Total 2 job vacancies by Otom Services Pte. Ltd.

Job Summary

The Administrative Personnel will be responsible forhandling administrative support tasks with a primary focus on preparing,sending, and following up on enquiry emails to clients, suppliers, andbusiness partners. The role requires strong communication skills, attention todetail, and basic administrative competence to support daily office operations.

Key Responsibilities

• Draft, send, and manage enquiry emails to customers, suppliers, vendors, or external parties
• Follow up on sent enquiries and track responses in an organised manner
• Maintain accurate records of correspondence, quotations, and responses
• Coordinate with internal departments to gather information required for enquiries
• Handle basic administrative duties such as data entry, filing, and document preparation
• Make entry and update spreadsheets, ERP systems, or internal trackers as required
• Assist with general office administration and ad-hoc tasks assigned by management
• Ensure all email communications are professional, clear, and timely

Requirements & Qualifications

• Minimum N-LEVEL / ITE / Diploma in Business Administration or related field
• Prior experience in an administrative or clerical role or supply chain or logistics is an advantage
• Basic written communication skills in English is an advantage
• Familiar with email platforms (e.g. Outlook) and basic MS Office (Word, Excel)
• Well-organised, detail-oriented, and able to manage multiple tasks
• Responsible, punctual, and able to work independently

Skills & Competencies

• Professional email writing and communication
• Time management and follow-up skills
• Basic data management and record keeping
• Teamwork and interpersonal skills

Main Responsibilities:

• Processing quotations, arranging deliveries to ensure customers orders are scheduled on-time
• Following up on sales and purchase orders, shipment and payment status
• Work with warehouse on packing and outbound delivery to customers
• Respond to customers’ enquiries including quotations, order status, delivery schedules etc. promptly
• Handles post-sales follow-ups or enquiries from customers
• Ensure closure of sales and purchase orders, documentation keeping, etc.

Requirements:

· Customer service oriented and have a great sense of urgency and responsibility

· Effective communication and interpersonal skills, and able to engage effectively with all levels of the organisation

· Possess advanced literacy and numeracy skills

· High degree of initiative and strong analytical and problem-solving skills

· Have an eye for detail and accuracy and task orientation

· The ability to work under pressure; meet deadlines; adapt quickly to change and be willing to take on new challenges

· Understanding and experience in the importance of systems and operational procedures

· Highly organised, meticulous, able to prioritise and multitask with minimal supervision

· Demonstrated ability to manage internal and external relationships

· Proactive personality with positive influence to our people

· Help improve processes and policies in support of organizational goals to maximize output.

· Degree/ Diploma/ ITE