Total 94 job vacancies by Standard Chartered Bank

Job Summary

Join Standard Chartered's Corporate & Investment Bank (CIB) as a Channels Product Manager for Digital Assets in Singapore and play a pivotal role in shaping the future of digital banking experiences for corporates, financial institutions, and small medium enterprises.

Operating within the Digital Channel Solutions team under Transaction Banking, this role will lead the design and evolution of the digital channel client journey for Digital Assets, spanning tokenized deposits, stablecoins, and digital assets custody. This includes turning complex propositions into practical, client-centric solutions that are simple to understand, secure to use, and scalable across client segments.

This role will also be a go-to authority for client and internal education, thought leadership, and Digital Assets related product knowledge for channels, bringing innovation and a strong understanding of the evolving digital assets landscape.

Key Responsibilities

• Lead the channel strategy, design, delivery of Digital Assets propositions and end-to-end digital channel journeys across tokenized deposits, stablecoins, and digital assets custody, ensuring strategic fit and clear client value for our target corporate and institutional clients. This includes defining journey vision, prioritising features, driving delivery timelines and ongoing optimisation and commercialisation of client journeys.

• Identify opportunities through client conversations, business demand, market developments, and your understanding of the digital assets ecosystem to determine the most impactful journeys, products, and features to build. You will apply customer-centric discovery and design methods to shape intuitive B2B digital experiences and secure stakeholder buy-in across client segments

• Work with respective stakeholders to determine the relevant digital channel stack, data model, platform capabilities, and system architecture required to deliver secure, scalable, and intuitive Digital Assets experiences, while determining when best to build, buy, or partner for new technologies and third-party integrations

• Influence, inspire, and collaborate closely with cross-functional teams including design, technology, compliance, operations, legal, and business stakeholders to translate complex Digital Assets propositions into clear, effective, and commercially viable digital client journeys

• Drive go-to-market strategies by partnering with sales, coverage, other product partners, implementation, and client service teams, orchestrating seamless product positioning, client onboarding, and education initiatives to maximise digital adoption.

Risk Management

• You are resourceful and results oriented. You find a way to get things done without sacrificing quality and integrity.

• You will ensure all governance requirements are understood and met during the product development lifecycle, including but not limited to on-boarding 3rd parties, co-ordinating Consolidated Risk Assessments, managing prioritization for tech teams and ensuring adequate testing is completed.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Transaction banking Cash, Trade and Securities Services, Financial Markets, Digital Assets Centre of Excellence

• Legal and compliance

• External Clients

• Technology

• Vendor and Third Party Partners

Our Ideal Candidate

• 10 + Years of working experience in either Banking, Fintech, payments with a strong preference for experience in the digital assets space.

• Strong understanding of Digital Assets trends, including tokenized deposits, stablecoins, and digital assets custody, with the ability to translate market developments, client needs, and domain knowledge into compelling digital product and channel opportunities

• Strong product management experience in blockchain, web3, digital assets, or adjacent emerging technology domains, with demonstrated ability to design and scale intuitive B2B client journeys and digital experiences

• Experience working in financial services, corporate banking, transaction banking, and/or enterprise fintech in a product development role, ideally focused on digital channels, client platforms, or emerging technologies serving corporate, FI, and SME clients

• Strong business writing, communication, and stakeholder management skills, with the ability to articulate complex Digital Assets concepts clearly to clients, senior stakeholders and partners

Role Specific Technical Competencies

• Digital asset product and ecosystem knowledge

• Blockchain and Digital Asset Infrastructure Knowledge

• Digital Channel Architecture and Platform Design

• Product life cycle management

• Technology Delivery and Product Development Tooling

• Understanding of APIs and systems integration

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organize and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Key Responsibilities

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

• 3+ years of experience in client acquisition, relationship management and retail banking.

• Excellent communication, interpersonal and relationship building skills.

• Self-starters and team players who enjoy working in an international environment.

• Experience in client networking

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in managing Vietnam markets

• Good understanding and command of Vietnamese as the incumbent will be supporting Vietnam markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Group Internal Audit (GIA) is seeking a high-calibre Senior Audit Manager to join our Third Parties and Operational Risk team. This is a key leadership role within a global audit function, offering exposure to both Group-level and Country-level audits across a complex and evolving risk landscape.

The role is ideal for candidates with strong expertise in Third Party Risk Management (TPRM), Source-to-Pay processes, or a solid understanding of Second Line Operational Risk frameworks, including regulatory expectations such as BCBS 515 – Sound Principles for Operational Risk Management.

Key Responsibilities

• Lead and deliver end-to-end audits across Third Party Risk and Operational Risk domains at both Group and Country levels

• Assess the design and effectiveness of governance, risk management, and control frameworks

• Provide independent challenge to business and risk functions, identifying key risks and control gaps

• Engage proactively with senior stakeholders across the organisation, influencing outcomes and driving improvements

• Contribute to risk insights and thematic analysis, supporting GIA’s role as a trusted advisor to the Group

• Mentor and guide junior team members, fostering a high-performance audit culture

Third Party Risk Management (TPRM)

The Bank relies on a diverse ecosystem of third-party providers to deliver critical services. These relationships vary in complexity and risk, and must be managed effectively across the full lifecycle:

• Sourcing and vendor selection

• Onboarding and risk assessment

• Ongoing vendor management and monitoring

• Contractual oversight and exit management

You will assess whether these processes are aligned to risk appetite and regulatory expectations, including outsourcing and third-party risk regulations across jurisdictions.

Operational Risk Management

Operational Risk is inherent in all aspects of the Bank’s activities. You will evaluate the effectiveness of the Second Line of Defence (2LoD) in providing oversight and challenge to the business:

• Risk Framework Owners (for Principal Risk Types)

• Subject Matter Experts (for Operational Risk sub-types)

• Operational Risk Officers with cross-risk oversight

The role includes assessing whether 2LoD activities provide robust independent review, governance, and challenge to the First Line of Defence (1LoD), in line with regulatory expectations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the [audit team] to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

The role requires strong collaboration across both business and audit teams. Key stakeholders include:

• Business Stakeholders

Designated stakeholders aligned to individual audit assignments and the assigned portfolio. This includes Business and Function representatives across First Line and Second Line of Defence, with whom the role will engage to understand risks, perform audit assessments, and provide independent challenge.

• GIA Stakeholders

Internal audit stakeholders across Group Internal Audit, including:

• Team Leaders and Team Managers

• Audit team members

• Heads of Audit

The role will work closely with these stakeholders to deliver high-quality audits, share insights, and contribute to a consistent and effective audit approach across the function.

Our Ideal Candidate

• Proven 12 + years’ experience in Internal Audit, Risk Management, or related disciplines within financial services

• Strong expertise in one or more of the following:

• Third Party Risk Management (TPRM)

• Source-to-Pay / procurement processes

• Operational Risk Management Frameworks (ideally aligned to BCBS 515 principles)

• Ability to engage and influence senior stakeholders with credibility and professionalism

• Strong analytical skills with the ability to translate complexity into clear risk insights

• Experience working across multiple geographies or regulatory environments is advantageous

• Leadership capabilities with a commitment to team development and collaboration

• Professional Qualifications: Relevant professional certifications such as CPA, CIA, or equivalent are preferred.

Role Specific Technical Competencies

• Audit Execution & Methodology (planning, fieldwork, reporting)

• Risk & Control Assessment (including 3LoD framework)

• Third Party Risk Management (TPRM) / Outsourcing Risk

• Operational Risk Frameworks (incl. BCBS 515 principles)

• Stakeholder Management & Influencing

• Data Analytics & Interpretation (for audit insights)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

This role is responsible for supporting the delivery of integrated marketing strategies and campaigns within Corporate & Investment Bank. The individual will develop marketing strategies to support the Strategic Advisory Group and make recommendations based on an understanding of the business and market dynamics, as well a client needs and insights. The individual will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

RESPONSIBILITIES

Strategy

• Support the delivery of integrated marketing strategies and campaign to support the Client Coverage Group working in partnership with countries, clusters and product marketing.

• Work closely with business leads to ensure marketing plans are supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Identify through data and analytics changes to campaign strategies based on campaign insights and measurement of campaign effectiveness.

• Responsible for tracking marketing budget/spend related to coverage sector marketing activities, establishing metrics to evaluate ROI against CIB Business and Marketing scorecards.

Business

• Work with the Client Coverage Head / leads globally to deliver integrated marketing campaigns focused on the key priorities of each vertical aligned to CIB Strategy and plans.

• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Develop marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Share regular updates with senior business stakeholders on marketing campaigns and performance

• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure integrated marketing strategy complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 6+ years experience in integrated marketing ideally in the financial services space

• Strong organisational and project management skills

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Partnership management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Lead the Affluent Portfolio Growth mandate to drive AUM and revenue uplift at scale across the low touch Priority client base and clients who are yet to be upgraded to Priority, leveraging AI driven engagement, MarTech capabilities (CDP, PEGA RTIM), guided journeys and conversational experiences, without primary reliance on Relationship Managers.

• This role owns the end to end strategy, execution and scaling of always on, personalised, portfolio led digital engagement that deepens wealth relationships across this group of clients.

• We are seeking a digital led growth lead to manage and grow Affluent Client Portfolio mandate to drive AUM and revenue uplift across a low touch Priority base and clients who are yet to be upgraded to Priority through AI driven engagement, MarTech capabilities (CDP, PEGA RTIM), guided journeys and conversational experiences, complemented by targeted human interventions where most impactful.

Key Responsibilities

• Own portfolio level growth outcomes across Non RM managed and Long Tail Priority clients (AUM uplift, revenue per client, qualified engagement, wealth transactions).

• Design and scale AI driven, always on client engagement using signals, behaviours and portfolio insights.

• Translate CIO views, market signals and product strategy into simple, actionable digital journeys and nudges.

• Lead RTIM / CDP powered use cases including portfolio diversification, idle liquidity activation, large money moments and goal based journeys.

• Partner closely with MarTech, Data, Wealth, CIO, Channels and Compliance to industrialise scalable journeys.

• Establish a test and learn growth engine, moving winning pilots rapidly into BAU.

• Shape the future of conversational AI as a portfolio engagement and sales surface for Priority clients.

• Build playbooks, operating models and measurement frameworks for sustainable growth.

Our Ideal Candidate

• 8+ years of experience driving growth or revenue outcomes in digital, data led environments (banking, wealth, fintech, or adjacent).

• Deep understanding of client lifecycle behaviour, especially affluent / wealth clients.

• Practical fluency with MarTech & decisioning platforms (e.g. CDP, RTIM, personalisation, triggers, experimentation).

• Proven ability to translate data, insights and strategy into execution at scale.

• Experience working across complex, regulated environments.

• Exposure to wealth management, investments or portfolio driven products will be preferred.

• Hands on experience with AI driven personalisation or conversational interfaces would be beneficial.

• Track record of building 0→1→scale growth initiatives is a plus.

