Total 32 job vacancies by Ncs Pte. Ltd.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking an experienced Test Manager to join our dynamic team in Singapore. In this pivotal role, you will lead and oversee all testing activities, ensuring the delivery of high-quality software products that meet our clients' expectations.

What will you do?

• Develop and implement comprehensive testing strategies, plans, and processes to ensure thorough testing coverage.
• Manage and mentor a team of skilled testers, providing guidance, training, and support to enhance their skills and performance.
• Collaborate closely with cross-functional teams, including developers, business analysts, and project managers, to align testing efforts with project requirements and timelines.
• Analyze and prioritize defects, ensuring timely resolution and effective communication with stakeholders.
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.
• Monitor testing progress, identify risks, and provide regular status updates to project stakeholders.
• Ensure compliance with industry standards, best practices, and internal quality assurance guidelines.

An ideal candidate possesses:

• Due to security clearance requirements for government-linked projects, this position is open to Singapore Citizens only.
• Proven experience as a Test Manager or a similar leadership role in software automation testing.
• Strong background in software testing methodologies, processes, and tools.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Proficient in test management tools (e.g., TestRail, qTest) and automation frameworks.
• Solid understanding of Agile/Scrum methodologies and their application in testing.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Certification in software testing (e.g., ISTQB, CSTE) is preferred.
• Domain expertise in the relevant industry is a plus.

We are driven by our AEIOU beliefs—Adventure, Excellence,Integrity, Ownership, and Unity—and we seek individuals who embody thesevalues in both their professional and personal lives. We are committed toour Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn careersite.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As a Cloud DevSecOps Engineer, your responsibilities will lie within the development and management of key components of the cloud infrastructure supporting our services, ensuring and improving availability and reliability of the infrastructure. You will be working within a DevSecOps driven team, which manages the customer cloud environment encompassing hundreds of servers and multiple implementations of cloud services in the form of SaaS, PaaS and IaaS, by supporting the team and infrastructure with strong up-to-date technical and hands-on knowledge of cloud technologies and configuration of the cloud environment. You will be expected to maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.

What you will do?

• Setup, testing, implementation and maintenance of technologies on cloud environments (AWS/Azure)
• Setup, testing and integration of CI/CD tools
• Architecting and development of solutions to meet project requirements
• Working in an agile, cross-functional team, actively engaging to support the success of the team
• Solving complex technical problems individually and as a team
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Documentation of new processes
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
• Demonstrate hands-on knowledge of DevSecOps to Infrastructure as Code (IaC) development and deployment in project deliveries
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels by the client
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Ensure that project implementation and operations are aligned to client technology standards and policies
• Provide AWS maintenance support for production system (eg. monitoring, tuning, patches updates/upgrades)
• Reduction of time required for production through skills in AWS Cloud Formation technique to deploy automation infrastructure
• Knowledge of AMI, ASG development and maintenance
• Improvement of resources and working on resource tagging for designating costs and comprehensive planning for budgeting, reporting, and governance.

An ideal candidate possesses:

• Diploma / Degree in Computer Science, Computer or Software Engineering or Information Technology or related disciplines
• Minimum 1 to 3 years of relevant IT experience
• Possess current hands-on working experience with technologies involving CI/CD development (scripting such as Python, Ansible), Infrastructure automation using IaC such as Terraform, CloudFormation, cloud services on AWS to drive DevSecOps.
• Experience in setting up, utilisation and optimisation of CI/CD pipelines, scripting and automated testing
• Experience in coding or scripting languages such as Bash, Powershell, Perl, Python, etc.
• Experience in setup and configuration of OS and services via scripting will be an added advantage
• Knowledge of cloud concepts, services, technologies and architecting
• Experience in utilisation, management and integration of software development and collaboration tools such as Git, Maven, Gradle and Bamboo, Jenkins
• Excellent problem-solving and analytical skills
• Able to communicate (written and spoken) with clarity and effectively to customer and be able to position to stakeholders as a trusted team member
• Possess an approachable attitude towards team members
• Adaptable towards changes
• Be a good cordial team player with an ability to work in a cross-functional setting besides being an individual contributor

Good to have:

• Experience in building cloud native applications eg. using Python, Node.js
• In-depth knowledge of networking on the cloud
• Technical qualifications related to Cloud (AWS/Azure)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Primary Purpose 

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs). 

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements. 

Key Responsibilities 

• Provide onsite and remote desktop support services to end users  

• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines  

• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary  

• Perform desktop/laptop imaging and re-imaging activities  

• Support device deployment, replacement, and technology refresh exercises  

• Conduct asset inventory verification and asset management activities  

• Update and maintain accurate incident and service request records within the ticketing system  

• Create, update, and maintain work instructions, operational procedures, and technical documentation  

• Ensure compliance with IT policies, security standards, and operational procedures  

• Provide support for Microsoft Windows and Microsoft Office 365 related issues  

• Support users across different customer sites and locations as required  

• Participate in operational standby, shift rotations, and extended support coverage when required  
  

  Work Schedule & Other Requirements 

  • Candidates will be required to work in Johor Bahru daily  

  • Open to commuting to different parts of Singapore and/or customer sites when required  

  • Role requires support coverage on a rotational basis from Monday to Sunday  

  • Working hours will be scheduled between 10:00 AM to 10:00 PM  

  • Engineers will be assigned rotating shifts based on operational requirements  

  • Candidate must be comfortable supporting a 24/7 operational environment, including weekends and public holidays where applicable  

  • Willingness to work beyond regular hours during critical incidents, maintenance activities, or operational exigencies when required 

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The IT Service Governance, Quality and Improvement Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role primarily focuses on service quality assurance, governance excellence, and continuous improvement, with supporting oversight of IT asset lifecycle governance .

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and operational maturity across service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen process discipline, service quality, audit readiness, and continuous improvement across the environment.

Key Responsibilities

1) Governance Framework and Operational Control

• Establish and maintain an integrated governance framework covering IT service quality processes and operational controls.
• Define standards, controls, workflows, SOPs, and accountability models to ensure operational activities are executed consistently and in line with governance requirements.
• Align governance practices with ITIL standards, contract requirements, internal policies, SLAs, KPIs, and audit expectations.
• Serve as the central point of oversight for operational compliance, data integrity, and service assurance across support functions.
• Drive governance maturity through structured reviews, control assessments, and stakeholder alignment.

2) Service Quality Assurance and Compliance

• Develop and implement quality assurance controls across incident, service request, change, and problem management processes.
• Define audit and review mechanisms to assess process adherence, ticket quality, documentation standards, and operational discipline.
• Translate contractual SLAs and KPIs into measurable internal controls and performance indicators for proactive monitoring.
• Monitor service performance trends, identify risks to SLA achievement, and highlight areas requiring intervention or corrective action.
• Support the development of a quality culture across operational teams through structured governance, coaching, and clear quality expectations.
• Conduct regular quality reviews and audits to ensure service delivery meets contractual and operational standards.

