Total 3 job vacancies by Progression Search Pte. Ltd.

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.
    (Firewalls: Expert-level management of Cisco OR FortiGate)

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).

CLIENT SUMMARY

A global technology consulting firm specializing in end-to-end digital transformation, helping enterprises modernize their operations through ERP, cloud, data, and automation solutions. The organization partners with leading enterprise technology platforms to design and implement scalable systems that improve efficiency, decision-making, and business performance. With a strong regional presence in Asia, it works closely with multinational and mid-market clients to deliver practical, results-driven transformation outcomes.

RESPONSIBILITIES

As an SAP Production Planning (PP) Consultant, you will contribute to project delivery by applying your functional expertise to support implementations and enhancements. You will work closely with team members and clients, demonstrating professionalism, accountability, and a strong focus on collaboration and quality outcomes.

• Lead and deliver SAP PP implementations and enhancements across the full project lifecycle, including design, configuration, testing, and deployment.
• Engage with stakeholders to gather business requirements, perform gap analysis, and translate them into effective solution designs and technical specifications.
• Configure and optimize SAP PP processes, including MRP, capacity planning, and production execution.
• Provide expert-level troubleshooting and application support, ensuring system stability and performance throughout the Software Development Life Cycle (SDLC).
• Drive integration with other SAP modules (MM, PP, QM) and ensure seamless data flow across SAP and non-SAP systems.
• Maintain system governance by managing user access, documentation, and testing standards, ensuring adherence to best practices.
• Facilitate workshops, conduct user training, gather requirements, facilitate User Acceptance Testing (UAT), and translate business needs into system solutions.
• Collaborate with cross-functional teams, vendors, and stakeholders to deliver projects effectively while continuously identifying opportunities for improvement and innovation.

REQUIREMENTS

• For PP Consultants: Minimum of 4 years of experience in SAP PP functional implementation and/or support experience, with at least 3 full-cycle (end-to-end) implementations.
• For Senior PP Consultants: Minimum of 7 years of relevant experience, preferably in a consulting or vendor environment, with at least 5 full-cycle implementations.
• Strong functional knowledge of SAP Production Planning (PP) and its integration with other SAP modules.
• Hands-on experience in SAP PP configuration, implementation, and support.
• Strong exposure to manufacturing environments (discrete, process, or repetitive manufacturing).
• Experience in MRP, capacity planning, production orders, BOMs, routings, and shop floor execution.
• Experience with SAP S/4HANA and regional/global template rollouts is highly advantageous.
• Proven experience in SAP PP and its integration with key modules such as MM, SD, QM, and Product Costing.
• Hands-on experience with business role setup (authorizations) and data migration activities (e.g., data mapping, cleansing, validation, and load execution).
• Willingness to travel regionally and globally for project implementations and rollouts.

Your Knowledge, Skills, and Qualifications

• Strong understanding of end-to-end manufacturing processes, including demand planning, MRP, production planning, scheduling, execution, and shop floor control.
• Strong stakeholder management skills, including leading workshops, conducting user training, gathering requirements, and translating business needs into system solutions.
• Proven ability to convert business requirements into detailed functional specifications and collaborate effectively with technical teams on system integrations.
• Excellent communication and interpersonal skills, both written and verbal.
• Analytical, proactive, and able to deliver in fast-paced project environments.
• Experience with SAP S/4HANA Cloud Public Edition is highly recommended.
• Bachelor’s degree in Computer Science, Engineering, Supply Chain, Business Administration, or a related field.

GOOD TO HAVE

• Exposure to IBP, WM/EWM is a plus.
• SAP certifications or other relevant professional qualifications are advantageous, though not mandatory.