Total 5 job vacancies by Runsun Cloud Pte. Ltd.

Job Summary:

This position is responsible for handling daily legal and compliance activities, including document review, legal research, and corporate governance. It plays a crucial role in supporting the Legal & Compliance department in managing the company’s legal and regulatory obligations globally.

Responsibilities and Duties:

• Assist in reviewing and drafting contracts, NDAs and other legal documents.
• Ensure contracts comply with company policies and requirements, legal compliance, and international standards.
• Assist in matters related to the establishment of cross-border subsidiaries, including the preparation of incorporation documents and liaison with external company formation agencies.
• Assist in handling other matters assigned by the Legal Manager.

Requirements / Professional Skills:

• Minimum Diploma or bachelor’s degree in law, Legal Studies, or a related field is preferred.
• At least 1-2 years of relevant experience in corporate commercial law acquired in-house or in a law firm
• Able to work independently and be a team player
• Good written and spoken English to effectively communicate with international affiliates and business partners
• Able to maintain confidentiality on all legal and corporate secretarial matters

Are you a tech enthusiast eager to shape the future of high-performance computing? If you’re passionate about technology and eager to make a tangible impact, RunSun is the place for you. At RunSun, we’re revolutionizing the cloud landscape with cutting-edge GPU infrastructure, and we’re looking for dynamic individuals like you to join our team.

Who we are:
RUNSUN is a leading provider of AI computation power services, certified as NCP (NVIDIA Cloud Partner). Runsun Cloud is at the forefront of delivering unparalleled performance for compute-intensive workloads, ensuring that our clients experience unmatched speed and efficiency. From our Kubernetes-native cloud platform to our advanced networking and server architecture, we consistently outperform traditional cloud providers. We are dedicated to enable our customers to achieve their technological and business goals by leveraging our advanced infrastructure and expertise.

Job Summary:
The Sales VP is responsible for leading and driving the sales team of our computation power service company to achieve ambitious sales targets. This role requires a strategic thinker, an excellent leader, and a results-oriented professional who can develop and execute sales strategies, build and maintain high-level client relationships, and manage the overall sales process from lead generation to closing deals.

Key Responsibilities:

Sales Strategy Development and Execution:

1. Develop comprehensive sales strategies and plans that align with the company's overall business objectives and market trends. Set clear sales targets, quotas, and performance metrics for the sales team.
2. Analyze market data, customer needs, and competitor activities to identify new business opportunities, potential markets, and growth areas. Adjust sales strategies accordingly to maintain a competitive edge in the market.
3. Oversee the implementation of sales strategies, ensuring that all sales activities are carried out effectively and efficiently. Monitor and evaluate the performance of the sales team against established targets and make timely adjustments to improve performance.

Team Leadership and Management:

1. Recruit, train, and develop a high-performing sales team. Provide guidance, coaching, and mentorship to sales representatives to enhance their sales skills, product knowledge, and customer service capabilities.
2. Set clear goals and expectations for the sales team, and establish a performance management system to track and evaluate individual and team performance. Provide regular feedback and rewards to motivate and retain top talent.
3. Foster a positive and collaborative team culture within the sales department. Encourage teamwork, knowledge sharing, and innovation to drive continuous improvement in sales performance.

Client Relationship Management:

1. Build and maintain strong relationships with key clients, including C - level executives and decision - makers. Understand their business needs, pain points, and strategic objectives, and provide customized solutions using our computation power services.
2. Serve as the primary point of contact for major accounts, ensuring high - level customer satisfaction and loyalty. Proactively address client concerns and issues, and work closely with other departments (such as technical support and operations) to resolve any problems in a timely manner.
3. Identify opportunities for upselling and cross-selling to existing clients, and develop strategies to increase client lifetime value.

