Total 4 job vacancies by Sj 2 Pte. Ltd.

Job Description:

We are looking for an experienced and skilled Trainer with a strongbackground in TCM principles. The ideal candidate will have expertise indesigning and delivering training programs for healthcare professionals. As aTCM Trainer, you will play a key role in improving the clinical and therapeuticskills of practitioners through focused training sessions.

Job Responsibilities:

• Develop, design, and implement specialized training programs for TCM therapists.
• Create engaging materials based on participants' needs.
• Integrate hands-on exercises and case studies to enhance real-world application.
• Innovate and update training curriculum to align with industry bestpractices.
• Implement quality assurance measuresto assess the effectiveness of training programs.

Job Requirements:

• Preferably Bachelor's Degree in TCM or equivalent related qualification.
• Additional certifications orqualifications related to training and education are a plus.
• Experience in designing and delivering effective training programs.
• Strong verbal and written communication skills.
• Flexible approach to training methodologies, accommodating different learning styles.

Interested candidates who wish to apply for theadvertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Job Descriptions:

• Oversee day-to-day operations of all branches to ensure service excellence and consistency.
• Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction.
• Manage and support branch managers and staff, ensuring performance and productivity targets are met.
• Monitor financial performance, budgets, and cost control measures.
• Drive marketing and promotional activities in collaboration with the marketing team to build brand awareness and attract new customers.
• Handle customer feedback and resolve operational issues promptly.
• Ensure compliance with health, safety, and regulatory requirements.
• Identify opportunities for business growth and expansion.

Requirements:

• Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
• Strong leadership, people management, and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Knowledge of sales, marketing, and brand development is an advantage.
• Strong problem-solving and decision-making abilities.
• Diploma/Degree in Business Administration, Hospitality, or related field preferred.

Please submit your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Roles & Responsibilities:

• Provide professional and regulated TCM consultation, diagnosis, and treatment services.
• Attend to patients’ inquiries about treatment and other TCM-related queries.
• Develop personalized TCM treatment plans based on patient needs and circumstances.
• Collaborate with service consultants and therapists to provide comprehensive treatment for patients.
• Assist in marketing efforts to promote public awareness of TCM services.
• Conduct regular training sessions for staff.
• Adhere to the TCM Physician’s Code of Conduct and comply with MOH and TCMPB regulations.

Requirements:

• Bachelor’s Degree in Traditional Chinese Medicine or any equivalent qualification.
• Registered TCM Practitioner with the Traditional Chinese Medicine Practitioners Board (TCMPB) of Singapore.
• Prior relevant clinic experience is preferred.
• Strong communication skills and a positive, proactive attitude.
• A team player with a willingness to learn and contribute to a dynamic work environment.
• Availability to work on weekends and public holidays as needed.

Application Process:

Interested candidates are invited to submit their resume to allen.zar@joyregroup.com. Please include a cover letter detailing your relevant experience and qualifications.

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.