Total 65 job vacancies by Jobline Resources Pte. Ltd.

Responsibilities

• Lead migration and conversion of on-premises / cloud databases (MSSQL, Oracle) to PostgreSQL on cloud-managed database services

• Design, develop, and optimize SQL queries, stored procedures, triggers, and functions in at least one of: MSSQL, Oracle, or PostgreSQL

• Collaborate with application teams to ensure seamless integration, data integrity, and minimal downtime during migrations

• Ensure database code meets performance, security, and coding standards

• Diagnose and resolve performance bottlenecks (query plans, indexing, I/O, memory utilization)

• Implement indexing strategies, partitioning, and query optimization techniques tailored to MSSQL, Oracle, or PostgreSQL on cloud-managed platforms

• Monitor and fine-tune performance post-migration using native cloud tools

• Configure and manage cloud-managed database services across AWS and Azure for MSSQL, Oracle, and PostgreSQL workloads

• Implement backup, recovery, and disaster recovery strategies aligned to RPO/RTO objectives

• Design and support high availability and scalability patterns

• Enforce security (encryption, IAM roles, least privilege) and governance best practices

• Maintain migration runbooks, schema mappings, and conversion logic

• Produce reports on migration progress, performance metrics, and cost optimization

• Communicate updates and risks clearly to stakeholders

• Implement database security policies and access controls

• Stay current with security threats and apply patches/updates as needed

Requirements

• Bachelor’s degree in computer science or a related field with 8–10 years of experience in database development and migration for MSSQL, Oracle, and PostgreSQL

• Must have hands-on experience as a database developer with strong skills in SQL programming

• Proficiency in SQL, T-SQL, PL/SQL, and scripting languages

• Strong understanding of database design principles

• Experience with database performance tuning and optimization

• Knowledge of database security and compliance requirements

• Exposure to database administration tasks on MSSQL, Oracle, or PostgreSQL is preferable

• Excellent problem-solving and troubleshooting skills

• Ability to work independently and collaboratively in a team

• Effective communication and documentation skills

• Proven experience in database conversion from MSSQL and Oracle to PostgreSQL in cloud environments

• Strong knowledge of database architecture, design principles, and performance tuning

• Hands-on experience with cloud-managed database services (AWS RDS/Aurora, Azure SQL Database, Azure Database for PostgreSQL)

• Experience with data migration and movement tools, including on-premises database tools (e.g., Backup utilities, Data Pump) and cloud services (e.g., AWS DMS, AWS Glue, AWS Athena)

• Familiarity with DevOps tools and automation for database deployments (PowerShell, Git, CI/CD pipelines)

• Understanding of cloud infrastructure components (networking, load balancers, virtualization) and commercial cloud platforms (AWS, Azure)

• Experience supporting high-availability production systems in cloud environments is advantageous

• Software development experience in any programming language is a plus

• Strong analytical and critical thinking skills with a service excellence attitude

• Ability to work independently and collaboratively with Senior Application DBAs and application teams

• Excellent verbal and written communication skills for interaction with technical and business stakeholders

• Certifications in MSSQL, Oracle and PostgreSQL database developer

• Experience with cloud-based database services (e.g., AWS RDS, Azure Database)

• Experience on database migration and replication technologies

Licence no: 12C6060

Responsibilities

• Work with stakeholders to understand needs for data structure, availability and accessibility

• Support the translation of data needs into technical system requirements

• Advise on latest technologies, strategies, and products in database and data processing software

• Recommend types of data and data sources needed

• Support the building of data flow channels and processing systems to extract, transform, load and integrate data from various sources

• Develop complex code, scripts and data pipelines to process structured and unstructured data near real-time  

• Develop prototypes and proof of concepts for the selected solutions

• Support the identification of data sources (both internal and external)

• Perform operational ad-hoc data provision to extract/load data based on stakeholders requirements using ETL tools such as Informatica

• Research hardware and software needs to support selected solutions

• Gather data from internal systems and external sources

• Enter information into data collection systems

• Clean databases from duplicated, outdated or irrelevant information 

• Perform data validation and quality control checks

• Mine data to identify trends, patterns and correlations

• Develop solutions and recommendations to address information need

• Assist with integration of data systems into existing infrastructure 

• Develop tools to improve data flows between internal/external systems and the data warehouse 

• Automate data collection and analysis processes, data releasing and reporting tools

• Test data system configurations and perform regular tuning to increase efficiency

• Facilitate data cleansing, enrichment and data quality improvements

• Enable searching, data visualisation, and advanced analytics functionality

Requirements

• Degree, Information Technology, Computer Engineering or equivalent

• Seven (7) years’ experience in an IT Infrastructure / Operations Role

• Experience with Cloud platforms (IaaS, PaaS)

• Operating system administration and related services (Windows Server, Linux)

• Infrastructure-as-code and cloud automation (APIs, Cloudformation, Chef, Ansible, Puppet)

• DevOps development and platform support (Docker, Container Services)

• Experience with programming / scripting (Batch, VB, PowerShell)

• Networking experience and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP)

• The ability to work towards strict and conflicting deadlines be able to plan and prioritise in an environment with multiple stakeholders.

