Roles & Responsibilities
This position reports to the Manager and is responsible for overseeing the daily service operations. The individual will lead the service team to ensure a high standard of customer service.
Job Description
- Supervising and mentoring service staff to ensure operational excellence.
- Handling and resolving complaints professionally.
- Monitoring sales performance and implementing strategies.
Requirements
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
