Total 22 job vacancies by Salesforce.com Singapore Pte. Ltd.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Enterprise Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing:

• Drive ACV within the Singapore Enterprise  customers by creating, navigating, and closing opportunities, and making our customers successful with Slack.

• Provide recommendations based on a customer’s business needs and usage patterns

• Lead multiple customers simultaneously at various stages of the Slack buying cycle

• Drive revenue through proactive outreach to new and existing customers

• Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Across all sales teams, we are looking for the following attributes:

Business acumen Consultative selling Prospecting skills Compelling communicator Urgency Competitive spirit Collaborative, win-as-a-team attitude Resourceful Coachable Drive for results Trusted advisor

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Enterprise Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing:

• Drive ACV within the Singapore Enterprise  customers by creating, navigating, and closing opportunities, and making our customers successful with Slack.

• Provide recommendations based on a customer’s business needs and usage patterns

• Lead multiple customers simultaneously at various stages of the Slack buying cycle

• Drive revenue through proactive outreach to new and existing customers

• Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Across all sales teams, we are looking for the following attributes:

Business acumen Consultative selling Prospecting skills Compelling communicator Urgency Competitive spirit Collaborative, win-as-a-team attitude Resourceful Coachable Drive for results Trusted advisor

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Overview of the Role:

Salesforce is looking for a curious Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will drive the overall account strategy and revenue growth by working closely with other product specialists. You will have technical support from solutions architects and sales engineers. This role will be responsible for the Singapore territory.

Required Skills and Qualifications:

• Revenue: Proven success in quota-carrying, technology solution-based direct sales

• Account Planning and Strategy: Develops and executes plans to meet sales objectives by identifying and qualifying opportunities in the Singapore market

• Research and Discovery: Analyzes prospects’ current processes, identifies business challenges, and aligns with strategic goals based on customer use cases and value hypotheses

• Solutioning: Crafts compelling value propositions by aligning technology solutions with customer needs

• Customer Communication: Engages customers clearly, concisely, and promptly through writing, speaking, presenting, and using tools such as whiteboarding, Google Slides, and Zoom

• Resource Utilization: Drives results by leveraging all available tools and resources effectively

• Team Selling: Collaborates with account teams and partners to support deal execution and ensure customer success

The Enterprise Account Executive maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts.

Responsibilities:

• Establish professional and deep relationships with key personnel in assigned customer accounts

• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period

• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations

• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.

• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce

• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.

• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.

• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.

• Accurate quarterly forecasting and revenue delivery.

Requirements:

• Relevant experience of solution selling within a major IT services or software vendor.

• Candidate must have experience selling into Singapore market

• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets

• Ability to build rapport with customers including CxOs.

• CRM/ or application sales, relevant enterprise experience preferred.

• Adaptability with open mindset, driven, customer focused and a team player

• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Overview of the Role:

Salesforce is looking for a curious Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will drive the overall account strategy and revenue growth by working closely with other product specialists. You will have technical support from solutions architects and sales engineers. This role will be responsible for the Singapore territory.

Required Skills and Qualifications:

• Revenue: Proven success in quota-carrying, technology solution-based direct sales

• Account Planning and Strategy: Develops and executes plans to meet sales objectives by identifying and qualifying opportunities in the Singapore market

• Research and Discovery: Analyzes prospects’ current processes, identifies business challenges, and aligns with strategic goals based on customer use cases and value hypotheses

• Solutioning: Crafts compelling value propositions by aligning technology solutions with customer needs

• Customer Communication: Engages customers clearly, concisely, and promptly through writing, speaking, presenting, and using tools such as whiteboarding, Google Slides, and Zoom

• Resource Utilization: Drives results by leveraging all available tools and resources effectively

• Team Selling: Collaborates with account teams and partners to support deal execution and ensure customer success

Every CIO today is being required to evaluate their integration strategy in order to move faster and increase innovation to meet the demands of the market. Organisations are spending over $443 billion on integration work every year, yet they still can’t move fast enough to outpace competition. MuleSoft is building a new category of software to uniquely tackle this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over 1,200 enterprises across the globe.

We are looking for outcomes-oriented, highly collaborative Account Executives with an ambitious spirit to help us take on this market opportunity and achieve significant revenue targets. MuleSoft is one of the fastest growing enterprise software companies ever, and our Sales team is key to our explosive growth across the globe.