• Good interpersonal skills, a detail-oriented & flexible person who can work across different areas within the team.

• A good understanding of Singapore Healthcare System.

• Familiarity or experience with health informatics would be preferred.

• An understanding of healthcare data governance, data acquisition and data management would be an advantage 

Licence no :12C6060

Responsibilities

1. Account & Stakeholder Leadership

• Serve as senior interface to customers and internal executives.

• Chair or co‑chair steering and programme governance forums, ensuring clear decisions, explicit ownership, controlled escalation 

• Manage misalignment between stakeholders with different priorities (e.g. governance vs operations) and drive resolution at the correct level.

2. Delivery Intervention & Stabilisation (Critical)

• Actively intervene in delivery when execution quality is weak, specifically: 

  • Reframing priorities and critical path

  • Improving decision clarity

  • Enforcing action discipline

• Work side‑by‑side with PMs to: 

  • Improve meeting quality

  • Upgrade steering presentations and minutes

  • Strengthen follow‑up discipline

• Accountable for raising execution capability.

3. Project Manager Uplift & Governance

• Provide coaching to PMs on issue framing, situation awareness, dependency management, risk‑based prioritisation, stakeholder communication, cost control.

• Establish minimum execution standards, eg: Action logs, Steering decks, Decision tracking.

• Intervene decisively when performance creates material delivery risk.

4. Vendor & Dependency Management

• Manage high‑risk third‑party dependencies that affect milestones.

• Manage vendor escalation, deadlock resolution, contractual or commercial leverage decisions

• Provide guidance on vendor management

5. Programme Governance & Commercial Control

• Own programme‑level: Delivery confidence, Financial outcomes, Change control discipline

• Ensure governance exists to enable high quality execution.

• Protect contractual position while maintaining workable stakeholder relationships.

Requirements

• 15+ years of relevant project / programme delivery experience, with at least 5 years in a Project Director / Programme Lead or equivalent senior role. PMP certification or equivalent preferred.

• Proven leadership of large, complex, multi‑stakeholder programmes (public sector, regulated environments, or mission‑critical systems strongly preferred) on time, within budget, and in compliance with legal requirements.

• Strong leadership and management skills

• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.

• Experience in financial management, resource allocation, and risk management within project environments.

• Demonstrates structured and credible leadership under delivery pressure, with the ability to thrive in fast‑paced environments while consistently driving results and continuous improvement.

Licence no: 12C6060

Responsibilities

• Develop and execute automated test scripts using Playwright

• Design and maintain scalable automation frameworks and ensure high test coverage

• Perform SIT and UAT automation aligned with business requirements

• Collaborate with developers, product owners, and stakeholders to understand user stories

• Participate in Agile ceremonies and contribute to test strategy

• Ensure stability, reliability, and continuous improvement of automation suites

Requirements

• Degree / Diploma holder in Computer Engineering or related discipline

• 3+ years in software testing with strong automation experience

• Hands-on expertise in Playwright (TypeScript)

• Experience with Salesforce testing (preferred)

• Good understanding of Agile/Scrum

• Strong skills in requirement analysis and stakeholder communication

• Experience with CI/CD integration is a plus

Licence no: 12C6060

Responsibilities

1. System Maintenance & Support

• Daily checking on system status and updates to users for any faults observed.

• Perform routine maintenance on servers, applications, and system infrastructure.

• Monitor system performance, availability, and health using monitoring tools.

• Troubleshoot and resolve system errors, hardware faults, and software issues.

2. Preventive & Corrective Maintenance

• Develop and execute preventive maintenance plans to reduce downtime.

• Conduct system checks, patching, updates, and performance tuning.

• Respond to incidents promptly and perform corrective actions.

3. Infrastructure Management

• Support administration of Windows/Linux servers, storage systems, and network components.

• Maintain configuration, documentation, and inventories for system components.

• Assist in implementing upgrades, migrations, and new deployments.

