastructure for hybrid cloud, on-premises, and network environments. The ideal candidate will design, implement, and maintain secure, highly available architecture while ensuring compliance with Government IM8 and CIS standards.

Key Responsibilities:

1. Infrastructure Design & Implementation

• Architect network solutions (routing, switching, firewalls, load balancers) compliant with IM8/CIS hardening benchmarks.
• Manage VMware virtualization (vSphere, ESXi, vCenter) and Dell EMC storage (PowerMAX, Unity, Isilon) with a focus on security, redundancy, and performance optimization.
• Configure and harden Windows/Linux servers and Oracle Solaris OS (Active Directory, Group Policy, patching, Zones/LDOMs) to meet government security requirements.

2. Database & Middleware Support

• Administer MSSQL, Oracle DB (19c+, RAC, RMAN), and NoSQL systems, ensuring secure configurations, backups, and performance tuning, including Solaris-based Oracle deployments.

3. Government Compliance & Operations

• Enforce IM8/CIS compliance across infrastructure (e.g., STIGs, audit logging, encryption) including Solaris OS hardening.
• Document architectures, security controls, and processes for accreditation (e.g., SAF, CSA) with Solaris-specific documentation.

4. Troubleshooting & Leadership

• Lead cross-domain incident resolution (network/firewall/storage/OS/DB/Solaris) in alignment with ITIL v4 practices.
• Mentor junior engineers on Solaris administration and security best practices.
• Collaborate with cybersecurity teams on system hardening (including Solaris) and vulnerability remediation.

Required Skills & Experience:

Technical Expertise

• Networking:

1. Cisco/Checkpoint/Palo Alto (firewalls, SD-WAN).
2. Protocols: BGP, OSPF, VLANs, DNS, DHCP (IM8-compliant configurations).

• Virtualization & Storage:

1. VMware (vSphere 7.x+, NSX, HA/DRS)
2. Dell EMC (PowerMAX/VMAX, Unity, Data Domain)

• Operating Systems:

1. Oracle Solaris (Zones, LDOMs, hardening, patching).
2. Windows Server 2016+ (GPO, SCCM/WSUS, SEP).
3. Linux (RHEL/CentOS) – STIG hardening.

• Database:

1. Oracle DB (19c+, RAC, RMAN, SQL tuning)
2. MS SQL (Always-On, TDE).
3. NoSQL (MongoDB, Elasticsearch)

• Soft Skills:

1. Experience in government projects (e.g., GCC, MINDEF, CSA).
2. Ability to obtain/hold CAT 2 security clearance.
3. Strong documentation (SOPs, architecture diagrams) and stakeholder communication.

Nice-to-Have

Certifications:

• Oracle Solaris Certified Administrator/Engineer
• VMware VCP-DCV, Cisco CCNP, Dell EMC Specialist.
• Security: CISSP, CompTIA Security+, CIS/IM8 Auditor.
• ITIL v4, AWS/Azure/GCP Cloud Architecture.
• Scripting: Solaris: KornShell (ksh), Bash, PowerShell/Python/Ansible for automation & compliance checks.

Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
• 8 to 10 plus years of hands-on experience implement, manage and maintain secure infrastructure solutions .

For a confidential discussion, interested applicants please kindly send your updated resume, with YOUR CURRENT and EXPECTED salary details.

Role: Network Engineer

Location: BEDOK/CHANGI

Remuneration: Base Salary - $5,000

Objectives:

• Ensure continuous operation of network systems with minimal downtime.
• Provide timely support, troubleshooting, and remediation of network issues.
• Maintain secure network environments aligned with best practices.
• Enhance network performance and scalability through proactive monitoring and maintenance.

Scope of Services:

Network Monitoring & Management

• Monitor routers, switches, firewalls, wireless controllers, and access points.
• Track network availability, bandwidth utilization, and device performance.
• Configure automated alerts for outages, threshold breaches, or performance degradation.
• Apply configuration backups and maintain version control.

Incident Management& Troubleshooting

• Responding to network-related incidents and service disruptions.
• Diagnosing issues related to connectivity, routing, switching, and wireless performance.
• Restoring service within defined SLAs.
• Providing incident reports, including root cause and corrective actions.

Preventive Maintenance

• Scheduled maintenance windows for updates, patches, and firmware upgrades.
• Hardware health checks(CPU, memory, temperature, error logs).
• Optimization of configurations for performance and security.
• Review of capacity trends and recommendations for scaling.

Network SecurityServices

• Firewall policy reviews and updates.
• Intrusion detection/prevention monitoring (if applicable).
• Vulnerability identification and remediation recommendations.
• Management of VPN configurations and remote-access policies.
• Enforcement of network segmentation and access control best practices.

Network Documentation& Reporting

• Network topology diagrams.
• Asset inventory ofnetwork hardware and software.
• Configuration documentation for all managed devices.
• Monthly performance reports covering:

1. Uptime and incident summary.
2. Security events.
3. Capacity/utilization metrics.
4. Recommendations for improvements.

Change Management

• Planning, reviewing,and executing network changes and upgrades.
• Performing impact analysis and obtaining necessary approvals.
• Implementing changes according to best practices and scheduled windows.
• Documenting all changes for audit and compliance purposes.

Service LevelAgreements (SLAs):

Response Time

• Critical incident(network outage): Response within 2 hours.
• High severity (major performance degradation): Response within 4 hours.
• Medium severity: Response within 8 hours.
• Service request: Response within 2 business days for urgent request, 5-10 business days for normal request.

