Total 15 job vacancies by Lumens Pte. Ltd.

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a friendly and professional Customer Experience Consultant to join us in Singapore, steering our customer service to new heights!

Your Role on Our Journey:

As a Customer Experience Consultant, you'll be the go-to person for our drivers after they hit the road in their leased PHVs. Your main task? To make sure every driver feels supported, heard, and valued. Whether it's resolving an issue, answering queries, or just checking in to see how they're doing, your role is crucial in keeping our drivers happy and our engines running smoothly.

Your Day-to-Day Adventures:

• Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
• Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
• Regularly follow up with drivers to gather feedback and check on their experience.
• Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
• Build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
• Keep customers updated on the latest promotion and product.

What Makes You a Perfect Fit:

• Prior experience in a customer-focused role, such as Sales, Account Manager or Customer Service
• A passion for helping and interacting with people.
• Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
• Excellent communication skills and proactive, empathetic approach to customer service.
• The ability to identify sales opportunities without ever losing that personal, caring touch.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Be part of a journey that matters and help us turn every drive into a delightful experience!

About Us  

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.  

Your Day-to-Day Adventures  

• Lead offline acquisition for driver-partners and vehicle lessees through offline acquisition 

• Design activation mechanics that convert physical exposure into qualified leads or bookings 

• Source, negotiate, and manage partnerships with corporates and vendors 

• Design co-marketing initiatives that deliver measurable demand or supply leads 

• Own partnership execution—from concept and contracting to on-ground rollout and post-mortem analysis 

• Own brand execution across all physical assets, including fleet branding collaterals, signage etc 

• Ensure every offline touchpoint reflects the brand’s premium, concierge-led positioning 

• Plan and execute branded events, sponsorships, and experiential campaigns 
  
• Track performance against defined objectives (leads, sign-ups, partnerships initiated) 

• Act as the bridge between marketing strategy and field execution 

• Manage external vendors, promoters, and agencies for activations and roadshows 

• Maintain a hands-on presence at key activations to ensure execution excellence 

• Ensure offline initiatives are fully integrated into broader go-to-market strategies 

• Be physically present at or directly oversee live activations, roadshows, or partner locations 

• Maintain daily communication with active partners 

• Identify immediate upsell or expansion opportunities within existing partnerships 

• Validate that leads from activations are correctly submitted and documented 

• Work with sales / operations teams to ensure timely follow-up on offline-generated leads 

What Makes You a Perfect Fit  

• Diploma/Degree in Marketing, Communications or related field 

• At least 3–4 years of working experience in a integrated, offline or field marketing role 

• Proven experience executing on-ground activations, events and partnerships 

• Able to commit a 5.5 day work week 

• Monday – Friday, 9AM – 6PM, Saturday/Sunday, 10AM – 2PM) 

Ready to Drive the Extra Mile?  
Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us  

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.  

Your Day-to-Day Adventures  

• Create a full range of visuals assets including paid and organic social media, email marketing campaigns, product illustrations, digital and physical events/print 

• Building new designs for the website and working together with developers, marketing, and product teams to generate user-friendly and converting web pages 

• Work closely with the marketing team to analyze the output and make changes according to gathered data and A/B testing 

• Collaborate closely with the rest of the business to ensure brand coherency and consistency across all creative output 

• Reviewing final layouts and suggesting improvements when necessary. 

• Act as the bridge between marketing strategy and field execution 

What Makes You a Perfect Fit  

• Diploma or Degree in Visual Communications, Marketing or Graphic Design or equivalent 

• At least 1 year experience as a graphic designer or in related field 

• Demonstrable graphic design skills with a strong portfolio 

• Proficiency with required desktop publishing tools, including Photoshop, Adobe Premiere Pro, After Effects and Illustrator 

• Possess a strong eye for visual composition 

• Effective time management skills and the ability to meet deadlines 

• Able to give and receive constructive criticism 

• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design. 