This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team who is owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Prime Sales, not overlay). We are paving the way to not only change the way our customers build software, but transform the way they do business. You will sell strategic business outcomes with long-term, high growth engagements.

You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year
• Partner with our global Sales Enablement team, who will guide you through onboarding and development programs that ensure your success
• Create a plan for your own territory long-term, building demand and working on existing and newly crafted opportunities
• Become an expert in MuleSoft messaging, our sales approach, and our products and services
• Be surrounded by a team of fiercely motivated individuals who are committed to delivering outstanding customer outcomes

What you’ll need to be successful:

• Experience selling to the Singapore market is a critical prerequisite, both focusing on existing customers and opening new whitespace accounts
• Recent, cumulative experiences that demonstrate your success in leading sophisticated and commercially significant sales to IT and business leaders
• Experience driving large and high complexity deals, $500 - 1000K+
• Deep Singapore experience and any other local requirements. At least 10+ years of experience in Solution sales within the Software industry
• Excitement around hunting greenfield territory and building your business from the ground up
• Strong focus on delivering customer success with a consultative, outcome-based sales approach
• Value speaking directly and honestly with others’ best interests at heart (we use radical candor)
• Understanding of industry-specific integration challenges and compliance requirements (financial services, healthcare, retail, etc.) which would enable you to position MuleSoft’s Anypoint Platform within vertical-specific digital transformation initiatives.
• A highly collaborative great teammate with company-first mentality—“be a good human” is a core value, meaning we leave our egos at the door and support each other to get results and win together
• Entrepreneurial and strategic self-starter with a willingness to embrace technical concepts, demonstrating intellectual curiosity and genuine empathy for customer business challenges.
• Combines commercial drive with the ability to translate complex technology solutions into meaningful business outcomes that address client priorities.
• Experience navigating complex enterprise buying committees spanning both business and IT stakeholders, with proven ability to align diverse priorities and build consensus around platform investments.
• Demonstrated ability to engage meaningfully with technology leaders and CIOs about their technology roadmaps, showing how integration platforms can support broader strategic initiatives rather than just solving tactical problems.

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Malaysia.
 

Responsibilities:

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.

• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.

• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.

• Strengthen client relationships through regular engagement and face-to-face meetings

• Prioritise and lead industry events and user groups to generate market interest.

• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.

• Building account strategy and territory plan for the Malaysia.

Required Qualifications:

• Proven track record of success in full cycle sales

• Experience in the Malaysia market with a track record of success.

• Credibility at all levels and evidence of building positive relationships internally and with the customer.

• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.

• Successful history of net direct new business sales, proving consistent delivery against targets.

• High motivation, resilience and ambition to build a career at Salesforce.

Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities

As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes in the local Vietnamese market.

Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.

You may be aligned to the following verticals and/or clouds:

• Healthcare & Life Sciences

• Financial Services

• Retail & Consumer Goods

• Manufacturing, Automotive, and Engineering

• Consumer & Business Services

Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts in the local Vietnamese market.

• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives

• Coordinate internal resources to meet customer business needs

• Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

• Share both Informatica and Salesforce value proposition for existing and/or new customers

• Drive growth within new and existing, assigned accounts

Qualifications:

• Full cycle sales experience

• Experience in selling technical platforms preferred

• Data Management Marketplace awareness

• Management of large key Enterprise account(s)

• Ability to strategize with a large extended team

• Fluent in English and Vietnamese to communicate with Vietnamese customers

At Salesforce Digital 360, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Social, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology!

The Solutions Engineering Team: a bit about us
The Solutions Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.We’re a fast-paced, light-hearted crew that work together, get the job done, and never take ourselves too seriously. It’s like a startup, without the capital.
Your Responsibilities: a bit about you
A Solutions Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, services, product, business consulting, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas:

* Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
* Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
* Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though.
* Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not.