4. Security & Compliance

• Apply security patches, hotfixes, and system hardening procedures.

• Monitor logs for anomalies, potential security issues, or non-compliance.

• Ensure systems comply with internal policies, audit requirements, and industry standards.

5. Access Log Review

·       Regularly review logs from servers, applications, network devices, and cloud platforms.

·       Identify failed login attempts, multiple login failures, or logins outside normal hours.

·       Monitor for privilege escalation or unusual access patterns.

6. Automation & Continuous Improvement

• Recommend and implement automation scripts to improve reliability and efficiency.

• Identify recurring issues and propose long-term solutions.

• Support optimisation of system performance and resource utilisation.

6. Collaboration & Coordination

• Work with cross-functional teams (Software Developers, network, cybersecurity, vendors).

• Coordinate with external service providers for repairs or escalations.

• Provide technical support and guidance to end users when needed.

Requirements

• Degree in IT, Computer Science, Information Systems, or related field.

• 3 to 5 years in system support, system maintenance, or IT infrastructure roles.

• Experience working with Windows systems administration, applications, and monitoring tools.

• Familiarity with Active Directory, virtualisation (VMware/Hyper-V), storage systems, and backup solutions.

• Understanding of networking basics (TCP/IP, DNS, DHCP).

• Scripting experience (PowerShell/Python) is a bonus.

• Strong analytical and problem-solving abilities.

• Good communication and teamwork skills.

• Ability to work independently and under pressure when handling system incidents.

Licence no: 12C6060

Responsibilities:

• Gains familiarity with Field Service Technician practices and procedures.
• With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
• Performs hardware repairs on a component level.
• Cleans and adjusts mechanical components.
• Configures and installs applicable software.
• Preventive Maintenance: Performs routine checks according to documented procedures.
• Refills consumables as directed.
• IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
• Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
• Participates in regular hardware and software trainings (on the job, classroom and web based).
• Participates in the implementation of measures to achieve agreed KPIs.
• Assists with special projects as assigned.

Requirement:

• Bachelor in Computer science / information Technology with 1-2 years of relevant experience Field Service experience
• Experience in troubleshooting the hardware & software calls and technical maintenance for product and component hardware and software
• Good written and verbal communication skills.

Shortlisted candidates will be offered a 1 Year agency contract employment.

License No : 12C6060

Responsibilities

• The System Administrator will operate as a Level 1 / Level 1.5 support role in a 24x7 enterprise environment, responsible for proactive monitoring, initial diagnosis and escalation of incidents.

• Administration and management of IT Infrastructure and data centre support, which include basic systems, network, database and application support.

• Respond to the incoming alerts (system triggered, e-mail etc.)

• Monitor infrastructure and applications using monitoring tools (SolarWinds, Grafana)

• Assess incoming alerts to understand their severity, and impact before escalating

• Log, update and manage incidents, requests and changes in ITSM tools (ServiceNow)

• Perform basic health checks, service restarts and routine operational task

• Follow documented support procedures for incident management, which include identifying and determining the root cause and resolving the incident or escalate to the appropriate resolver group according to SLA (Service level Agreement).

• Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.

Requirements

• Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems

• Possess basic working knowledge and hands-on experience in Windows Server and/or Linux and/or Unix Systems administration

• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.

• Customer-oriented, patient, meticulous and a strong team player.

• Strong & effective communication and interpersonal skills with desire to work as part of a team.

• Aptitude to learn and pick up new skillsets in Systems and Network related Technologies as part of career progression and advancement.

• Willing and able to perform 12-hour Shift Work including weekends and public holidays.

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Project Governance and RAID Management - Maintain and regularly update RAID logs, ensuring timely follow-up on mitigation and resolution actions. Support adhere to governance processes and ensure project documentation is up to date.

• Deliverables & Milestone Tracking - Track all deliverables from internal teams and follow up with the teams for updates. Maintain a consolidated view of project milestones, dependencies, and contractual obligations.

• Project Delivery Support - Prepare and deliver weekly/fortnightly/monthly status reports and updates for clients. Consolidate updates from workstream leads into a cohesive program status report. Ensure timely and accurate reporting from internal project team members. Present status updates to C-suite audience.

• Stakeholder Management - Engage stakeholders at all levels to gather updates, address concerns, and align priorities. Facilitate weekly client meetings, external forums, ensuring decisions and actions are clearly documented and tracked. Support leadership and coordinate across teams to ensure clear communication and alignment.

• Adhoc Project Support - Assist with test management activities (e.g. tracking closure of tickets) when required. Step in to coordinate specific workstreams or tasks during peak delivery phases.