Sales Process Management:

1. Oversee the entire sales process, from lead generation and qualification to proposal development, negotiation, and closing. Ensure that all sales activities are in line with the company's sales methodology and best practices.
2. Review and approve sales proposals, contracts, and pricing agreements to ensure compliance with company policies and profitability targets. Negotiate complex deals with clients to achieve favorable terms for the company.
3. Use market data to analyze sales trends, identify areas for improvement, and make data-driven decisions to optimize the sales process.

Sales Event and Campaign Leadership:

1. Plan and execute large-scale sales events, such as major product launches, industry conferences, and high-profile promotional campaigns. Coordinate with marketing, product development, and other departments to ensure the success of these events.
2. Set goals and strategies for sales events and campaigns, and track their effectiveness in generating leads, increasing brand awareness, and driving sales. Use the insights gained from these events to refine future sales and marketing strategies.

Collaboration with Other Departments:

1. Collaborate closely with the marketing department to develop integrated marketing and sales strategies. Provide input on market research, product positioning, and marketing collateral to ensure that marketing efforts support sales goals.
2. Work with the product development team to provide market feedback and customer requirements. Participate in product development initiatives to ensure that our computation power services meet the evolving needs of the market.
3. Liaise with the technical support and operations teams to ensure seamless delivery of services to clients. Coordinate efforts to resolve any technical or operational issues that may impact client satisfaction or sales performance.

Qualifications and Skills:

1. Education: A Master's degree in Business Administration, Marketing, or a related field is preferred. A bachelor's degree with extensive relevant work experience will also be considered.
2. Experience: At least over 5 years of experience in sales, with a proven track record of achieving and exceeding sales targets. Experience in the technology or computation power services industry is highly desirable. A minimum of 3 years of experience in a leadership role, managing and leading a sales team. Demonstrated ability to build and develop high-performing sales teams.

Skills:

1. Exceptional strategic thinking and planning skills. Ability to develop and execute long - term sales strategies in a dynamic and competitive market.
2. Strong leadership and management skills. Proven ability to motivate, coach, and develop sales teams to achieve peak performance. Excellent communication and interpersonal skills. Ability to build and maintain relationships with clients, partners, and internal teams at all levels.Proficient in using sales analytics tools and CRM systems to drive data - driven decision - making. Strong analytical skills to interpret market data and sales performance metrics.Exceptional negotiation and closing skills. Ability to handle complex sales negotiations and close deals with high - value clients.In-depth understanding of the computation power services market, including industry trends, competitor landscape, and customer needs.Ability to work under pressure and manage multiple priorities in a fast - paced environment.

Language: Proficient in English (written and spoken). Ability to communicate in Chinese （written and spoken to liaise with Chinese-speaking stakeholders. Proficiency in additional languages is an advantage.

Benefits and Compensation:

Compensation: We offer a highly competitive salary package, including a base salary and performance - based bonuses, commensurate with experience and skills.

If you believe you have the skills and leadership qualities to excel as a Sales VP in our company, please submit your resume and a cover letter outlining your relevant experience and suitability for the role to sg.hr@runsun.com. Embark on an exciting career journey with RunSun — where your ideas and expertise will help shape the future of Artificial Intelligence.

Role Summary

The Customer Service & Operations Engineer (Junior) provides first-line operational support and customer communication for production environments. The role focuses on responding to customer requests according to defined SLAs, managing internal ticket workflows, coordinating with technical teams, and providing timely status updates to customers.

Key Responsibilities

·      Respond to customer requests and incidents according to SLA requirements.

·      Maintain clear communication with customers regarding issue status and resolution progress.

·      Create and manage internal tickets based on customer requests or monitoring alerts.

·      Track ticket lifecycle and coordinate with internal teams to ensure timely resolution.

·      Escalate incidents or issues to appropriate engineering teams when necessary.

·      Collect operational data and assist in preparing service reports.

·      Participate in shift handovers and maintain operational documentation.

Required Qualifications

·      Bachelor’s degree in IT, Computer Science, Engineering, or equivalent practical experience.

·      0–2 years of experience in technical support, service desk, or IT operations.

