Total 3 job vacancies by Moolahgo Pte. Ltd.

Summary

The Compliance Officer will be a key member ofMoolahgo's compliance function, working closely with senior leadership andexternal advisors to operationalise the company's compliance framework. Thisrole is suited to a hands-on compliance professional with solid MAS regulatoryknowledge and experience in payments or fintech. The successful candidate willhelp ensure that Moolahgo's operations, products, and processes remain alignedwith applicable laws and MAS requirements, including those attached to our MPI license.

Key Responsibilities

Regulatory Compliance

• Monitor and implement requirements under the Payment Services Act (PSA), MAS Notices, Guidelines, and other applicable regulations.
• Maintain and update Moolahgo's compliance policies, procedures, and internal controls in response to regulatory developments.
• Manage correspondence and reporting obligations with MAS, including license conditions, regulatory submissions, and queries.
• Support the company's response to MAS inspections, audits, and supervisory reviews.

AML /CFT

• Oversee and enhance Moolahgo's AML/CFT programme, including policies, transaction monitoring, and sanctions screening.
• Conduct and review customer due diligence (CDD) and enhanced due diligence (EDD) processes for onboarding and ongoing monitoring.
• Investigate alerts and escalate suspicious transactions; prepare and file Suspicious Transaction Reports (STRs) to the Suspicious Transaction Reporting Office (STRO) where required.
• Ensure the company meets MAS Notice PSN01 (AML/CFT for licensed payment service providers) and related obligations.

Product& Business Support

• Provide compliance advisory to product, operations, and business development teams on new products, features, and partnerships — including digital payment tokens (DPT)integrations and virtual account services.
• Conduct compliance risk assessments for new product launches and third-party arrangements.
• Review and advise on contractual terms and agreements (e.g. merchant agreements, partner T&Cs) from a compliance perspective.

Internal Audit & Controls

• Support the Internal AuditFunction (IAF), including coordination with any co-sourced or seconded auditresources.
• Track and manage compliance findings, recommendations, and remediation timelines.
• Prepare managementreporting on compliance metrics, incidents, and programme status.

Training& Culture

• Deliver or coordinate AML/CFT and regulatory compliance training for staff.
• Foster a culture ofcompliance awareness across the organisation.

Requirements

Experience & Qualifications

• 3–6 years of complianceexperience in a licensed financial institution, payment service provider, orfintech company regulated by MAS.
• Solid working knowledge of the Payment Services Act, MAS AML/CFT Notices and Guidelines, and the broader Singapore regulatory framework.
• Hands-on experience with AML/CFT operations: transaction monitoring, CDD/EDD, STR filing.
• Degree in Law, Finance, Business, or a related discipline. Professional certifications (e.g. CAMS, ICA, ACAMS) are an advantage.
• The proficiency in Mandarin language is required as the position involves communicating with compliance counterparts in China.

Skills & Attributes

• Meticulous and structured, with strong written communication skills — able to produce clear regulatory correspondence and policy documents.
• Confident in engaging directly with regulators and external auditors.
• Commercially aware — able to balance compliance rigour with business pragmatism.
• Self-directed and able to work with minimal supervision in a lean team environment.
• Collaborative, with the ability to engage cross-functionally with product, legal, and operations teams.

Nice to Have

• Experience with digital payment token (DPT / cryptocurrency) compliance or familiarity with MAS DPT licensing requirements.
• Exposure to co-sourced or outsourced compliance / internal audit arrangements.
• Prior experience at a MAS-licensed Major Payment Institution or e-money issuer.
• Familiarity with payment products.

Roles & Responsibilities

This is an interesting position for the right candidate to provide top-notch digital financial transactions operations and best- in-class customer services.

