Total 15 job vacancies by Talent Edge Recruitment Llp

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

Fire and GA Underwriter - Underwriting Executive / Senior Executive

Job Description:

• Underwrite new business and review renewals.
• Conduct risk assessment, determine coverage position and make referral and recommendation for risk acceptance
• Guide and lead team members in operations and processes.
• Work with intermediaries to identify and secure potential opportunities and businesses.
• Other functions or tasks as and when assigned.

Requirements:

• Preferably experience in General Insurance industry with any Insurer/Reinsurer or a Broker.
• Proficient in Microsoft Office (Word/Excel)
• Good organization skills    
• Good time management
• Teamwork

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Senior Assurance Manager

Job Description:

• Achieve monthly sales targets through upselling and cross-selling of products to portfolio of clients
• Deliver high standards of service and professional financial advice
• Ensure that all sales activities are conducted with the highest standards and quality. Ensure compliance with both internal and external regulatory requirements
• Drive business growth by identifying new business opportunities, expanding the client base, and maximizing revenue streams.
• Collaborate with the sales team to develop and implement effective sales strategies, marketing campaigns, and promotional initiatives.
• Stay updated on industry trends, market developments, and competitor activities to capitalize on emerging opportunities.

Qualifications and Skills:

• Minimum of 1 to 2 years of relevant experience in insurance sales.
• Sales driven and willing to work hard for your income and goals
• Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and the ability to build rapport with clients and stakeholders.
• In-depth knowledge of insurance products, industry regulations, market trends, and best practices.
• Analytical mindset, with the ability to analyze complex data, identify insights, and make strategic recommendations.
• Attractive Income, the package consists of base salary + fixed cash allowances (mobile and transport) + quarterly commission + yearend bonus.
• Staff will be provided with leads and they don’t need to do the prospecting by themselves.

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Wealth Protection Specialist

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Qualifications and Skills:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications
• Package consist of base salary
• Leads will be provided

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Clinic Assistant

Job Description:

• Ensure that the clinic is in working order prior to start of clinic shift
• Ensure that opening balance of petty cash is accurate and working order of POS systems
• Top up consumables in Doctor's/treatment room
• Register patients and checking of eligibility with government and corporate benefits
• Updating TPA benefits in CMS to ease post consult and payment process
• Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient
• Assist the clinician in minor procedures/Chaperoning
• Perform minor procedures (e.g. ECG) and taking of patient’s vitals and to update in CMS
• Assist patients in making follow up appointments and scheduling of visits
• Washing of medical devices and equipment’s and performing sterilization (autoclave)
• Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient portal / clinic management system
• Perform administrative duties such as daily fridge temperature recording, sharp box disposal and attendance tracking.
• Replenishment of medications and consumables as required
• Closing of shift, including tallying of daily takings against payment mode
• Perform timely claims (e.g. HSG, CHAS, Medisave, TPA)
• General housekeeping of the clinic
• Attending to inbound enquiries from patients via various channels (WhatsApp, phone, e-mails)
• Follow up on administrative processes in a timely manner (benefits check and referrals)
• Tracking and releasing of patient reports
• Liaise with vendors (e.g. laboratory and radiology) for collection of samples and receiving of reports.
• Ensure all medical devices are in working order daily.
• Other duties assigned by Clinic Manager and Clinic Head Physician.

Requirements:

• Able to work shifts and on weekends, evenings and Public Holidays.
• Cross deployment to neighboring clinics on an as-needed basis
• Minimum GCE “N” levels
• Training will be provided
• Relevant experience in hospitality or healthcare industry is preferred
• Ability to speak multiple languages will be advantageous
• Team player, good interpersonal and communication skills Familiarity with various clinic management systems is a plus
• Technology Savvy and computer-literate

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Job Description:

• Proactively understand and meet mass-market customer financial needs.
• Sell a wide range of products (insurance, unit trusts, deposits) and meet individual targets.
• Provide timely advice and recommend suitable banking/investment solutions.
• Develop and deepen relationships with existing and new clients.
• Ensure diligence, integrity, and meticulous documentation for all sales and advisory processes, adhering to bank policies and regulations.
• Utilize branch networks, tele-consulting, and referrals to find new prospects. 

Requirements:

• Self motivated and driven
• Looking to progress a career in banking and finance
• Minimum Diploma
• Singaporean and PR only

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

Motor Underwriter

• Underwrite Motor insurance policies/covers
• Manage ongoing insurance broker relations and expectations in relation to underwriting, co-ordinating and ensuring the flow of relevant and timely information and communication between internal functions and external parties
• Contribute to managing and developing an agreed portfolio of accounts, negotiate with brokers/customers to achieve favourable terms for the Company
• Underwrite allocated cases in line with the agreed processes with the necessary senior direction and support; underwrite risks in accordance with the Company’s capacity and risk appetite
• Review relevant classes of proposals (case by case) and making balanced and well-reasoned recommendation for acceptance of each case above one's authority
• Provide error-free documentation to brokers/customers
• Manage overall operations of the team
• Develop team member’s technical and client relations skills
• Ensure transactions are processed within the agreed timeframe; supervise and guide the allocated processing team to ensure timely and accurate recording of transactions
• Ensure compliance with all laws, regulations, and guidelines, including internal policies, rules and procedures
• Develop own skills/knowledge in the functional area with the aim of enhancing the quality of work and achievement of KPIs

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Job Description:

• Establish, with regular review, the AML and ABC framework, taking into consideration regulatory requirements, Group standards and operating environment, including the different types of risks such as customer, product and geographical location
• Assist the Head of Governance Transformation and Acting Head of Risk and Compliance in collaborating and presenting complex information, recommendations and risk mitigants in the area of AML and ABC with senior stakeholders in the organisation
• Promoting a healthy and strong AML and ABC awareness and culture within the organization
• Work with Head of Governance Transformation and Acting Head of Risk and Compliance to perform annual review of the enterprise-wide AML & ABC risk assessments
• Perform quarterly quality assurance review on screening and transaction monitoring alerts closed by AML Ops and FCC
• Oversee the preparation of quarterly MI reporting for AML and ABC for risk committee meeting
• Oversee annual high-risk customer review
• Actively identify and manage key AML & ABC controls: screening, enhanced due diligence, transaction monitoring, gifts and hospitality controls
• Support in reporting and presenting findings, as required, to local management, Group office and Board Audit Committee
• Ensure adherence to and provide advice and guidance to senior management, business units on new products, processes and/or initiatives to identify financial crime risks and recommend proposed risk mitigants
• Manage regulatory contact with MAS and enforcement agencies on AML matters.
• Report suspicious activity to the authorities and act as cover to Head of Governance Transformation and Acting Head of Risk and Compliance for any incoming queries regarding suspicious activity
• Oversight and delivery of AML & ABC training to the Board of directors, staff and agency force
• Partner with relevant business functions on all AML matters, including documentation requirements for higher-risk customers

Requirements:

• 5 years of experience in an AML related role, preferably having dealt with AML requirements for high net worth / private banking customers.
• Analytical and attentive to details
• Excellent understanding of AML requirements
• Degree/diploma in any discipline
• AML certifications preferred (e.g. ACAMS, ICA)
  

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Develop comprehensive end-to-end process maps across critical insurance functions such as Agency, Finance, Operations, and Risk, clearly outlining process flows, system interactions, data handoffs, key risk points, and recommended mitigation controls.
• Document core system data flows into the Data Warehouse (DWH) and articulate how downstream outputs (reports, payments, and journal entries) are generated, with a strong focus on agent compensation and incentive processes.
• Partner with business and technology teams to analyze existing processes, identify gaps and inefficiencies, and recommend process improvements aligned with regulatory, operational, and business requirements.
• Ensure process documentation adheres to enterprise standards and supports auditability, risk management, and change impact analysis.
• Operate effectively within an agile delivery model, contributing to iterative solution design and supporting delivery outcomes with a strong execution mindset.

Requirements:

• 5 years of experience (preferable prior consulting background) in the Life & Health insurance domain, with strong hands-on knowledge of Agency, Finance, and Operations processes.
• Proven expertise in process mapping and documentation, including the use of industry standard process mapping tools (e.g., Visio).
• Strong understanding of insurance data flows, particularly how transactional systems integrate with Data Warehouses to support reporting, payments, and accounting.
• Prior experience with insurance platforms such as LifeAsia and enterprise Data Warehouse solutions is highly preferred.
• Excellent analytical and problem-solving skills, with the ability to break down complex processes and communicate them clearly to diverse stakeholders.
• Strong ownership mindset with a track record of delivering high quality outcomes in fast paced, cross functional environments.
  

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• To review and ensure the sales process for 3rd party products are conducted according to internal guidelines and MAS regulations.
• Client onboarding (Client Risk Scoring, and Name Screening) and to document the rationale/investigation findings
• Complete background checks and prepare case file (includingcorroboration against internal thresholds) for review by 2nd line as required
• Corroborate Source of Funds ("SOF") and Source of Wealth ("SOW") for High-Risk Customers ("HRC") for recommendation and approval.
• Coordinate between business units and Compliance department for AML matters
• To support PFA Operations and IT on daily BAU matters, besides the above as requested by the HOD.

Requirements:

• Some knowledge of AML and Financial Crimes.
• Some knowledge in Insurance / Unit trusts.

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Support end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.
• Actively participate in product launch discussions with stakeholders, proposing solutions that meet business objectives.
• Collaborate closely with stakeholders and team leads to ensure agreed delivery timelines are met and risks are proactively managed.
• Document clear and comprehensive business requirements and business rules.
• Serve as Person-in-Charge (PIC) for assigned business requirements, ensuring clarity, completeness, and alignment across stakeholders.
• Provide guidance and mentoring to peers to support capability uplift and delivery excellence within the team.
• Translate business requirements into detailed test scenarios, conditions, and expected results for User Acceptance Testing (UAT).
• Accountable for UAT planning, execution, coordination, and documentation of results.
• Organise, track, and manage defects, and lead checkpoint discussions with Technology teams to ensure timely resolution.
• Act as PIC for UAT activities, coordinating closely with assigned team members and stakeholders.
• Perform post-deployment verification.
• Develop and maintain Standard Operating Procedures (SOPs), user guides, and training materials.
• Conduct training sessions for stakeholders where required.

Requirements:

• Minimum 3 years of experience in Project Management or Business Analyst or UAT Testing in the insurance industry.

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Lead product development process and facilitate cross-functional teams to execute the agreed product plan, while ensuring compliance with the product development policy and SOPs
• Ensure effective communication between the Product management team and our core internal partners in Finance, Technology, Customer Experience, Life Operations, Marketing and Distribution
• Provides regular communication and updates on progress ensure visibility and action on the key risks and issues
• Collaborate with the Product managers and other stakeholders to manage timeline and track implementation progress for the entire product development cycle, from pre-launch to post-launch
• Ensure completion of product launch signoffs, record management of all relevant documents and post-launch review under Product Management
• Identify areas of optimisation and improvements by deconstructing issues and proposing solutions for future improvement

Requirements:

• Minimum 3 years of experience in Life Insurance Product Development / Implementation
• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Deliver prudent and equitable claims decision within expected service turnaround time.   
• Ensure compliance with regulatory requirements, corporate guidelines, policy wording and reinsurance terms.
• Monitor timely operational workflow management, including suspense and pending rates. 
• Identify gaps and opportunities to enhance customer experience using insights from customer and distributor surveys/feedback. 
• Collaborate closely with underwriters, actuarial and other business units to ensure accurate claims processing and adherence to service level agreements.
• Manage claims investigations by coordinating with loss adjusters, legal advisors, medical institutions, claimants, financial consultants to determine claims decision.
• Address claims-related inquiries, service recovery issues, complaints and appeals, assisting in resolving identified problems.  
• Follow up with claimants and medical institutions on outstanding requirements for claims adjudication, providing regular updates through documented processes and effective communication.
• Participate in new product launches by assisting claims SME in reviewing product specifications, policy documents, and UAT test plans, and ensuring post-launch readiness (e.g. claim forms and internal training to claims team)
  

Working Experience

• At least 5 years of experience in assessment of life claims
• Previous experience in new product launch and/ or projects will be an added advantage

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Support end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.
• Actively participate in product launch discussions with stakeholders, proposing solutions that meet business objectives.
• Collaborate closely with stakeholders and team leads to ensure agreed delivery timelines are met and risks are proactively managed.
• Document clear and comprehensive business requirements and business rules.
• Serve as Person-in-Charge (PIC) for assigned business requirements, ensuring clarity, completeness, and alignment across stakeholders.
• Provide guidance and mentoring to peers to support capability uplift and delivery excellence within the team.
• Translate business requirements into detailed test scenarios, conditions, and expected results for User Acceptance Testing (UAT).
• Accountable for UAT planning, execution, coordination, and documentation of results.
• Organise, track, and manage defects, and lead checkpoint discussions with Technology teams to ensure timely resolution.
• Act as PIC for UAT activities, coordinating closely with assigned team members and stakeholders.
• Perform post-deployment verification.
• Develop and maintain Standard Operating Procedures (SOPs), user guides, and training materials.
• Conduct training sessions for stakeholders where required.

Requirements:

• Minimum 1 year of experience in Project Management or Business Analyst or UAT Testing in the insurance industry.

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641

Job Description:

• Assess medical and financial risks of applicants for life and health insurance policies
• Make decisions, within the given authority, that are consistent with underwriting standards and compatible with market trends
• Review cases with complex medical conditions and multiple risk factors
• Process a customer request end to end
• Provide support and services to Financial Consultants on matters relating to underwriting
• Be involved in ad hoc projects

Requirements:

• Minimum 2 years of Life / Health underwriting experience
  

Kindly apply online or send your application to andylee@talentedge.com.sg

EA: 15C7572

ID: R1547641