Total 6 job vacancies by Rapsys Technologies Pte. Ltd.

Role: IT Project Manager Network

JD:
1. Degree in Computer Engineering, Information Systems, Computer Science or equivalent.

2. Minimum 5 years of working experience involving LAN/WAN, Wireless, Firewall, IPS, MPLS, IPv6, routing protocols, VPN and related network technologies.

3. Experience in the planning and management of network cabling projects and installation of wireless Access Points.

4. Should hold relevant industry certifications such as CCNP and PMP

5. Provide the number of Cloud network Infra projects handled.

6. Desirable to have experience in Public Cloud platforms, especially AWS.

7. Good knowledge of network products / solutions available in the industry, preferably with hands-on experience.

8. Good command of English and communication skills (writing and speaking).

9. Strong interpersonal skills and team-work qualities.

Key Requirements:

• IT Network Project Manager (Senior Consultant level)

• Experience managing Network Infrastructure projects across On-Premises and Cloud environments

• Strong knowledge of LAN/WAN, Wireless, Firewall, IPS, MPLS, IPv6, Routing Protocols and VPN technologies

• Experience in network cabling projects and wireless access point deployments

• Public Cloud experience (AWS preferred)

• PMP certification preferred

• CCNP certification preferred

• Government sector experience preferred but not mandatory

• Candidate must be able to clear minimum Cat 2 Security Clearance

Scope of Work
The Delivery Manager will be responsible for:

1. Project Management

·        Track project timelines, resources, risks, and change requests.

·        Oversee automated testing frameworks and CI/CD pipelines.

·        Ensure adherence to client’s guideline

·        Manage client’s provided environments, deployments, and data migration.

·        Deliver first initiative within 6 months; subsequent releases every 4–6 months.

·        Manage sprints, releases, and risks using SGTS tools (e.g., Gitlab, JIRA).

·        Develop and maintain a product roadmap aligned with business objectives.

2. Business Analysis

·        Conduct workshops to gather business requirements and processes.

·        Maintain and prioritize product backlog.

·        Define and validate user stories and acceptance criteria.

·        Perform gap analysis between current and future state processes.

·        Support UAT, including test case preparation and acceptance validation.

·        Ensure solutions deliver business value and measurable KPIs.

3. Stakeholder Management & Support

·        Conduct discovery sessions and requirement workshops.

·        Communicate progress and risks to stakeholders.

·        Provide end-user training and onboarding materials.

·        Ensure smooth adoption of ServiceNow solutions.

·        Support change management and adoption planning.

4. Documentation & Knowledge Management

·        Develop and maintain SOPs, user manuals, and process documentation.

·        Maintain system architecture and integration specifications.

·        Maintain a knowledge base for recurring issues and resolutions.

5. System Maintenance & Support

·        Establish and enforce response time SLAs for support categories.

·        Maintain dedicated capacity within the team rotation to balance maintenance and new development.

·        Categorize and prioritize maintenance items, bug fixes, performance improvements, and enhancements in the product backlog during grooming sessions.

·        Conduct regular health checks (including batch job monitoring) and provide performance analysis during sprint reviews and retrospectives.

·        Establish and track KPIs (system health, application performance, availability), with automated alerting thresholds.

·        Integrate maintenance & monitoring activities into sprint cycles, allocating story points and expedited processes for critical fixes.

Job Requirements

Experience

·        7–8 years delivering application development projects with at least 4 years experience in ServiceNow in enterprise/government environments

Key skills

·        Agile project management, backlog management, release planning, governance & compliance, stakeholder engagement, documentation, business analysis, solution adoption

Technical knowledge (any of the following area)

·        ServiceNow: ITSM, CSM, HRSD, IRM, App Engine Studio, Flow Designer, Integration Hub

Preferred certifications

·        ServiceNow Certified System Administrator (CSA); ServiceNow Certified Implementation Specialist (ITSM/HRSD); Certified Scrum Master 

Role: IT Project Manager

JD:
Proficiency in Japanese Speaking Mandatory

Project Delivery Support

• Run project from initiation to closure, ensuring deliverables meet business requirements and quality standards
• Develop and track project plans, schedules, and resource allocation
• Ensure successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Prepare Steering Committee materials and review minutes of the meeting.
• Follow up on actions and comments from Steco to ensure they are timely acted upon to closure

