Administrative Executive / Admin Assistant

Noris Global Pte. Ltd. | Singapore | Full-Time

About Us

Noris Global Pte. Ltd. is a Singapore-based management consultancy specialising in internationally recognised certification frameworks, including ISO 9001, ISO 14001, ISO 45001, ISO 27001, SOC 2 Type 2, HACCP, GGBS, the Cyber Trust Mark (CTM), and bizSAFE. We work closely with businesses across Singapore to help them achieve and maintain compliance, strengthen governance, and build operational excellence.

As we continue to grow, we are looking for a proactive and organised individual to join our team as an Administrative Executive / Admin Assistant.

What You Will Do

You will be the operational backbone of the business — keeping our scheduling, client communications, and documentation running smoothly so that our consultants can focus on delivering results.

Day-to-Day Responsibilities:

• Appointment Scheduling — Coordinate and book meetings, site visits, and audit sessions between consultants and clients; manage calendars and send timely confirmations
• Client Reminders — Track and follow up with clients on upcoming annual surveillance audits, certificate renewals, and key milestone deadlines
• Document Preparation — Assist in preparing and formatting consultancy documents, reports, templates, and compliance records under the guidance of management
• Quotations & Invoices — Draft, issue, and track quotations and invoices; liaise with clients on payment status and outstanding matters
• Client Communication — Handle general email and phone enquiries professionally; maintain a positive first point of contact for clients
• Record Keeping — Maintain and update client databases, project trackers, and filing systems (digital and physical)
• Ad-Hoc Tasks — Support management and consultants with any other operational or business-related tasks as required

Who We Are Looking For

Minimum Requirements:

• Minimum GCE 'O' Level or equivalent qualification
• Proficient in Microsoft Office (Word, Excel, Outlook); basic knowledge of Excel is a plus
• Good command of English (written and spoken); Mandarin is an advantage for liaising with Chinese-speaking clients
• Organised, detail-oriented, and able to manage multiple tasks with deadlines
• A team player with a positive, can-do attitude

Nice to Have (Not Required):

• Prior administrative, coordination, or office support experience
• Familiarity with ISO standards, auditing cycles, or the professional services / consultancy industry
• Experience handling invoicing or basic bookkeeping

Fresh graduates and candidates without prior work experience are welcome to apply. We provide on-the-job training and mentorship.

Employment Details

Job Type

Full-Time

Location

Singapore (Office-based)

Working Hours

Monday – Friday, 9:00 AM – 6:00 PM

Salary Range

SGD 2,000 – SGD 3,000 / month

(commensurate with experience)

Start Date

Immediate / To be discussed

Why Join Noris Global?

• Work directly with experienced consultants and gain exposure to international standards and compliance frameworks
• Stable, professional working environment with a collaborative team
• Opportunities for career growth and skills development

Noris Global Pte Ltd is actively seeking a highly organized, proactive, and versatile Sales Administrator to join our growing team. In today’s fast-paced business environment, the backbone of a successful sales operation is seamless administrative and operational support. This role is not a conventional administrative position; it is a hybrid function designed for a professional who thrives at the intersection of client relations,executive support, digital marketing, and financial administration.

 The ideal candidate will act as the operational anchor for our sales department and the primary support system for our Director. By ensuring that our CRM systems are meticulously maintained, our clients are consistently engaged, and our internal payroll processes are flawlessly executed, you will play a direct role in driving the company's operational efficiency and revenue growth.

Comprehensive Role Breakdown

 To provide clarity on the depth and expectations of this position, the responsibilities have been categorized into four core operational pillars. Each pillar requires a distinct set of skills,ranging from interpersonal communication to technical proficiency.

1. Client Relationship & Sales Support

 You will be the vital link between our company and our market, ensuring that no opportunity slips through the cracks. Your responsibilities in this domain include:

·      Lead Generation & Outreach: Proactively contact and qualify new leads, initiating the first touchpoint to build a robust sales pipeline.

·      Client Retention: Follow up with existing clients to ensure high satisfaction rates, address inquiries, and identify opportunities for up selling or cross-selling.

·      Communication Hub: Act as a reliable point of contact for client queries,ensuring swift and professional resolutions that uphold the reputation of Noris Global Pte Ltd.

2. Executive Assistant to the Director

 Time is the most valuable asset for our leadership. You will be entrusted with optimizing the Director's schedule and maintaining business continuity in their absence.

·      Calendar Management: Strategically schedule and coordinate appointments,client meetings, and internal reviews for the Director, ensuring a highly optimized daily itinerary.

·      Inbox Management & Proxy Communication: Monitor the Director’s email inbox. When the Director is traveling, in meetings, or otherwise unavailable, you will be responsible for drafting and sending professional replies to ensure business momentum is never stalled.

3. CRM Management & Digital Marketing

 Data integrity and targeted outreach are critical to our sales strategy. We utilize Odoo as our central ERP/CRM system, and you will be its primary custodian.

·      Database Administration: Continuously update and maintain accurate client information, interaction logs, and sales pipelines within the Odoo CRM.

·      Email Marketing Execution: Leverage Odoo’s integrated marketing modules to design, segment, and execute targeted email marketing campaigns aimed at nurturing leads and engaging our existing client base.

·      Performance Tracking: Monitor the engagement metrics of email campaigns to help the sales team refine their outreach strategies.

Candidate Qualifications & Requirements

"We are looking for a candidate who possesses a rare blend of external-facing communication skills and internal-facing analytical rigor."

 To be successful in this multidimensional role, candidates must demonstrate a proven track record of managing diverse responsibilities simultaneously.

·      Experience:Candidates with a minimum of 2 years of relevant experience in sales administration, executive support, or a hybrid operational role will be given priority consideration.

·      Technical Proficiency: Hands-on experience with CRM software is mandatory.Specific experience with Odoo is highly advantageous. Familiarity with email marketing tools and payroll software is strongly preferred.

·      Communication Skills: Exceptional written and verbal English communication skills, necessary for drafting executive-level emails and engaging with high-value clients.

·      Attributes:High level of integrity (due to handling sensitive payroll data), meticulous attention to detail, and the proactive ability to work independently when the Director is off-site.

Why Join Noris Global Pte Ltd?

 At Noris Global, we recognize that our administrative and operational staff are the engine that drives our businessforward. By joining us, you are not just taking on a job; you are stepping in toa role that offers immense visibility and impact.

 You will gain cross-functional exposure—from marketing and sales to HR and finance—making this an exceptional opportunity for career growth and skill diversification. We offer a competitive remuneration package, a collaborative work environment, and the opportunity to work closely with senior leadership.