Requirements

• Degree/Diploma in related field with at least 3-4 years of relevant experiences

• Strong understanding of PMO governance frameworks and project lifecycle.

• Proficiency in risk, issue, and change management processes.

• Skilled in progress tracking and reporting.

• Adaptable to changing priorities and scope adjustments.

• Collaborative mindset to work with various teams within the project.

• Strong situational awareness, with the ability to read project environment and adapt communication, priorities, and actions to suit the situation.

• Ability to work under pressure in fast-paced implementation timelines.

• Strong facilitation skills for driving meetings.

• Strong written and verbal communication, tailored for different audiences.

Licence no: 12C6060

Responsibilities

Technical & Development

• Design, develop, and maintain enterprise-grade applications using C#, ASP.NET Core (MVC).

• Translate business and functional requirements into technical and design specifications (logical and physical).

• Design and implement RESTful APIs and backend services using ASP.NET Core.

• Define application architecture, integration approaches, and coding standards.

• Ensure code quality, performance, security, and scalability through hands-on development and reviews.

• Perform troubleshooting, root-cause analysis, and continuous system improvements.

Technical Leadership

• Act as a technical point of reference for the team.

• Review designs and code, and provide clear technical direction.

• Mentor junior developers and guide best practices.

• Support estimation, impact analysis, and technical decision-making.

• Collaborate closely with BA, QA, infrastructure, and stakeholders.

SDLC & Delivery

• Participate actively across the full SDLC: analysis, design, development, testing, deployment, and support.

• Support SIT, UAT, and production releases.

• Contribute to CI/CD practices and deployment processes.

• Prepare and maintain technical documentation.

Requirements

• Bachelor’s Degree in Computer Science, IT, or equivalent.

• 5+ years of hands-on .NET development experience.

• Proven experience delivering multiple full project lifecycles.

• Prior experience acting as a Senior Developer, Lead Developer, or Technical Lead is highly preferred.

Technical Skills – Must Have

• Strong proficiency in C# and ASP.NET Core (MVC).

• Solid understanding of OOP principles and design patterns.

• Hands-on experience designing and building RESTful APIs.

• Experience producing technical and design specifications.

• Strong SQL skills and understanding of database design.

• Experience working in enterprise systems (on-prem and/or cloud).

Good to Have

• Cloud experience (Azure or AWS).

• Front-end integration experience (React.js, Angular, or similar).

• CI/CD pipelines and DevOps practices.

• Microservices or distributed system exposure.

Licence no: 12C6060

Responsibilities

Team Leadership & Development:

• Lead, mentor, and manage a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement.

• Conduct performance reviews, provide constructive feedback, and create individual development plans.

• Recruit, onboard, and retain top software development talent.

• Stay up-to-date with emerging technologies and industry best practices.

• Recommend and implement technology solutions that improve processes and efficiency.

• Guide development teams in adopting new tools and technologies

Project Management:

• Plan, execute, and oversee software development projects, ensuring alignment with company objectives and deadlines.

• Define project scope, prioritize tasks, allocate resources, and manage risks.

• Monitor progress and performance metrics to ensure timely and high-quality delivery.

Technical Oversight:

• Establish coding standards, development practices, and ensure adherence to best practices.

• Provide guidance on software architecture, design, and technical decision-making.

• Stay updated on emerging technologies and recommend their adoption when beneficial.

• Troubleshoot and resolve complex technical issues as they arise.

Stakeholder Collaboration:

• Act as the primary liaison between the development team and other departments, including product management, design, and operations.

• Translate business requirements into technical specifications and ensure alignment throughout the project lifecycle.

• Manage and communicate project timelines, progress, and potential roadblocks to stakeholders.

Process Improvement:

• Evaluate and enhance development workflows to improve efficiency and quality.

• Implement tools and methodologies that support agile, DevOps, or other development frameworks.

Architecture Design and Development:

• Design and document scalable, maintainable, and efficient software architectures.

• Create high-level product specifications and system designs.

• Oversee code reviews to ensure adherence to architectural standards and guidelines.

• Establish best practices for coding, testing, and software deployment.

Requirements

• Knowledge in Computer Science, Software Engineering, or a related field.

• 5+ years of software development experience, with at least 2 years in a leadership or management role.

• Proven experience as a Software Architect or similar role in software development. 

• Proficiency in relevant programming languages (e.g., Python, Java, JavaScript, .Net) and frameworks.

• Strong understanding of software development methodologies, such as Agile or Scrum.