Role Specific Technical Competencies

• Digital Growth & Revenue

• Customer Data Platforms (CDP) & Decisioning (e.g. RTIM / Personalisation Engines)

• AI Enabled Customer Engagement (incl. Conversational AI & Personalisation)

• Wealth / Investment Product & Portfolio Knowledge

• Experimentation, Analytics & Performance Measurement

• Digital Journey Design & Orchestration

Success Metrics

• Sustained AUM and revenue uplift from digitally engaged client base attached to this segment.

• Increased wealth product penetration and portfolio depth without RM dependency.

• Scaled adoption of AI led journeys embedded into BAU.

• Clear reduction in client inertia through targeted, personalised engagement.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

The Small Business Clients segment in SME Banking within Standard Chartered Bank aims to provide companies with turnover of up to US$25 mil in Singapore a suite of product that meets their financing requirements.

As a Business Development Manager, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) relationships and cross-sell the entire suite of SME Banking products to meet and exceed quarterly sales targets as stipulated in the “Quarterly Scorecard” as well as ensure that the NTBs acquired by yourself consistently comment on how amazing your service is.

RESPONSIBILITIES

Performance Measures

To achieve quarterly New Sales Revenue (NSR) targets through New-to-Bank client acquisitions, and active cross-selling of SME Banking products and Wealth Solutions

Risk Measures

• To ensure complete compliance and quality of work that meets internal and regulatory requirements.

• Bank’s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors.

• Ensure Bank’s is never at risk from your action, or inaction.

• Compliance with all the Bank’s policies without any delays.

• To engage in active cross-selling of SME Banking suite of products to ensure that each NTB holds at least 2 Products Per Client (PPC).

• Drive cross product sales of all the Bank’s products and services for SME Banking and active referrals to Affluent (Individual) level.

• On a reasonable basis, to revert to all customer queries within 2 business days.

Work Ethic

• Punctual at work and when visiting customers;

• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

• Responsive, contactable and accountable to clients and internal stake holders.

• Team player ready to grow business, and ready cover team members’ duties as necessary.

• Appropriate dressing that must meet Bank’s standards.

• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

• This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 3+ years of SME/Business Banking experience, focused on acquiring New-to-Bank small business clients in Singapore.

• They consistently achieve quarterly sales and NSR targets through proactive prospecting and strong cross-selling of SME banking products and wealth solutions.

• Strong client relationship skills, service excellence, and responsiveness, ensuring quick turnaround to client queries.

• Uphold high standards of ethics, risk awareness, and full compliance with internal policies and regulatory requirements.

• Strong team player, they collaborate closely with stakeholders while maintaining accountability for individual performance.

Role Specific Technical Competencies

• Familiar with customer due diligence processes including FATCA adherence.

• Familiar with basic working capital financing cycle and products for operating entities.

• Familiar with basic mortgage financing principles including TDSR framework and applications.

• Keen understanding of adherence to credit underwriting requirements.

• Knowledge of competitive environment in order to position Bank’s products appropriately.

• Keen negotiation and closing skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

• Structuring issue-based work plans, developing hypotheses, driving parts of strategy storyline.

• Taking ownership of work-streams or projects, designing and conducting analyses of internal and external data, doing secondary research, synthesising conclusions, making presentations.

• Engaging and discussing key business issues with business / functional stakeholders.

• Contributing to team initiatives.

Your level of responsibility will be determined by demonstrated skills and limited only by your ability and potential. You may have the opportunity to play an expanded leadership role on the team, growing into a more senior role after 2-3 years.

The Group Strategy team works on the most strategic topics for the Global Management Team and the Board, liaising closely with the business, functional and geographic leads. It is a 20+ member team spread across Singapore, Hong Kong and London comprising of Managing Directors, Senior Directors, Directors, Associate Directors and Associates with clearly defined roles and responsibilities. It is a truly fungible group, bringing together people from diverse backgrounds and experiences who can flex across topics, markets, and problem types. We work collaboratively, supporting one another, partnering closely with internal teams and senior stakeholders, while maintaining the independence needed to challenge thinking and shape clear, impactful decisions. It’s a place for curious, adaptable thinkers who want breadth, influence, and real ownership.

Key Responsibilities

Strategy

• As an Associate Director within the team you will have the opportunity to help shape the strategic agenda of the Group, working closely with the most senior stakeholders in the bank. Our work is broad ranging; we help the Board and top management to understand key industry trends and their implications, and also work directly with the leadership teams in business segments, geographies and functions to define their strategic priorities and implementation plans.

Business

• The work is project based, and as an Associate Director you will work closely with the Directors / Managing Directors within the team owning key analyses / modules of a project.

Processes

• Contribute to strategy projects as part of a team with the guidance of a project manager and other senior team members

People and Talent

• Contribute to team and people initiatives

Risk Management

• Adhere to all relevant Group risk policies and guidelines

Governance

• Adhere to all relevant Group governance requirements and guidelines

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group MT, Group MT-1 to Group MT-3, across all businesses, functions and regions

Our Ideal Candidate

• 6+ years of experience in financial services with deep expertise in banking consulting

• Bachelor's degree in Business, Finance, Economics, or a related field; MBA or advanced degree preferred.

• Banking consulting experience with a top tier firm and/or with strategy functions of leading banks as Project Manager or Engagement Manager

• Emerging markets knowledge or experience preferred (especially in Asia, Africa or Middle East)

• Comfortable working in a relatively unstructured, project-based and multi-cultural environment

• Engage senior stakeholders across the bank on projects

Role Specific Technical Competencies

• Business Analytics

• Business Markets

• Effective Communications

• Planning: Tactical, Strategic

• Influence Through Expertise

• Financial Analysis

• Relationship Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Our Ideal Candidate

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Experience in Managing Indonesia Markets

• 3 years of experience in Retail Banking

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

Role Specific Technical Competencies

• Experience in Managing Indonesia Market

• Good understanding and command of Indonesia Dialects as the incumbent will be supporting Indonesia market

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

This role could be based in Hong Kong and Singapore. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

The Hive Lead is accountable for shaping and driving the strategic direction of a Hive, ensuring multiple squads and journeys deliver cohesive outcomes that align with both Group and Domain priorities. They hold delegated authority to align backlogs, resolve cross-squad dependencies, and steer delivery governance to maximize value at scale. Their core ethos is to connect strategy to execution – making informed decisions that balance business priorities, customer value, and long-term capability uplift, while fostering collaboration and continuous improvement across the Hive.

The primary purpose of this position is to shape, build, Scale a digital first Wealth Lending proposition across Private Banking and Retail Banking.

• The role drives the transformation of wealth lending products and journeys to enable real time credit decisions, optimal collateral utilisation, responsible leverage adoption, and scalable operations, while ensuring strong credit, risk and regulatory controls.

• The Hive Lead owns the end to end product vision, delivery and outcomes for Wealth Lending digital capabilities across client facing and internal channels, working in close partnership with Credit, Risk, Technology, Operations and Front Office.

The Bank is aiming to build & grow wealth product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.

As Hive Lead, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation. In particular,

• have a good understanding of wealth management products, it's processes and relevance to clients.

• Define and own the strategic digital product vision and roadmap for the wealth management product suite.

• Align product strategy with business goals, market trends, and client needs.

• Develop a competitive product strategy across relevant asset classes

• Monitor market dynamics and regulatory changes, ensuring products remain competitive and compliant.

As Hive Lead, you will lead a team of Product Owners and collaborate closely with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.

As the subject matter expert, this role is to determine business requirements, review technology project plans from the business perspective, and ensure new technology capabilities are embedded in business processes to deliver benefits. Ensure smooth execution on the ground, and communicate the changes delivered to relevant stakeholders including front office.

RESPONSIBILITIES

• Accountable for translating Group and Domain strategy into Hive outcomes by aligning product roadmaps and squad delivery to customer journey, regulatory standards and business priorities – ensuring measurable value and continuous improvement across the Hive.

• Ensure the Hive’s purpose, mission, and value contribution to Group strategy are clearly understood by Product Owners, squads, and stakeholders.

• Mentor and coach Senior Product Owners, and Product Owners, uplifting product ownership capability within the Hive.

• Drive alignment to the One Delivery model, enabling consistent customer experiences, optimized capacity, and delivery efficiency across all squads and Hive.

• Embed Hive strategy into product roadmaps and squad backlogs that map to the end-to-end customer journey and regulatory requirements, driving cohesive, compliant and value-driven delivery across the Hive.

• Shape and prioritize Hive’s backlog and drive outcomes, ensuring squad roadmaps contribute to domain strategic outcomes and organizational scorecard priorities.

• Provide transparency on Hive’s delivery, measuring and communicating outcomes against OKRs, scorecards, and benefit realization metrics.

• Align investment and strategic direction across functions, ensuring collaboration across different Domains, and different Hives.

• Oversee delivery progress across squads, resolving cross-squad dependencies and risks to enable cohesive end-to-end outcomes.

• Anticipate and address systemic organization impediments that constrain productivity, quality, or timely delivery across the Hive.

• Act as the primary point of contact for senior business leaders, technology partners, and external stakeholders on Hive’s priorities and outcomes.

• Foster culture of continuous improvement, innovation, and agile mindset across squads and stakeholders.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Product Leadership, Engagement & Strategy

• Champion the voice of the customer

• Maintains a clear, compelling “north star” for the Hive, and ensure it evolves in response to market shifts, customer insight, and internal feedback.

• Take ownership of the Hive purpose by ensuring each member fully understands and embraces the Hive’s vision & mission

• Instil a high-performance culture and true “self-organizing” team by empowering the Squad, celebrate achievements, learning from review/feedback and conducting retrospective for continuous improvement.

• Drive an outcome-over-output mindset squads by encouraging squads to focus on customer value and measurable results.

• Empower Product Owner to make decision for their squad within guardrails defined by compliance, architecture, regulatory, and standards.

• Create a psychological safety, trust, an environment where innovation and candour are valued.

• Invest in the growth of Product Owners through coaching, peer learning, and capability building so that Hive’s maturity and consistency improve over time.

• Actively build relationships with key stakeholders i.e. Domain Lead, Engineering Leads, Domain Tech Lead, Solutions Architect, UI/UX designers, Business stakeholders to influence outcomes

• Translate Group’s and Domain’s strategy into actionable backlogs that coordinate squad effort and Hive’s trade-off.

• Ensure that strategic investments include non-functional priorities (security, performance, resilience) , regulatory compliance, and technical health.

• Accountable for ensuring compliance and risk adherence of products and service, engage with stakeholders to ensure necessary controls are adhered to and approvals are obtained.

Product Discovery and Experimentation

• Champion and integrate a culture of evidence driven decision making

• Foster culture of safe-to-fail experimentation, where squads are encouraged to test, learn, and adapt without penalty.

• Encourage technical discovery studies to maximize existing investments & where necessary, develop complementary, scalable and cost efficient technical solutions.

• Encourage cross-domain learning to enrich product discovery phase.

