Total 3 job vacancies by Rejoy Suites Pte. Ltd.

Job Descriptions:

• Oversee day-to-day operations of all branches to ensure service excellence and consistency.
• Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction.
• Manage and support branch managers and staff, ensuring performance and productivity targets are met.
• Monitor financial performance, budgets, and cost control measures.
• Drive marketing and promotional activities in collaboration with the marketing team to build brand awareness and attract new customers.
• Handle customer feedback and resolve operational issues promptly.
• Ensure compliance with health, safety, and regulatory requirements.
• Identify opportunities for business growth and expansion.

Requirements:

• Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
• Strong leadership, people management, and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Knowledge of sales, marketing, and brand development is an advantage.
• Strong problem-solving and decision-making abilities.
• Diploma/Degree in Business Administration, Hospitality, or related field preferred.

Please submit your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process. 
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Job Description:

We are looking for an experienced and skilled Trainer with a strongbackground in TCM principles. The ideal candidate will have expertise indesigning and delivering training programs for healthcare professionals. As aTCM Trainer, you will play a key role in improving the clinical and therapeuticskills of practitioners through focused training sessions.

Job Responsibilities:

Develop, design, and implement specialized training programs for TCM therapists.

Create engaging materials based on participants' needs.

Integrate hands-on exercises and case studies to enhance real-world application.

Innovate and update training curriculum to align with industry bestpractices.

Implement quality assurance measuresto assess the effectiveness of training programs.

Job Requirements:

Preferably Bachelor's Degree in TCM or equivalent related qualification.

Additional certifications orqualifications related to training and education are a plus.

Experience in designing and delivering effective training programs.

Strong verbal and written communication skills.

Flexible approach to training methodologies, accommodating different learning styles.

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.