• Able to commit a 5.5 day work week 

• Monday – Friday, 9AM – 6PM, Saturday/Sunday, 10AM – 2PM) 

Ready to Drive the Extra Mile?  

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us 

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. 

Now, we're on the lookout for a professional Finance Executive to join us in Singapore. 

Your Role on Our Journey 

As a Finance Executive in our Group Finance Department, you will play an integral part in ensuring the smooth operation of our financial processes. Assigned to the FinOps team and reporting directly to the Senior Accountant, FinOps, your contributions will be vital to our success.

Your Day-to-Day Adventures 

• Overseeing the processing of fleet partner financial operations, including pay outs, receipting, reconciliation, and associated transactions.
• Ensuring the smooth execution of month-end closing activities related to fleet partner accounts.
• Issuing invoices for corporate clients in a timely and accurate manner.
• Prepare and update weekly accounts receivable aging reports.
• Monitoring and maintaining accurate records of financial transactions in accordance with company policies.
• Collaborating with cross-functional teams to resolve discrepancies and improve financial processes.

What Makes You a Perfect Fit 

• Diploma or degree in finance and/or accounting
• Minimum 2-years of professional experience in a finance-related function.
• Strong organizational skills, a keen eye for detail, and a passion for continuous improvement.

Why Join Us?

• A friendly, supportive work environment where you can grow professionally and personally.

• A chance to work on meaningful projects that really make a difference.

About Us  

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.  

Your Day-to-Day Adventures  

• Development of performance marketing strategies that align with the brand portfolio and corresponding business units’ commercial objectives and drive measurable results. 

• Managing and optimising paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and other digital advertising networks. 

• Implementing tactics to improve website conversion rates and optimise user funnels for maximum performance. 

• Monitoring campaign performance, analysing data, and providing regular reports with insights and recommendations for optimisation. 

• Conducting A/B tests on ad creatives, landing pages, and other elements to improve campaign performance and ROI. 

• Collaborating with respective business units to maximize organic and paid search performance. 

• Managing digital marketing budgets effectively and allocating resources to campaigns with the highest potential for performance. 

• Setting up tracking mechanisms such as UTM parameters and conversion tracking to accurately measure campaign performance. 

• Implementing marketing automation tools and workflows to streamline processes and improve lead nurturing and conversion rates. 

• Conducting competitor analysis and staying informed about industry trends and best practices for digital performance marketing. 

What Makes You a Perfect Fit  

• Diploma/Degree in Marketing, Communications or related field 

• At least 3–4 years of working experience in a performance marketing role 

• Familiarity with analytics platforms like Google Analytics, Google Ads, Facebook Ads Manager, or other tracking tools to measure and analyse campaign performance 

• Able to commit a 5.5 day work week 

• Monday – Friday, 9AM – 6PM, Saturday/Sunday, 10AM – 2PM) 

Ready to Drive the Extra Mile?  

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us 

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. 

Your Role on Our Journey 

We are seeking for a motivated and customer-focused individual to join our team as Sales and Relationship Executive. Your primary objective will be to maximize sales and revenue growth through effective customer relationship management and sales strategies. 

Your Day-to-Day Adventures 

• Actively seek out new customers and business opportunities to achieve sales targets. 

• Set up appointments, and deliver appropriate presentations on products and services. 

• Negotiate and close deals, and handle complaints or objections. 

• Collaborate with team members to meet sales targets. 

• Manage the relationship with newly-onboarded and existing customers. 

• Ensure high levels of customer satisfaction through excellent service delivery. 

What Makes You a Perfect Fit 

• Self-motivated and goal-oriented, desire to deliver results 

• Team player and customer-oriented 

• Passionate about sales, interested in mobility sector 

• Ability to adapt and grow in a competitive environment 

• No specific education requirements -- we're looking for hustle! 

• Bilingual/multi-lingual would be advantageous 

Ready to Drive the Extra Mile? 

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon! 

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a professional Customer Care Specialist to join us in Singapore.