Requirements:
* Proficiency with Vietnamese language as the role requires liaising with Vietnamese-speaking customers and stakeholders based in Vietnam and may require travel to Vietnam
* Pre-sales consulting experience with experience focused exclusively on the digital space
* Technical Skills on HTML, Javascript, CSS and Mobile technologies needed.
* Bachelor’s Degree in Information Technology, Computer Science, or Interactive Design
* Understanding of digital marketing best practices
* Experience Storytelling, Storyboarding, Technical Solution Design
* Experience developing mobile responsive web pages, emails and apps
* Experience with presentation software including PowerPoint, Google Slides.
* Pitching ideas, presenting to internal/external stakeholders
* A passion for solving problems
* 3 to 10+ years relevant work experience
* Industry experience across financial services, telecommunications, travel or retail preferred
* Salesforce Certifications and or Trailhead Ranger status
* SQL and relational database modelling experience
* Understanding and experience in the Martech landscape
* Enterprise software experience

Are you looking for a clear career path to Sales Development and beyond?
Do you want world-class training from an industry leading company?
Do you want to work as part of a diverse and innovative team?
Then this is your time to shine!

Salesforce is now hiring high potential individuals to join our Sales Development Associate (SDA) Program. Develop your technology and sales skills and build your career with Salesforce!

Sales Department Description:
We provide extensive training and mentoring to all candidates as well as the opportunity to attend our specialist “Sales Bootcamp” when you move to the next role in Salesforce. With our strong coaching culture, our aim is to support and nurture you on your journey to becoming a world class sales professional. This is a great opportunity to develop your experience in an international team with a market leader that has transformed the enterprise software market with cloud computing.

Who are we looking for?

• You are an early career professional and have some experience in customer engagements

• You are fluent in English AND Bahasa Indonesia to converse with clients in the Indonesia Market

• You are results-driven, have demonstrated some level of impact to pipeline, revenue and/or customer acquisition

• You are a team player and have great communication skills

• You have exceptional organisational and planning skills

• You’re independent, self-motivated, and can work off your own initiative

• You are interested in being part of a fast-paced sales environment and a sales career

• You are resourceful, coachable and have a strong business acumen

• You can accelerate growing into a quota carrying Sales Development role in around 12 months (based on performance and role availability)

What will you be doing?

• Collaborating with the Sales Development team to build further customer and industry intelligence

• Using social media channels to identify business opportunities

• Analysing organisational structures for our key accounts

• Developing new ideas for identifying potential key customers

• Attending workshops to improve your understanding of the company, improve your presentation skills and to prepare you for your next role in the company

• Provide support for running programmatic events/ programs in support of pipe generation

Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR).  SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation.  This opening is for BDR.  We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com  offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!

Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.

Responsibilities:

• Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts

• Create and prioritise strategic target account lists within Thailand

• Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)

• Consistently meet or exceed monthly sales targets/quotas.

• Conduct high level conversations with Senior Executives in prospect accounts

• Evangelize Salesforce and the On-Demand model

Required Skills:

• Fluent in Thai to converse with clients in the Thailand market

• Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)

• Excellent track record selling to Thailand clients

• Excellent Written/Verbal communication skill

• High Energy.

• Positive Attitude.

• Ability to multi-task, prioritise, and manage time effectively.

Are you looking for a clear career path to Sales Development and beyond?
Do you want world-class training from an industry leading company?
Do you want to work as part of a diverse and innovative team?
Then this is your time to shine!

Sales Department Description:
We provide extensive training and mentoring to all candidates as well as the opportunity to attend our specialist “Sales Bootcamp” when you move to the next role in Salesforce. With our strong coaching culture, our aim is to support and nurture you on your journey to becoming a world class sales professional. This is a great opportunity to develop your experience in an international team with a market leader that has transformed the enterprise software market with cloud computing.

Who are we looking for?

• You are an early career professional and have some experience in customer engagements

• You are fluent in Vietnamese to converse with clients in the Vietnam market

• You are results-driven, have demonstrated some level of impact to pipeline, revenue and/or customer acquisition

• You are a team player and have great communication skills

• You have exceptional organisational and planning skills

• You’re independent, self-motivated, and can work off your own initiative

• You are interested in being part of a fast-paced sales environment and a sales career

• You are resourceful, coachable and have a strong business acumen

• You can accelerate growing into a quota carrying Sales Development role in around 9-12 months (based on performance and role availability)

What will you be doing?

• Collaborating with the Sales Development team to build further customer and industry intelligence

• Using social media channels to identify business opportunities

• Analysing organisational structures for our key accounts

• Developing new ideas for identifying potential key customers

• Attending workshops to improve your understanding of the company, improve your presentation skills and to prepare you for your next role in the company

• Provide support for running programmatic events/ programs in support of pipe generation

• Tableau or adjacent technology experience required
   

Role Summary

This CSM will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment.
 

The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. 

Key Responsibilities

Customer Accountability and Value Alignment

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.

• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle

• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.

• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.

• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.

• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.

Strategic Advisory and Stakeholder Management

• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.

• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.

• Solidify partnership commitments and drive innovation aligned with customers' business challenges.

• Increase customer engagement with products and services and identify major political barriers to customer success.

• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

Technical Health, Adoption, and Risk Management

• AI  Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.

• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.

• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.

• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.

• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.

• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.

• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.

• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.

• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.

Minimum Requirements:

• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields. 

•  Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.

•  Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.

•  Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.

• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development

• Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep

• Understanding of data visualization best practices and dashboard design

• Familiarity with common data sources (databases, spreadsheets, cloud apps)

• Ability to demonstrate Tableau features and navigate workbooks/dashboards

• Knowledge of basic analytics use cases (sales dashboards, operational reporting, KPI tracking)

Cloud Specific Experience Preferred

• Tableau Desktop Specialist or Data Analyst certification

• Experience with Tableau governance basics (permissions, projects, data sources)

• Understanding of how Tableau connects to Salesforce data

Note: This role is office-flexible, and the expectation is to be in office 3 days per week.   

Responsibilities:

• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

Requirements:

• Relevant experience of solution selling within a major IT services or software vendor.
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer

Named Account Executive,Vietnam - MuleSoft - Based In Singapore

MuleSoft are looking for an experienced technology seller, having sold technology licence in their career - preferably software, but will consider most technology solutions. This is not your standard tactical role selling a piece of software. You will be responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Sales, not overlay).

We are paving the way to not only change the way our customers build software, but transform the way they do business.

You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year

• Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success

• Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities

• Become an expert in MuleSoft messaging, our sales approach, and our products and services

• Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes

What you’ll need to be successful:

• Experience selling to the Vietnam market

• Business level proficiency in Bahasa Melayu

• Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders

• Experience driving large deals, $250K+

• Strong financial savvy in order to craft well-founded value propositions

• Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts

• Experience in Solution sales within the Software industry

• An entrepreneurial spirit around owning a territory and building your business from the ground up

• Previous experience selling complex software solutions into Enterprise level customers.

• Strong direct sales experience (not Channel or Partner based)

• Ability to manage wider eco-system of partners and advisory firms.

• Consistent over-achievement of quota and revenue goals

• Successful history of net new business sales is a must

• Proven track record with relevant customer relationships

• Direct & New Business sales experience

• Proven ability to demonstrate virtual and extended teams

About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Lotus’s, AXA, Wells Fargo and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as an Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms.
We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.
The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.
More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in the journey towards digital transformation. If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.

Responsibilities

• Manage Small and Medium Business (SMB) organisations across a range of industries — particularly within the Malaysia territory — to understand their challenges and goals through focused discovery sessions and workshops.

• Play a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.

• Work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. Assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

• Business Problem Solving: Take ambiguous and sophisticated business problems and — using research and business assessment capabilities — define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

• Innovation Management: Bring focus to a client's decision-making process by communicating and evaluating solution options and driving consensus among key stakeholders. In some instances, help clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with Salesforce Solutions.

• Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions — delivering transformational pitches based on live product demonstrations. These solutions will leverage all Salesforce technologies to address the core challenges and objectives uniquely identified for each customer.

• Discover the customer's business needs and position the best Salesforce solution to achieve their business objectives.

• Build and present customised solutions and demonstrations focused on Salesforce products to multiple customer personas, showing how Salesforce will accelerate their business strategies and provide a clear path to value.

• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.

• Orchestrate and lead cross-functional solutions engagements, and align them to the opportunity strategy.

• Develop and deliver the story of the customer experience aided by Salesforce technologies.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Contribute to the team with an open mindset — feedback is always welcome as we strive for excellence.

• Ability to travel based on territory alignment and region (including within Malaysia).

Required Qualifications

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Knowledge of related applications, relational databases and web technology.

• Strong oral and written communication skills in both Bahasa Melayu and English — ability to engage with clients and stakeholders across Malaysia and Singapore effectively.

• Solid presentation, collaboration and interpersonal communication skills.

• Ability to work as part of a team to solve technical problems in varied environments.

• Minimum of 2 years of professional experience.

• Must be a Malaysian citizen or Malaysia Permanent Resident (PR), willing to work in Singapore and relocate back to Malaysia when the entity is established.