• Familiarity with cloud platforms, CI/CD pipelines, and version control systems.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).

• Knowledge of machine learning, data engineering, or AI technologies.

• Experience in front-end frameworks (React, Angular, or VueJS).

• Understanding of database management systems (SQL and NoSQL etc.).

• Certifications in cloud technologies (AWS Certified Solutions Architect, etc.) will be preferred.

• Proficiency in relevant programming languages (e.g., Python, Java, JavaScript, .Net) and frameworks.

• Strong understanding of software development methodologies, such as Agile or Scrum.

• Familiarity with cloud platforms, CI/CD pipelines, and version control systems.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).

• Knowledge of machine learning, data engineering, or AI technologies.

• Experience in front-end frameworks (React, Angular, or Vue.js).

• Understanding of database management systems (SQL and NoSQL etc).

• Certifications in cloud technologies (AWS Certified Solutions Architect, etc.) will be preferred.

• Experience managing cross-functional teams and collaborating across departments.

Licence no : 12C6060

Responsibilities

• Work closely with the Project Manager and Engineers to support the fulfilment of contract obligations within agreed timelines, cost, and scope.

• Manage and oversee project documentation and subcontractor-related matters.

• Perform system setup and database configuration, resolve technical and design issues.

• Provide support for IT infrastructure, including Microsoft and Linux operating systems.

• Possess knowledge of network switches and the design of network devices within the project scope.

• Carry out installation, debugging, and troubleshooting of IT-related issues.

• Be hands-on in providing guidance and conducting knowledge transfer to site engineers.

• Oversee project teams and subcontractors effectively.

• Host, manage, and present project meetings.

• Report project progress to the Project Manager and follow up on software development and site installation works.

Requirements

• Degree or Diploma in Project Management, Computer Science, Computer Engineering, Information Technology, Information Systems, IT Security, or an equivalent discipline.

• Minimum 7 years of system-related experience.

• Experience in Project Management, IT Management Systems deployment, or equivalent.

• Proficient in networking, SQL, and Windows operating systems.

• Knowledge in the following areas:

 A. Cybersecurity

 B. SQL Management Studio applications and database table management

 C. Vulnerability assessment

 D. Software development concepts

 E. Setup and installation of access control systems (e.g. key management systems, CCTV, card readers, gantries)

 F. Project requirements and procedures

• Able to work independently and function well as a team player.

• Strong interpersonal skills with good organisational and coordination abilities.

Licence no: 12C6060

Responsibilities

• Provide technical assistance to end users for hardware and software issues.

• Respond to, document, and resolve service tickets in a timely manner.

• Assist users with installations and configurations of IT equipment.

• Support the installation and testing of new hardware and software.

• Ensure integration and compatibility of new systems with existing infrastructure.

• Assist in the development of new report templates and formats.

• Perform routine system maintenance and backups.

• Participate in disaster recovery drills and system recovery processes.

• Maintain documentation of system activities and procedures.

• Conduct research on new technology 

• Identify, diagnose, and resolve technical problems.

• Simulate user issues to troubleshoot and resolve operating difficulties.

• Develop preventive measures and solutions to reduce user problems.

• Work with cross-functional teams to understand support requirements.

• Assist in the development of checklists and methods for issue resolution.

• Provide support and guidance to colleagues with less experience.

Requirements

• Bachelor in Computer Engineering with at least 6-8 years of experience in relevant fields 

• Must have experience with stakeholder management. Ideally with experience supporting VIP. 

• ITIL certified 

• Have experience supporting VIP users

• Experience with procurement including submit purchase request, verify invoices, etc.

• Would be good to have IT procurement experience. 

• Good written and interpersonal communication skills

• Need to be comfortable to do 24/7 standby (rotational), after office hours support as and when required

Licence no: 12C6060

Responsibilities

• Support Marketing Development team in planning of exhibition hotels, transportation, hospitality, and logistics for overseas tradeshows

• Coordinating with various BAs and external vendors for planning of overseas tradeshows

Requirements

• Diploma / Bachelor’s degree in Marketing, Communications, or a related field.

• Strong language and communication skills

• Microsoft 365 suite of software, particularly Powerpoint and Excel

• Past experience organising exhibitions or tradeshows preferred

Shortlisted candidate will be offered a 6 months agency contract employment. 

Licence no: 12C6060

Responsibilities

• Data Network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring).

• Bandwidth management and protocol prioritisation on circuit.

• Work with carriers and other circuit providers to implement new or upgraded data communications networks. 