• Establish continuous discovery and experimentation as a core Hive practice, embedding it into ways of working across squads.

• Ensure discovery insights and outcomes are translated into strategic roadmaps and shape long-term Hive direction.

• Allocate capacity and resources for testing critical assumptions before committing large-scale delivery investments.

Product Analytics and Benefit Realization

• Define and monitor Hive-level benefit metrics and OKRs, ensuring delivery outcomes translate into measurable business and customer value.

• Establish governance for benefit realization tracking, embedding consistent methods for measuring impact across squads and initiatives.

• Ensure investments decisions are informed by data, requiring squads to demonstrate expected benefit upfront and validate them post-delivery

• Promote transparency of value delivery, providing senior stakeholders with clear reporting on realised benefits versus planned outcomes.

• Continuously adapt Hive strategy based on insights, using product analytics and benefit data to refine priorities, redirect investments, and maximize long-term impact.

Technical Capabilities and Excellence

• Champion technical excellence by defining and governing Hive-wide engineering and architectural standards, ensuring modularity, scalability, interoperability, and alignment with Group Technology strategy.

• Sponsor and protect capacity for technical debt remediation and refactoring, ensuring sustainable delivery alongside feature build.

• Establish Hive-level mechanism to monitor technical health, using metrics such as system performance, incident occurrences, resilience, and maintainability.

• Encourage innovation under guardrails, allowing squads to pilot emerging tools and technologies while ensuring compliance and scalability.

Key Stakeholders

• Domain Leads

• Domain Tech Leads

• Engineering Leads

• Technology Chapter Area Leads

• Production Engineering Chapter Area Leads

• Solution Architects

• PO Chapter members & Leads

• UI/UX Designers

• Business Stakeholders

Domain Knowledge

• Product Strategy & Vision

• Define and own the Wealth Lending digital product vision and roadmap, aligned to WRB growth priorities, credit risk appetite and client suitability standards.

• Expand and modernise Wealth Lending products (e.g. overdrafts, SBL, portfolio backed lending, structured leverage) with clear guardrails, eligibility and suitability controls.

• Drive responsible leverage adoption, ensuring lending solutions enhance client outcomes and portfolio health rather than amplify risk.

• Digital Lending Enablement

• Enable instant, point of sale lending decisions for investment leverage and portfolio backed credit across digital and RM assisted channels.

• Deliver real time collateral monitoring, valuation and utilisation, including risk based margining and early warning indicators.

• Provide intuitive tools for clients and RMs to simulate leverage impact, borrowing capacity and portfolio outcomes.

• Credit, Risk & Controls

• Embed risk based credit decisioning, suitability checks and policy rules into digital journeys.

• Partner with Credit and Risk to ensure lending capabilities comply with regulatory, policy and governance requirements across jurisdictions.

• Implement smart risk triggers, alerts and controls to proactively manage shortfalls, breaches and portfolio stress.

• Operational Excellence & Automation

• Reduce manual credit and lending operations through digital documentation, automated workflows and straight through processing.

• Improve scalability, accuracy and turnaround times across onboarding, collateral management, loan servicing and monitoring.

• Drive simplification and standardisation of processes to reduce operational risk and cost.

• Key Outcomes & Success Measures

• Increased digital adoption of Wealth Lending products across PB and RB channels.

• Reduced credit decision turnaround time and manual processing effort.

• Improved collateral utilisation efficiency and proactive risk management.

• Strong alignment between growth, client suitability and credit portfolio health.

• Scalable, compliant and resilient Wealth Lending platform.

Our Ideal Candidate

• Experience in global diverse organisation in building overall capability and technical expertise for 8+ years

• Have a good understanding and/or relevant experience in Wealth Lending, Credit, Margin Financing or Secured Lending.

• Strong understanding of collateralised lending, margining, portfolio backed credit and risk management.

• Proven experience delivering digital, real time decisioning platforms at scale.

• Ability to operate effectively in a highly regulated, multi market environment.

• Strong stakeholder management skills with senior business, credit and technology leaders.

• Experience in industry bench marking for technical skills

• Experience in identifying skill gaps and mitigate risks to deliverables

• Bachelor's degree in Business, Finance or a related field (or equivalent experience)

• Previous experience as a Product Owner or similar role in banking product delivery using agile framework

• Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value

• Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and customers

• Analytical mindset with the ability to prioritise competing demands, make data-driven decisions, and adapt to changing requirements and priorities

• Leadership qualities with the ability to influence and motivate team members, foster a culture of innovation and collaboration, and drive results in a fast-paced environment

• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development

• Familiarity with SDLC processes and methodologies is a plus

• Strong problem-solving skills and a proactive approach to addressing challenges and overcoming obstacles in product development and delivery

• Relevant certifications to demonstrate expertise and commitment to the field e.g., PSPO I, PSPO II, CSPO

Role Specific Technical Competencies

• Tech Debt

• Software Product Delivery

• Enterprise Change Delivery

• Strong risk evaluation experience in Capital Markets / Wealth Management products

• An ideal candidate should have 5 years of experience in technology & business

• Extensive knowledge in financial market products

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This is a 12 Months Direct Contract role.

As a Data Engineer your responsibilities include designing, building, and maintaining scalable data infrastructure and pipelines that enable data-driven decision making across the organization. You will work closely with data scientists, analysts, business stakeholders, and development teams to ensure reliable, efficient, and secure data flow from various sources to analytics and reporting platforms.

Ultimately, you will be hands on working directly with cross-functional teams to architect and implement robust data solutions that support business intelligence, machine learning models, and operational reporting needs.

Key Responsibilities

• Data Pipeline Development and Maintenance - Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from multiple sources into data warehouses and data lakes.

• Data Architecture and Infrastructure - Design and implement data architecture solutions including data warehouses, data lakes, and streaming platforms using modern cloud technologies and best practices.

• Data Quality and Governance - Implement data quality checks, validation frameworks, and monitoring systems to ensure data accuracy, completeness, and reliability across all data pipelines.

• Performance Optimization - Optimize data pipelines and queries for performance, scalability, and cost-efficiency, ensuring data is available when needed with minimal latency.

• Data Integration - Integrate data from diverse sources including databases, APIs, third-party services, and real-time streaming platforms to create unified data repositories.

• Automation and Orchestration - Develop automated workflows using orchestration tools to schedule, monitor, and manage data pipeline execution and dependencies.

• Collaboration with Data Teams - Work closely with data scientists, analysts, and business intelligence teams to understand data requirements and deliver data solutions that enable insights and analytics.

• Data Security and Compliance - Implement security best practices, access controls, and ensure compliance with data privacy regulations (GDPR, CCPA, etc.) across all data systems.

• Documentation and Knowledge Sharing - Create and maintain comprehensive documentation for data pipelines, architectures, and processes to enable team collaboration and knowledge transfer.

• Monitoring and Troubleshooting - Monitor data pipeline health, investigate data discrepancies, and troubleshoot issues to maintain high availability and reliability of data systems.

• Innovation and Technology Evaluation - Stay current with emerging data technologies, tools, and best practices, evaluating and recommending new solutions to improve data infrastructure.

• Supports Hive Tech Lead, Product Area Lead and Engineering in strategy of data infrastructure and roadmap execution.

• Deliver data solutions that make a significant contribution to the organization's strategic goals and enable data-driven decision making.

• Partner with Cloud Service Providers (AWS, Azure, GCP) and data technology vendors to determine the right solutions to business needs.

• Contribute to data platform strategy and modernization initiatives across the organization.

• Promote engineering craftsmanship and focus on delivering business value through reliable and efficient data solutions.

• Responsible for technical delivery and technical excellence of data pipelines and infrastructure across squads.

• Works across multiple squads or hives for delivery of complex data integration projects, Features, Epics & Releases.

• Point of escalation for data pipeline issues and delivery challenges across all impacted hives and squads.

• Work with Change Delivery Manager (Release Manager) to develop delivery and release plans for data projects with technical dependencies, aligning all partners with support from the team and architect.

• Exhibit passion for data quality and reliability with a user-first mindset for data consumers.

• Drive the domain towards future state of banking and technology through modern data practices.

• Ensure the technical consistency of data solutions with the business architecture, technology architecture and enterprise technology standards.

• Study existing data engineering processes and contribute to improvements to drive up efficiencies in data delivery and operations.

• Analyse, remove, or mitigate data dependencies across teams to enable speed and quality of delivery.

• Responsible for the preparation of production data outputs and their planning in alignment to ESDLC standards.

• Implement DataOps practices to streamline data pipeline development, testing, and deployment.

• Work on upskilling technical expertise of Engineers to enable them to become more efficient in data engineering practices and tools.

• Mentoring and training the squad on data engineering best practices, technologies, and methodologies.

• Share knowledge on data modelling, pipeline design patterns, and performance optimization techniques.

• Mitigate delivery risks and issues, and ensure quality, affordability, and scope of delivery.

• Support the remediation of tech compliance (ESDLC) requirements through the delivery lifecycle (design reviews, security reviews, code reviews, SAT, OAT, etc.) with support from HTL (Hive Tech Lead) / PO / CPO Chief Product Owner)

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Credit Origination Technology

• FFG Technology Programme Manager

• CIB DC & CP Cross Hive Tech Leads (where applicable)

• Hive Tech Leads & Product Area Leads, Product Enablement

• Hive Product Owner, Product Enablement

• HIVE Architects

Our Ideal Candidate

• 10+ year Engineering experience in building data-driven applications and 2+ years as promote engineer.

• Proficiency in programming languages such as Python and experience with relevant libraries and frameworks.

• Strong understanding of NLP concepts and techniques.

• Experience working with large language models and other AI systems.

• Excellent written and verbal communication skills, with a passion for language and storytelling.

• Ability to think creatively and solve problems, adapting to new challenges and changing priorities.

• Strong analytical skills and attention to detail to evaluate and optimize prompts.

• Ability to collaborate effectively with a cross-functional team.

• Familiarity with programming languages and scripting skills are a plus.

• Languages - Business Communication

• Bachelor’s degree in computer science, linguistics, writing, or a related field

Role Specific Technical Competencies

• Full Stack/Back-End Java Engineering

• Prompt Engineering

• Data Engineering – Java / SQL

• Data Engineering – Python / SQL

• Data Science

• Communication

• DevOps

• Problem Solving

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This role is responsible for supporting the delivery of integrated product marketing – transaction banking, global banking and global markets initiatives and campaigns within Corporate & Investment Bank. The individual will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. We are looking for a proactive, results-oriented individual with strong organisational and project management skills and a keen interest in B2B marketing.

Key Responsibilities

Strategy

• Support the delivery of integrated product marketing strategies and campaign to support the CIB Product Marketing working in partnership with countries, clusters and client coverage marketing.

• Working closely with CIB Marketing and business stakeholders to ensure marketing plans are supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Identifies through data and analytics campaign strategies and changes based on campaign insights and measurement of campaign effectiveness.

Business

• Work with the CIB Product Marketing and Product managers to deliver integrated marketing campaigns focused on the key priorities of each vertical aligned to CIB Strategy and plans.

