Total 4 job vacancies by Kiztopia Services Pte. Ltd.

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a highly motivated, creative and experienced Senior Guest Experience Executive to join our team in Singapore. As the Senior Guest Experience Executive, you will be responsible for developing and executing engaging event programs and creating high-quality content in our events activities such as birthday party, school visit, stage performance, playground activity. You will play a crucial role in coordinating and managing events and producing compelling content across various platforms. This is an exciting opportunity for a self-motivated individual with a passion for program management, content creation, and audience engagement.

Highlights of what we offer:

·      Dynamic, fun and rewarding working environment

·      Close knitted team

·      Good employee benefits (eg. medical insurance, on job training, etc.)

·      Career growth and development opportunities

Roles and Responsibilities

1. Manage and respond to all incoming enquiries via phone, email, WhatsApp, and walk-ins, providing prompt and helpful information.

2. Present party packages clearly, highlighting key features to generate interest.

3. Recommend relevant add-ons and upgrades to enhance the guest experience and maximize revenue.

4. Document all customer preferences and special requirements accurately.

5. Prepare invoices, process deposits, and ensure all payments are collected on time.

6. Act as the dedicated point of contact for guests before, during, and after their event.

7. Generate service orders and coordinate with external vendors (decor, entertainment, etc.) to ensure all requirements are met.

8. Coordinate with the execution team on staffing and resource flow.

9. Track and maintain inventory for event consumables and equipment.

10. Train and certify "Party Masters" to host events, providing active coaching to maintain high service quality on the floor.

11. Conduct regular audits of "Party Masters" to ensure hosting standards are met. Identify gaps and mandate re-training where necessary to protect the brand experience.

12. Continually review and update training materials.

13. Analyze existing workflows to identify bottlenecks and implement faster, more efficient processes.

14. Serve as a mentor to the Guest Experience team, providing daily guidance and troubleshooting support for complex bookings or disputes.

15. Assist the Guest Experience Manager with data analysis, report generation, market research, and reviewing product offerings to stay competitive.

16. Stand in for the Guest Experience Manager during their absence, overseeing the department's daily operations.

Job Requirements

1. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

2. Motivated individual who likes to explore new thing and learn new skills

3. Excellent communication and interpersonal abilities, with a strong customer-centric approach.

4. Well-organized and detail-oriented, capable of handling multiple bookings and tasks at the same time.

5. Proactive, adaptable, and positive, with the ability to perform effectively under pressure in a fast-paced setting.

6. Skilled in using booking platforms, spreadsheets, and reporting software.

7. Competent in coordinating with vendors, managing orders, and monitoring inventory levels.

8. Flexible availability, including willingness to work weekends or during event periods as needed.

Qualifications Requirements:
1. Diploma in Hospitality, Tourism, Business Management, or a related field.

Kiztopia is a successful start-up and thebiggest indoor children playground in Singapore! We are seeking a highlymotivated, creative and experienced Event Executive to join ourteam in Singapore. As the Event Executive, you will be responsible for developingand executing engaging event programs and creating high-quality content in ourevents activities such as birthday party, school visit, stageperformance, playground activity. You will play a crucial role in coordinatingand managing events and producing compelling content across various platforms.This is an exciting opportunity for a self-motivated individual with a passionfor program management, content creation, and audience engagement.

Highlights of what we offer:

·      Dynamic, fun and rewarding working environment

·      Close knitted team

·      Good employee benefits (eg. medical insurance, on job training, etc.)

·      Career growth and development opportunities

Roles and Responsibilities

1.      Manage all incoming event-booking inquiries via phone, email, social media, and online channels.

2.      Clearly present event packages, emphasize key selling points, and effectively generate customer interest.

3.      Recommend suitable add-ons or upgrades that align with customer needs and enhance their overall event experience.

4.      Accurately document all booking details, including customer preferences, special requirements, and package specifications.

5.      Oversee event bookings from confirmation through completion, ensuring alladministrative and operational processes are carried out smoothly.

6.      Prepare invoices, process deposits, and follow up to ensure timely payment collection.

7.      Collaborate closely with the execution team to coordinate event setups, resources, staffing, and event flow.

8.      Serve as the primary point of contact for customers throughout the entire event lifecycle - before, during, and after the event.

9.      Ensure seamless event execution while delivering exceptional customer service at every stage.

10.  Generate and submit service orders to guarantee that all customer requirements are met.

11.  Coordinate with external vendors to arrange required services, such as décor,entertainment, and other add-ons.

12.  Track and maintain adequate inventory levels for event materials, consumables, and equipment.

13.  Support special tasks and events occasionally.

Job Requirements

1.      Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

2.      Motivated individual who likes to explore new thing and learn new skills

3.      Excellent communication and interpersonal abilities, with a strong customer-centric approach.

4.      Well-organized and detail-oriented, capable of handling multiple bookings and tasks at the same time.

5.      Proactive, adaptable, and positive, with the ability to perform effectively under pressure in a fast-paced setting.