3) Continuous Improvement and Risk Reduction

• Identify operational inefficiencies, process gaps, recurring issues, and control weaknesses across service management practices.
• Lead root cause analysis and drive corrective and preventive actions to improve compliance, efficiency, service quality, and user experience.
• Recommend and implement improvements in process design, reporting, automation, and controls to strengthen operational maturity.
• Partner with support teams and stakeholders to embed sustainable ways of working and improve overall service governance effectiveness.
• Champion a culture of continuous improvement through structured improvement initiatives, lessons learned, and best practice sharing.
• Track and measure the impact of improvement initiatives on service quality, efficiency, and client satisfaction.

4) Audit, Reporting and Performance Management

• Define and track governance metrics across service quality, including SLA/KPI compliance, audit findings, process adherence, and improvement progress.
• Prepare regular governance reports, dashboards, and management updates for stakeholders and governance forums.
• Support internal and external audits by providing evidence, documentation, process records, and remediation tracking.
• Ensure governance findings, risks, and improvement opportunities are clearly documented and followed through to closure.
• Provide insights and recommendations to leadership based on performance trends and governance metrics.

5) IT Asset Lifecycle Governance

• Provide governance oversight for IT asset lifecycle processes, including asset registration, tracking, reconciliation, and disposal.
• Support the maintenance of a centralized asset inventory repository as the single source of truth for customer IT assets.
• Monitor compliance with asset management procedures and identify discrepancies, duplicates, missing records, and control gaps.
• Define inventory ownership, verification requirements, and escalation paths to support governance and audit readiness.
• Collaborate with asset management teams to ensure asset data integrity and alignment with governance standards.

6) Stakeholder Engagement and Enablement (10%)

• Work closely with System Managers, System Administrators, Helpdesk, Service Desk teams, and other stakeholders to ensure alignment on governance processes and quality expectations.
• Facilitate communication between teams to improve workflow coordination, transparency, and accountability.
• Deliver training, guidance, and coaching on quality procedures, audit readiness, process compliance, and continuous improvement practices.
• Act as a trusted governance partner to operational teams by balancing control, support, and continuous improvement.

Qualifications

Requirements and Experience

• 5–8 years of relevant experience in IT governance, service assurance, quality management, operational compliance, or continuous improvement within IT infrastructure or managed services environments.
• Proven experience in establishing governance processes or quality frameworks from scratch, preferably in live operational environments.
• Strong working knowledge of ITIL processes, especially incident, request, change, and problem management.
• Experience in SLA/KPI monitoring, operational audits, reporting, and continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and practical improvement opportunities.
• Experience in conducting quality reviews, root cause analysis, and driving corrective actions.
• Strong stakeholder engagement, communication, documentation, and facilitation skills.
• Comfortable working with reporting and analysis tools such as Excel and Power BI.
• Diploma or Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent practical experience.
• ITIL Foundation certification (strongly recommended).
• Additional certifications in Quality Management, ISO 9001 Internal Audit, Lean Six Sigma, or related disciplines are an advantage.
• Experience in IT asset inventory governance, reconciliation, and lifecycle control is beneficial but not essential.

This role offers the opportunity to shape governance and quality practices within a dynamic IT services environment, driving meaningful improvements that enhance service delivery and client satisfaction.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The Service Delivery Executive is responsible for managing day to day operational support. Identifies a client’s needs and oversees the delivery of the services.

Customer focused – Manage customer expectations and build strong partnership:

• Act as a single point of contact for all support related queries and issues.
• Build executive-level relationships with clients to ensure long term success and act as an escalation point for complex customer issue.
• Be passionate about customer satisfaction and continuous service delivery improvements.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided

Communication and Stakeholder engagement

• Possess strong interpersonal skills, which enables them to communicate with customer and team, give clear instructions and provide great customer service
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Notify/escalate critical issues or variations to leads or management

Staff Management:

• Act as the direct reporting manager to a team of 50–60 Desktop Engineers.
• Lead, mentor and develop team members, fostering a culture of accountability, collaboration and continuous improvements.
• Oversee resource forecasting and workforce planning to ensure seamless and uninterrupted service delivery.
• Monitor and evaluate individual Desktop Engineer KPIs, ensuring targets are met, delivering coaching where required, and managing Performance Improvement Plans (PIP) when necessary.
• Manage and approve leave applications and ensure timely and accurate submission of timesheets for all Desktop Engineers.
• Ensure strict adherence to established processes and procedures.
• Conduct training sessions for engineers and team members, mentor junior team members to promote skill development.
• Delegate tasks effectively by providing clear and specific instructions and goals, plan, track and monitor tasks assigned to team members.

Teamwork and Collaboration

• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Operational Excellence & Service Management

• Track and follow up on incident investigations, root cause analysis (RCA) and closure to ensure incidents reported are tracked and resolved till closure.
• Help document SOPs, work instructions and service management processes to ensure knowledge retention and operational consistency.
• Analyse customer data and feedback for service improvement and identify upsell opportunities
• Prepare and provide operational reports, dashboards and status updates to stakeholders.

End-to-End Follow-Up and Closure Management

• Ensure end-to-end ownership and follow-up of all customer-related actions, issues, and service requests through to full closure.
• Track progress against agreed timelines, proactively drive actions, chase updates, and manage dependencies to prevent delays.
• Maintain clear visibility of all open items, ensuring no gaps in communication or execution.
• Identify and escalate risks or blockers early to relevant stakeholders to ensure timely resolution.
• Validate resolution with customers and stakeholders, securing formal closure and satisfaction confirmation.
• Ensure proper documentation of outcomes, root causes, and lessons learned to support continuous service improvement.

Qualifications

Requirements

• 2-3 years as a Service Delivery Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Strong coordination and problem-solving skills with a customer service mindset.

Preferred Attributes

• Professional approach with strong customer relationship focus

Professional and/or Technical Certifications

• ITIL Foundation Certification (Preferred)

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

NCS is a leading AI Tech Servicescompany. With a 15,000-strong team across the Asia Pacific, NCS scales itsplatforms and capabilities to provide clients with greater agility and AIexpertise across a range of Industries. Embracing a strong ecosystem of globalpartners, NCS transforms technology services delivery combining AI with digitalresilience to drive real business impact. NCS is a subsidiary of the SingtelGroup.

The Software Engineer is responsible to develop softwarebased on design requirements and ensure software and subroutines are working tospecification, program codes have conformed to standards and are delivered withquality meeting schedule and requirements.

Responsibilities

Project Delivery

• Analyse process/program specifications & translatespecifications to program codes, conforming to program guidelines andprogramming best practices

• Make changes to configurable items, which includehardware, software, documentation, etc. It covers configuration managementplanning, configuration identification, configuration controls & audits

• Develop unit test package, execute tests & documenttest results to ensure the quality of the program

• Assist in the integration testing, system testing, UserAcceptance Test ( UAT) & implementation activities to fix the reportedproblems/bugs of the system to ensure the smooth execution of programs in theproduction environment

• Investigate all reported problems/errors & initiateamendments & testing so that the system can operate correctly &efficiently

• Prepare & maintain up-to-date system documentation.

