Responsibilities
· Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)
· Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.
· Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
· Ensure smooth and efficient shipment movement
· Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
· Handling customer enquires or complaints
· Recommend shipping solutions to minimize cost & optimize profit
· Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
· Liaise and maintain good relations with agents and shipping companies.
· Conduct Market & Cost analysis on Shipping Line Rates
· Overseas Agency Maintenance and Development
· Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options
· Maintenance good relationship with existing customers
· Participate, develop, and implement strategic initiatives by working closely with the management
Requirements:
· Preferably
Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain
or equivalent
· Minimum
1 year of working experience in the related field
· Minimum
GCE ‘O’ Level
