Total 3 job vacancies by Pedro Group Pte. Ltd.

PEDRO is a contemporary fashion brand creating refined shoes, bags and accessories that inspire quiet confidence and self-expression. As we continue to grow internationally, we are looking for a Senior Community Specialist to help forge connections with our customers, creators and the fashion and lifestyle community.

Job purpose

The Senior Community Specialist will be responsible for growing and nurturing PEDRO's community across digital and physical touchpoints. This role leads social engagement, creator relationships, customer listening and community-led initiatives that build brand awareness, advocacy and loyalty.

The ideal candidate is culturally aware, digitally fluent and passionate about fashion, with a strong understanding of social platforms, creator ecosystems and how brands build meaningful relationships with their audiences.

Key responsibilities

• Develop and lead community strategies that grow PEDRO's presence across social platforms and relevant customer communities.
• Engage with new and existing customers across digital channels to build connection, trust and brand affinity.
• Monitor social conversations, customer feedback, platform trends and community sentiment, translating insights into clear recommendations.
• Identify, engage and maintain relationships with suitable creators, KOLs, KOCs and brand advocates.
• Lead seasonal social media planning, seeding plans, creator gifting, event invitations and community activations.
• Maintain and update the brand's creator and community database.
• Drive community-led content opportunities, including UGC, creator content, customer stories and social engagement initiatives.
• Work closely with Brand Communications, Social Media, Marketing, Creative and CRM teams to ensure community initiatives support wider brand and campaign objectives.
• Plan and execute community events, workshops, previews and brand experiences.
• Track and report on community growth, engagement, sentiment, creator performance and campaign learnings.

Requirements

• Degree in Communications, Marketing, Fashion, Creative, Communications or a related discipline.
• At least 3 to 5 years of experience in community management, influencer marketing, brand communications, social media or digital marketing, preferably within fashion, lifestyle, beauty or retail.
• Strong understanding of social media platforms, especially Instagram, TikTok and Xiaohongshu.
• Proven experience working with creators, KOLs, KOCs or brand advocates to deliver measurable results.
• Strong interest in fashion, culture, lifestyle trends and consumer behaviour.
• Excellent written and verbal communication skills, with the ability to build relationships with customers, creators, partners and internal teams.
• Organised, detail-oriented and able to manage multiple projects in a fast-paced environment.
• Creative, proactive and comfortable balancing strategic thinking with hands-on execution.
• Good analytical ability, with experience reviewing engagement, sentiment, creator performance or social media results.

This role will serve as a strategic partner to PEDRO leadership team, providing commercial and performance insights, driving business planning, and strategic decision-making across all markets and channels. This role will ensure business decisions are supported by robust performance analysis, forecasting, governance, and actionable insights, driving PEDRO's growth agenda, strengthen data driven decision making, and support the execution of strategic initiatives across the business.

Job Responsibilities

Business Strategy & Leadership Partnership

• Driving the business strategy, development and execution across Retail and ECommerce channels

• Translate business performance into strategic recommendations, opportunities, risks, and actions

• Consolidate perspectives and insights across markets to provide a holistic view of the business’ performance

• Support annual strategy reviews, financial reviews, quarterly business reviews, and ad-hoc

leadership discussions

Business Planning, Forecasting & Performance Management

• Lead performance-driven forecasting and business planning across markets and channels

• Develop scenario-based business models to evaluate commercial opportunities, risks, and investment decisions

• Partner Finance, Commercial, and Market teams to align forecast, targets, and business priorities

• Monitor performance against business plans and identify emerging risks and opportunities

• Track delivery of strategic initiatives and quantify business impact

Business Performance & Commercial Analytics

• Establish and maintain a unified performance framework across markets and channels

• Monitor key commercial drivers including sales, traffic, conversion, productivity, inventory, profitability, and customer metrics

• Identify root causes behind performance gaps and recommend corrective actions

• Drive performance storytelling by translating data into clear and actionable business insights

• Serve as the single source of truth for PEDRO business performance reporting

Data Excellence & KPI Governance

• Own governance of business KPIs, reporting standards, definitions, and calculation methodologies

• Drive harmonisation of metrics and performance frameworks across markets

• Partner Data, BI, and IT teams to improve reporting capabilities and data quality

• Strengthen organisational capability in business performance management through frameworks, tools, and knowledge sharing

• Promote data-driven decision making across PEDRO leadership and market teams

Transformation & Cross-Functional Leadership

• Partner closely with the Transformation Office to support PEDRO-specific strategic initiatives

• Lead workstreams involving performance management, planning, operating model improvements, and business transformation

• Support market expansion evaluations, commercial assessments, and strategic business cases

• Align business priorities across all functions and stakeholders within PEDRO

• Influence decision-making through data-led recommendations without direct ownership of execution

As the (Junior) Retoucher, you will be involved in a hands-on, execution-focused role supporting the creation of high-quality visual assets for e-commerce. The (Junior) Retoucher will be responsible for accurate product representation, consistent colour quality, and timely delivery across high-volume projects, while upholding team standards and workflows.

Key Responsibilities

E-commerce Production

• Execute digital pre- and post-production tasks across e-commerce projects, ensuring high-quality and brand-consistent outputs
• Maintain accurate colour representation and product fidelity; identify and correct inconsistencies
• Support high-volume seasonal campaigns, managing multiple tasks and deadlines concurrently
• Perform image retouching, digital expansion, compositing, and format adaptations across various platforms

Team & Workflow Support

• Collaborate with team members to ensure smooth workflow and timely delivery
• Support and adopt AI-assisted workflows where applicable to improve efficiency

Quality & Standards

• Maintain strong attention to detail while balancing speed and accuracy
• Ensure all outputs meet established visual, technical, and brand guidelines

Requirements

• Diploma/Degree in Photography, Digital Imaging, Design, or a related field
• Preferably 1 year of relevant experience in photo retouching, e-commerce, photography, or fashion/retail is a plus (fresh graduates are welcome)
• Strong portfolio showcasing product or e-commerce-related work (fashion experience is a plus)
• Proficient in Adobe Photoshop; familiarity with AI-assisted tools/workflows is an advantage
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment
• Detail-oriented with a strong sense of visual accuracy and quality
• Proactive, self-motivated, and willing to learn
• Good communication and teamwork skills