• Analyse functional requirements to translate intoapplication design using established design methodologies and guidelines

• Ensure codes comply with NCS security guidelines

Team Work

• Work with team lead to ensure design and programme codesconform to architecture and design standards, and that design satisfiesfunctional and system requirements

• Participate in requirements gathering; work with BusinessAnalysts in reviewing and refining functional specifications

• Participate in peer reviews to improve project quality

Requirements

·      Typically 5 – 8 years’ experience with substantial project work in softwaredevelopment

·      Experience in .Net , C# development technologies

·      Diploma or Degree in Computer Science,Information Technology, Management of Information Systems or equivalent

·      Possess initiative and disposition with a strongcommitment and orientation towards results and high quality standards

·      Strong problem solving skills and ability tothink out of the box

·      Team player with strong communication andinterpersonal skills

·      Self-motivator with a positive attitude and withhigh energy

·      Customer focused

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What will you do? 

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
• Log, track and priorities all support request using the ticking system, ensuring accurate documentation and timely resolution.

Essential Qualifications

• To have a minimum of 1-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non-technical call centre environment.
• To have the relevant technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Good understanding on Hardware and peripherals.
• Experience in supporting WIFI/LAN Connectivity
• Understanding of fundamental networking concepts (TCP/IP, DNS, DHCP, VPN)
• Customer service orientation and patience when dealing with non-technical users
• Basic Understanding of ITIL framework

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading AI Tech Servicescompany. With a 15,000-strong team across the Asia Pacific, NCS scales itsplatforms and capabilities to provide clients with greater agility and AIexpertise across a range of Industries. Embracing a strong ecosystem of globalpartners, NCS transforms technology services delivery combining AI with digitalresilience to drive real business impact. NCS is a subsidiary of the SingtelGroup.

The Senior DB InfrastructureEngineer is responsible for designing, planning, supporting, and maintainingdatabase infrastructure build and operations to meet or exceed Service LevelAgreements. The role involves monitoring DB performance, resolving complextechnical problems, leading and managing DB Infrastructure teams, andproactively addressing business or regulatory challenges with recommendedimprovements. The position requires 24x7 standby availability for operationalor implementation support, advanced troubleshooting capabilities,resourcefulness in skill acquisition, teamwork, and effective team guidance andknowledge sharing.

What will youdo?

·      Leadteam delivery of optimum DB Infrastructure operations

·      Overseetechnical analysis of complex software, hardware, and DB Infrastructureequipment

·      Presentfindings and provide advice on capabilities and limitations

·      Reviewand improve documentation, installation, configuration, and troubleshootingprocesses

·      Leaddesign, installation, DB migration, and integration activities

·      Managetesting and handover of DB Infrastructure solutions

·      Conducttechnical system analysis to ensure solutions meet or anticipate demand

·      Designand implement DB Infrastructure adhering to architecture standards

·      Assistleadership in disaster recovery planning and testing

·      Improveissue resolution methods and techniques

·      Organizesystem maintenance, backups, and disaster recovery drills

·      Providecoaching and training for complex problem resolution

·      Simulateuser problems to solve operational challenges

·      Coordinatemaintenance tasks, including change requests

·      Leadmaintenance improvements using automation

·      Ensureoperations meet technical design and SLA requirements

·      Monitorsystem performance, uptime, and utilization

·      Reviewand assure quality of technical staff work

·      Developreports on security, performance, availability, and key metrics like throughputand capacity

·      Leadinitiatives to improve systems and service delivery via automation andvirtualization

·      Monitorthe impact of DB Infrastructure on application usage

·      Supportaudits, testing, and implementations regularly

The ideal candidate should possess:

·       Minimumuniversity degree in any related field

·       Over5 years of relevant IT/DB Infrastructure experience

·       Expertisein traditional and cloud databases, database high availability, architecturedesign, implementation, large-scale databases, data analytics, cloud platformsprivate/public/hybrid, performance tuning, migration, auditing, securityhardening, ITIL frameworks

·       Automationand scripting technologies such as Ansible, Python, PowerShell, Shell scripting

·       ServiceNowplatform familiarity

·       ProblemManagement, Communication & Client Engagement, Developing People, Innovation& Continuous Improvement, Leadership & Personal Excellence, ProblemSolving & Decision Making, Accountability, Client Centricity, EmotionalQuotient, Integrity & Trust, Stewardship

We are driven by our AEIOUbeliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seekindividuals who embody these values in both their professional and personallives. We are committed to our Impact: Valuing our clients, Growing ourpeople, and Creating our future.  

Together, we make theextraordinary happen.  

Learn more about us at ncs.co andvisit our LinkedIn career site. 

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking a detail-oriented and analytical Software Engineer with expertise in Java Core to join our engineering team in Singapore. In this role, you will design, develop, and maintain robust Java applications while adhering to best practices in software architecture and code quality. You will work collaboratively with cross-functional teams to deliver efficient, scalable solutions that meet our business objectives.

What will you do? 

• Develop, test, and maintain high-quality Java applications using core Java technologies and frameworks
• Design and implement efficient algorithms and data structures to solve complex technical problems
• Write clean, well-documented code following established coding standards and design patterns
• Conduct code reviews and provide constructive feedback to team members to ensure code quality and consistency
• Collaborate with product managers and stakeholders to understand requirements and translate them into technical specifications
• Troubleshoot and debug production issues, analyzing root causes and implementing effective solutions
• Participate in architectural discussions and contribute to system design decisions
• Optimize application performance through profiling, analysis, and implementation of performance improvements
• Maintain comprehensive documentation of code, systems, and processes for knowledge sharing
• Stay current with industry best practices and emerging Java technologies

The ideal candidate should possess:

• 3+ years of professional experience in Java development with strong core Java expertise
• Advanced proficiency in object-oriented programming (OOP) principles and design patterns
• Solid understanding of data structures, algorithms, and computational complexity
• Experience with version control systems (Git) and collaborative development workflows
• Proficiency in unit testing frameworks (JUnit, Mockito) and test-driven development practices
• Knowledge of SQL and relational database design
• Experience developing RESTful APIs and understanding of HTTP protocols
• Familiarity with build tools such as Maven or Gradle
• Strong problem-solving skills and analytical mindset
• Excellent communication and teamwork abilities

Preferred Skills and Experience:

• Experience with Spring Framework and Spring Boot
• Knowledge of microservices architecture and distributed systems
• Familiarity with CI/CD pipelines and DevOps practices
• Experience with cloud platforms (AWS, Azure, or Google Cloud Platform)
• Understanding of multithreading, concurrency, and asynchronous programming
• Exposure to Agile/Scrum development methodologies
• Experience with containerization technologies (Docker, Kubernetes)
• Knowledge of message queues and event-driven architecture

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are looking for a skilled Go (Golang) Developer to join our engineering team and work directly at the customer site. The candidate will be responsible for developing, testing, and maintaining high-performance backend services and APIs using Go. The ideal candidate should have hands-on experience in building scalable, secure, and efficient applications and be comfortable working in a fast-paced client-facing environment.