• Build relationships and networks across the business and liaise with business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Support the development of marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Assist in producing and sharing regular updates with CIB Marketing and business stakeholders about marketing campaigns and performance

• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

• Work with relevant business and Product Marketing teams to guide, assist and deliver select, targeted events.

• Work with stakeholders and CIB Product Marketing to copy-write, edit and produce marketing materials such as social media posts, event invites, speaker briefs, executive briefs to deliver impactful, consistent and brand-elevating materials

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Handle sponsorship, speaker and vendor onboarding and management in accordance with Bank policies and standards.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure integrated marketing strategy complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB Client Coverage marketing

• Global CIB Product Heads

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

Our Ideal Candidate:

• Core marketing skills & experience:

• 3+ years of B2B marketing experience

• Financial services experience a plus

• Campaign and content executions (eDMs, simple briefs, coordination of creative assets)

• Digital and social marketing basics, including familiarity with performance metrics

• Event support, including vendor and speaker onboarding, coordination with internal teams and external vendors

• Strong written skills, with the ability to adapt internal product information into messages that resonate externally and with clients

• Personal & soft skills:

• Strong communication skills: clear, confident and thoughtful in both written and verbal communication, able to explain ideas simply, ask good questions and adapt their style for different stakeholders. Comfortable summarising inputs, drafting first versions and incorporating feedback constructively.

• Collaborative mindset and stakeholder confidence works well across teams and levels, building positive working relationships with product partners, senior marketers and external agencies. Knows when to take ownership, when to seek guidance and how to keep others informed.

• Curiosity and learning agility: genuinely interested in understanding products, clients and markets. Proactively seeks context, learns from data, feedback and observation, and applies new knowledge quickly to improve outputs.

• Organisation, discipline and attention to detail: structured and dependable, with the ability to manage multiple tasks, track actions and meet deadlines. Takes pride in accuracy, quality control and follow through — particularly important in regulated or brand sensitive environments.

• Proactivity and ownership mentality brings a “see it through” attitude — spotting gaps, suggesting improvements and progressing tasks without needing constant direction, while still staying aligned to priorities.

• Resilience and adaptability remain composed and positive in a fast paced environment, responding well to changing priorities, feedback and tight timelines. Able to balance momentum with care and accuracy.

• Professional integrity and judgement demonstrate sound judgement, discretion and accountability in how they work, representing the brand and team with credibility, care and respect.

Role Specific Technical Competencies:

• Content creation & activation: creating and adapting content for multiple channels, with particular emphasis on social media (e.g. LinkedIn), including copywriting, basic visual briefs and post optimisation

• Partner & agency management: coordinating effectively with internal teams and external partners (creative, digital, media, events), managing inputs, briefs and timelines with professionalism

• Campaign execution support: supporting integrated campaigns across content, social, email and events, ensuring alignment with objectives and audiences

• Project & workflow management: managing multiple workstreams, deadlines and dependencies with strong attention to detail

• Data informed execution: tracking performance metrics, extracting basic insights and applying learnings to improve future activity

• Brand governance & quality control – ensuring all outputs are accurate, compliant and on brand

• Marketing tools literacy: confidence using Microsoft Office and familiarity with core marketing tools (e.g. CRMx, email platforms, event or social tools)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• Work with the Head of Enablement, Cash Management (COO) and the Cash MT (including DCS) to define, drive and execute the Cash Management strategic agenda, ensuring the business plan responds effectively to economic, political and regulatory change and delivers sustainable shareholder value and competitive advantage.

• Act as a senior execution partner to the Head of Enablement, Cash Management (COO) with accountability for translating Cash Management strategy into prioritised, executable initiatives across Cash, DCS, Risk and Technology. Support the end to end enablement agenda, including strategy execution, operating model design, governance, performance management, and investment discipline.

• Support the annual strategy, Corporate Plan and Investment Budget process for the Cash business (including DCS), in close partnership with the Cash CFO, ensuring alignment to Group priorities, risk appetite and financial targets.

• Drive delivery against agreed performance outcomes and scorecards (e.g. cost, productivity, service levels, risk, headcount).

• Operate as a trusted senior partner to the TB Management Team, Cash MT and TB COO MT, driving the strategic and operational agenda of the Cash franchise and leveraging transversal capabilities across Transaction Banking.

• Provide senior leadership across pan TB Cash strategic initiatives, working with product owners and functional leaders to ensure delivery ownership, strong domain expertise, and disciplined execution.

• Work in close partnership with Conduct & Control, Risk and Compliance to ensure full adherence to the Group conduct and control framework, with strong product and business risk management embedded across the Cash franchise.

As part of the Cash Enablement office;

• Collectively accountable at executive level for the delivery of the Cash Management strategy, performance outcomes and resource allocation across Group and Cluster teams.

• Own and strengthen Cash infrastructure frameworks (including AML, sanctions, non financial risk and product risk), ensuring robust governance, effective controls and regulatory compliance.

• Accountable for cost discipline and workforce optimisation, ensuring capacity and capabilities are aligned to strategic priorities and growth ambitions.

• Act as delegate and senior support to Group Cash Heads in the discharge of IBS responsibilities and representation at relevant risk and governance committees.

RESPONSIBILITIES

Strategy

• Partner with Cash MT and the Head of Enablement to shape and execute the Cash strategic agenda, translating strategy into clear priorities, outcomes and delivery plans.

• Actively contribute as a senior participant at Cash MT, influencing Transaction Banking priorities and enterprise level decisions impacting the Cash franchise.

• Own the execution governance of strategic priorities, ensuring delivery discipline, clear accountability and alignment to Group strategy.

Business

• Support the strategic organisation design and operating model transformation across Cash, DCS, Risk and Technology.

• Support the embedding of the end to end Cash product lifecycle governance within the Cash product function.

• Lead or govern Cash strategic initiatives, including:

• Building and sponsoring technology investment cases

• Prioritising initiatives aligned to strategic and commercial outcomes

• Driving adoption of technology solutions to enhance scalability, efficiency and control

• Champion simplification, standardisation and controls enhancement as core design principles.

Processes

• Provide senior enablement leadership to support near and long term revenue delivery for the Cash business.

• Drive progress towards best in class Cash Management capabilities, through investment prioritisation, delivery quality and execution certainty.

• Partner with Technology and Operations to improve global process efficiency, consistency and resilience.

• Ensure initiatives comply with Group change delivery, risk and control standards.

• Promote simplification, reuse and standardisation of capabilities across Cash where appropriate.

People & Talent

• Lead through influence and example, reinforcing accountability, collaboration and execution rigour.

• Enable effective cross functional working without direct line management authority.

• Support capability uplift through appropriate documentation, training and operational readiness.

Risk Management

• Ensure audit and compliance findings are addressed decisively and sustainably.

• Maintain strong understanding of Cash Management product risk and control frameworks

• Support strengthening of product lifecycle governance, including PLC disciplines.

• Ensure strategic initiatives identify and mitigate operational, regulatory, conduct and delivery risks within risk appetite.

Governance

• Support effective governance, transparency and escalation across Cash strategic initiatives.

• Maintain awareness of regulatory and industry developments and ensure implications are considered in execution.

• Prepare structured materials for senior forums, SteerCos and governance bodies as required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, regulatory compliance and business conduct across Cash Management, and effectively identify, escalate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• Cash MT

• Cluster TB Heads

• TB COO MT

• TB Tech Management Team

• TB Cash CFO

• Functional partners in Risk, Compliance, HR, Finance, Legal, Audit, OTCR

External

• Clients

• Industry partners, Banking Associations

Other Responsibilities

• Embed Here for Good and Group’s brand and values in the team.

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 6+ years professional experience in Transaction Banking / Cash Business management function at the global / regional level spanning product, COO, enablement or risk roles.

• Strong Cash product knowledge, industry insight and product risk expertise.

• Proven experience in strategic initiative execution and complex cross functional delivery.

• Commercial acumen is key with strong grasp of Cash P&L dynamics, cost management, margins and returns optimization.

• Stays current in knowledge with a focus on the future of technology

• Self-motivated leader with a growth mindset

• Advanced level communicator, with ability to influence and manage stakeholders from various seniority and backgrounds, preferably with international exposure

• Highly innovative and current in application of human centred design principles

• Leads on 'agile' as a way of working and proven experience transforming tech organisations to agile

Role Specific Technical Competencies

• Strategic planning and execution

• Stakeholder Management

• Cross functional collaboration

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

The PRB Specialist, Cash Compensation supports the design, governance and execution of cash compensation programmes across the Bank. The role ensures that Fixed and Variable Pay arrangements are competitive, compliant with UK and global regulatory requirements, and aligned with the Bank’s strategy and reward philosophy.

RESPONSIBILITIES

Strategy

• Compensation design and delivery – support the annual pay cycle including salary review, bonus planning and incentive schemes

• Support market benchmarking activities / external compensation surveys

• Analyse pay data to assess competitiveness, internal equity, and alignment with reward strategy

• Act as a subject matter expert on cash compensation matters within PRB and HR

• Develop global communications including internal broadcasts, guidance materials and other collaterals in partnership with colleagues across the team

• Partner with team members to deliver global briefing calls for HR stakeholders and People Leaders

Business

• Engage with key stakeholders to ensure all views and inputs are considered when improving processes and systems

• Prepare modelling scenarios and cost impact analysis relating to pay proposals to support business decision-making

• Produce clear insights, dashboards and make recommendations where required, for consideration by senior stakeholders

Processes

• Administer fixed and variable pay in line with approved frameworks, standards and governance requirements

• Contribute to continuous improvement and improved effectiveness of compensation processes, tools and systems including playing an active role in the annual ‘Review of the Review’

• Support automation, standardisation and simplification initiatives across global reward operations

• Support delivery of projects involving project planning, data management approach, technology enhancements, operational execution and process design, implementing changes with regards to regulatory requirements, compensation statements and high-level global analytics (with a focus on anomaly detection and resolution)

People & Talent

• Support retention of talent through effective pay practices

• Partner closely with the PMCC Operations team to deliver work effectively with a focus on upskilling colleagues and building deeper technical knowledge within the team

Risk Management

• Maintain strong controls, audit trails, and documentation to support regulatory reviews and internal reviews/audits, where required

Governance

• Ensure cash compensation practices comply with UK regulations (including PRA/FCA requirements) and applicable local regulations in other markets

• Support remuneration governance processes, including documentation for internal committees / external regulators, where required

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Performance, Reward and Benefits Advisory Team

• Head, PRB Group processes

• Reward Governance team

• Reward Analytics team

• HR Business Partners & HR Advisory colleagues

• Performance Management & Cash Compensation Operations

Other Responsibilities

• Embed Here for good and Group’s brand and values in PRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years of experience in compensation / Total Reward

• Strong working knowledge of compensation practices in financial services / large multinationals

• Experience in developing guidelines / frameworks relating to compensation practices

• Experience in leveraging internal insights and external market data to make informed decisions and recommendations on pay

Role Specific Technical Competencies

• Analytical skills

• Stakeholder management

• Problem-solving

• Communication

• Detail-oriented

• Knowledge of compensation practices

• HR policies, standards & procedures

• Influencing skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This role could be based in Singapore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem.

