Total 2 job vacancies by Patec Pte. Ltd.

Responsibilities

IT Helpdesk & Corporate Support (~20%)

·       Provide Level 1 IT support for Corporate Office users (~35 users)

·       Manage user provisioning, device setup, access rights, and asset tracking

·       Troubleshoot common issues (M365, endpoints, printers)

·       Escalate complex infrastructure issues to central IT or vendors

·       Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

·       Support structured data quality assessments across corporate and plant systems

·       Coordinate with data owners to maintain master data integrity

·       Maintain enterprise data standards, dictionaries, and validation rules

·       Support digitization of manual data capture processes

·       Identify and document systems of record for key operational data

·       Work on digitization of data

Process Automation (~40%)

·       Document and map repetitive/manual processes across plants and corporate functions

·       Identify and prioritize automation opportunities

·       Develop and maintain low-code/RPA workflows

·       Test, deploy, and monitor automation performance

·       Maintain automation inventory and quantify efficiency gains

·       Track and report time savings and error reduction

·       Continuously refine deployed automations

Applied AI / ML Support (~20%)

·       Prepare structured datasets for AI/ML use cases

·       Perform exploratory data analysis (EDA)

·       Manage and maintain ETL/ELT pipelines for centralized data preparation

·       Support development, testing, and monitoring of predictive/prescriptive models

·       Document model performance and improvement opportunities

Qualifications & Skills

Education

·       Degree in Information Systems, Computer Science, Data Analytics, or related field

Technical Skills

·       Working knowledge of SQL, Python or R

·       Familiarity with JavaScript, HTML, CSS (basic level)

·       Experience with Power BI or similar visualization tools

·       Exposure to low-code automation tools (Power Automate, UiPath, etc.)

·       Understanding of data governance and data lifecycle principles

·       Strong documentation discipline

Helpdesk Technical Skills

·       Windows 10/11 troubleshooting

·       Microsoft 365 administration and support

·       Email configuration and troubleshooting

·       End-user device and peripheral support

·       Basic network connectivity troubleshooting

·       User and access management

·       Shared drive and permission management

Responsibilities:
Network & System Security

• Review and support the design and implementation of secure network architecture (LAN/WAN, VPN, cloud, hybrid)
• Assist in configuring firewalls, network segmentation, and access controls
• Support secure setup of new systems, sites, and integrations
• Apply secure configuration standards to infrastructure and systems
• Implement zero trust principles where applicable

Firewall & Network Security Policy Ownership

• Implement firewall rules based on approved standards and requests
• Perform initial review of firewall rule changes and escalate where needed
• Support enforcement of least-privilege access across network zones
• Assist in managing secure remote access (VPN, admin, third-party)

MDR Integration &Security Visibility

• Ensure systems and network devices are properly onboarded to MDR/SIEM
• Monitor security alerts and escalate incidents based on defined procedures
• Work with MDR provider to investigate and respond to security events
• Support basic tuning of monitoring rules and logging requirements

Security Operations& Risk Support

• Perform vulnerability scans and support remediation tracking
• Assist in risk assessments and identification of security gaps
• Support incident response activities and documentation
• Assist with security audits and testing activities

Change & ProjectSecurity Support

• Participate in security review of infrastructure and system changes
• Highlight potential risks (e.g., access exposure, misconfigurations, lateral movement exposure))
• Provide recommendations to improve security posture

Security Governance & Standards

• Establish and maintain network security baseline standards

• Develop and enforce security policies, standards, and procedures

• Define security requirements for new infrastructure, sites, and systems
• Support audits and security assessments
• Assist in aligning implementations with internal standards and frameworks (e.g., NIST,ISO27001)

Collaboration &Awareness

• Work closely with infrastructure and IT teams on secure implementations
• Provide basic security guidance to technical teams when required
• Promote security awareness and good practices

Awareness & Training

• Provide security guidance to IT and business teams
• Promote best practices and awareness

Requirements:

Education

• Bachelor’s degree in IT, Cybersecurity, or related field

Experience

• 2–5years in cyber security, network security, and infrastructure security
• Hands-on experience with: -Firewalls (e.g., SonicWall, Fortinet, Palo Alto Networks) -VPN, endpoint security, or basic IDS/IPS -Network design or system architecture
• Exposure to enterprise network environments (multi-site preferred)
• Experience supporting projects
• Experience with OT/industrial networks
• Knowledge of compliance/regulations (GDPR, PDPA, etc.)

Technical Skills

• Good understanding of:
• TCP/IP, networking fundamentals
• VLANs, segmentation, and access control concepts
• Firewall rules and basic network security principles
• VPN and remote access security -Familiarity with:
• SIEM/MDR concepts
• Vulnerability scanning tools
• Basic cloud security concepts