Total 6 job vacancies by Itcan Pte. Limited

Join a dynamic team driving product innovation, user experience excellence, and operational effectiveness across enterprise platforms.

What You'll Do

• Lead product strategy and roadmap planning based on user needs and business objectives.
• Conduct user research and translate insights into intuitive product experiences and requirements.
• Collaborate with engineering, business, and operations teams to deliver impactful solutions.
• Manage vendor engagement, procurement activities, budgets, and operational processes.
• Facilitate stakeholder alignment, training, and adoption of new platform capabilities.
• Drive continuous improvement through data-driven decision-making and user feedback.
• Ensure product delivery meets governance, quality, and compliance requirements.
• Thrive in a fast-paced environment while managing multiple priorities and initiatives.

What We're Looking For

• Experience in Product Management, UX/Product Design, or related fields.
• Strong stakeholder management, communication, and problem-solving skills.
• Exposure to technology products, digital platforms, or enterprise applications.

Position Summary

We are seeking an experienced and technically proficient Technical Project Manager to lead our critical infrastructure modernization initiative. You will manage the end-to-end migration of virtualized workloads from legacy VMware (vSphere / vCenter) environments to Red Hat Open Shift/OpenStack. You will oversee cross-functional execution, minimize business disruption, and ensure seamless delivery,

Key Responsibilities

Project Execution & Delivery

• Lead end-to-end planning and execution of virtualization migration waves from VMware to Red Hat environments.
• Develop and maintain detailed project plans, runbooks, and migration schedules, ensuring deliverables are met on time and within budget.
• Manage project risks, dependencies, and constraints, implementing mitigation strategies to prevent downtime of critical business applications.

Technical Coordination

• Collaborate with enterprise architecture, security, and application teams to map dependencies, validate configurations, and ensure seamless integration.
• Coordinate the use of tools like the Migration Toolkit for Virtualization (MTV) and automation tools (e.g., Ansible) to facilitate smooth "warm" and cold migrations.

Required Qualifications & Experience

• Experience: 5+ years of Technical Project Management experience with at least 2–3 years specifically focused on large-scale VMware-to-Red Hat (OpenShift, RHEL, or OpenStack) migrations.
• Technical Acumen: Strong working knowledge of VMware platforms (vSphere, ESXi, vCenter) and Red Hat ecosystems (KubeVirt, OpenShift Virtualization).
• Project Methodologies: Proven track record with Agile, Scrum, or hybrid frameworks. PMP, PRINCE2, or CSM certifications are highly preferred.
• Communication Skills: Exceptional stakeholder management skills with the ability to translate complex technical blockers into clear business impacts.

Position Summary

We are seeking an experienced and technically proficient Technical Project Manager to lead our critical infrastructure modernization initiative. You will manage the end-to-end migration of virtualized workloads from legacy VMware (vSphere / vCenter) environments to Red Hat Open Shift/OpenStack. You will oversee cross-functional execution, minimize business disruption, and ensure seamless delivery,

Key Responsibilities

Project Execution & Delivery

• Lead end-to-end planning and execution of virtualization migration waves from VMware to Red Hat environments.
• Develop and maintain detailed project plans, runbooks, and migration schedules, ensuring deliverables are met on time and within budget.
• Manage project risks, dependencies, and constraints, implementing mitigation strategies to prevent downtime of critical business applications.

Technical Coordination

• Collaborate with enterprise architecture, security, and application teams to map dependencies, validate configurations, and ensure seamless integration.
• Coordinate the use of tools like the Migration Toolkit for Virtualization (MTV) and automation tools (e.g., Ansible) to facilitate smooth "warm" and cold migrations.

Required Qualifications & Experience

• Experience: 5+ years of Technical Project Management experience with at least 2–3 years specifically focused on large-scale VMware-to-Red Hat (OpenShift, RHEL, or OpenStack) migrations.
• Technical Acumen: Strong working knowledge of VMware platforms (vSphere, ESXi, vCenter) and Red Hat ecosystems (KubeVirt, OpenShift Virtualization).
• Project Methodologies: Proven track record with Agile, Scrum, or hybrid frameworks. PMP, PRINCE2, or CSM certifications are highly preferred.
• Communication Skills: Exceptional stakeholder management skills with the ability to translate complex technical blockers into clear business impacts.

The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous improvement.

Key Responsibilities:

• Service Delivery Management -Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Cloud Operations and Monitoring- Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real-time health and performance visibility of cloud environments. Proactively identify issues and work with the engineering team to resolve incidents and perform root cause analysis. Lead continuous improvement initiatives to optimize cloud service performance and cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance.
• Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security -Ensure that cloud services comply with internal policies, standards, and external regulatory requirements.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics. Maintain documentation related to cloud architecture, operational procedures, and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 4-5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.

Technical Expertise:

• Strong understanding of AWS, Azure, or GCP environments, including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, FinOps, or budget tracking within cloud environments.
• Knowledge of automation tools and frameworks to enhance service efficiency.

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration.

Key Responsibilities:

• Multi-Cloud Infrastructure Leadership & Architecture
• Technical Team Leadership & Mentorship
• Operating System Lifecycle & Patch Management
• Security Hardening & Compliance Management
• Infrastructure as Code (IaC) & Automation
• ITIL Process Management & Service Delivery
• Stakeholder Management & Communication
• Container Orchestration & DevSecOps
• Monitoring, Observability & Performance Optimization
• Documentation & Knowledge Management

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field
• Minimum5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities
• Atleast 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform
• Minimum1 years of experience in regulated environments such as public sector, government, financial services, or healthcare
• Proven experience in 24/7 operational support environments with incident management and on-call responsibilities
• Demonstrated experience leading technical teams, mentoring engineers, and driving operational excellence initiatives

Technical Skills &Expertise:

• Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services
• Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities
• Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF
• Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)
• Infrastructure as Code: Proficiency in Terraform, Ansible, AWS Cloud Formation, ARM templates, and GitOps practices
• Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration
• ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms
• DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform
• Scripting& Automation: Proficiency in PowerShell, Bash/Shell scripting, Python for automation and infrastructure operations
• Monitoring & Observability: Experience with Cloud Watch, Azure Monitor, GCP Cloud Monitoring, Prometheus, Grafana, ELK Stack, or similar platforms

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service

Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned

accounts/business

• units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and

notification).

• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective

Business implement actions to prevent reoccurrences of the same issue.

are issues escalated and prioritized.

• Coordinating Change Management activities as required.

• Identify, implement and drive service improvements to increase customer satisfaction.

with minimum resource requirement. Interpret and plan projects and workload forecasts on an

ongoing basis.

• Service Delivery Manager is accountable for account service problems and prioritization of work

requests for their monitoring specific customers.

values.

• The Service Delivery Manager may supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis

statistics to pro-actively support and improve the customer business.

Network and Database) for better Service delivery.

• Understand Technical setup of the Client and provide technical inputs to manage existing with

continuous improvement/enhancement required.

generated