Create an Exceptional Visitor Experience
Be the first point of contact for visitors and callers, creating a professional and welcoming experience
Own the end‑to‑end meeting room experience, from bookings and setup to refreshments and readiness
Keep reception areas, meeting rooms, and pantry spaces neat, organised, and guest‑ready
Receive and triage incoming calls, ensuring enquiries are directed promptly and accurately
Ensure Smooth Office Operations
Manage daily mail and courier activities, including coordination and basic cost tracking
Oversee procurement of office, pantry, and boutique supplies while keeping within budget
Ensure shared office equipment is well maintained and operational
Work closely with building management to resolve facilities and maintenance matters
Maintain accurate internal records such as directories, device lists, floor plans, and organisation charts
Care for the overall office environment, including plants and festive arrangements, in line with our brand standards
Support Our People & Culture
Coordinate a smooth and welcoming onboarding experience for new hires across brands
Prepare timely HR operational reports, including overtime and attendance tracking
Manage sourcing and ordering of uniforms and accessories for boutique staff
Arrange employee care gestures for celebrations and bereavements with discretion and thoughtfulness
Track administrative budgets and identify opportunities for cost efficiency
Support the planning and delivery of office events and company celebrations
What We Are Looking For
Someone organised, personable, and proactive, with strong attention to detail
Comfortable working with multiple stakeholders across different teams and brands
Enjoys creating positive experiences and supporting people behind the scenes
Able to balance hospitality, administration, and operational responsibilities with confidence