What will you do? 

• Design, develop, and maintain efficient, reusable, and reliable Go (Golang) code.
• Develop RESTful APIs and backend services for integration with frontend and third-party systems.
• Collaborate with cross-functional teams including DevOps, QA, and frontend engineers to deliver robust solutions.
• Participate in code reviews and contribute to best practices in Go development.
• Optimize applications for maximum speed, scalability, and performance.
• Debug and troubleshoot production issues and provide timely resolutions.
• Contribute to technical documentation and maintain version control using Git.
• Work closely with customer’s technical teams to align deliverables and ensure smooth integration with existing systems.

The ideal candidate should posses

• 1–5 years of hands-on experience in backend development using Go (Golang).
• Good understanding of concurrency, goroutines, and Go channels.
• Experience with RESTful API design and microservices architecture.
• Familiarity with SQL/NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines is a plus.
• Knowledge of cloud platforms (AWS, GCP, or Azure) is preferred.
• Good understanding of software design patterns, testing frameworks, and version control (Git).
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a customer environment.
  

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Prior experience working on-site with enterprise clients or within large-scale distributed systems.
• Prior experience working as a Go-lang developer.
• Exposure to agile methodologies and sprint-based delivery cycles.

NCS is a leading AI Tech Services company. With a 15,000-strongteam across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Overview
The Infrastructure Project Manager who will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. The incumbent is also responsible for projects resource scheduling, tracking, risk management and quality assurance.

What will you do:

Project & Service Management

• Lead, deliver and maintain projects within time, scope and cost
• Ensure project delivery quality
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
• Manage project financials, ensuring project cost/ revenue forecast is done accurately
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues
• Track project progress and report to Senior Management and Customer
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness
• Leverage Microsoft Excel, Power BI, and other Microsoft 365 tools to analyze project performance metrics, resource utilization, and financial data.
• Develop interactive dashboards and visual reports to track project progress, risks, and KPIs for internal and customer reporting.
• Use data-driven insights to support forecasting, risk mitigation, and continuous improvement initiatives.
• Utilize Kanban-style tools such as Trello, Microsoft Planner, or Project for the Web to visualize project workflows, manage task assignments, and monitor progress in real time.
• Implement agile project tracking methods to improve transparency, accountability, and responsiveness across project phases.
• Integrate Slack or Microsoft Teams for streamlined communication, status updates, and collaboration among cross-functional teams.

Customer/Vendor/ Stakeholder Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
• Strong customer-service orientation
• Present project data and trends using Microsoft PowerPoint and Power BI to facilitate stakeholder engagement and decision-making.
• Translate complex data into clear visual narratives to support change management and prioritization discussions.

Team Management

• Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
• Plan for optimal use of resources across teams comprising of Project and Technical competencies
• Manage performance review of team and maintain open communication with team for feedback on continuous improvement
• Ensure high individual and staff billability
• Promote the use of collaborative platforms (e.g., Trello, Microsoft Planner, Slack) to enhance team coordination, task ownership, and productivity.
• Facilitate daily stand-ups or sprint reviews using Kanban boards to ensure alignment and timely issue resolution.

The ideal candidate should possess:

1.Technical Competency – WAN Migration Experience

• Demonstrated experience in managing WAN migration activities.
• Ability to coordinate with Internet Service Providers for timely WAN deployment.
• Strong project tracking skills to ensure milestones and timelines are met.

2. Experience in Tech Refresh Environments

• Proven capability in handling system setup in collaboration with customer counterparts.
• Experience in planning and executing migration from legacy to new systems.
• Ability to integrate new systems into existing infrastructures (e.g. GovTech DC/GCC/GDC/Axisnet) seamlessly.
  

3. Domain Knowledge and Process Awareness

• While in-depth knowledge of GovTech practices is not mandatory, familiarity with relevant processes is advantageous.

1. This includes:
2. Submission of documentation (e.g., SRs, rack mount plans, cabling plans).
3. Coordination of TAF sessions for obtaining stakeholder approvals.
4. Understanding of system integration requirements related to operations (e.g., management tools, alerting systems, backup solutions), which requires coordination with existing operational teams.

4. Professional Attributes

• The Project Manager must demonstrate a high level of professionalism, humility, and patience.
• Must be able to effectively engage with stakeholders, listen actively to concerns, and facilitate collaborative, win-win outcomes across all parties—including the customer, internal teams, and external vendors.

5. Data Analysis & Visualization Competency

• Proficient in Microsoft Excel (advanced functions, pivot tables, charts) for data manipulation and reporting.
• Skilled in Microsoft Power BI for building dashboards, visualizing trends, and generating actionable insights.
• Ability to interpret data to identify patterns, risks, and opportunities that inform project strategy and execution.
  

6. Agile & Kanban Project Tracking

• Proficient in using Trello, Microsoft Planner, or Project for the Web to manage tasks, visualize workflows, and track deliverables.
• Familiarity with Slack or Microsoft Teams for real-time communication and integration with project tracking tools.
• Ability to adapt Kanban principles to infrastructure project environments for improved efficiency and stakeholder visibility.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading AI Tech Services company. With a 15,000-strongteam across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Primary Purpose 

The Senior Software Engineer is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. 

What will you do:

Project Delivery 

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices 
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits 
• Develop unit test package, execute tests & document test results to ensure the quality of the program 
• Assist in the integration testing, system testing, User Acceptance Test ( UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment 
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently 
• Prepare & maintain up-to-date system documentation. 
• Analyse functional requirements to translate into application design using established design methodologies and guidelines 
• Ensure codes comply with NCS security guidelines 

Team Work 

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements 
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications 
• Participate in peer reviews to improve project quality 

The ideal candidate should possess: 

• Typically  5-7  years’ experience with substantial project work in software development 
• Experience in Peoplesoft Financial. 
• Diploma or Degree in Computer Science, Information Technology, Management of Information Systems or equivalent 
• Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards 
• Strong problem solving skills and ability to think out of the box 
• Team player with strong communication and interpersonal skills 
• Self-motivator with a positive attitude and with high energy 
• Customer focused 

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As a Salesforce Principal Architect you will play a pivotal role in shaping client solutions, driving pre-sales engagements, and ensuring delivery excellence across Salesforce initiatives.

The role is suited for a consulting professional who is equally comfortable engaging with clients at the executive level, leading solution design, and guiding delivery teams. As a senior member of the Salesforce group, this role will also contribute to establishing ways of working, reusable assets, and practice capability across the broader NCS network.

What will you do?