Your Role on Our Journey

We’re looking for a Customer Care Specialist to be the friendly, reliable voice our customers can count on. From handling Omni Chats to following up on issues, you’ll be solving problems and helping drivers stay mobile.

You'll assist our drivers, partners, and customers with everything from basic rental queries to issue resolution. This role isn’t just about answering phones — it’s about building relationships, solving problems, and helping us improve the entire customer journey.

You'll also pitch in on ad hoc tasks — think feedback collection, support tool testing, or even helping craft internal FAQs.

This role is perfect for someone who loves fast-paced environments, values human connection, and doesn’t mind the occasional curveball.

Your Day-to-Day Adventures

• Respond to driver inquiries via Omni Chat and WhatsApp

• Conducting outbound calls to follow up on issues raised by internal teams, with the goal of closing the communication gap with hirers.
• Troubleshoot customer issues and escalate where needed (credit, finance, tech, ops)
• Resolve support issues related to rentals, payments and contracts
• Follow up on open or unresolved cases and ensure customer satisfaction
• Flag recurring issues and help improve internal processes
• Log and track all customer interactions in the CRM
• Work together with other departments to make sure customers get a smooth, end-to-end experience
• Jump into side tasks like:
• Testing a new live chat feature
• Helping onboard new agents or new employees
• Creating quick how-to content or macros for the team

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. Now, we're on the lookout for a data analyst intern to join us in Singapore.

Your Role on Our Journey

We are looking for a Data Analyst Intern to support our business teams in making data driven decisions. The intern will work closely with different stakeholders to understand processes and reporting needs and then translate them into automated solutions and dashboards. This role is ideal for someone who is detail-oriented, curious, and eager to learn about data analysis and business operations.

Your Day-to-Day Adventures

• Collaborate with different teams to understand workflows, requirements, and reporting needs.
• Automate report generation to improve efficiency and reduce manual work.
• Build, update, and schedule Power BI dashboards for business monitoring.
• Clean, transform, and prepare data from multiple sources for analysis and automation.
• Assist in setting up data pipelines to ensure data accuracy, timeliness, and usability.
• Conduct ad-hoc analyses to provide insights that support business decisions.

What Makes You a Perfect Fit

• Proficient in Power BI (dashboard creation, scheduling, data modeling).
• Familiarity with data integration and data pipelining (extracting, cleaning, and preparing data from multiple sources).
• Basic scripting/programming knowledge (e.g., Python for report automation, data cleaning, or ETL tasks).
• Strong analytical and problem-solving skills with attention to detail.
• Good communication skills to translate business needs into technical requirements.

Good to Have (Bonus) Skills

• Knowledge of SQL for querying and joining datasets.
• Experience with Excel/Google Sheets for quick analyses.
• Exposure to ETL tools or cloud data platforms.
• Basic understanding of data governance, quality checks, and version control.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role on Our Journey

We are looking for a motivated and detail-oriented Human Resources Intern to support our team in a wide range of administrative and operational tasks. This internship offers valuable exposure to key HR functions and provides hands-on experience in both day-to-day processes and strategic initiatives.

Your Day-to-Day Adventures

• Update and maintain employee records in the HR system

• Assist in updating and managing facial recognition data for attendance and access systems

• Support coordination and logistics for internal training sessions and town hall meetings

• Assist with scanning, filing, and archiving HR-related documents

• Assist in drafting employment contracts and other HR-related documents

• Help clean up and maintain employee personal files (P-Files)

• Support the drafting and reviewing of HR policies and procedures

• Screen and shortlist resumes during the recruitment process

• Assist in processing and preparing documents for GRT claims

• Help update and clean up the organizational chart to reflect current structure

• Participate in and support CSR initiatives organized by the company

• Provide other general administrative support to ensure smooth HR operations

What Makes You a Perfect Fit

• Diploma or higher qualification in Human Resource Management, Business Administration, or a related field

• Good verbal and written communication skills

• Detail-oriented with strong organizational skills

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

• Able to handle sensitive and confidential information with professionalism

• Eager to learn and adaptable to new tasks and environments

• A team player with a positive attitude and willingness to contribute to group initiatives

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a professional Credit Executive to join us in Singapore.