• Perform data network disaster back-up and recovery including data network contingency planning. 

• Work with carriers and other circuit providers to perform any operations activities including fault/problem management 

• Provide network services to MAC requests of workstation/users.

• Manage router/switch configurations and access list, firewalls, IP addresses and related services (i.e., DNS/DHCP).

• Perform asset management including hardware, software licenses and lines.

• Manage and co-ordinate physical (e.g., equipment) and logical (e.g., IP address changes and management to ensure no duplicates, etc.) installs, moves, adds and changes. 

• Monitor and provide alert on abnormalities found in logs.

• Update details changes onto relevant operation documentation.

• Perform network switching and providing status report.

• Perform network optimisation to ensure network resources are used optimally. 

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or a related field.

• Minimum 3 years of hands-on experience supporting enterprise network and security environments, including: 

  • HPE Aruba Networks (switches, access points, gateways, ClearPass Network Access Control) 

  • Palo Alto Networks (software and hardware firewalls, including Panorama) 

  • Check Point firewalls 

  • BeyondTrust

  • EfficientIP (DNS, DHCP, IP Address Management)

• Rotational standby support is required.

Licence no: 12C6060

Responsibilities

• Monitor systems performance and usage, including response times

• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting

• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security

• Determine the systems’ short- and long-term requirements

• Manage systems report production

• Advise senior leaders on system concepts and functional capabilities

• Provide technical advice to the team and clients on installation, setup, configuration of systems

• Interpret internal or external business issues and recommends solutions/best practices

• Implement plans to make systems available to users in a shared, secure and controlled manner

• Lead the development of new systems as per the system requirements

• Design security and integrity controls

• Conduct new systems testing and implementation

• Define the system maintenance procedures

• Analyze the use of new systems to identify enhancement needs

• Lead research initiatives for the development of advanced and automated approaches for system administration

• Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security

• Conduct regular system audits and upgrades

• Develop automated processes to define, measure, and report on service quality, stability and capacity

• Oversee the assessment of risks to systems 

• Identify complex system issues to provide advisory to the stakeholders

• Investigate cause of systems issues

• Resolve complex issues

• Provide escalation support for issues presented by the user  

Requirements

• Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.

• Certification in MCSA/MCSE preferred.

• Strong communications skills with stakeholders at all levels.

• Experience in healthcare applications preferred.

• Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Licence no: 12C6060

Responsibilities

• To lead, manage, drive the Operations/Projects for  Managed Services outsourcing client assigned.

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation andnotification).

• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the  Problem Management, ensuring the appropriate  Business implement actions to prevent reoccurrences of the same issue.

• Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized.

• Coordinating Change Management activities as required.

• Identify, implement and drive service improvements to increase customer satisfaction.

• Forecast resource demand to ensure Business can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.

• Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• The Service Delivery Manager may supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

  • Technical Infrastructure implementation,

  • Project management skill set,

  • A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

  • People management skill set

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Strategic Sourcing & Market Intelligence: Identify and develop a resilient supply base. Monitor market trends and global economic shifts to provide insights that influence project forecasting and budgeting.

• Tender Leadership: Lead complex RFI, RFP, and RFQ processes. Ensure all sourcing activities align with corporate Procurement Governance while maintaining speed and agility.

• Commercial Negotiation: Execute negotiation strategies that optimize Total Cost of Ownership (TCO). Focus on securing competitive pricing alongside favorable payment terms, risk-sharing frameworks, and service level agreements (SLAs).

• Financial & Data Analysis: Conduct rigorous price and cost-structure analysis. Adjudicate awards by building data-driven business cases for management approval.

• Stakeholder Management: Collaborate with internal departments to align procurement strategies with operational needs.

• Contract & Risk Management: Proactively identify vulnerabilities in the supply chain. Manage vendor performance and lead dispute resolutions to ensure continuity of supply and quality excellence.

• Operational Oversight: Supervise the full PO lifecycle, including change orders and delivery tracking, ensuring seamless closing and financial reconciliation.

Requirements

• Minimum 5 years of experience in procurement or supply chain, ideally within an engineering environment.

• Degree or Diploma, preferably in Engineering, Information Technology or Supply Chain Management.

• Proficiency in SAP (preferred) or similar ERP systems. 

• Ability to multitask and prioritize based on business urgency and impact.

• Confident communicator capable of influencing stakeholders across different levels and cultural backgrounds.

• High ethical standards with a meticulous eye for detail and a self-motivated drive for excellence.

Licence no: 12C6060

Responsibilities

• Administrating Active Directory and Windows Update Services

• Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff. 

• Performing system recovery if needed.

• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.

• Ensuring that the System runs according to contractual specifications after problem resolution.

• Providing advice on system / database performance monitoring and tuning.

• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.

• Complete all Service Requested accordingly to SLA timeframe.

• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability. 

• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.

• Coordinating system development tasks to include design, integration and formal testing on the Change Request.

• Overseeing all transitions into production on the Change Request.

• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.

• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.

• Managing and document system configurations on the Change Request.

• Perform troubleshooting and resolve incident based on SLA.

• Generating the relevant administrative records and reports.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.

• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Preferably with Microsoft Certification and/or ITIL certification.

• Dynamic, customer oriented, experience working in a fast paced environment.

• Good Knowledge of following products will be advantageous:-Linux,Unix,Active Directory/DNS/GPO, ADFS, Microsoft Azure Stack,Microsoft Windows 2016-2022

Licence no: 12C6060

Responsibilities

• Analyse, design, develop, implement, and provide post-production support for Android mobile applications.

• Translate UI/UX designs and wireframes into high-quality, scalable code.

• Design, build, and maintain high-performance, reusable, and reliable Android applications.

• Ensure optimal application performance, quality, and responsiveness.

• Identify performance bottlenecks, troubleshoot issues, and fix defects.

• Maintain code quality, organization, documentation, and test automation.

• Support deployment, release, and post-release activities in production environments.

• Collaborate closely with backend, QA, and business teams in an agile delivery model.

Requirements

• Diploma, Polytechnic, or bachelor’s degree in computer science, Engineering, or related field

• 3–5 years of relevant Android development experience

• Strong understanding of Android UI/UX standards and Material Design

• Experience working in Agile / Scrum environments

• Strong communication skills and ability to work in a collaborative team

• Proactive mindset with strong ownership, quality focus, and adaptability

Mandatory

• Android mobile development using Kotlin and/or Java

• Strong understanding of Android SDK, app lifecycle, and multiple Android versions

• Experience integrating RESTful APIs

• Experience with offline storage, threading, and performance tuning

• Proficient in Git / SVN version control

• SQL and database interaction experience

Licence no: 12C6060

Responsibilities

• Design, develop, and deploy backend cloud services using serverless and server-based architectures in AWS/Azure.

• Manage and maintain cloud infrastructure and backend resources in a hybrid environment

• Implement and manage:

i) Secure role-based access control (RBAC)

ii) Authentication and authorisation mechanisms

• Set up and maintain system monitoring, logging, and alerting, including notifications via email or messaging

• Perform ongoing code maintenance and develop new backend features

• Enhance system performance, scalability, reliability, and cost-effectiveness

• Develop and maintain API documentation using OpenAPI standards

• Support frontend systems by providing stable, well-documented backend APIs

• Apply cybersecurity measures for cloud environments and data protection

• Troubleshoot and resolve backend and infrastructure issues to ensure system uptime

• Communicate with management and stakeholders to align technical solutions with business objectives

Requirements

• Bachelor’s degree in Computer Engineering, Computer Science, or equivalent

• Strong experience in backend development and cloud platforms

• Proficiency in Python, Java, .NET, or similar backend languages

• Experience with:

i) Serverless platforms (e.g. AWS Lambda)

ii) Container technologies and orchestration (e.g. Docker)

• Good working knowledge of DevOps practices in hybrid cloud environments

• Experience in designing IoT Sensor integration will be plus point

• Experience with infrastructure monitoring, logging, and alerting tools

• Strong analytical, troubleshooting, and communication skills

Licence no: 12C6060

Responsibilities

• Design, develop, and maintain end to end data pipelines for ingesting, transforming, and delivering data from multiple source systems (databases, files, APIs, streaming platforms).

• Build and optimize ETL / ELT workflows using SQL, Python, and enterprise data integration tools.

• Ensure data pipelines are scalable, resilient, and performant to meet operational and analytical requirements.

Database & Data Platform Management

• Work hands on with RDBMS platforms such as Oracle, DB2, SQL Server, or PostgreSQL for data extraction, transformation, and performance tuning.

• Develop and optimize SQL queries, views, and stored procedures to support reporting and analytics use cases.

• Support data modelling activities (logical and physical) for analytics and reporting layers.

Data Quality, Governance & Operations

• Implement data validation, reconciliation, and monitoring to ensure data accuracy, completeness, and consistency.

• Support operational data activities, including incident investigation, root cause analysis, and remediation.

• Maintain clear documentation for data pipelines, schemas, and operational processes to support audits and knowledge transfer.

Collaboration & Stakeholder Engagement

• Collaborate with business users, product owners, and downstream teams to gather requirements and translate them into technical solutions.

• Work closely with Data Analysts, BI developers, and Data Scientists to enable dashboards, reports, and advanced analytics.

• Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

• Strong hands on experience with SQL and relational databases (Oracle, DB2, SQL Server, PostgreSQL).

• Experience building and supporting ETL / data pipelines in enterprise environments.

• Solid understanding of data modelling, data quality, and data lifecycle management.

• Ability to troubleshoot data issues and work in production / operational environments.

• Experience with Python for data processing or automation.

• Experience with data streaming technologies (e.g. Kafka, Spark, NiFi).

• Experience with BI and visualization tools such as Tableau, Qlik, or Power BI.

• Knowledge of cloud or hybrid data platforms and orchestration tools.

• Knowledge of Agile / DevOps practices and CI/CD for data pipelines.

Licence no: 12C6060

Responsibilities

• Requirements Gathering & Analysis: Collaborate with stakeholders to define business needs and translate them into detailed functional specifications, user stories, and acceptance criteria.

• Process Mapping & Design: Analyze existing business workflows and re-engineer them for optimization on the ServiceNow platform, ensuring adherence to best practices.

• Solution Definition: Work with architects and developers to design effective, scalable solutions, bridging the gap between requirements and technical implementation.

• Documentation & Training: Maintain process documentation, user stories, and support materials; conduct user training and workshops to drive platform adoption.

• Platform Support & Enhancement: Identify opportunities to improve existing ServiceNow functionality and manage enhancement requests (BAU).

Requirements

• A Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent. 

• At least 3-4 years of relevant working experiences 

• Typically 4+ years as a BA, with at least 2 years in ServiceNow-specific projects.

• Domain Knowledge: Expertise in ITIL framework and ServiceNow modules (ITSM, HRSD, CSM).

• Certifications: ITIL Certification, ServiceNow Certified System Administrator (CSA), or Business Analyst certifications.

• Skills: Strong communication, workshop facilitation, and proficiency in Agile methodologies

• Advanced proficiency in ServiceNow Platform is required. Advanced proficiency in Business Process Analysis Tools, Business Process Design, Requirements Analysis, and Business Model Strategy is suggested

Licence no: 12C6060

Responsibilities

• Responsible for analyzing the organization and designing its processes and systems.

• Assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.

• Additionally, you will define the future state and/or business solution.

• You are expected to be an SME, collaborate and manage the team to perform, and make team decisions.

• You will also engage with multiple teams and contribute to key decisions.

• Provide solutions to problems for your immediate team and across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering or equivalent 

• At least 5-6 years of relevant working experiences

• Business Process Analysis Tools proficiency is required.

• Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

Must have skills / Primary skills

• Experience in Data Migration and conversion of data

• Good in SQL scripts

• Basic SAP Debugging

• Healthcare industry knowledge will be advantageous

• Good in Stakeholder handling

Licence no: 12C6060

Responsibilities

• Actively monitoring data centre systems, including servers, network devices, storage systems.

• Monitoring and recording environmental conditions within the data centre, such as temperature, humidity, and power usage. Ensure aircon is in healthy state.

• Ensuring compliance with physical security procedures, managing access control, and managing CCTV and security access.

• Eye-ball checking of system faults and failures

•  Coordinate all works in the data centre – eg. packing tapes for transport, preparing for incoming or outgoing equipment with DC Facility Management.

• Escorting engineers/customers when required.

• Onboarding and offboarding customers when required.

• Troubleshoot and escalate issues according to escalation matrix and procedures.

• Respond to calls and emails from Operations Managers, customers, etc.

• Return to HQ on adhoc basis when requested.

•  Maintaining accurate records of data centre operations, including access logs, environmental data, and incident reports.

• Any other duties as assigned by management.

Requirements

• Possesses minimum NITEC in IT related discipline or Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems 

• Preferable 3 years’ experience in Data Center Operation 

• Possess excellent oral and written communication skills 

• Good customer service aptitude, and strong work ethic. 

• Good technical knowledge on Data Centre monitoring tools. 

• Working knowledge of Data Centre Mechanical & Electrical for operation. 

• Basic knowledge of Windows Server operating system and network infrastructure. 

• Basic knowledge on Windows 10 and M365 apps (Excel, Word, outlook, sharepoint, etc) 

• Self-driven and able to work independently

Licence no: 12C6060