Client Solutioning & Pre-Sales

• Act as a trusted advisor to clients, shaping Salesforce solutions that address business needs and deliver measurable outcomes
• Lead discovery sessions, requirements analysis, and solution design workshops
• Support sales and account teams in pre-sales activities including scoping, estimating, proposal development, and presentations
• Showcase Salesforce capabilities through tailored demos and proof-of-concepts
• Lead complex pre-sales engagements, providing solution oversight, strategic guidance, and executive-level presentations to prospective clients
• Develop and maintain strategic relationships with Salesforce and other ecosystem partners to drive joint business opportunities

Delivery Leadership

• Provide solution oversight during delivery, ensuring architectural integrity and alignment with client goals
• Collaborate with project managers, architects, and offshore/global delivery teams to ensure solutions are delivered to scope, quality, and timelines
• Address delivery challenges and act as escalation point for solution-related decisions

Practice Development & People Leadership

• Contribute to the development of accelerators, templates, and best practices that enhance delivery efficiency and consistency
• Mentor and coach junior team members, building their Salesforce solutioning and consulting capability
• Support recruitment and onboarding of new Salesforce practitioners into the practice
• Help define career paths, training, and certification goals for practice members
• Collaborate with global delivery centres to uplift capability and ensure consistent standards across regions
• Stay current with Salesforce product releases, industry cloud offerings, and ecosystem developments, and share knowledge across the team

The ideal candidate should possess:

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline is required
• Relevant Salesforce certifications are highly essential (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect)
• Over than 12 years of CRM/Salesforce experience, with at least 6 years in Consulting
• Demonstrated success in both pre-sales (scoping, estimating, proposals, client presentations) and delivery (solution design, architecture oversight)
• Strong experience with Salesforce core clouds (Sales, Service, Experience); exposure to Industry Clouds preferred
• Proven ability to lead workshops, manage stakeholders, and present at executive level
• Experience collaborating with offshore/global delivery centres
• Strong understanding of Salesforce capabilities, limitations, and roadmap
• Familiarity with industry trends in customer engagement, digital transformation, and CRM best practices
• Excellent communication, facilitation, and stakeholder management skills
• Consulting toolkit: requirements gathering, structured problem-solving, commercial awareness
• Leadership skills to mentor, coach, and contribute to practice capability growth
• Strategic Thinking: Ability to define and execute long-term strategy and translate business goals into actionable plans
• Stakeholder Influence: Exceptional communication, negotiation, and interpersonal skills, with the ability to effectively engage with senior executives, both internal and external
• Results Orientation: A strong drive to achieve objectives, overcome obstacles, and deliver measurable business outcomes

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a Helpdesk and Concierge Engineer you will serve as the subject matter expert (SME) within the service desk team. The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.
The SME will also support and administer Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications and services.

What will you do? 

• Provide support, troubleshooting and administration for M365 (Microsoft) ecosystems such as Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune etc
• Liaise with second-level support on product enhancements and train team members
• Update shared repository with changes in area of focus
• Provide First Call Resolution (FCR) technical support via phone and email
• Perform first level troubleshooting and escalate to resolver groups as required
• Furnish timely updates to customers on issue status
• Maintain ownership of cases until closure with accurate documentation
• Manage customer expectations and escalate unusual surge issues to Team Lead
• Classify and prioritize incidents, tracking progress and updates

Essential Qualifications

• Diploma with minimum 2 years of end-user support or service desk experience
• Proficient in spoken and written English
• Strong technical skills in supporting desktops, notebooks, tablets, and smartphones
• Knowledge  and experience of Windows OS, Active Directory, and M365 (Microsoft) ecosystems / applications

Preferred Attributes

• VPN and macOS support knowledge
• Good understanding of hardware and peripherals
• Experience in supporting WiFi and LAN connectivity
• Familiar with:
• M365 Admin Center (Users, Licenses, Service Health)
• Teams/SharePoint/Exchange Admin Centers
• Entra ID (Azure AD) – users, sign in logs (read), MFA settings
• Intune portal – device/app basics

Professional and/or Technical Certifications

• Microsoft 365 Certified: Fundamentals (MS 900) (strongly preferred)
• CompTIA A+ (preferred)

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Primary Purpose

The Senior Software Engineer is responsible to develops software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements.

Responsibilities

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices

• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits

• Develop unit test package, execute tests & document test results to ensure the quality of the program

• Assist in the integration testing, system testing, User Acceptance Test ( UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment

• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly &efficiently

• Prepare & maintain up-to-date system documentation.

• Analyse functional requirements to translate into application design using established design methodologies and guidelines

• Ensure codes comply with NCS security guidelines

Team Work

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements

• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications

• Participate in peer reviews to improve project quality

Requirements

·      Typically 5-7  years’ experience with substantial project work in software development

·      Experience in Peoplesoft Financial.

·      Diploma or Degree in Computer Science,Information Technology, Management of Information Systems or equivalent

·      Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

·      Strong problem solving skills and ability to think out of the box

·      Team player with strong communication and interpersonal skills

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking a Digital Automation Specialist who can bridge both business and technical domains. This role combines hands-on development using Microsoft Power Platform with business analysis and project coordination to drive automation and digital transformation across the organization. You will collaborate with stakeholders from Finance, HR, Operations, and Commercial teams to identify automation opportunities, design workflow solutions, and implement AIenabled document processing tools. This role is ideal for someone who is both technically capable and business-oriented, with the ability to translate user needs into practical and scalable solutions.

What will you do?

Automation Development

• Develop workflow automation using Power Automate (Cloud)
• Build user-friendly business applications using Power Apps Implement document automation solutions using AI
• Builder / OCR tools Support SharePoint / Microsoft Lists based workflows
• Troubleshoot and resolve production issues

Business Analysis & Solution Design

• Identify automation opportunities across departments
• Gather and clarify business requirements
• Translate requirements into technical design documentation
• Perform workflow/process mapping and identify optimization points

Project Delivery & Governance

• Work closely with automation developers and business users to ensure successful delivery
• Support UAT planning, testing, and go live activities
• Track automation KPIs such as time savings and error reduction
• Maintain solution documentation, standards, and best practices

AI / Digital Transformation Initiatives

• Support AI-driven document automation (PO, invoice, logistics documents, etc.)
• Collaborate on transformation initiatives that improve operational efficiency
• Promote user adoption and support change management activities

An ideal candidate should possess:

• 3–5 years’ experience in business systems, automation, or digital transformation
• Hands-on experience with Power Automate or similar workflow automation tools
• Basic understanding of data structures (Excel, SharePoint, Dataverse)
• Experience gathering requirements from non-technical stakeholders
• Strong analytical skills and process documentation experience
• Strong problem solving and troubleshooting ability

Good To Have

• Experience with AI Builder, OCR, or other document processing tools
• Power BI exposure (report consumption or basic analytics)
• SAP or ERP system exposure
• API / JSON understanding
• Project management or coordination experience
• Experience working with multi-country or regional teams

Soft Skills

• Strong communication skills with the ability to engage non-technical users
• Business mindset and ROI-oriented thinking
• Detail oriented, structured, and organized
• Able to work independently and manage multiple initiatives
• Curious and willing to learn new automation tools and technologies

DELIVERY DRIVER

Location: Woodlands (No driving vehicle home)

• Perform loading and unloading of goods from vehicle

• Delivery of raw food products ; rice, sugar, oil & etc

• Checking of goods before each delivery

• Upkeep cleanliness and maintenance of vehicles

Requirements:

*Be ready to work on public holiday

*Able to work early morning

Working Hours :

Monday - Saturday 6.00am to 6pm

*Basic salary + Transport Allowance + phone allowance

*cpf contribution*

Kindly Contact Us For More Job Details

whatsapp 9627 3523

OR walk in interview after 10am

Location :

39 woodlands close

Mega@ woodlands

#05-45 (S) 737856

(Candidates who require a work pass need not apply)

•Senior citizen who is physically fit and healthy is welcome to apply•

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
 

As an AI Solution Architect, you will be the technical authority responsible for designing, architecting, and guiding the delivery of Agentic AI systems within the Autonomous Networks Programme. You will work closely with the Project Director, Network SMEs, OSS engineers, NOC operations teams, and the Central AI Infrastructure Solution Architect to translate network operations challenges into production-grade AI agent solutions that are safe, explainable, trusted, and operationally effective. This is a hands-on role requiring both strong architecture leadership and practical engineering capability, including prototyping, coding, system integration, and technical review.