The SCM Professional Services Team is looking for a candidate with strong experience in Strategic Supplier Relationship Manager / Professional Services & Sub Categories with the seniority and credibility to engage and influence Senior Leaders across the Organisation, while leading strategic value based relationships with the Bank’s most strategic Professional Services suppliers. This role drives strategic alignment, commercial value, and long-term partnerships that support resilience, innovation and growth and the successful candidate will be accountable for the overall health, trust, and long term partnership outcomes of key supplier relationships

Key Responsibilities

Strategy

• Act as the primary executive point of contact for designated Strategic Professional Services Suppliers, maintaining strong, collaborative, and value based relationships.

• Formulate and implement comprehensive strategies for Standard Chartered’s Strategic Professional Services Suppliers aligned with overall business objectives, demand management, and contractual obligations.

• Identify and evaluate potential new Strategic Suppliers.

• Develop and maintain strong, collaborative relationships with designated Strategic Suppliers - fostering a culture of partnership and mutual growth, identifying opportunities for innovation and value creation.

• Drive joint business planning sessions, strategy setting, performance reviews, innovation pipeline, and continuous improvement initiatives with the designated Strategic Suppliers.

Performance Management & Optimization:

• Accountability for relationship health indicators (trust, responsiveness, strategic alignment, quality of engagement)

• Coordinate senior leaders / executive sponsors meetings agenda and content, aimed at identifying value generation opportunities and strategic alignment with the Bank.

• Establish, monitor and report supplier KPIs, scorecards and service performance for designated Strategic Supplier, working closely with the Contract Management Services team, contract owners and executive sponsors.

• Lead root cause analysis for Strategic Suppliers for long term or material performance issues and implement corrective actions.

• Identify and drive cost reduction / value generation opportunities, value engineering initiatives, and supply chain efficiencies with the designated Strategic Suppliers.

• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable

Risk Management:

• Proactively identify and assess supply chain risks, developing mitigation strategies to ensure business continuity.

• Proactively identify and assess relationship driven risks (e.g. erosion of trust, supplier disengagement, misaligned incentives)

• Monitor geopolitical, economic, and industry trends that could impact the Strategic Supplier performance or availability.

• Ensure contingency and resilience plans for critical services are of the highest quality

• Exercise senior judgement in identifying, escalating, and mitigating material third party risks, ensuring alignment between regulatory obligations, service resilience, and commercial outcomes.

• Maintain high standards of data quality across Strategic Supplier metadata.

• Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio.

People and Talent.

• Act as a subject matter expert on Strategic Supplier capabilities and market dynamics, with deep understand of the related industry and key providers.

• Facilitate effective communication and problem-solving between business teams and Strategic suppliers.

• A recognised relationship leader and coach, setting best practice for strategic supplier engagement across SCM

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Management Team

• ManCon Clearing House Committee

• SCM Management Team

• Global category leads and contract owners

• Strategic Supplier Global Account teams

• CFOs, finance

• Risk Heads

• Group Internal Audit

• SSRM team across Tech/non-Tech categories

Our Ideal Candidate

• 5+ years of experience in a vendor / strategic supplier management role professional services / Finance Sector.

• Proven experience building, repairing, and sustaining complex executive level supplier relationships

• Strategic Supplier Relationship Management / Executive Relationship Leadership

• Strategic thinking & decision making at functional, project, relationship and vendor level

• Comprehensive and demonstrable knowledge and direct experience of vendor management and procurement and associated processes in large complex multi-national organisations preferably in the Finance Sector

• Strategic context with ability to work collaboratively within the Team and the Bank in formulating strategies involving vendor management and suppliers to deliver business value

• Strong influencing skills to work with range of internal stakeholders and Suppliers – with an ability to operate in complex multi-organisation, multi-country and multi-cultural environments

• Strong presentation and communication skills, at all levels of the organisation and into supplier organisations

• Ability to research, document, develop and manage Strategic relationships using both objective and subjective metrics

• A clear commitment to SCB values and the ability to incorporate those into all aspects of corporate life

• Comprehensive knowledge of Professional Services categories (mostly Management Consulting, Legal, Audit and Insurance) and associated supply markets

• Advanced commercial / business acumen

• Self-motivated and confident with the enthusiasm and determination to succeed

• Degree Or Equivalent Qualifications,Certifications: MEMBERSHIP: CIPS OR SIMILAR

Role Specific Technical Competencies

• Negotiation Skills

• Commercial Skills

• Strategic Mindset

• Stakeholder Management

• Project Management

• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

We are hiring a Client Manager for the Financial Institutions – Banks & Brokers and New Payment Method (NPM), Commercial and Institutional Banking. The Financial Institutions Group looks at all inbound and outbound businesses in Singapore from a CCIB perspective.

The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional

client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health.

Key Responsibilities

Business Partnership

• Provide direct support to the RMs for the assigned client portfolio as follows:

• Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring and flow maintenance

• Actively engage and collaborate with clients, RMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams

• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded

• Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant

Documentation: Credit (existing deals – Renewals/Amendments) & Other (Excluding credit approvals)

• Engagement and coordination with Legal & Compliance, documentation units and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc

• Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary

• Follow through to ensure documentation completion and validate limits are correctly loaded/reflected in operating systems

• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner

• Liaise with internal stakeholders if required on CDD related items

Account Management & Portfolio Quality

• Ensure general portfolio hygiene of client data from a quality control perspective i.e. correct client tagging, limit information, segment classification etc..

• Annotate on past dues and excesses daily in the portfolio. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to relevant stakeholders.

• Support Loan Drawdown, Cash Management and Audit Confirmations

• Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities

• Seek transactional approvals as necessary (i.e. cash, custody) for payments and settlements.

• Attend ASTAR and Documentation related meetings as appropriate and participate in relevant business meetings, forums or committees as required.

• Provide support on other projects as assigned ie CIB Client Surveys, other business initiatives

RESPONSIBILITIES

Processes

• Ensure adherence to all internal/regulatory policies & regulations

• Co-ordinate with internal stakeholders to rectify any ops related issues which can be resolved locally and issue instructions wherever required within authority

Risk Management

• Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Help drive [the business] to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Adhere to local regulator, MAS’ prescribed responsibilities and Rationale for allocation.

Key Stakeholders

Internal:

• Relationship Managers for designated portfolio

• Credit Analyst for designated portfolio

• Product partners for designated portfolio

• Key functional partners

• CM Team Lead

• Segment Leadership team

External:

• Clients

• Legal firms, Audit

• Market Data Services providers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Singapore

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 3+ years experience in Financial Institution Banking or other relevant environment

• Exceptional collaboration skills and ability to work effectively in a team

• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at all levels both internal and external

• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines

• Well organised with strong ability to prioritise effectively

• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively

• Understanding of client delivery processes and adherence to standards and controls

• Product knowledge including cross-product operational knowledge and/or experience

• Understanding of all systems required to effectively manage the client account

• Understanding of the client’s account management needs and expectations

• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support

• Bachelor degree in Banking or Finance preferred.

Role Specific Technical Competencies

• Manage Conduct

• Risk Management and Internal Controls (SIF)

• Business - Strategy and Business Model (SIF)

• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

SABRE is Standard Chartered’s Analytics Booking and Risk Engine and is the strategic risk and PnL platform for Financial Markets. The development team is a world class technology group in Standard Chartered bank to provide technical solutions to support the bank’s Financial Markets business as well as support requirements from other projects with a wider scope such as regulatory books of work. We bring a deep understanding of the market, a scientific approach, and innovative technologies to bear on the challenges of profitable trading in the world's highly competitive environment. This is a rare opportunity to get into an organization working with smart, great technologists globally in financial markets domain. The culture in SABRE is open, intellectual, and fun. Learning opportunities are plentiful: organized classes and seminars; freewheeling discussions; intensive one-on-one mentorships. Career advancement is always waiting for those high-energized talents to pursue.

The successful candidate will play a leading role in the implementation of highly visible strategic programmes with the primary responsibilities around building components within the SABRE risk platform. Any developed solution must be scalable, robust and fault tolerant catering to the existing and future business needs in a timely manner. In addition the successful candidate will be expected to develop innovative solutions with a view to these being released quickly to gain feedback before advising on the full scale roll out.

The candidate will be a natural leader and mentor with a driven yet pragmatic, delivery focused mindset and a desire to deliver constant business value through the effective and innovative use of technology with a proven background in delivering high quality business critical software. The candidate will be expected to take ownership, responsibility and accountability for critical deliveries. In addition, the successful candidate will have come from a mature and demonstrable agile background and be comfortable dealing with the resistance that comes with change.

An important aspect of the role is second line support in a dynamic and fast-paced front-office environment. The candidate should be comfortable talking directly with the business to understand the issue and take ownership of the issue to provide a timely and accurate resolution.

The candidate will work closely with the other team members and senior stakeholders in order to design and implement critical strategic solutions whilst collaborating and engaging with Business Stakeholders to deliver to exacting requirements. The candidate is expected to work in a dynamic global team with business analysts, project managers, business stakeholders and other technical experts across multiple locations.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximize their personal potential.

Key Roles & Responsibilities

• Work closely with the Development Manager, Project Manager, and a team of developers to deliver quality features and enhancements to the internal business users

• Demonstrate a systematic and disciplined architectural, system design and programming approach

• Deeply passionate about best-practice software design principles, you will write robust code along with a high-level of test coverage

• Self-starter who can drive/facilitate requirements and development effort

• Design smart and scalable solutions following the bank standards

• Coordinate with other teams in Technology

• Develop, prepare and maintain system documentation, including program descriptions and operational procedures

• Act as the second line of support during production problems.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

• 8+ years hands on development with investment banking IT experience

• C#/WPF/.NET development experience working in a performance focused concurrent environment

• Experience of TDD and BDD in a commercial environment

• Exposure to continuous build and deployment solutions such as Azure DevOps

• Able to work within an agile environment delivering software incrementally

• Strong analytical & problem solving and creative skills

• Good communication skills in both written and oral .

• Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

• Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

• Should have a technical or numerate degree in subjects such as Computer Science, Engineering, Mathematics or Economics

Role Specific Technical Competencies

• Good understanding of JVM internals including but not limited to concurrency, garbage collections, nio, async programming

• Experience with analytical databases like Clickhouse is a plus

• Experience with Apache Spark is useful but not essential

• Knowledge of Financial Markets domain would be a great advantage

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Payment and Treasury Solutions team (PTS) is accountable for designing, structuring and delivering non-vanilla and bespoke cash management and Treasury solutions to our client base using a range of products within SCB and from external partners, as appropriate.