Operations

• Perform customer onboarding related activities following company’s AML/ CFT policy
• Perform transactions processing tasks timely and accurately
• Monitor transaction completion status, investigate issues/errors and resolve
• Liaise with counterparties and customers on transaction confirmations/ investigations/ settlements
• Prepare and submit internal and external reports
• Maintain SOPs based on up-to-date process workflows
• Proactively review and recommend systems/ process improvements
• Work closely with systems engineers/ product managers in systems/product designs
• Participate in systems testing as needed

Customer Service

• Provide a high standard of customer service to both Business and Retail customers
• Handle feedback and customer complaints promptly, patiently and professionally
• Liaise with various teams to resolve operational issues
• Provide well thought-through resolutions to customers
• Attend to all walk-in customers, phone calls, social media channels and emails promptly and professionally
• Handle registrations of new user sign-ups and follow up on outstanding documents
• Perform Other ad-hoc duties assigned by Supervisor.

Requirements

• Meticulous and fast learner
• Language abilities: Must be able to converse fluently in English and Mandarin. Bahasa Indonesia is an added advantage.
• Computer literacy skills: MS Office
• Personalities: Warm, positive, self-motivating, good organization skills and interpersonal skills. A strong problem-solving team player.
• Prior customer service-related job experience of at least 2 years is a must.
• Good English & Mandarin communication skills (verbal and written).
• Mature and high sense of responsibility and accountability to ensure day-to-day operations tasks are completed timely
• Possess a zero-error mindset
• Be extremely detailed and very good with numbers, especially currency conversions
• Ability to work weekends shift

Job Summary:

Working closely with the manager, your primary role lies in the development and execution of the company’s overall marketing and communications strategy that encompasses both offline and online marketing channels. The objective is to build, maintain and expand moolahgo’s brand outreach, social media presence, promotions or marketing campaign and ultimately grow the company’s user base to meet targets. This will include monitoring and ensuring proper use of the corporate brand, managing and maintaining the company’s website, mobile apps, and email/ CRM software, create social media content. The communication efforts will also require you to copywrite, review and produce collaterals, as well as planning and implementing events and initiatives. You will also be tasked to monitor, track and report on campaign performance. Other duties will include assisting in the recruitment, training and management of a pool of volunteers or interns.

Main Responsibilities:

• Work with manager to manage and execute / implement full spectrum of marketing & communications plans to achieve company goals and targets
• Conceptualize development and execution of advertising creative ideas, design and layout in support of all marketing activities such as advertising, print and digital media (print, direct mailers, flyers, newsletters etc.)
• Produce marketing graphics and/or simple videos to support the marketing activities
• Conceptualize copywriting & production of presentation materials, online content, marketing collaterals – brochure, EDM, presentation slides, fact sheets, press releases, website, social media, etc.
• Conduct market research on competitors marketing campaign, brand positioning and awareness
• Develop marketing plans and strategies to increase brand awareness and market share
• Drive digital marketing programs for the business with strong focus and understanding of product branding
• Manage the professional website content architecture and identify approaches / strategies to improve the website
• Carry out Search Engine Optimization (SEO) / Google Adwords / backlink marketing campaign / AI marketing
• Conceptualize and set up lead generation platform through different marketing channels
• Evaluate the effectiveness of marketing channels and activities
• Support Customer Service center in handling customer queries/ complaints
• Organize and coordinate marketing events such as client events, lucky draws, conferences, webinars, and trade shows

Requirements:

• Min GCE ‘A’ Level / Diploma / Degree in any marketing discipline
• Self-driven, Highly energetic individual with non-stop creativity and enthusiasm
• Strong knowledge in conceptualism, planning and execution of marketing activities
• Able to evaluate marketing activity and monitor competitor activities
• Must be well-organized, well groomed & possesses outgoing disposition
• Excellent command in written and verbal English (to be able to execute the strategy and content for the company's social media platform in English)
• Outgoing personality, with excellent organizational and prioritizing skills, mature and analytical
• High levels of creativity
• Enthusiastic, results-oriented and able to work independently
• Meticulous with an ‘eye’ for details
• Able to work in fast-paced environment and handle pressure well
• Ability to write and converse in Bahasa Indonesia would be advantage to liaise with our Indonesian migrant worker customer base
• Interested candidates may send us a detailed resume, current & expected remuneration package and marketing portfolio (if any)