Company Overview
Hidden Castle Golf Club is a premium indoor golf facility with private simulators, practice bays, food & beverage services, and corporate event hosting, offering a realistic golf experience with the latest technology.
Job Summary
Join Hidden Castle Golf Club as a Part-Time Customer Service Assistant to deliver friendly, professional service, assist customers with simulator use, food and beverage orders, event coordination, and support daily operations in a dynamic indoor golf environment.
Responsibilities
- Greet and attend to customers professionally and warmly to create a welcoming atmosphere
- Assist customers with check-in and guide them to assigned simulator bays or private rooms
- Provide clear instructions on facility usage and respond accurately to customer inquiries
- Serve food and beverages promptly and courteously to customers
- Take and process orders for food, drinks, practice sessions, and golf games efficiently
- Maintain cleanliness and presentation of simulator bays, rooms, and common areas throughout shifts
- Support event setup and coordinate with customers during corporate events and group bookings
- Monitor customer needs continuously and deliver excellent service during their visit
- Collaborate with team members to support daily operations and complete other duties assigned by management
Required competencies and certifications
Preferred competencies and qualifications
- Experience in hospitality, food & beverage, retail, customer service, or event coordination
- Responsible, punctual, and well-groomed appearance
- Willingness to learn and assist across multiple operational areas
Other Information
Working Hours
- Flexible part-time shifts available
- Weekday, evening, weekend, and public holiday shifts available
Salary
- Hourly rate: SGD 13 per hour
Benefits
- Flexible working schedule
- Food and beverages provided during shifts
- Opportunity to learn about golf and golf simulator technology
- Friendly and dynamic working environment
Interested applicants may contact us at +65 8200 9649 or send their resume to
concierge@kgolfglobal.com
