Total 4 job vacancies by Network Express Courier Services Pte Ltd

Job Description: OperationsAssistance

JobDetails

Position Title: Operations Assistance
Department: Operations & Administration
Reports To: Office Supervisor / Operations Manager
Location: East Zone (Company premises)
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday- 8:00 AM - 5:00 PM or 9.00AM-6.00PM or 9.30 AM – 6.30PM

                             Saturday               - 8.30 AM -1.00PM

1. JobPurpose

To provide essential support in the daily office and warehouse operations of our courier service company. The role ensures the work environment is clean, organized, and functional while assisting with basic operational tasks to support smooth business flow. This is an entry-level position with comprehensive training provided.

2. Key Responsibilities & Duties

A. General Office & Maintenance Support (Primary Focus):

·        Manage and monitor inventory of office supplies (stationery, cleaning items, pantry supplies)

·        Distribute incoming mail, documents, and internal correspondence to appropriate staff/departments

·        Perform basic office maintenance tasks (refilling printer paper, changing water dispenser bottles, organizing common areas)

·        Run local office errands as directed (purchasing supplies, document delivery)

·        Ensure office cleanliness and tidiness in collaboration with cleaning staff

B. Courier & Warehouse Operational Support:

·        Assist in sorting, organizing, and arranging inbound/outbound courier parcels in designated areas

·        Support loading and unloading of parcels from delivery vehicles with care and attention

·        Maintain clean, safe, and organized warehouse and operational spaces

·        Assist with basic parcel processing (stamping, labelling, scanning) under supervision

·        Support inventory counting and basic stock-taking activities

C. SimpleAdministrative & Data Support:

·        Accurately enter basic consignment details into computer system (waybill numbers, sender/receiver information)

·        File and organize hard copies of delivery documents, receipts, and waybills

·        Assist in preparing simple daily reports and documentation as instructed

·        Support data verification and basic record-keeping tasks

3.Required Skills & Qualifications

Essential Requirements:

·        Positive attitude and willingness to learn –No prior experience required

·        Basic literacy – Ability to read and write simple English for work purposes

·        Physical capability – Able to handle parcels, lift moderate weights (up to 15kg), and be active throughout the workday

·        Reliability and trustworthiness –Responsible handling of documents, parcels, and company property

·        Team-oriented mind-set – Works well with others and follows instructions carefully

Preferred Attributes (Training Provided If Needed):

·        Familiarity with basic computer operations and data entry

·        Organizational skills and attention to detail

·        Good time management and punctuality

Notes on Qualifications:

·        No minimum formal education required – Candidates are assessed based on attitude, capability, and suitability for the role

·        Comprehensive training will be provided for all essential job functions

·        Career progression opportunities available for motivated individuals

·        Possession of a valid Class 2, 2A, or 2B motorcycle license will have an added advantage

4.Personal Attributes We Value

·        Punctual, diligent, and conscientious in all tasks

·        Maintains good personal hygiene and professional appearance

·        Polite, respectful, and courteous to colleagues, customers, and visitors

·        Follows instructions accurately and asks questions when uncertain

·        Demonstrates initiative within defined responsibilities

·        Adaptable and willing to assist with various tasks as needed

Development& Environment:

·        Comprehensive on-the-job training with assigned mentor

·        Stable, supportive, and inclusive work environment

·        Skills development opportunities and potential for role expansion

·        Clear performance feedback and regular check-ins

·        Team-building activities and company events

Equal Opportunity, Merit-Based Hiring

We are an inclusive employer and do not discriminate based on age, race, religion, language, gender, marital status, or nationality. Candidates are assessed solely based on merit, capability, and suitability for the role.

Customer Service Assistance

Department: Customer Service
Employment Type: Full-Time
Location: Singapore

Job Summary

We are looking for a proactive and customer-focused Customer Service Assistance to join our dynamic team. The ideal candidate will be responsible for providing exceptional service across multiple customer touchpoints—calls, emails, and walk-ins—while meeting service level expectations.

In addition to managing customer interactions, you will also support operational functions, gather feedback for continuous improvement, and perform telemarketing outreach to boost customer engagement and service awareness. This role suits a reliable team player with strong communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

Customer Service & Front Desk Support

• Respond promptly and professionally to incoming customer calls, maintaining a high standard of service.
• Reply to customer emails within 20 minutes, ensuring accuracy, completeness, and quality.
• Provide consistent and courteous service across all communication channels, including in-person walk-ins.
• Conduct timely follow-ups on undelivered shipments according to SOPs.
• Escalate complex or unresolved issues to the Customer Service Manager.
• Rotate in front desk responsibilities, attending to walk-in customers during office hours.

