Job Descriptions:Monitor the operations of OTSAW ProductsPerform basic housekeeping and routine checks of OTSAW ProductsProvide the first response to any technical issues encountered by the OTSAW ProductAssist in attending to Tier 1 - Operations-..
Job Descriptions:
Monitor the operations of OTSAW Products
Perform basic housekeeping and routine checks of OTSAW Products
Provide the first response to any technical issues encountered by the OTSAW Product
Assist in attending to Tier 1 - Operations-related issues via remote or on-site support
Escalate higher-level issues to a superior for immediate advice and action whenever needed
Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed
Execute ad hoc tasks on behalf of the Robotics Operations Team as needed
Skillsets:
Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
Proven work experience of at least 1 year in a technical industry
Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
Proficiency in using mechanical and electrical tools
Knowledgeable in identifying basic mechanical parts and electrical components
Familiarity in using computers and basic applications such as MS Word, Excel, and PowerPoint
Ability to work independently and remain professional under pressure
Ability to clearly communicate with colleagues and end users
Additional Requirement:
Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