6.      Skilled in using booking platforms, spreadsheets, and reporting software.

7.      Competent in coordinating with vendors, managing orders, and monitoring inventory levels.

8.      Flexible availability, including willingness to work weekends or during event periods as needed.

Job Highlights:

We are looking for highly organized candidates with excellent interpersonal skills for the position of Event Crew. The crew is responsible for working under the instructions of the Event IC, assuming the role of ticket taker, welcoming guests, inspecting equipment for damage after use, and checking equipment against an inventory list, among other duties. Moreover, event staff needs to constantly be on their feet and attend to the many needs of event-goers, requiring physical stamina and high energy levels.

Event Venues:

• Causeway Point, 1 Woodlands Square, Causeway Point, Singapore 738099
• Northpoint City, 930 Yishun Avenue 2, Singapore 769098
• Waterway Point, 83 Punggol Central, Singapore 828761
• Century Square, 2 Tampines Central 5, Singapore 529509
• The Centrepoint, 176 Orchard Road, Singapore 238843

Event Period: May - July 2026

Employment Type: PART TIME (weekday & weekend)

Pay rate: From $10.50/hr

Roles & Responsibilities:

1. Oversee the operation of attractions and carnival games to ensure guest safety and enjoyment.

2. Enforce safety guidelines and house rules for inflatables and carnival activities.

3. Monitor inflatables and carnival structures for signs of wear and tear, and report maintenance issues as needed.

4. Assist guests with safely entering and exiting inflatable attractions.

5. Sell merchandise and process payments accurately using a point-of-sale system.

6. Assist guests with inquiries, complaints, and lost and found items.

7. Collaborate with team members to ensure the smooth operation of attractions and guest services.

8. Execution of other tasks as assigned.

Job Requirements:

1. Must be at least 16 years old.

2. Singapore citizen or permanent residents.

3. Strong attention to detail and multitasking in a fast-paced environment.

4. Excellent customer service skills with a friendly attitude.

5. Ability to work well in a team.

6. Willing to work outdoors in various weather conditions.

7. Flexible to work weekends and holidays as needed.

Qualifications Requirements:

1. At least GCE ‘O’/GCE ‘N’ Level Certificate

2. First Aid trained would be a bonus

Technical Competencies:

1. Strong communication and interpersonal skills.

2. Ability to multitask in a fast-paced environment.

3. Attention to detail and accuracy in handling cash transactions.

Job Highlights:

We are looking for highly organized candidates with excellent interpersonal skills for the position of Event Crew. The crew is responsible for working under the instructions of the Event IC, assuming the role of ticket taker, welcoming guests, inspecting equipment for damage after use, and checking equipment against an inventory list, among other duties. Moreover, event staff needs to constantly be on their feet and attend to the many needs of event-goers, requiring physical stamina and high energy levels.

Event Venues:
Splashtopia 2026 – Palawan Green, Siloso Beach Walk & Beach View Singapore 098604

Event Period: May - July 2026

Employment Type: PART TIME (weekday & weekend)

Pay rate: From $11.00/hr

Roles & Responsibilities:

1. Oversee the operation of attractions and carnival games to ensure guest safety and enjoyment.

2. Enforce safety guidelines and house rules for inflatables and carnival activities.

3. Monitor inflatables and carnival structures for signs of wear and tear, and report maintenance issues as needed.

4. Assist guests with safely entering and exiting inflatable attractions.

5. Sell merchandise and process payments accurately using a point-of-sale system.

6. Assist guests with inquiries, complaints, and lost and found items.

7. Collaborate with team members to ensure the smooth operation of attractions and guest services.

8. Execution of other tasks as assigned.

Job Requirements:

1. Must be at least 16 years old.

2. Singapore citizen or permanent residents.

3. Strong attention to detail and multitasking in a fast-paced environment.

4. Excellent customer service skills with a friendly attitude.

5. Ability to work well in a team.

6. Willing to work outdoors in various weather conditions.

7. Flexible to work weekends and holidays as needed.

Qualifications Requirements:

1. At least GCE ‘O’/GCE ‘N’ Level Certificate

2. First Aid trained would be a bonus

Technical Competencies:

1. Strong communication and interpersonal skills.

2. Ability to multitask in a fast-paced environment.

3. Attention to detail and accuracy in handling cash transactions.