What will you do?

Agent Architecture & Design

• Lead the end-to-end architecture of Agentic AI systems, covering data ingestion, reasoning, decision-making, action execution, and audit logging.
• Define agent scope, decision boundaries, tool specifications, and autonomy levels in alignment with programme stakeholders.
• Design multi-agent orchestration capabilities such as event routing, resource locking, inter-agent handoff contracts, prompt caching, and shared state management.
• Architect RAG pipelines for knowledge and diagnosis agents, including corpus design, chunking strategy, embedding model selection, retrieval design, and evaluation methodology.
• Design agentic workflows, evaluation patterns, hybrid search, reranking strategies, benchmarking approaches, and golden datasets.
• Develop prompt templates, output schemas, hallucination guardrails, and confidence scoring mechanisms for LLM-based agents.
• Produce and own technical design artefacts including architecture decision records (ADRs), sequence diagrams, data flow diagrams, and agent logic flowcharts.

OSS Integration & Data Engineering

• Adopt and apply Model Context Protocol (MCP) and Agent-to-Agent protocol patterns as governed extension mechanisms for enterprise AI agents.
• Design and build data pipeline layers that normalise multi-vendor, multi-format network telemetry into usable schemas for AI reasoning.
• Work with the Network Solution Architect to define integration patterns between AI agents and OSS platforms such as NMS, EMS, ServiceNow ITSM, inventory, and provisioning systems through REST APIs.
• Design event streaming architecture, such as Kafka or equivalent, to support near real-time alarm and telemetry processing aligned to NOC latency requirements.
• Collaborate with Data Engineering teams to improve the quality of alarm, ticket, and inventory data that supports agent accuracy and reliability.

Safety, Guardrails & Risk Architecture

• Design and implement guardrails for all agents, including hard limits, human confirmation flows, blast radius controls, and escalation logic.
• Lead blast radius assessments with Network SMEs and Risk teams, documenting worst-case impacts and defining mitigating controls.
• Design and validate rollback procedures for agent-initiated actions, including KPI-based automated rollback triggers.
• Ensure solution architectures comply with IMDA requirements, AIVerify expectations, InfoSec policies, and relevant change governance processes.

Observability & Evaluation

• Design decision audit trail schemas to ensure all agent actions and decisions are traceable, explainable, and reviewable.
• Define continuous evaluation approaches for production agent traces using LLM-as-judge and human review samples.
• Build or guide the development of Agent Operations Dashboards for NOC teams, showing agent health, decision activity, accuracy, and exceptions.
• Define agent evaluation frameworks across factual accuracy, reasoning quality, retrieval performance, planning quality, tool-call accuracy, and confidence thresholds.
• Design drift detection mechanisms to identify output quality degradation before operational impact occurs.

Delivery & Stakeholder Collaboration

• Partner with the Project Director on design planning, sprint planning, design governance, and build readiness.
• Work with Network SME owners to validate architectural decisions against real operational workflows and constraints.
• Lead technical walkthroughs with NOC management and Central AI Infrastructure leadership to build confidence in the proposed architecture.
• Provide mentorship and technical guidance to AI/ML engineers and integration engineers through code reviews, architecture reviews, and design support.
• Translate technical decisions into clear, concise, non-technical summaries for programme leadership and steering committees.

The ideal candidate should possess:

Required / Mandatory experience

• Minimum 7 years of experience in AI/ML engineering or application solution architecture.
• At least 1 year of hands-on experience in production Agentic AI systems, beyond proof-of-concept or prototype work.
• Demonstrated experience designing and deploying AI agents that use external tools, manage state, and operate in production environments.
• Hands-on experience with LLM APIs such as OpenAI or Anthropic Claude, or with open-source LLMs on vLLM such as Qwen, Mistral, or DeepSeek.
• Strong experience in prompt engineering, evaluation design, and cost management for production AI systems.
• Proven experience designing and implementing RAG pipelines with vector databases such as Milvus, Pinecone, Weaviate, Chroma, pgvector, or equivalent.
• Experience integrating AI systems with enterprise operational platforms such as ITSM, monitoring, streaming, or telemetry systems.
• Ability to write code, build prototypes, and review pull requests as part of hands-on delivery.

Highly desirable experience

• Experience in Telco, utilities, or other 24×7 critical infrastructure environments.
• Familiarity with OSS platforms and protocols such as NMS, EMS, network alarm management, NETCONF/YANG, or gNMI streaming telemetry.
• Experience designing AI systems under regulatory, audit, security, and formal risk governance requirements.
• Experience with network automation platforms such as Cisco NSO, Nokia CloudBand, or ONAP.
• Familiarity with TM Forum Autonomous Network Maturity Model (L0–L5).
• Working knowledge of frameworks such as LangChain and LangGraph.

Desirable certifications

• Microsoft Certified Agentic AI Business Solutions Architect
• AWS Certified Generative AI Developer – Professional
• AWS Machine Learning Specialty
• Google Professional Machine Learning Engineer

Education qualification

• Degree in Computer Science, Electrical Engineering, AI/ML, or a related technical field.
• A postgraduate qualification is advantageous, but not required if supported by strong demonstrated experience.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Overview

The Principal AI Architect is a senior technical leader responsible for the architectural integrity and strategic depth of NCS's most complex AI programmes. This is not a reference-architecture role — you go deep: design patterns, component-level trade-off analysis, cost modelling, and hands-on validation of the systems you design. You will engage with C-level and senior technical stakeholders on client side, shape multi-year AI platform roadmaps, and serve as the definitive technical authority across ML, GenAI, and agentic AI domains within NCS's AI practice.

Experience with architecting and building AI voice bot from scratch using livekit or similar framework would be a big plus.