·      Strong communication and customer service skills.

·      Basic understanding of IT infrastructure concepts such as servers and networking.

·      Willingness and ability to work in a shift-based support model, including night shifts, weekends, and public holidays, in accordance with business operational needs and in compliance with MOM regulations.

Preferred Qualifications

·      Experience in customer-facing technical support roles.

·      Familiarity with ticketing or service desk systems such as Jira or ServiceNow.

·      Experience working with global teams or customers.

Role Summary

The Data Center Operations & Customer Service Engineerprovides operational and technical support for production infrastructure andcustomer services. The role performs hands-on data center operations andsupports troubleshooting activities involving servers, networking equipment,and data center infrastructure.

Key Responsibilities

·      Respond to customer incidents and service requests according to SLA requirements.

·      Create and manage operational tickets and coordinate with engineering teams.

·      Perform routine data center inspections including servers, racks, cabling, and networking equipment.

·      Execute operational procedures such as rack/stack, cabling, and hardware component replacement.

·      Assist engineers with troubleshooting by collecting logs, hardware indicators, and diagnostic information.

·      Support monitoring systems and participate in incident response processes.

Required Qualifications

·      Bachelor’s degree in IT, Computer Science, Engineering, or equivalent practical experience.

·      2–5 years of experience in data center operations or infrastructure operations.

·      Hands-on experience with servers, networking equipment, and data center environments.

·      Basic Linux system administration and operational experience.

·      Understanding of networking fundamentals such as TCP/IP and switching.

·      Willingness and ability to work in a shift-based support model, including night shifts, weekends, and public holidays, in accordance with business operational needs and in compliance with MOM regulations.

Preferred Qualifications

·    Hands-on experience performing rack/stack, cabling, and hardware maintenance in data centers.

·      Experience troubleshooting server and network equipment.

·      Familiarity with monitoring systems and incident management tools.

·      Experience supporting large-scale infrastructure environments.

The PMO Project Assistant will serve as a key execution support role within the Project Management Office, helping to ensure that milestones are tracked, communications flow seamlessly, and project documentation remains accurate and current.

This role is ideal for a detail-oriented professional who thrives in a cross-functional, fast-paced environment and can bridge communication across internal teams, vendors, and customers — including across different time zones and languages.

Key Responsibilities

1. Cross-Workstream Coordination

•      Coordinate day-to-day activities across multiple project workstreams including engineering, operations, and external vendors

•      Facilitate alignment and ensure action items are clearly assigned, tracked, and followed up on

2. Milestone & Risk Tracking

•      Maintain and update project trackers, timelines, and milestone dashboards on a regular basis

•      Monitor project risks, issues, and dependencies, flag deviations from plan to the Project Manager

•      Prepare weekly status summaries and progress reports for internal and external stakeholders

3. Documentation & Reporting

•      Prepare and maintain project documentation including project charters, meeting minutes, status reports, and action logs

•      Compile and format reports for management reviews, client updates, and vendor communications

4. Meeting Coordination & Follow-Ups

•      Schedule and organize project meetings, including preparation of agendas and pre-read materials

•      Record meeting minutes and distribute clearly documented action items with owners and deadlines

•      Follow up on outstanding action items to ensure timely resolution

•      Coordinate across time zones to accommodate distributed team schedules

Requirements

•      1+ year of experience in project coordination, PMO support, or a related administrative/operations role

•      Experience working in a technology, engineering, or services company is preferred

•      Bachelor's degree in Business Administration, Engineering, Communications, or a related field

Skills & Competencies

•      Strong organizational skills with meticulous attention to detail

•      Proficiency in project management tools such as Jira, Asana, or MS Project

•      Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

•    Proficient in English and Mandarin （written and spoken） to liaise with Mandarin-speaking clients and stakeholders

•      Ability to manage multiple tasks

•      Proactive and self-motivated with a strong sense of ownership and accountability

•      Comfortable working in a fast-paced