Job Summary
The Flight Attendant supports the Senior Flight Attendant ensuring passenger safety, comfort, and service excellence during flight operations. The role requires strict adherence to aviation safety regulations, company policies, and operational procedures.
Key Responsibilities
1. Safety & Compliance
- Assist in conducting pre-flight safety checks of cabin equipment
- Participate in safety briefings and ensure compliance with aviation regulations
- Demonstrate and explain safety procedures to passengers
- Assist in managing emergency situations in accordance with company SOPs
- Ensure compliance with all applicable aviation, safety, and regulatory requirements
2. Passenger Service
- Welcome and assist passengers during boarding and disembarkation
- Provide courteous and professional in-flight service
- Address passenger enquiries and special requests in a timely manner
- Support the Senior Flight Attendant in resolving service-related matters
3. Cabin Operations
- Assist in preparation and organisation of cabin prior to take-off and landing
- Ensure cabin cleanliness and proper stowage of equipment
- Support catering and service coordination
- Complete required documentation and reports after each flight
4. Team Support
- Work collaboratively with flight crew and ground operations staff
- Follow instructions from the Senior Flight Attendant
- Participate in training and performance development programmes
Education & Certification
- Minimum degree Levels or equivalent
- Relevant cabin crew certification or training preferred
- Able to communicate and work with stakeholders in Japan effectively
- >20 years of experience in flight service
Skills & Competencies
- Good interpersonal and communication skills
- Ability to work in a team-oriented environment
- Ability to remain calm and professional under pressure
- Physically fit to perform cabin crew duties (e.g., prolonged standing, assisting passengers, operating safety equipment)
- Willingness to work irregular hours, weekends, public holidays, and overnight duties