Key Responsibilities

Architecture & Design

• Own end-to-end technical architecture for large-scale AI programmes: from data ingestion and model training through inference infrastructure, agentic orchestration, and front-end integration.
• Go beyond reference architecture: produce detailed design pattern specifications, component interaction diagrams, data flow models, and failure mode analyses.
• Make and defend technically grounded design decisions: LLM selection and cost modelling, build-vs-buy analysis, open-weight vs. proprietary model trade-offs, and infrastructure sizing.
• Design enterprise agentic AI systems incorporating multi-agent orchestration, RAG, AI memory, planning, reasoning, reflection, and tool integration via MCP or equivalent.
• Specify AI governance and safety architectures: guardrails, observability stacks, responsible AI controls aligned to NIST AI RMF, MAS TRM, and applicable regulatory frameworks.
• Define evaluation and quality frameworks across ML and GenAI: metrics selection, benchmark design, red-teaming protocols, and production monitoring strategies.
• Lead architecture reviews; challenge and validate designs proposed by AI Engineers and Senior AI Engineers.

Technical Depth & Hands-On Contribution

• Maintain active hands-on capability: prototype critical components, validate architectural assumptions through working code, and lead proof-of-concept builds.
• Deep working knowledge of the full AI stack: data pipelines, feature stores, model training (classical ML + fine-tuning LLMs), inference optimisation (quantisation, distillation, batching), and agentic orchestration.
• Evaluate and select from the evolving AI tooling ecosystem — vector databases, agentic frameworks, LLM gateways, MLOps platforms, observability tools — with defensible rationale.
• Design cost-optimised AI infrastructure: GPU/CPU sizing, quantisation strategies (GPTQ, AWQ, GGUF), cross-cloud connectivity, and FinOps for AI workloads.

Stakeholder Management & Delivery Leadership

• Serve as the senior technical authority in client engagements: lead architecture workshops, executive briefings, and technical governance reviews.
• Build trusted relationships with CTO, Head of AI, and senior engineering leaders on client side; navigate complex stakeholder dynamics across delivery programmes.
• Drive alignment between business objectives and technical architecture across multi-vendor, multi-workstream programmes.
• Provide architectural oversight and direction across delivery squads; escalate and resolve technical blockers at programme level.
• Contribute to presales: lead solution architecture for major bids, produce technically credible and commercially sound proposals.
• Develop and grow the AI engineering talent within the NCS AI practice; act as a technical mentor and role model across the team.

Thought Leadership & Practice Development

• Define and evolve NCS's internal AI architecture standards, design pattern libraries, and reusable platform components.
• Represent NCS externally: conference presentations, published thought leadership, and client advisory engagements.
• Identify emerging technology trends and translate them into practice capability investments.

Experience & Education

• 10–15+ years of progressive experience in AI/ML engineering, data science, or software engineering, with at least 5 years in architecture or technical leadership roles.
• Degree in Computer Science, Engineering, Statistics, or equivalent; advanced degree (MSc/PhD) advantageous.
• Proven track record designing and delivering large-scale AI programmes end-to-end — not just contributing to them.
• Experience building AI products or platforms from scratch, or serving as lead architect on enterprise AI programmes with significant complexity and scale.
• Background in system integration, technical consultancy, or professional services — with direct accountability for architecture quality in client-facing engagements.

Technical Depth

• Strong Python programming at production grade: modular, testable, well-documented code across ML and GenAI application stacks.
• Deep ML fundamentals: feature engineering, model evaluation, classical ML algorithms, bias-variance trade-offs, and hyperparameter optimisation.
• Extensive hands-on GenAI experience: RAG pipelines, LLM API integration (OpenAI, Anthropic, AWS Bedrock, Azure OpenAI), prompt engineering, and evaluation.
• Expert-level knowledge of vector databases and embedding architectures (Qdrant, Milvus, pgvector) for semantic search and retrieval at scale.
• Deep multi-cloud platform expertise (AWS, Azure, GCP) across AI/ML services, model training, and inference infrastructure.
• Advanced containerisation and MLOps: Docker, Kubernetes, CI/CD pipelines for AI systems, model serving, and production monitoring.
• Multi-language programming proficiency; ability to read, reason about, and contribute to code across the full stack.
• Deep hands-on experience with agentic frameworks: LangGraph, CrewAI, AutoGen, OpenAI Agents SDK — at architectural depth, not just usage.
• Expert-level knowledge of agentic AI design patterns: multi-agent orchestration, memory architectures, planning and reasoning loops, reflection, and tool-use integration.
• Deep hands-on experience with GenAI infrastructure: LLM serving (vLLM, TGI, Ollama), fine-tuning (LoRA, QLoRA), model quantisation, and cross-cloud API architecture.
• Demonstrated ability to cost AI systems: TCO modelling, GPU/inference cost optimisation, build-vs-buy analysis across proprietary and open-weight LLMs.
• Strong command of responsible AI at architecture level: governance frameworks, safety controls, bias mitigation, auditability, and regulatory compliance.

Leadership & Stakeholder Skills

• Proven stakeholder management at senior levels: ability to advise, influence, and build confidence with client executives and technical leadership.
• Experience leading cross-functional, multi-vendor delivery programmes; comfortable operating in complex organisational environments.
• Strong written communication: ability to produce architecture documents, executive briefings, and technical proposals that are clear, precise, and persuasive.

Primary Purpose

Responsible for planning, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

Responsibilities

1) Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

2) Manage systems changes through established change request process & provide status reports to the relevant parties.

3) Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

4) Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

5) Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.

6) Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.

7) Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

8) Provide systems related technical advice to customers or project team.

9) Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.

10) Manage budget, resources and schedule for system implementation /operation activities

11) Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Requirement

• Must have Skill: Microsoft Exchange - Messaging Infrastructure, Azure Cloud

• Prefer Skill: J2EE

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

You will review, analyze current and proposed business operations and provide overall design and solution to address the business outcome. Involve in the design, develop, implement and support ServiceNow tools

What will you do?

• Identify and communicate with key stakeholders
• Gather, review and analyze business & operation requirements and translate into user stories.
• Understanding business & operations needs and translate into technical requirement
• Conduct workshops and meetings to facilitate solution brainstorming for both client and technical team.
• Perform gap analysis to identify the difference between current processes and desired outcomes, proposing solutions to bridge these gaps.
• Maintain clear and consistent communication with stakeholders, ensuring alignment and managing expectations.
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
• Able to design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• Build Test cases, Facilitate UAT sessions with business users, and ensure that solutions are fit.
• Develop and execute test plans capture artifacts to ensure the solution meets the specified requirements and quality standards
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades.
• To work with stakeholders and recommend best practices in areas such as App Engine.
• Lead in POC/POV, product evaluation and tech refresh activities

The ideal candidate should possess:

• Must have ServiceNow System Administrator certification, Application developer and additional ServiceNow Specialist certification.
• Four (4) to Seven (7) years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products
• Four (4) to Seven (7)  years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development
• Four (4) to Seven (7)  years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
• Must have experience with the following ServiceNow suites: App Engine.
• Advanced experience with scripting languages such as JavaScript, Python, etc.
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

Together, we make the extraordinary happen.  

Learn more about us at ncs.co and visit our LinkedIn career site. 

We are looking for a skilled Data Engineer to design, build, and maintain scalable data solutions that enable analytics, reporting, and data-driven decision-making. The role involves working closely with business stakeholders, data analysts, and technical teams to ensure reliable, high-quality data platforms.