Preferred Qualifications

• Salesforce Certifications

• Previous experience as a Solution/Sales Engineer for a CRM company or similar technology

• Basic programming experience in HTML and other web-based technologies

• Familiarity with the Malaysian business landscape and local enterprise ecosystem

We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as a Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation. If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.


Responsibilities

• Manage Small and Medium Business (SMB) organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops.

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.

• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

• Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

• Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.

• "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.

• Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.

• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions

• Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy

• Develop and deliver the story of the customer experience aided by Salesforce technologies

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position

• Come with a open mindset and contribute to the team, we are always open to feedback in order to keep striving for excellence

• Ability to travel based on territory alignment and region

Required Qualifications:

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Knowledge of related applications, relational database and web technology

• Solid oral, written, presentation, collaboration and interpersonal communication skills

• Ability to work as part of a team to solve technical problems in varied political environments

• Minimum of 2 years of professional experience

Preferred Qualifications:

• Proficiency with Vietnamese language as the role requires liaising with Vietnamese-speaking customers and stakeholders based in Vietnam and may require travel to Vietnam

• Salesforce Certifications

• Previous experience as a solution/sales engineer for a CRM company or similar technology

• Basic programming experience in HTML and other web based technologies

As an Enterprise Architect, you will play a pivotal role in driving business transformation and delivering exceptional customer success through strategic use of Salesforce technologies. You will serve as a trusted technology and transformation advisor to some of the largest and most complex enterprise customers in the region. Our Enterprise Architects partner closely with clients to align their business priorities with technology roadmaps, guiding them on their digital transformation journey using the Salesforce platform. We proudly embody the Salesforce values: Trust, Customer Success, Innovation, Giving Back, Equality, Wellness, and Transparency.

Your Responsibilities: We are seeking experienced Digital Transformation Enterprise Architects to join our team. You will be embedded with key customers as a strategic advisor, delivering enterprise-level insights and guiding them across the Salesforce solution portfolio. This role requires a thought leader with deep curiosity for technology and broad industry expertise—someone who can look beyond the Salesforce platform and connect deeply with each client’s environment and strategic goals.

Your Impact: With the support of a comprehensive onboarding program—including certifications and internal enablement—you will quickly become a trusted Salesforce expert. As a successful Enterprise Architect, you will:

• Serve as a trusted technology advisor to some of the most significant companies in the region.
• Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
• Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
• Apply and advocate for best practices in Enterprise Architecture, Design Thinking, Value Assessment, Delivery Governance, Change Management, and Application Lifecycle Management.
• Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.
• Mentor and influence diverse teams, including customers, partners, and internal stakeholders.
• Contribute to broader organizational goals by building strong relationships with both internal and external partners.

Basic Requirements
• A genuine passion for business transformation through technology.
• Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
• Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
• Ability to operate independently and thrive in a distributed, collaborative environment.
• Outstanding interpersonal, communication, and stakeholder management skills.
• Demonstrated ability to rapidly learn new technologies.
• Strong skills in content creation, facilitation, and executive-level presentations.
• Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

Preferred Qualifications
• Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
• Background in enterprise consulting and experience leading complex technology implementations.
• Strong ability to build and maintain trusted relationships with C-level stakeholders.
• Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
• Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.

The Account Solution Engineer is responsible for leading the technical solution throughout the sales cycle, collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion.
The Solutions Engineer works alongside their colleagues, participates in building team culture and supports their aligned sales team. The Solution Engineer drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud, educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud.

Responsibilities:

• Manage customer engagements independently across a range of industries

• Work closely with customers as the main technical contact to understand their data management, master data management (MDM), and data governance challenges

• Build trusted relationships with VP/Director personas, data engineers, data scientists, and other technical personas

• Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication

• Create and deliver customized demos and conduct technical workshops with customers

• Lead Request For Proposal (RFP) responses and Proof Of Concept's (POC)

• Partner with the Customer Success Management (CSM) team on nurture activities including technical advisory, workshops, etc.

• Provide customer feedback on product gaps using Vivun.

• Support demos at marketing events independently.

• Serve as a mentor to team members, contributing to collective selling assets, knowledge repositories, and enablement materials

• Contribute to pipeline generation through delivery of technical workshops, participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events

• Stay current on certification of services required for area of responsibility

• Proactive learner who shares best practices, content, tips and tricks, and competitive intelligence

Skills/Experience Required:

• BA/BS or equivalent educational background is preferred

• 12+ years of presales/technical sales or consulting experience

• 10+ years of relevant experience in data integration, master data management, or data governance

• Must be proficient English and Vietnamese languages to manage customers from Vietnam Region.