Your Role on Our Journey

In this role, you will be at the forefront of managing and recovering outstanding balances tied to inactive contracts. Your daily responsibilities will involve reviewing contract statuses, engaging with former clients to resolve unpaid debts, and negotiating practical repayment arrangements. Strong communication and analytical skills are essential as you work to balance effective recovery efforts with customer relationships.

You will also maintain accurate documentation of all interactions and agreements, coordinate with legal teams when necessary, and collaborate cross-functionally with internal departments to support recovery strategies. Regular reporting on progress and outcomes is expected, along with the flexibility to assist in general administrative tasks when required.

This is a dynamic and impactful role that contributes directly to the company’s financial health and customer management success.

Your Day-to-Day Adventures

• Review Inactive Contracts: Analyse inactive contracts to identify any outstanding balances or debts that need to be addressed and to issue Statement of Account to debtors.
• Communicate with Debtors: Reach out to former clients to discuss unpaid debts associated with their inactive contracts.
• Negotiate Payment Plans: Offer repayment options or settlements that may facilitate the collection of overdue amounts, balancing recovery efforts with the customer's ability to pay.
• Documentation: Keep thorough records of all communications and agreements regarding the inactive contracts and debts, which is essential for future reference and legal purposes.
• Legal Considerations: Coordinating with legal teams to pursue recovery through appropriate channels.
• Collaborations: Collaborating with various departments to drive recovery efforts, update information, and gain insights into customer behaviour, ultimately creating a strategic advantage in managing debt.
• Reporting: Provide updates on the status of inactive contracts and the effectiveness of recovery efforts.
• Other ad-hoc admin tasks, if need be.

What Makes You a Perfect Fit

• Proven experience as an administrative officer, administrator, or similar role.
• Strong organizational and time-management skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to multitask and work independently with minimal supervision.
• High level of discretion and confidentiality.
• Possess a valid Class 3 driving licence and be able to travel to meet clients during office hours.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role on Our Journey

We are seeking for a motivated and customer-focused individual to join our team as Sales and Relationship Executive. Your primary objective will be to maximize sales and revenue growth through effective customer relationship management and sales strategies.

Your Day-to-Day Adventures

• Actively seek out new customers and business opportunities to achieve sales targets.
• Set up appointments, and deliver appropriate presentations on products and services.
• Negotiate and close deals, and handle complaints or objections.
• Collaborate with team members to meet sales targets.
• Manage the relationship with newly-onboarded and existing customers.
• Ensure high levels of customer satisfaction through excellent service delivery.

What Makes You a Perfect Fit

• Self-motivated and goal-oriented, desire to deliver results
• Team player and customer-oriented
• Passionate about sales, interested in mobility sector
• Ability to adapt and grow in a competitive environment
• No specific education requirements -- we're looking for hustle!
• Bilingual/multi-lingual would be advantageous
• Must be able to commit 5.5 day work week
• Monday - Friday, 8AM - 5PM, Saturday/Sunday, 10AM - 2PM

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life

Your Day-to-Day Adventures

• Perform the scheduling of trips for Lylo B2B2C operations
• Provide counsel to clients/merchants on pre-approved rate cards and also manage any feedback/complaints with strong service first approach.
• Develop incremental business on-site and in operations by leveraging on any ad-hoc opportunities.
• Liaise and manage external client(s) on assigned operations issues.
• Liaise with driver-partners including handling of all driver-partners administrative issues including attendance, discipline and morale
• Inculcate safety values and importance of service quality
• Enforce compliance to SOP(s) and instructions from Operations Command
• Any other related duties and responsibilities involved within the role as assigned from time to time