Key Responsibilities

• Design, develop, and maintain data pipelines and ETL/ELT processes
• Build and optimize data warehouses, data lakes, and data marts
• Ensure data accuracy, consistency, reliability, and availability
• Perform data modelling to support reporting and analytical requirements
• Monitor, troubleshoot, and optimize data workflows for performance and scalability
• Implement data quality checks, validation, and governance standards
• Collaborate with cross-functional teams to translate business requirements into technical solutions
• Create and maintain technical documentation

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum 3–6 years of experience in data engineering or related roles
• Strong proficiency in SQL and relational databases
• Experience with ETL/ELT tools and data integration frameworks
• Solid understanding of data modelling and data warehousing concepts
• Strong analytical and problem-solving skills
• Good communication skills and ability to work in a team environment

Technical Skills (Preferred)

• Programming experience in Python, Java, or Scala
• Experience with cloud platforms (AWS, Azure, or GCP)
• Familiarity with big data technologies (e.g. Spark, Kafka, Hadoop)
• Exposure to data orchestration tools (e.g. Airflow)
• Experience with CI/CD pipelines and version control tools (Git)
• Knowledge of Agile / Scrum methodologies

NCS is a leading AI Tech Services company. With a 15,000-strongteam across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

The Functional Testing Engineer is responsible for ensuring the quality, reliability, and functional accuracy of the organization’s software platforms, particularly systems related to video analytics and video management. The role focuses on validating that software features and system integrations meet defined requirements through structured functional testing, test planning, and defect analysis across the software development lifecycle.
Working closely with development and product teams, the engineer reviews system designs, develops and executes test cases, and analyzes test results to identify issues and improve product quality. The role requires a solid understanding of software QA methodologies, experience with both white-box and black-box testing, and the ability to use programming or scripting languages (such as Java or Python) and SQL to support test execution, data validation, and troubleshooting of system behavior.

Responsibilities | CORE

• Mentor the Junior QA engineers and efficiently manage the resources to support the projects and ensure the quality delivery
• Define test strategy and test plan based on software development plan for the projects
• Oversees and actively participates in test execution and the development of testing artefacts, including: performance test requirements, defect tracking and reporting, performance test plans, cases, scripts, reports, etc. for assigned projects
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the development process
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes
• Monitor program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
• Create test tools that facilitate data gathering and test method execution
  Python & Bash Scripting: Write and maintain Python, Bash script or PowerShell script for automation, deployments, and troubleshooting.
• Troubleshooting & Monitoring: Proactively monitor systems, perform root cause analysis, and ensure the reliability of the platform.
• Collaboration: Work closely with other teams to collaborate on any tasks when required.

Qualifications

• Familiar with at least one programming language, like Java, Python
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with both white box and black box testing
• Hands on experience with automated testing tools
• Excellent problem-solving and analytical skills
• Strong leadership and communication skills
• Experience in microservices architecture and distributed systems.
• Hands-on experience with containerization technologies such as Docker and orchestration using Kubernetes.
• Utilize basic knowledge of Linux Based OS to manage servers, deployment environments, and perform necessary scripting.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Strong skills in troubleshooting and root cause analysis within distributed systems.

Nice-to-Have:

• Basic knowledge of AI concepts and video analytics technologies like OpenCV or FFmpeg.
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is plus
• Experience working in a multinational corporation or worldwide enterprise
• Experience to use selenium testing framework
• Self-motivated
• Fluent in English writing and speaking

Soft Skills:

• Excellent communication and collaboration skills (written and verbal)
• Ability to work effectively in a fast-paced, cross-functional team environment.
• Detail-oriented with a commitment to deliver high-quality work.
• Strong interpersonal skills with ability to work both independently and as part of a team
• Strong time management, willingness to learn new technologies

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We are seeking an experienced Senior Data Engineer to design, build, and optimize scalable data platforms that support analytics, reporting, and data-driven decision-making. The successful candidate will work closely with data scientists, analysts, and application teams to ensure reliable, secure, and high-performing data solutions across the organisation.

Key Responsibilities

• Design, develop, and maintain robust data pipelines and ETL/ELT workflows for structured and unstructured data
• Architect and manage data warehouses, data lakes, and data marts to support analytics and reporting needs
• Optimize data models for performance, scalability, and reliability
• Ensure data quality, integrity, governance, and security standards are met
• Collaborate with business stakeholders, data scientists, and analysts to translate requirements into technical solutions
• Lead troubleshooting and performance tuning of data pipelines and platforms
• Implement monitoring, logging, and alerting for data workflows
• Mentor junior data engineers and provide technical guidance on best practices
• Contribute to architecture discussions, technical standards, and documentation

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum 5–8 years of hands-on experience in data engineering or related roles
• Strong proficiency in SQL and data modelling
• Solid experience with ETL/ELT frameworks and data orchestration tools
• Proven experience building and maintaining large-scale data platforms
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaborate within cross-functional teams

Technical Skills (Preferred)

• Programming experience in Python, Java, or Scala
• Hands-on experience with cloud platforms (AWS, Azure, or GCP)
• Experience with data warehousing technologies (e.g. Snowflake, BigQuery, Redshift)
• Familiarity with big data technologies (e.g. Spark, Hadoop, Kafka)
• Experience with CI/CD, version control (Git), and Infrastructure as Code (IaC)
• Knowledge of data governance, security, and compliance standards
• Experience working in Agile / DevOps environments

Nice to Have

• Exposure to data visualization or BI tools (e.g. Power BI, Tableau)
• Experience supporting machine learning or advanced analytics workloads
• Prior experience in regulated or large enterprise environments

We are seeking a motivated and detail-oriented Associate Software Engineer to join our development team. This role is ideal for early-career professionals or fresh graduates who are passionate about software development and eager to build scalable, high-quality applications while learning from experienced engineers.

Key Responsibilities

• Assist in the design, development, testing, and deployment of software applications based on business and technical requirements
• Write clean, maintainable, and well-documented code under guidance from senior team members
• Participate in code reviews, debugging, and troubleshooting activities
• Support application maintenance, enhancements, and defect resolution
• Collaborate with cross-functional teams, including business analysts, QA, and solution architects
• Prepare technical documentation and user guides as required
• Adhere to established development standards, best practices, and security guidelines

Requirements

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Software Engineering, or a related field
• 0–2 years of relevant working experience (fresh graduates are welcome)
• Basic knowledge of at least one programming language (e.g. Java, C#, Python, JavaScript)
• Familiarity with web technologies, databases, or application frameworks is an advantage
• Understanding of the Software Development Life Cycle (SDLC)
• Strong analytical and problem-solving skills
• Good communication skills and a willingness to learn

Technical Skills (Preferred)

• Experience with frameworks such as Spring Boot, .NET, Angular, React, or similar
• Basic knowledge of SQL / relational databases
• Exposure to version control tools (e.g. Git)
• Familiarity with Agile/Scrum methodologies is a plus