PTS is a core part of the product management team that is accountable for ensuring that the solutions developed are in compliant with the Bank’s policies and procedures, regulatory framework as well as ensuring that the products and process are in line with market needs and overall strategic product directions.

This team engages/consults with clients on their bespoke or complex needs and provides solutions which are customised. This team also leads best practice sharing sessions with clients and prospects on areas like Treasury centre setups, In-house bank structures etc.

This role requires direct sales / structuring experience and proven ability to interact with senior external stakeholders (MNC clients). Problem solving and innovative client solutioning skills are critical for this role. Experience in working with technology teams, consulting teams or fintechs is preferred.

This position will require dealing with clients across regions given the nature of the PTS function.

Key Responsibilities

Strategy

• Develop plan for successful execution of global PTS strategy in local region and countries.

• Develop plan for business development through best practice sharing sessions, innovation workshops and futuristic solutioning for key clients.

Business

• Build business momentum and pipeline by:

• Engaging internal teams to cross-sell cash solutions

• Sharing best practices from the industry and represent the Bank at conferences and events

• Hand holding clients through complex strategic transactions as one of their trusted partners

• Establishing solid relationship and third-party partnerships such as consulting firms to facilitate franchise growth

• Develop market unique treasury solutions based on client needs

• Deliver budget, through active management of:

• Revenue (existing and new revenue streams)

• Penetration of the product: No. of clients using the products in country

• Returns (i.e. product profitability) at a deal or client level.

• Build deep and comprehensive knowledge of client industry sectors, their drivers, commercial processes, how they compare with their peer group on debt, working capital, best practices in treasury and liquidity management, etc

• Identify new business opportunities and revenue pools whilst articulating how the product capabilities can solve for client needs and requirements

• Work closely with the relevant data teams to develop solutions for client needs based on data

• Actively mitigate identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries/markets

• Within the country, leads solution identification and brainstorming sessions with client facing teams (TB Sales, GB RMs, CB RMs) to generate leads

• Engage in best practice sharing and education of clients on use of sophisticated solutions to meet their needs

• Provide business solutions for complex deals or RFPs to drive sales and solutions

• Meet and engages clients to understand their needs or to provide solutions for their explicit or implicit needs using a consultative sales approach

• Promote replicability of solutions by educating RMs and Sales on successful solutions so they can be transitioned to BAU sales.

Processes

• Working with and through the relevant implementation and operations teams to ensure successful and smooth delivery of solutions

• Where relevant provide critical feedback to the relevant teams and conducting post implementation review analysis through client feedback and incorporates good practices in subsequent implementations

• Track clients’ deal utilization with a view to achieve utilization targets.

People and Talent

• Responsible for leading, directing and influencing colleagues and partners to deliver the priorities of Transaction Banking Product Management including:

o Creating momentum and conviction towards the type of complex solutions required by clients (Business Leadership)

o Sense making the business context and drivers, while adopting a strategic mindset to advise clients and internal business partners on solutions (Client Leadership)

o Providing guidance, coaching, mentoring and development to product and sales teams around complex solutions whilst role modelling nimble learning (People Leadership)

o Driving collaboration between RMs, TB product and the TB Sales team to optimize benefit to the client through product differentiation and delivery

o Providing advisory, constructive challenge and thought leadership perspectives on a range of opportunities and challenges in country and across markets covered by the role (Thought Leadership)

• Responsible for understanding and anticipating various future industry trends in country and across the markets, reviewing target client segments, solutions and capabilities required to meet the requirements.

Risk Management

• To be able to articulate to the client, risk and other relevant teams on how a proposed solution meets client needs, enable it to be more efficient, enable it to grow and scale its business, mitigate its risks and how it helps in a wider investor participation for a financing where required.

• Build deep and comprehensive knowledge of legal aspects linked to an instrument, debt, security in the relevant jurisdictions; local regulations and initiatives of local industry bodies to stay ahead of the regulatory change agenda and/or how it affects the solutions.

• Take the initiative regarding regulatory, reputational and ethical matters by providing proactive advice to clients and sales teams

• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations

• Ensure appropriate TB inputs are incorporated in Deal Review / BCA / Term sheet / Pre-Screening review / Credit

• Working with Global Head of PTS as well as the Global Head of Escrow Solutions, Product Management to effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner.

Governance

• Accountable for all product related risks for deals and solutions executed for clients

• Identify and mitigates operational, credit, regulatory, legal, fraud and risks in a transaction.

• Evaluate current processes or solutions via a business Conduct lens.

• Ensure the relevant approvals (including compliance with relevant deal review guidelines) for a transaction or client engagement are sought and can be produced for an audit review at any point in time

• Understand compliance, AML and FCC risk and applies appropriate risk mitigation processes.

• Conduct frequent portfolio reviews to ensure the portfolio of transactions have all required approvals and all conditions of approval are met with at all points in time.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Country Cash Head

• Country TB Head

• Country TB Sales head

• Cash Group Product heads

Our Ideal Candidate

• 15+ years of work experience in Banking, Technology, Fintech or Treasury

• Proven track record of solutioning mindset and co-creations using new technology

• Proactive and positive with the ability to make good / sound decisions and use independent judgement

• Interpersonal skills in networking, influencing and decision taking

• Good presentation, time management, negotiation and influencing skills

• Excellent written & oral communication skills

Role Specific Technical Competencies

• Data analysis

• Disruptive innovation

• Knowledge of product line

• Industry knowledge

• Business process design

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

We are hiring a Client Manager for the Financial Institutions – Banks & Brokers and New Payment Method (NPM), Commercial and Institutional Banking. The Financial Institutions Group looks at all inbound and outbound businesses in Singapore from a CCIB perspective.

The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional

client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health.

Key Responsibilities

Business Partnership

• Provide direct support to the RMs for the assigned client portfolio as follows:

• Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring and flow maintenance

• Actively engage and collaborate with clients, RMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams

• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded

• Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant

Documentation: Credit (existing deals – Renewals/Amendments) & Other (Excluding credit approvals)

• Engagement and coordination with Legal & Compliance, documentation units and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc

• Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary

• Follow through to ensure documentation completion and validate limits are correctly loaded/reflected in operating systems

• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner

• Liaise with internal stakeholders if required on CDD related items

Account Management & Portfolio Quality

• Ensure general portfolio hygiene of client data from a quality control perspective i.e. correct client tagging, limit information, segment classification etc.

• Annotate past dues and excesses daily in the portfolio. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to relevant stakeholders.

• Support Loan Drawdown, Cash Management and Audit Confirmations

• Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities

• Seek transactional approvals as necessary (i.e. cash, custody) for payments and settlements.

• Attend ASTAR and Documentation related meetings as appropriate and participate in relevant business meetings, forums or committees as required.

• Provide support on other projects assigned i.e. CIB Client Surveys, other business initiatives

Processes

• Ensure adherence to all internal/regulatory policies & regulations

• Co-ordinate with internal stakeholders to rectify any ops related issues which can be resolved locally and issue instructions wherever required within authority

Risk Management

• Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Help to achieve the outcomes set out in the Bank’s Conduct Principles.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Adhere to local regulator, MAS’ prescribed responsibilities and Rationale for allocation.

Key stakeholders

Internal:

• Relationship Managers for designated portfolio

• Credit Analyst for designated portfolio

• Product partners for designated portfolio

• Key functional partners

• CM Team Lead

• Segment Leadership team

External:

• Clients

• Legal firms, Audit

• Market Data Services providers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Singapore

Our Ideal Candidate

• 3+ years experience in Financial Institution Banking or other relevant environment

• Exceptional collaboration skills and ability to work effectively in a team

• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at all levels both internal and external

• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines

• Well organised with strong ability to prioritise effectively

• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively

• Understanding of client delivery processes and adherence to standards and controls

• Product knowledge including cross-product operational knowledge and/or experience

• Understanding of all systems required to effectively manage the client account

• Understanding of the client’s account management needs and expectations

• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support

• Bachelor degree in Banking or Finance preferred.

Role Specific Technical Competencies

• Manage Conduct

• Risk Management and Internal Controls (SIF)

• Business - Strategy and Business Model (SIF)

• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities

• Implement marketing initiatives to support the growth strategy for Corporate & Investment Banking in Singapore, ASEAN and South Asia region

• Plan and execute virtual and physical events ranging from roundtables to large scale conferences and

hospitality events to showcase thought leadership, promote the bank’s cross-border network and expertise to deepen key client engagement and increase share of wallet.

• Deliver localised sponsorship activation programmes for various client segments and tiers, leveraging on the market’s sponsorship assets to elevate client experiences and achieve target outcomes

• Support production of content and marketing collaterals to highlight insights and emerging themes on trade, network, innovation and sustainability, tailoring messaging to Corporate and Financial Institutions’ needs.

• Drive amplification of the bank’s narrative across a spectrum of digital and traditional media channels, in partnership with digital marketing team and communications team to ensure consistent messaging across all client touchpoints.

• Partner and manage third party vendors, event and creative agencies to deliver differentiated proposition and elevate client experience.

• Lead the management of CIB events from pre- to post-event activities, including:

• Overall project management and steer the working group towards achieving key deliverables / milestones.

• Collaborate with vendors and partners to ensure seamless execution and delivery of events as well as high quality marketing collaterals for client consumption.

• Curate unique programmes and experiences targeted to engage various client segments and tiers.

• Utilise events management platforms such as Cvent for client invitations and associated reporting; identifying opportunities to streamline processes.

• Manage CIB business sponsorship requests in line with Sponsorship & Donations Standards

• Produce briefing documents for business stakeholders.

• Ongoing monitoring of activity results with defined KPIs as measurements of success and feedback is translated into future improvements.

• Ensure activities are delivered within designated budgets, and invoices are tracked and processed in a timely manner.

• Collaborate with Group on marketing initiatives to localise client communication and marketing

materials, in collaboration with local Corporate Affairs and Brand & Marketing teams in Singapore, ASEAN and South Asia

• Regularly track and review events and campaigns effectiveness and utilise client surveys and impact dashboards to improve client engagement metrics

• Proactively identify gaps and opportunities through competitive benchmarking

• Manage onboarding of external partners (vendors, sponsorship rights holders, event partners) to ensure adherence to Bank policies

Governance

• Ensure compliance with Bank's marketing and event standards

• Adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional CABM team

Key Behaviours

• Able to multi-task and work with different stakeholders and teams to develop and roll out approved strategy

• High standards of professional integrity, accountability and perseverance

Key stakeholders

Internal

• CIB Marketing teams in Group, Cluster and Country

• Corporate Affairs and Brand & Marketing teams in Group, Cluster and Country

• Business Segment Heads

External

• Agencies (creative, media, digital, event)

Other Responsibilities

• Embed Here for good and Group’s brand and values in Corporate Affairs, Brand & Marketing team,

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

Our Ideal Candidate:

• 8+ years of marketing experience, preferably within the financial services industry

• Experience in the ASEAN region would an advantage

• Excellent events management experience, including use of virtual platforms for webinars and hybrid events

• Ability to translate business objectives into marketing campaigns and events

• Good understanding of digital marketing and tools

• Strong project management and administrative skills

• Able to work with matrix teams locally and regionally, manage multiple projects and meet strict deadlines

• Excellent communication skills (written and spoken) and stakeholder management skills

• Proactive and positive attitude, with a creative eye and good problem-solving skills

• Strong knowledge of Microsoft Office suite

• Experience with Cvent or similar tools would be advantageous

Role Specific Technical Competencies

• Business Acumen & Stakeholder Management

• Event Management

• Project Management

• Partnership/Vendor Management

• Integrated Event Management

• Digital Marketing

• Impact Measurement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Key Responsibilities

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience

• Degree holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in Managing Greater China markets

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The role will be responsible for

• Develop, implement and drive the fraud management framework for all the digital channels

• Manage Retail CIB Fraud Risk activities and processes effectively and efficiently aligned to business strategy for the country.