What Makes You a Perfect Fit

• Able to work in a fast-paced environment
• High degree of accuracy and attention to details
• Meticulous and excellent organizing abilities
• Good with numbers and is analytical (Bonus!)
• Proficient with MS Office Excel, Word and PowerPoint
• Independent and a proactive team-player
• Night Owl (Working Hours: 5 Days Rostered, 10:00 PM – 7:00 AM or 5:00 PM – 2:00 AM, Rostered)

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role on Our Journey

• Support day to day operations which includes movement of vehicles; check-in and check-out of vehicles and coordination of traffic flow
• Support car turnover and grooming according to delivery standards
• Liaise and manage short-term hirers on assigned operations issues.
• Engagement of clients for any enquiries and contract review for both car collection and return.
• Support operations control in acquiring vehicles and releasing vehicles
• Support operations control in organising; planning and deployment of resources for vehicle delivery and collection.
• Support operations control and liaising with operations in organising; planning and deployment of driver-partners for driver pick-up services.
• Inculcate safety values and the importance of service quality.
• Enforce compliance to SOP(s) and instructions from Operations Control.
• Any other related duties and responsibilities involved within the role as assigned from time to time

What Makes You A Perfect Fit

• Need to have a valid driving license of more than 2 years with good record
• Take ownership of operations
• Good interpersonal and networking skill
• Good communication skills (verbal and written)
• Able to multitask
• Able to thrive in a fast-paced environment
• Able to work during weekends as required (5.5 day work week)

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

About Us 

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. 

Your Role on Our Journey 

We are seeking for a motivated and customer-focused individual to join our team as Sales and Relationship Executive. Your primary objective will be to maximize sales and revenue growth through effective customer relationship management and sales strategies. 

Your Day-to-Day Adventures 

• Actively seek out new customers and business opportunities to achieve sales targets. 

• Set up appointments, and deliver appropriate presentations on products and services. 

• Negotiate and close deals, and handle complaints or objections. 

• Collaborate with team members to meet sales targets. 

• Manage the relationship with newly-onboarded and existing customers. 

• Ensure high levels of customer satisfaction through excellent service delivery. 

What Makes You a Perfect Fit 

• Self-motivated and goal-oriented, desire to deliver results 

• Team player and customer-oriented 

• Passionate about sales, interested in mobility sector 

• Ability to adapt and grow in a competitive environment 

• No specific education requirements -- we're looking for hustle! 

• Bilingual/multi-lingual would be advantageous 

Ready to Drive the Extra Mile? 

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon! 

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role on Our Journey

The Site Operations Associate (LyloConcierge) is responsible for ensuring the smooth and efficient operation of the limousine and private hire car concierge services. Working within a rostered environment at the operations center, they coordinate and monitor passenger bookings, driver assignments, and trip fulfilment to deliver exceptional service standards.

Your Day-to-Day Adventures

• Act as the primary point of contact for drivers and passengers on-site.
• Allocate and assign drivers and vehicles for each trip based on availability, location, and service requirements, including monitoring of ongoing trips
• Communicate effectively with drivers regarding trip details, changes, and instructions
• Record trip details, incidents, and operational data accurately
• Assist in managing driver rosters and deployment to ensure adequate coverage across all shifts
• Greet passengers professionally upon arrival and departure
• Assist passengers with boarding, luggage handling, and ensure comfort and safety
• Maintain a high standard of customer service to ensure a positive experience
• Confirm and prepare each scheduled trip, ensuring all details are accurate (pickup locations, destinations, special requests)
• Monitor trip progress in real-time, resolving any issues that may arise during transit.

What Makes You a Perfect Fit

• Must have a Class 3 Local Driving License with minimum of 2 years driving experience
• Strong communication and interpersonal skills
• Ability to remain calm and professional under pressure is a must!
• Good problem-solving and conflict resolution skills
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of local roads, traffic regulations, and safety procedures will be a bonus!
• Night Owl – Working Hours: 6 Days Rostered
• 10:00 PM – 7:00 AM and 5:00 PM – 2:00 AM

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!