Process and Methodology

• Ensure adherence to delivery methodologies, governance, and control processes
• Monitor progress, manage risks and issues, and implement mitigation strategies
• Work with the Project Manager (bank’s side) on the overall project plan from the platform, infra team and system delivery & release perspective
• Ensure that the list of deliverables are defined and understood within the various system delivery
• Provide timely update to the Bank’s PM on the system delivery progress status, risk, issues and escalation
• Analyse and highlight project risks and develop necessary risk mitigation plans
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution

Stakeholder Coordination

• Collaborate with Bank’s IT Project Manager, SMBC and JRI HO PICs, APAC IT and JRIS PICs and HO project team and vendors to ensure alignment on project scope and timelines
• Provide detailed project insights, timely status reporting and escalate issues when necessary
• Facilitate effective communication and foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives

Other related Project tasks

• Support other project related tasks that may be assigned from Bank Project PM, in line with the resource skills

Job Title: Project Manager

Work location: Must be able to work from both Mapletree Business City and Punggol Digital District, adapting to meeting needs across either location.

JD:

EXPERIENCE AND SKILLS NEEDED
Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline

Minimum 3-5 years of Project Management experience

Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

Strong analytical, conceptualisation and problem solving skills

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

Added advantage if possess the following:

Project Management (Agile) experience

Project Management related certification such as CITPM, COMIT or PMI

Experience in Audit/Quality Management and Portfolio Management

Additional Responsibility

- Drives project management for complex technical initiatives by applying

advanced understanding of cloud platforms for infrastructure planning, and

data integration solutions for system connectivity.

- Partner with Product Manager in managing operational aspects of products or

feature areas and driving their success from implementation to ongoing

support.

- Conduct and support through systems, users and security tests pre-release.

- Contribute to setup and configuration of DevOps tools and environments.

- Accountable for identifying and assessing operational risks, developing

mitigation strategies (including audit preparation and incident management

processes).

Added Advantage for below Experience & Skillset

- Ability to handle ambiguous projects with minimal guidance, managing end-to-

end delivery and aligning with organizational goals.

- Building strong team relationships and supporting cross-functional

collaboration.

- Highly meticulous and tenacious, follows up with things to closure.

- Experience in government agencies is a plus.

- Experience with platforms like Confluence, JIRA are a plus.

Role: Product Manager (UX/Product Designer & Procurement)

JD:

1. Product Design & User Research

● Deep-Dive Workflows: Analyze Singpass Incident Response (IR) workflows to design

intuitive dashboards, alert flows, and communication templates within the core IRM

platform to aggressively reduce Mean Time to Recovery (MTTR).

● UX/UI Strategy: Translate user feedback into tangible wireframes and functional product

requirements optimized for high-stress environments.

2. Framework Mastery & Training (Train-the-Trainer)

● IMAG Expertise: Undergo intensive training to become deeply well-versed in GovTech’s

Incident Management Assessment Guide (IMAG) framework.

● Knowledge Transfer: Act as the primary trainer, upskilling both the core Singpass team

and future onboarded users on the IMAG framework and the practical usage of the IRM

platform.

3. Procurement, Finance & Vendor Management

● Government Procurement: Partner closely with GovTech’s Finance Business Partners

to navigate and execute the procurement of enterprise platform licenses and associated

productivity tools.

● Vendor Operations: Lead coordination with the enterprise platform vendor support team

to advocate for new features, track deliverables, and monitor the resolution of security

vulnerabilities.

4. Stakeholder & Compliance Management

● Roadmap Alignment: Act as the central bridge between Singpass users, GovTech

leadership, and engineering teams to prioritize the product backlog.

● Security & Compliance: Ensure the platform rigorously adheres to GCC+ and GDC

security standards lifecycle.

Role: Project Coordinator/Manager
Location: Changi

JD:
Key Responsibilities  The Project Manager Level 1 is responsible for executing defined project tasks and supporting the project lifecycle under close supervision.  Project Execution Support: Assist in the execution of project plans, schedules, and resource assignments. 

Documentation and Reporting: Maintain project files, documentation (e.g., meeting minutes, risk logs, status reports), and ensure accuracy and timely reporting to stakeholders and the senior PM. 

Schedule and Task Management: Track project milestones and tasks, ensuring team members are aware of deadlines and deliverables. 

Stakeholder Communication: Facilitate basic communication with internal project team members and, occasionally, external stakeholders under direction. 

Risk and Issue Tracking: Help identify, log, track, and escalate basic risks and issues to the senior project manager. 

Quality Assurance: Ensure project deliverables meet defined quality standards and acceptance criteria.

 Process Adherence: Follow organizational project management methodologies, standards, and tools.