• Work with Regional Head, Fraud Risk Management and other stakeholders in the country for smooth functioning of Fraud risk management processes and activities.

• Manage fraud risk, assisting businesses with implementing the 'best in class' tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.

• Develop and build fraud rule using statistical models for identifying and preventing various fraudulent activities across different markets

• Analyse massive user behavioural data to mine abnormal behaviour patterns to identify fraud trends

• Build data pipeline to enable scalable and real-time fraud detection

• Analyse/Test the model’s effectiveness in fraud prevention and continuously monitor/update model performance

• Drive Service Review meetings with the country stakeholders

Key Responsibilities

Strategy

• Support and provide inputs to Regional Head, Fraud Risk Management for developing operational model and shaping strategic agenda for Fraud risk management and implementing the strategic direction for the country.

• Work with Regional Head, Fraud Risk Management to design and implement the Fraud Risk strategy and infrastructure for the country for channels and products within Retail Clients segment.

• Manage fraud risk, assisting businesses with implementing the 'best in class' tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.

Business

• Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.

• Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation

• Develop effective fraud risk management strategies and timely deploy these strategies across products and channels

• Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country

• Ensure that gross and residual fraud risks are understood and agreed with the respective business heads in the country

Processes

• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.

• Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.

• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees

• Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.

• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.

• Ensure effective recovery tracking process in place in the country

People and Talent

• Support the identification, engagement and retention of high quality FRM professionals at country level.

• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

• Ensure that holders of all critical roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

• Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.

Risk Management

• Deliver the defined aspects of the Fraud Risk role to support the Group's Fraud risk management approach and objectives.

• Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards; and those issues are identified, escalated, and addressed as appropriate.

• Manage the Fraud Risk team professionally and efficiently, closely tracking deliverables and commitments.

Governance

• Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk.

• Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Fraud risk team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Business, Governance and Risk

• Group/ Country Fraud and Risk Operations

• CCO Retail Clients, RCOs, CCH, CCROs, SOROs

• Partnership Business, Risk, Compliance, FCC stakeholders

• Digital Channels Delivery

• Product Owners and Product Managers for various channels

• Fraud FRSC

• Regional / Country Business Heads and Product Head, CIB Client segment

• Financial Crime Compliance and Shared Investigations Services

• Relevant members of Risk Operations management team

• Internal and External Auditors and Regulators

• Suppliers, Vendors and Consultants

Other Responsibilities

• Establish strong relationships with identified stakeholders across the business lines and understand their strategic goals, in order to ensure Fraud risk management and alignment.

• Prepare, present and demonstrate fraud risk capabilities in relevant risk committees, steering groups and cross-business forums.

• Measure efficient and effective management of Fraud risk through applicable controls and tools

• Build trusted working relationships with other functional heads, risk and compliance counterparts, and business unit stakeholders.

• Utilise appropriate risk management tool(s) to manage, track and monitor Fraud risks across the business lines.

• Maintain sufficient and appropriate evidence of work performed for review by Group Internal Audit and others.

• Monitor, assess and advise business lines on acceptable risk tolerances based on policy and control environment and the evolving regulatory and threat landscape.

.

Our Ideal Candidate

• 8+ years of experience in fraud risk/Cyber Security management in Digital Banking, Fraud investigation, in the Fraud risk field.

• Bachelor’s Degree in Engineering, Finance & Accounting, Law, Business Management, or other related discipline.

• Graduate degree (Master’s) and/or professional certifications have an advantage (e.g., CISSP, CFE, CRISC).

• Thorough understanding of Retail and Business Banking processes & products, risks, threats and internal controls.

• Good understanding of the payments ecosystem including various payment types

• Highly technical – Being able to manage technical teams who manage integrations for both mobile and web

• Good understanding of the application and network security

• Being able to analyse data in great detail and being able to provide deep insights

• Deep knowledge of fraud risks from both consumer and wholesale banking

• Good understanding of various fraud products and their capabilities

• Combination of hard and soft skills is required for this role

• Stakeholder management at various levels within the Bank

• Good understanding of various controls available and how these controls provide a layered defence

• Good presentation skills to be able to present, teach and train at various levels within the Bank

• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.

• Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.

• Ability to liaise with all parts of the Bank, including risk and business stakeholders.

• Excellent oral, written and communication skills.

Role Specific Technical Competencies

• Technical Skills - Development

• Technical Skills - Delivery

• Technical Skills - Security

• Technical Skills – Data Analytics

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

To manage and execute (SCB”s) Deposit strategy and Cost of funds management for Credit Portfolio Management (“CPM”). The role envisages driving deposit strategy & optimised liabilities mix at Group, Solo and key country designated balance sheets working closely with the Business, Treasury and Finance teams. with a view to achieve increased return on tangible equity (“RoTE”) for the Bank.

RESPONSIBILITIES

Strategy

• Lead enterprise-wide strategy for deposits, including deposit pricing governance, deposit mix optimisation and coordination with Business lines to support growth & profitability.

• Collaborate with Senior management, Business stakeholders, Treasury, Business & Country CFOs to manage and promote the Bank’s deposit strategy and COF management.

• Forge strong partnerships with increased focus on the importance of external pricing. Other areas of focus include rate sensitivity, price elasticity, passthroughs and margins.

• Support the business in the growth of quality deposits, Cost of Funds management and improving returns.

• Lead the development of an analytical-driven team to uncover both internal and competitor insights for improved management decision making

Business

• Partner with Businesses to ensure strategic growth in the corporate plan continues to improve on entity returns and has a resilient capital and liquidity position.

• Collaborate with businesses to drive awareness around client dynamics and behavioural patterns across different interest rate cycles and its associated impact on forecasted Balance Sheet shape

• Collaborate with Business & Treasury on matters relating to liquidity valuation of products to ensure pricing mechanisms remain effective in driving business growth.

• Drive balance sheet optimisation through insights and analysis at the ALCOs to improve returns

• Work with Treasury, Business and Finance stakeholders to increase focus on price sensitivity, rates and margins

• Improve the accuracy of price-sensitivity parameters through regular back-testing.

• Increased understanding of country-wise dynamics

• Integrating price sensitivity outputs to drive better forecasting and NIM management.

Processes

• CPM member at Asset and Liability Committees (“ALCOs”) for the designated balance sheets.

• Key representative for all local/Group FTP and balance sheet optimisation conversations with Treasury/Finance

• Drive implementation of appropriate frameworks and processes to help Businesses understand, review and challenge pricing behaviours across various interest rate cycles in key markets.

• Regularly review and refine stress testing assumptions alongside business and finance stakeholders.

• Formulate relevant thematical analyses and deep dives as and when appropriate.

People & Talent

• Drive and support CPMs people agenda - including diversity, culture, conduct, people and productivity objectives.

• Lead through example and build appropriate culture, value and expectations across the team and work in collaboration with all stakeholders.

• Maintain Individual Accountability throughout CPM by having standard and mandatory objectives aligned to the TB/WRB Scorecard and include them in employee performance reviews, of which they are measured and rewarded.

Risk Management

• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.

• Support the business strategy in alignment with changes in relevant regulations.

• This includes keeping abreast of the changing regulatory landscape, impact, business risks and opportunities.

• Work closely with stakeholders to drive relevant regulatory discussions, e.g. interest rate related regulations, and LCR and NSFR ratio improvement.

• Engage stakeholders across our matrix organisation to drive relevant regulatory and policy advisory discussions.

• Proactively manage and socialize relevant regulatory changes that affect the Businesses

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role;

• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

• Drive transparency on the creation of appropriate MI to monitor Balance Sheet quality and key metrics and indicators to identify returns-destroying behaviour

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

• This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead colleagues & wider team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Encourage a “no blame” culture within the team and a “lessons learnt” approach to highlighting areas for improvement.

• Recognise openly the good conduct demonstrated within the team.

External Stakeholders

• Local & Group Regulator (PRA) / Central Banks (where applicable) Industry Bodies, Ratings Agencies,

Internal Stakeholders

• CIB / WRB Business Heads

• CIB / WRB Leadership Team

• CIB / WRB Global & Country Product & Segment Business Heads

• CIB/ WRB CFO & Finance Teams

• CIB / WRB COO team

• CPM CIB, TB, FM

• Country / Business CFOs

• Treasurer / Treasury MT and Cluster Treasurers

• Treasury Liquidity, Capital, FTP, IRRBB

• Balance Sheet Management Teams

• Risk Management Teams

• Strategy

• Product Control

• GFS Support Teams

Our Ideal Candidate

• Bachelor’s Degree in economics (or any finance related field).

• 12+ years of experience in leading the enterprise-wide deposit strategy and cost of funds management for CPM, optimising the liabilities mix across Group, Solo and key country balance sheets.

• Work closely with Business, Treasury, Finance, Risk, and Country CFOs to shape balance sheet strategy, drive liabilities optimisation and enhance RoTE.

• Use data-driven insights to influence Business discussions, improve deposit mix, Pricing and and PTR management

• Ensure strong governance and regulatory alignment (LCR, NSFR, IRRBB, rate regulations), while fostering a collaborative, “no blame” culture and high standards of conduct.

Role Specific Technical Competencies

• Experience in Balance Sheet Management

• Knowledge in Deposits, Pricing & PTRs

• Experience in Business Analytics and Data Management

• Experience in Python and or modeling skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• The role holder is responsible for driving Search Engine Optimisation (SEO), Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) strategies to improve Standard Chartered Corporate & Investment Banking (CIB) visibility, authority and performance across traditional search engines and AI-driven discovery platforms.

• The role will ensure content, technical foundations and digital experiences are optimised to surface CIB products, insights and thought leadership in search results, AI-generated answers and conversational interfaces, supporting brand, acquisition and engagement objectives globally.

• The individual will work closely with the content team/ marketing team to develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy & Planning

• Define and execute a holistic SEO, AEO and GEO strategy aligned to business, brand and content priorities.

• Anticipate changes in search and AI discovery ecosystems (e.g. generative search, AI assistants, voice search) and translate them into actionable optimisation approaches.

