Company Overview:
Physio & Sole Clinic is a leading homegrown practice integrating the best of Physiotherapy and Podiatry. Our mission is to deliver high-quality care through effective communication and ethical clinical practice. With 11 locations across Singapore, we are growing and looking for motivated individuals to be part of our journey. We are currently looking for Patient Service Associates for our Punggol and East Gate @ Katong branch!
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Responsibilities:
Be the first point of contact for patients, managing enquiries, appointments, and registrations
Support daily clinic operations using our clinical systems and mobile platforms
Assist with clinic coordination, including scheduling and inventory management
Ensure the clinic environment is clean, organised, and welcoming
Handle payments, billing, and end-of-day counter closing
Provide support to patients and escalate queries when needed
Other ad-hoc duties as assigned
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Requirements:
Must be confident in handling administrative work using - Word/ Excel, computer and mobile apps
Able to work flexible shift hours and locations (according to monthly roster)
Positive attitude, team player, and willing to learn
Able to work independently with minimal supervision
Bonus Skill/Experience: Customer Service and receptionist experience of at least 1 year
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You’ll gain:
A front-row seat to how a fast-growing healthcare clinic operates
Real-world exposure working alongside clinicians and healthcare professional
Hands-on experience that builds confidence, communication, and problem-solving skills
Structured on-the-job training and mentorship
Working Hours
Monday to Thursday: 8:45am – 5:45pm / 11:15am – 8:15pm (rotating shifts)
Friday & Saturday: 8:45am – 5:45pm
5-day work week (off on Sunday + 1 weekday)
Closed on Public Holidays