Workplace Conduct & Personal Accountability

• Maintain a high attendance and punctuality record (minimum 95%).
• Submit leave requests at least one week in advance for approval.
• Follow allocated break schedules strictly.
• Complete all assigned tasks within stipulated timelines and expectations.

Business Operations & Process Improvement

• Report customer feedback and key issues to the Operations Supervisor and CS Manager.
• Monitor and manage unconfirmed online bookings proactively.
• Contribute ideas for improving service processes and business workflow.
• Perform telemarketing and outbound calls to promote services, follow up on leads, and generate interest.
• Make collection calls to local and international clients with outstanding payments.
• File and sort job sheets/movement charts daily for quick access to PODs.
• Handle manual billing adjustments and urgent booking changes as per SOP.
• Prepare manual job sheets for selected accounts where needed.
• Encourage and assist customers in adopting cashless/digital payment options.

Ad Hoc Support

• Provide operational support when required; duties will be shared on a rotational basis with fellow CS Executives.

Qualifications& Skills

• Minimum GCE 'O' Level or equivalent.
• Minimum 1 year of experience in customer service (preferred but not mandatory).
• Strong written, verbal, and face-to-face communication skills.
• Confident in telemarketing and cold calling to engage customers effectively.
• Excellent analytical thinking and customer problem-resolution skills.
• Ability to remain calm and professional in challenging situations.
• Team-oriented mind-set with the ability to work independently when needed.
• Proficient in Microsoft Office (Word, Excel, Outlook); CRM familiarity is an advantage.

Job Description – Junior Secretary to Chief Financial Director (CFD)

JD- Junior Secretary

Company: Network Express Courier Services Pte Ltd
Location: Singapore
Position Title: Junior Secretary
Reports To: Chief Financial Director (CFD)

About the Company

We are a fast-growing courier and logistics organisation committed to operational excellence, innovation, and a people-first culture. We aim to develop young talent by providing structured training, career growth, and a supportive working environment.

Position Overview

We are seeking a highly organized andmotivated Junior Secretary to support the Chief Financial Director in day-to-day administrative, scheduling, and coordination duties. This entry-level position is ideal for a fresh school leaver who is eager to learn and develop strong professional office skills. You will serve as a key support to the CFD, ensuring that her schedule, documents, and follow-ups are managed smoothly and professionally.

Key Responsibilities

1. Diary& Appointment Management

• Maintain and update the CFD’s daily calendar.
• Schedule meetings, appointments, and conference calls proactively.
• Send timely reminders and ensure she is prepared for each engagement.
• Coordinate meeting logistics (venue, equipment, refreshments, and required documents).

2.Administrative & Document Support

• Draft, format, and edit correspondence, reports, and presentations using MS Word, PowerPoint, and Excel.
• Manage confidential documents with strict discretion and professionalism.
• Organize and maintain filing systems—both digital and physical.

3. Task Tracking & Follow-Up Coordination

• Work closely with the CFD to understand priorities and deadlines.
• Monitor progress of tasks delegated to internal departments and ensure timely completion.
• Prepare meeting materials and follow up on post-meeting action items.

4.Communication & Liaison Duties

• Serve as the first point of contact for the CFD’s office.
• Handle calls, emails, and messages professionally and accurately.
• Convey information clearly and ensure timely communication within the organization.

Qualifications& Minimum Requirements

• GCE ‘O’ Level or equivalent.
• Fresh school leavers are welcome; no prior work experience required.
• Basic proficiency in Microsoft Word, Excel, and PowerPoint (e.g., formatting, creating simple spreadsheets, (basic formulas).
• Willingness to learn, adapt, and grow in a fast-paced environment.

Key Competencies & Attributes

• Fast Learner: Able to quickly understand tasks, processes, and software tools.
• Highly Organized: Excellent time management and ability to priorities multiple assignments.
• Proactive & Attentive: Anticipates needs and provides timely support with minimal supervision.
• Discreet & Reliable: Handles sensitive financial and company information with confidentiality.
• Strong Communication: Good written and verbal English communication skills.
• Team Player: Cooperative and willing to support other administrative and finance team members.

Job Description & Requirements

We are a logistic courier delivery company located in Kaki Bukit Place.  We are rapidly expanding and have new vacancies for full-time/part-time Class 3 Van drivers.

Job Responsibilites:

 Support daily logistics operations

• Perform daily delivery and collection of parcel/cargo
• Sort, load and deliver items to customers
• Ensure delivery is done in a timely manner
• Dedicated route/zone delivery
• Ability to adhere to procedures and policy
• Any other adhoc duties assigned
• Provide any support or assistance when needed
• Work 5.5 days in a week

Job Requirements:

• Class 3 only
• Possess a clean driving record
• Strong time management skill
• Physicall fit & able to lift and carry heavy items
• Ablle to perform shift duties
• Salary basa on experience
• Shift duty Allowance provided