Availability

• Network monitoring tools: 24/7
• On-call support: 24/7 standby support
• Scheduled maintenance: Communicated with at least 72 hours’ notice

In-Scope Equipment & Systems:

• Routers
• Layer 2/3 switches
• Firewalls
• Wireless controllersand access points
• SD-WAN devices
• Network monitoring andlogging tools
• VPN and remote access systems
• Server room/closet network equipment (racks, UPS, patch panels)

Out-of-Scope Services:

• Cabling installation or physical construction services
• Non-network server or application support
• Hardware procurement(unless specified as an add-on service)
• Major network re-design projects (covered under separate SOW)

Client Responsibilities:

• Provide remote access to network systems as needed.
• Maintain up-to-date licenses and warranties for network devices.
• Notify the Service Provider of planned facility changes or expansions.
• Provide point-of-contact for approvals, scheduling, and incident communication.

Deliverables:

• Network monitoring setup and ongoing management.
• Monthly performance and security reports.
• Updated network documentation.
• Incident tickets and post-incident reviews.
• Preventive maintenance reports.
• Change management logs.

Requirements:

• Minimum Degree in Computer Science or relevant disciplines.
• Minimum 2 years’ experience in ITSupport and Troubleshooting, System Administration and Network Fundamentals.
• Possess Cisco CCNA Networking Certification.

For a confidential discussion,interested applicants please kindly send your updated resume.

Role: Network Engineer

Location: BEDOK/CHANGI

Type of Role: Permanent

Remuneration: Base Salary - $5,000

Objectives:

• Ensure continuous operation of network systems with minimal downtime.
• Provide timely support, troubleshooting, and remediation of network issues.
• Maintain secure network environments aligned with best practices.
• Enhance network performance and scalability through proactive monitoring and maintenance.

Scope of Services:

Network Monitoring & Management

• Monitor routers, switches, firewalls, wireless controllers, and access points.
• Track network availability, bandwidth utilization, and device performance.
• Configure automated alerts for outages, threshold breaches, or performance degradation.
• Apply configuration backups and maintain version control.

Incident Management& Troubleshooting

• Responding to network-related incidents and service disruptions.
• Diagnosing issues related to connectivity, routing, switching, and wireless performance.
• Restoring service within defined SLAs.
• Providing incident reports, including root cause and corrective actions.

Preventive Maintenance

• Scheduled maintenance windows for updates, patches, and firmware upgrades.
• Hardware health checks(CPU, memory, temperature, error logs).
• Optimization of configurations for performance and security.
• Review of capacity trends and recommendations for scaling.

Network SecurityServices

• Firewall policy reviews and updates.
• Intrusion detection/prevention monitoring (if applicable).
• Vulnerability identification and remediation recommendations.
• Management of VPN configurations and remote-access policies.
• Enforcement of network segmentation and access control best practices.

Network Documentation& Reporting

• Network topology diagrams.
• Asset inventory ofnetwork hardware and software.
• Configuration documentation for all managed devices.
• Monthly performance reports covering:

1. Uptime and incident summary.
2. Security events.
3. Capacity/utilization metrics.
4. Recommendations for improvements.

Change Management

• Planning, reviewing,and executing network changes and upgrades.
• Performing impact analysis and obtaining necessary approvals.
• Implementing changes according to best practices and scheduled windows.
• Documenting all changes for audit and compliance purposes.

Service LevelAgreements (SLAs):

Response Time

• Critical incident(network outage): Response within 2 hours.
• High severity (major performance degradation): Response within 4 hours.
• Medium severity: Response within 8 hours.
• Service request: Response within 2 business days for urgent request, 5-10 business days for normal request.

Availability

• Network monitoring tools: 24/7
• On-call support: 24/7 standby support
• Scheduled maintenance: Communicated with at least 72 hours’ notice

In-Scope Equipment & Systems:

• Routers
• Layer 2/3 switches
• Firewalls
• Wireless controllersand access points
• SD-WAN devices
• Network monitoring andlogging tools
• VPN and remote access systems
• Server room/closet network equipment (racks, UPS, patch panels)

Out-of-Scope Services:

• Cabling installation or physical construction services
• Non-network server or application support
• Hardware procurement(unless specified as an add-on service)
• Major network re-design projects (covered under separate SOW)

Client Responsibilities:

• Provide remote access to network systems as needed.
• Maintain up-to-date licenses and warranties for network devices.
• Notify the Service Provider of planned facility changes or expansions.
• Provide point-of-contact for approvals, scheduling, and incident communication.

Deliverables:

• Network monitoring setup and ongoing management.
• Monthly performance and security reports.
• Updated network documentation.
• Incident tickets and post-incident reviews.
• Preventive maintenance reports.
• Change management logs.

Requirements:

• Minimum Degree in Computer Science or relevant disciplines.
• Minimum 2 years’ experience in ITSupport and Troubleshooting, System Administration and Network Fundamentals.
• Possess Cisco CCNA Networking Certification.

For a confidential discussion,interested applicants please kindly send your updated resume.

Role: Business Analyst

Type of Role: Contract (Renewable)

Location: Ang Mo Kio

Remuneration: Base Salary

Position Summary:

As a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluating feasibility of implementation and managing scope of project.

Business & Technical Analysis:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UI/UX designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specifications. Involved in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

Ideal Candidate Requirements:

• Minimum 1 year of IT experience in business analysis.
• Bachelor's Degree Holder preferred in IT/Computer Science.
• Hands-on experience working on Systems Testing, Defect Management, Frameworks and Platforms and Programming Languages(such as Python, Java etc.)
• Intermediate proficiency in Microsoft Office 365.
• Strong verbal and written communication skills.
• Ability to analyze complex problems and develop effective solutions.
• Proficient in written and spoken English.

For a confidential discussion, interested applicants please kindly send your updated resume.