ROLES
You will support the day-to-day retail operations while delivering an engaging and knowledgeable customer experience. This role goes beyond basic sales, requiring you to understand product features, demonstrate items, and guide customers in selecting the right product.
RESPONSIBILITIES
- Retail Sales Operations Engage walk-in customers, understand their needs and recommend suitable product.
- Demonstrate product features, basic setup, and functionality to enhance customer confidence in purchase
- Support store operations including handling of ePOS, merchandizing and maintenance of display
- Monitor inventory levels and highlight fast-moving or low-stock items
- Assist with receiving stock, unpacking, and ensuring proper storage
- Handle customer queries, exchanges, and after-sales support in line with company guidelines
- Maintain store cleanliness and ensure products are always well-presented
- Support in-store promotions, campaigns, and product launches
- Assist with any other duties as assigned by the Manager from time to time