• Partner with brand, content, product and Group web teams to embed optimisation best practices from planning through execution.

SEO & Technical Optimisation

• Lead on-page, off-page and technical SEO improvements, including site structure, metadata, internal linking, schema markup and performance optimisation.

• Work closely with Group Web and platform teams to ensure SEO requirements are incorporated into CMS, site migrations and new feature releases.

• Monitor crawlability, indexation, site health and performance metrics, proactively identifying and resolving issues.

AEO & GEO Enablement

• Optimise content and data structures to improve visibility in AI-generated answers, featured snippets, voice responses and conversational search outputs.

• Develop frameworks for structuring content to support entity recognition, topical authority and trusted source signals.

• Partner with content and editorial teams to adapt formats, tone and structure for AI-driven discovery.

Content & Editorial Optimisation

• Provide SEO/AEO/GEO guidance for content creation, including keyword intent mapping, topic clustering and semantic optimisation.

• Ensure thought leadership, campaign and evergreen content is optimised for discoverability and relevance across channels.

• Support localisation and market teams with scalable optimisation frameworks.

Performance & Analytics

• Define KPIs and measurement frameworks for SEO, AEO and GEO performance.

• Track rankings, traffic, engagement, visibility and AI-surface performance, translating insights into clear recommendations.

• Produce regular performance reports and insights for stakeholders, highlighting opportunities, risks and impact.

Business

• Partner closely with business leads to ensure SEO, AEO and GEO strategies support commercial priorities by improving the discoverability, relevance and authority of the Bank’s products, capabilities and thought leadership across search engines and AI driven platforms.

• Support the development of high impact content frameworks, messaging and narratives optimised for search, answer engines and generative AI surfaces, aligned to key strategic priorities and client needs.

• Collaborate with content marketing colleagues to enable the CIB business globally to deliver integrated, search led and AI optimised content marketing campaigns aligned to client coverage objectives.

• Build strong relationships across the business, engaging regularly with key stakeholders to understand priority client segments, commercial opportunities and where SEO/AEO/GEO can most effectively drive visibility and impact.

• Support content and optimisation strategies that place data, analytics and search insights at the centre, with clear articulation of how improved search and AI visibility contributes to measurable business outcomes.

• Drive continuous improvement in search and content performance through experimentation, innovative optimisation approaches and a proactive mindset to evolving search and generative AI behaviours.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

Technical & Professional Skills

• 6+ years of strong hands-on experience in SEO (Search Engine Optimisation), with working knowledge of AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) principles.

• Understanding of search algorithms, structured data, schema, semantic search and AI-driven discovery.

• Familiarity with enterprise CMS platforms, analytics tools (e.g. search performance, web analytics) and SEO tooling.

• Ability to translate complex technical concepts into clear guidance for non-technical stakeholders.

Experience

• Proven experience delivering SEO-led growth in a complex, enterprise or regulated environment.

• Experience working with content, technology and marketing teams across multiple markets.

• Exposure to AI search, generative answers or conversational interfaces is highly desirable.

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

• Technical SEO/ AEO/ GEO skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• The role holder is responsible for driving Search Engine Optimisation (SEO), Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) strategies to improve Standard Chartered Corporate & Investment Banking (CIB) visibility, authority and performance across traditional search engines and AI-driven discovery platforms.

• The role will ensure content, technical foundations and digital experiences are optimised to surface CIB products, insights and thought leadership in search results, AI-generated answers and conversational interfaces, supporting brand, acquisition and engagement objectives globally.

• The individual will work closely with the content team/ marketing team to develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy & Planning

• Define and execute a holistic SEO, AEO and GEO strategy aligned to business, brand and content priorities.

• Anticipate changes in search and AI discovery ecosystems (e.g. generative search, AI assistants, voice search) and translate them into actionable optimisation approaches.

• Partner with brand, content, product and Group web teams to embed optimisation best practices from planning through execution.

SEO & Technical Optimisation

• Lead on-page, off-page and technical SEO improvements, including site structure, metadata, internal linking, schema markup and performance optimisation.

• Work closely with Group Web and platform teams to ensure SEO requirements are incorporated into CMS, site migrations and new feature releases.

• Monitor crawlability, indexation, site health and performance metrics, proactively identifying and resolving issues.

AEO & GEO Enablement

• Optimise content and data structures to improve visibility in AI-generated answers, featured snippets, voice responses and conversational search outputs.

• Develop frameworks for structuring content to support entity recognition, topical authority and trusted source signals.

• Partner with content and editorial teams to adapt formats, tone and structure for AI-driven discovery.

Content & Editorial Optimisation

• Provide SEO/AEO/GEO guidance for content creation, including keyword intent mapping, topic clustering and semantic optimisation.

• Ensure thought leadership, campaign and evergreen content is optimised for discoverability and relevance across channels.

• Support localisation and market teams with scalable optimisation frameworks.

Performance & Analytics

• Define KPIs and measurement frameworks for SEO, AEO and GEO performance.

• Track rankings, traffic, engagement, visibility and AI-surface performance, translating insights into clear recommendations.

• Produce regular performance reports and insights for stakeholders, highlighting opportunities, risks and impact.

Business

• Partner closely with business leads to ensure SEO, AEO and GEO strategies support commercial priorities by improving the discoverability, relevance and authority of the Bank’s products, capabilities and thought leadership across search engines and AI driven platforms.

• Support the development of high impact content frameworks, messaging and narratives optimised for search, answer engines and generative AI surfaces, aligned to key strategic priorities and client needs.

• Collaborate with content marketing colleagues to enable the CIB business globally to deliver integrated, search led and AI optimised content marketing campaigns aligned to client coverage objectives.

• Build strong relationships across the business, engaging regularly with key stakeholders to understand priority client segments, commercial opportunities and where SEO/AEO/GEO can most effectively drive visibility and impact.

• Support content and optimisation strategies that place data, analytics and search insights at the centre, with clear articulation of how improved search and AI visibility contributes to measurable business outcomes.

• Drive continuous improvement in search and content performance through experimentation, innovative optimisation approaches and a proactive mindset to evolving search and generative AI behaviours.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 6+ years of strong hands-on experience in SEO (Search Engine Optimisation), with working knowledge of AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) principles.

• Understanding of search algorithms, structured data, schema, semantic search and AI-driven discovery.

• Familiarity with enterprise CMS platforms, analytics tools (e.g. search performance, web analytics) and SEO tooling.

• Ability to translate complex technical concepts into clear guidance for non-technical stakeholders.

• Proven experience delivering SEO-led growth in a complex, enterprise or regulated environment.

• Experience working with content, technology and marketing teams across multiple markets.

• Exposure to AI search, generative answers or conversational interfaces is highly desirable.

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

• Technical SEO/ AEO/ GEO skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary:

Operational, Technology and Cyber Risk (OTCR) is a second line-of-defence Risk department that provides independent challenge, guidance, and oversight of first line-of-defence (1LoD) risk management. OTCR comprises coverage teams that oversee risk in the Bank’s lines of business and SME teams that provide deep expertise, setting the Bank’s OTCR risk management approach. OTCR sets the Bank’s approach for managing Information and Cyber Security (ICS) and Technology Risks. Both ICS and Technology risk are owned in 1LoD. OTCR provides independent oversight, guidance, and partnership to 1LoD risk management.

This is a Band 6, individual contributor position based in Singapore. It reports directly to Head, OTCR T&O International Markets, Policy & Regulatory Management. It is a permanent position requiring strong experience with Singapore and Malaysia’s regulatory landscape and deep knowledge of ICS & Technology risk.

This position spans two roles; a Technology & Operations (T&O) coverage role and an ICS & Technology SME role.

For the coverage role, the person will be responsible for review, challenge and (if relevant) approval of operational, technology and cyber risk matters in the Technology & Operations business unit.

For the SME role, the person will help, guide, and support informed decision-making and risk management with specialist knowledge and expertise. The role will be delivered through consultation, stakeholder engagement and SME insights.

Responsibilities :

The successful candidate will have a strong understanding of operating in a second line ICS and Technology Risk capacity and strong experience working with market regulators. They should be able to respond flexibly and collaboratively to evolving business, regulatory and threat requirements.

The role will provide oversight and challenge of ICS and Technology risk management as a risk partner to country leadership, as defined in the Bank’s ICS and Operational & Technology Risk Type Frameworks.

The role will focus on the following key activities:

• Coverage: Regulatory Engagement. Supporting and, where relevant, executing ICS & Technology risk regulatory engagement in relevant markets.

• Coverage: Managing Regulatory Change. Horizon scanning, impact and gap analysis of relevant regulatory change. This includes monitoring of regulatory implementation and driving Bank efforts to ensure compliance.

• Coverage: Business Strategy and Corporate Plans. Review, challenge and expert advice on corporate plan, evaluating with consideration of Risk Appetite, RCSAs, and business initiatives.

• Coverage: Risk & Control Self Assessments (RCSAs). Overseeing, supporting timely and accurate RCSA execution in relevant markets.

• Coverage: Risk Committees. Supporting high-quality, concise risk papers on ICS & Tech risk to relevant committees.

• Coverage/SME: Risk Appetite. Ensure timely and accurate risk profile reporting. Consult stakeholders in case of breaches.

• SME: Help, guide, and support informed decision-making and risk management with specialist knowledge and expertise. The role will be delivered through consultation, stakeholder engagement and SME insights. It does not involve approval responsibilities.

Key Stakeholders

• Country and Cluster CEO

• Regional & Country Chief Risk Officer

• Regional & Country OTCR Head

• Regional & Country Technology Manager

• Regional & Country CISO

• Country Compliance Officer

• Banking Regulators

• ICS & Technology Policy and Standard Owners

Our Ideal Candidate:

• Education - Degree in cyber security or technology or equivalent.

• 6+ years of proven experience in an information security office, senior governance and policy, ICS/ technology risk or operational risk or audit role.

• Thorough understanding of it security business process risks, threats, and internal controls relevant for managing and mitigating risks.

• Strong knowledge of cyber security and technology frameworks, information security principles, architecture.

• Technical knowledge across a broad range of ICS and technology risk capabilities including cyber defence, security monitoring, analytics, dlp, access management, cloud etc. Etc.

• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.

• Strong interpersonal and stakeholder management skills with experience across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams.

• Ability to collect and analyse data, establish facts, and make recommendations based on sound risk management principles.

• A passion for keeping technical knowledge and skills up to date and horizon scanning new and emerging thematic risks from new technology or techniques.

• Ability to articulate inherent and residual risk with specific ability to communicate complex ICS, technology and process risk clearly, concisely, and accurately to non-technical stakeholders in a lucid way.

• Must be a self-starter who is able to initiate and successfully drive initiatives to completion with little or no management supervision.

• Certifications Professional certifications related to ICS and technology risk are desirable (e.g., CCSP, CRISC, CISA, CISSP, CISM, GIAC etc).

Role Specific Technical Competencies

• Risk management

• Cyber security

• Regulatory engagement

• Technology architecture

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers