Total 13 job vacancies by Phoon Huat Pte. Ltd.

Grow your career in a dynamic retail & FMCG environment!

We are looking for a driven and hands-on Sales & Operations Executive to support our growing retail, O2O, and Modern Trade channels. If you enjoy working in a fast-paced environment and making a direct impact on business performance, we’d love to hear from you.

What You’ll Be Doing

You will play a key role in ensuring smooth day-to-day operations while driving sales growth across multiple channels:

Sales & Operations

• Support daily retail operations and ensure seamless business execution

• Coordinate across outlets, warehouse, customer service, and partners

O2O & Digital Platforms

• Manage online platforms (e.g. Grab, Foodpanda)

• Ensure accurate product listings, pricing, promotions, and order fulfilment

Outlet Support

• Work closely with store teams to resolve operational issues

• Monitor stock availability and customer concerns

Inventory Management

• Track inventory levels across outlets and online channels

• Coordinate replenishment and resolve discrepancies

Promotions & Campaigns

• Execute marketing campaigns and in-store promotions

• Track performance and provide insights for improvement

Modern Trade

• Manage operations with key accounts (e.g. Cold Storage, 7-Eleven)

• Coordinate with buyers and internal teams for smooth distribution

Pricing & Product Management

• Maintain accurate pricing across all channels

• Support SKU listing, product setup, and updates

Reporting & Analysis

• Prepare sales and operational reports

• Analyse trends to identify growth opportunities

What We’re Looking For

✔️ Minimum 5 years of experience in Sales & Operations (Retail / FMCG preferred)
✔️ Hands-on experience with O2O platforms (Grab, Foodpanda is a plus)
✔️ Exposure to Modern Trade accounts is advantageous
✔️ Strong skills in Excel & PowerPoint (Power BI / SAP is a bonus)
✔️ Highly organised with strong problem-solving abilities
✔️ A proactive, results-driven team player who can work independently

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experiences preferred.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experiences preferred.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experiences preferred.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Key Responsibilities

Store Operations

• Oversee daily store opening and closing procedures, including briefings, cash reconciliation, and reporting

• Plan staff schedules and delegate tasks to ensure smooth store operations

• Maintain a clean, organised, and safe retail environment

• Ensure compliance with company policies and loss prevention measures

• Support product launches, promotions, and in-store activities

Customer Experience & Sales

• Lead by example in delivering excellent, friendly customer service

• Advise customers on baking ingredients, tools, and basic recipes

• Handle escalated customer feedback and resolve issues professionally

• Drive sales through active engagement and upselling

Team Leadership & Development

• Train and onboard retail staff on SOPs, store processes, and product knowledge

• Coach and motivate team members to achieve sales and service targets

• Support a positive and collaborative team environment

Inventory & Merchandising

• Ensure shelves are well-stocked, visually appealing, and aligned with promotions

• Conduct regular stocktakes to maintain inventory accuracy

• Monitor stock levels and coordinate replenishment to avoid stock-outs

• Manage returns, damaged goods, and inventory discrepancies

• Support merchandising initiatives to maximise sales performance Store Operations Management

• Oversee daily store opening/closing, including daily briefings, cash reconciliations and end-of-day reports.

• Manage scheduling and task delegation to store’s retail team for productive management of operations.

• Maintain a clean, tidy store environment that complies with retail hygiene & safety standards.

• Enforce company policies and loss-prevention measures.

• Coordinate with HQ on product launches, demos, and exclusive promotions.

What We’re Looking For

• 2–5 years of retail experience, with at least 1 year in a supervisory role

• Strong leadership and team management skills.

• Knowledge of POS systems and retail software.

• Strong operational and organisational skills

• Passion for customer service and retail excellence

• Ability to lead, coach, and motivate a team

• Good understanding of sales, merchandising, and inventory management

• Comfortable working in a fast-paced retail environment

• Interest in baking or food retail is a plus

• Able to carry load 10kg and above.

• Flexibility to work retail hours, including weekends and holidays.

Responsibilities

• Perform general cleaning of cargo lifts
• Clean and sanitize restrooms, including toilets, sinks, and mirrors, and ensure they are fully stocked with soap, toilet paper, and other necessary supplies.
• Sweep & mop the space in the warehouse
• Sweep whole building perimeter
• Sweep the smoking area and clear rubbish
• Empty all trash and recycling bins and ensure proper disposal of waste.
• Identify and report any maintenance issues or safety hazards (e.g., leaks, damages) encountered during cleaning rounds.
• Cover the duties of other cleaner in their absence

Prerequisites

• No prior experience required; on-the-job training will be provided.
• Ability to handle basic cleaning equipment and materials.
• Strong attention to detail and a commitment to maintaining high hygiene standards.
• Reliability, honesty, and the ability to work independently with minimal supervision.
• Good physical condition, capable of standing, bending, and lifting for extended periods.
• Singaporean or PR to apply only, no work pass quota.

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Why Join Us ?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities :

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements :

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!