Total 3 job vacancies by Syed's Trader Pte. Ltd.

Job Title: Food & Beverage (F&B) Executive

Job Summary
The F&B Executive is responsible for overseeing daily food and beverage operations, ensuring excellent customer service, maintaining quality standards, and supporting business growth. This role involves coordinating with kitchen and service teams, managing inventory, and ensuring compliance with hygiene and safety regulations.

Key Responsibilities

• Oversee daily operations of the restaurant, café, or F&B outlet
• Ensure high standards of food quality, presentation, and customer service
• Supervise and support service staff (waiters, baristas, kitchen crew)
• Handle customer feedback, complaints, and service recovery
• Monitor stock levels and coordinate ordering of supplies
• Maintain inventory control and minimize wastage
• Ensure compliance with food safety and hygiene standards (e.g., SFA regulations)
• Assist in menu planning, promotions, and seasonal offerings
• Track sales performance and prepare basic reports
• Coordinate staff scheduling and manpower planning
• Train new staff and ensure service standards are met

Requirements

• Diploma or Degree in Hospitality, F&B Management, or related field
• 1-3 years of experience in F&B or hospitality industry
• Strong leadership and communication skills
• Good customer service and problem-solving abilities
• Ability to work in a fast-paced environment and handle pressure
• Basic knowledge of inventory systems and POS systems
• Willingness to work shifts, weekends, and public holidays

Job Summary

We are seeking a dynamic and creative Marketing Manager to lead and execute marketing strategies for our food & beverage brand. The role involves driving brand awareness, increasing customer engagement, and boosting sales through both online and offline channels.

Key Responsibilities

• Develop and implement comprehensive marketing strategies to promote the restaurant/brand
• Plan and execute marketing campaigns, promotions, and events (seasonal menus, festive campaigns, collaborations)
• Manage social media platforms (Instagram, Facebook, TikTok) and create engaging content
• Oversee digital marketing efforts including ads, SEO, and email campaigns
• Analyze market trends, customer preferences, and competitors in the F&B industry
• Work closely with operations team to align marketing with menu launches and in-store promotions
• Manage branding, visual identity, and ensure consistency across all channels
• Collaborate with influencers, partners, and media for brand exposure
• Monitor and report on campaign performance and ROI
• Manage marketing budget effectively

Requirements

• Diploma or Degree in Marketing, Business, or related field
• Minimum 1-3 years of experience in marketing, preferably in F&B or hospitality
• Strong understanding of digital marketing and social media trends
• Creative mindset with strong communication and storytelling skills
• Experience in campaign planning and execution
• Ability to work in a fast-paced environment
• Knowledge of design tools (e.g., Canva, Adobe) is a plus

Preferred Skills

• Experience with restaurant marketing or multi-outlet brands
• Familiarity with food delivery platforms (GrabFood, Foodpanda) marketing tools
• Basic photography or content creation skills
• Data-driven and analytical thinking

Waiter – Job Description

Position Summary

A Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and escort them to their tables
• Present menus and provide recommendations when needed
• Take accurate food and beverage orders
• Serve food and drinks promptly and professionally
• Check on customers to ensure satisfaction during their meal
• Clear and reset tables efficiently
• Handle customer inquiries and complaints politely
• Process bills and payments accurately
• Maintain cleanliness and hygiene standards in the dining area

Requirements

• Prior experience in food & beverage or customer service is an advantage
• Good communication and interpersonal skills
• Friendly, positive, and service-oriented attitude
• Ability to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays

Skills

• Customer service excellence
• Multitasking and time management
• Attention to detail
• Teamwork