• Certification in cloud services like AWS, GCP, Azure or Similar and Data technologies like Snowflake or Databricks or similar products is preferred.

• Advanced knowledge of security for cloud computing

• Expert level skills for Informatica services and product capabilities

• Ability to engage VP/Director customer personas

• Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases

• Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products

• Ability to create and execute on a strategic technical account plan

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

The ideal Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution

Your Impact

• Participate in the full application life cycle - design, development, testing, and deployment

• Interact with customers, project teams, and other stakeholders to ensure customer success

• Design, develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies

• Develop proofs of concept as needed during the design and requirements phase to evaluate products and integration strategies

• Validate application code using unit tests, security tests, and profiling tools

• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments

• Produce project documentation, including functional and technical designs, and end-user guides

• Travel is infrequent, varying with consultant preference and client requirements

Minimum Requirements: 

• 3+ years of experience in design and implementation using Salesforce.com tec

• Skill and passion for programming and technology

• Understanding of object-oriented programming (OOP) concepts

• * Skilled in Java, C#, or comparable OOP language

• Experience with HTML, CSS, JavaScript

• Experience with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)

• Strong problem-solving skills

• Ability and desire to learn new technologies and development tools

• A creative mindset to apply innovative approaches to software design

• Desire to work in a highly collaborative environment with a large team of like-minded developers

• Understanding of relational databases, data modelling, and SQL

• Understanding of Agile, Scrum, or other iterative development methodologies

Preferred Requirements:

• Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative subject area. Equivalent demonstrable work experience instead of a degree will be considered

• Ability to convey and convince customers of best practices at various levels within a large organisation

• Application design and development background

• Travel may be required and varies depending on the client's requirements

• A Strong Enterprise Architecture background would be favorable

• Relevant Salesforce experience is desired 

• Highly beneficial to have any Salesforce product certifications before joining:

• Salesforce Certified Administrator

• Salesforce Certified Advanced Administrator

• Platform App Builder

• Salesforce Certified Sales Cloud Consultant

• Salesforce Certified Service Cloud Consultant

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

OVERVIEW OF THE ROLE
Salesforce is currently seeking a Technical Architect, Public Sector Solutions to join our Professional Services team in Singapore. The Technical Architects serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers.

Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of thehttp://salesforce.com/Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.

Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.

YOUR IMPACT

• Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.

• Ensure scalable and standard methodology solutions to meet and exceed customer needs.

• Guide the evaluation of business and technical requirements.

• Build relationships with key collaborators and team members.

• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.

• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.

• Review and guide project vision and direction, implementation approach and key artefacts.

• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.

• Where required, hands-on application configuration to meet customer needs.

• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.

• Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.

• Where required, support pre-sales activities to position Salesforce Services.

• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.

REQUIRED QUALIFICATIONS

• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.

• Ability to analyze, design, and optimize business processes via technology and integration.

• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.

• Work independently and as part of a distributed team and a willingness to take ownership of problems.

• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.

• Available to travel regionally depending on customer needs.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

PREFERRED QUALIFICATIONS

• A detailed understanding of Web Services, Data Modeling, and Enterprise application architecture and integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).

• Ability to build and maintain key relationships with C-level / mid level and key decision makers.

• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.

• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.

• Proven experience in working for Public Sector in Singapore and / or across the South Asia region.

The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.

The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities:

• Manage Enterprise and Commercial organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops

• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals

• Build trusted relationship with senior executives and key decision makers across Business and Technology

• Able to create the first level of Business Architecture and engage Business/ IT on it.

• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value

• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources

• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives

• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners

• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.

• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.

Skills/Experience Required:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage

• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.

• Business case/value engineering experience to drive compelling points of view

• Knowledge of related applications, relational database and web technology

• Solid interpersonal communication skills and relationship skills

• Ability to work as part of a team to solve technical problems in a varied environment

• Translate these needs into a compelling vision and roadmap for our customers

• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries

• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to solve problems in varied, fast paced environments

• Inquisitive, practical and passionate about technology and sharing knowledge

• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles

• Good at explaining ideas and finding ways to keep people’s attention.

• Knowledge of Salesforce will be an added advantage.