Total 18 job vacancies by Iotalents Pte. Ltd.

Key Responsibilities:

· Develop, maintain, and support SAS ETL pipelines and workflows.

· Design and implement credit risk and behavioral scoring solutions.

· Build and validate statistical models using Logistic Regression and scorecard techniques.

· Perform data quality assessments, variable selection, and model validation.

· Support SAS AML implementations and transaction monitoring solutions.

· Create automated reports and dashboards using SAS Visual Analytics.

· Collaborate with business, risk, and technology teams.

· Manage code deployment and production support using Git, Jenkins, and Control-M.

Technical Skills:

· SAS Base, SAS Macro, SAS Viya, SAS Model Studio, SAS Intelligent Decisioning, SAS AML, SQL,

· Python, Shell Scripting, Git, Jenkins, BMC Control-M, Linux, Tableau, Power BI, SAS Visual

· Analytics, Excel VBA.

· Industry Experience

· Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data

· Analytics and Reporting.

Industry Experience

Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data Analytics and Reporting.

We are seeking an experienced Oracle SCM Techno-Functional Consultant to support Oracle Fusion Cloud and Oracle EBS initiatives across Supply Chain and Distribution functions. The successful candidate will work closely with business users, implementation partners, and IT teams to deliver system enhancements, integrations, data migration, and ongoing application support.

Key Responsibilities

• Participate in the full project lifecycle, including requirements gathering, solution design, development, testing, deployment, and support.
• Analyze and document AS-IS and TO-BE business processes and functional specifications.
• Configure and support Oracle SCM modules and related business processes.
• Design and develop integrations, customizations, reports, and data migration solutions.
• Prepare test scenarios, conduct system integration testing, and support user acceptance testing.
• Provide user training and post-implementation support.
• Troubleshoot and resolve application, process, and data-related issues.
• Perform impact assessments for quarterly Oracle Cloud releases and system changes.
• Coordinate with business users, vendors, and project stakeholders to ensure successful delivery.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related discipline.
• 5–7 years of Oracle ERP experience, including at least 3 end-to-end Oracle EBS and/or Oracle Fusion Cloud implementations.
• Strong business process knowledge in Supply Chain and Distribution, particularly: Order-to-Cash (mandatory), Procure-to-Pay
• Hands-on experience with Oracle Fusion SCM modules, including: Purchasing, Sourcing, Supplier Portal, Purchase Contracts, Inventory Management, Warehouse Management, Pricing, Order Management
• Experience developing integrations, customizations, reports, and extensions (RICE/CEMLI).
• Strong experience with: Oracle Integration technologies, Data Migration (FBDI, ADFdi), BI Publisher, OTBI Reports and Dashboards, PL/SQL, and SQL, Oracle SOA Suite / BPEL
• Good understanding of Oracle Fusion SaaS and PaaS architecture.
• Experience in Oracle EBS to Fusion Cloud migration is highly preferred.
• Prior experience supporting end-user environments is required.
• Experience in high-tech manufacturing is advantageous.
• Familiarity with Agile/SCRUM delivery methodologies.
• Ability to communicate effectively with Mandarin-speaking stakeholders to support business requirements gathering and regional operations.
• Willingness to travel when required.

We are seeking a highly skilled and forward-thinking High-Level Control (HLC) / Operations Systems Manager to support mission-critical automated systems within a complex, high-availability operational environment.

This role plays a key part in ensuring the reliability, performance, and continuous improvement of real-time control systems that support large-scale operational flows in an airport environment, including baggage handling and related automation systems.

While experience in Baggage Handling Systems (BHS) is highly advantageous, we welcome candidates with strong backgrounds in industrial automation, mission-critical infrastructure, or large-scale control systems.

Key Responsibilities

1. System Operations & Reliability

• Manage and oversee operations and maintenance (O&M) contractors to ensure high availability and performance of high-level control systems.
• Ensure systems operate reliably in a 24/7 mission-critical environment.
• Monitor system health and proactively identify risks, performance degradation, and operational issues.

2. System Analysis & Improvement

• Analyse system and operational data to identify trends, risks, and improvement opportunities.
• Leverage analytics and monitoring tools to support performance optimisation.
• Drive continuous improvement initiatives for system stability, efficiency, and resilience.

3. Incident Management & Troubleshooting

• Diagnose and resolve network, software, and system issues in a timely manner.
• Lead root cause analysis for system incidents and implement preventive measures.
• Support operational continuity through effective incident response and recovery.

4. Projects & Technology Enhancement

• Lead and support system enhancement initiatives and technology upgrade projects.
• Manage end-of-life (EOL) and end-of-service (EOS) planning for hardware and software components.
• Define technical requirements, support procurement activities, and oversee vendor delivery.
• Participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).

5. Infrastructure, Network & Cybersecurity

• Ensure secure and stable operation of system networks and infrastructure.
• Work closely with cybersecurity teams and vendors to ensure compliance with security standards and regulatory requirements.
• Support implementation of cybersecurity controls and vulnerability management activities.
• Ensure adherence to ISO 27001 and critical infrastructure security practices.

6. Business Continuity & Risk Management

• Support and execute Business Continuity Plans (BCP) during system disruptions.
• Ensure minimal operational impact during incidents or system failures.
• Participate in risk assessments and resilience planning.

7. Stakeholder & Vendor Management

• Collaborate with internal stakeholders, vendors, and external partners.
• Manage the performance of outsourced maintenance and support providers.
• Ensure alignment between technical delivery and operational requirements

Requirements

Education & Experience

• Degree in Computer Science, Engineering, Information Technology, or related discipline.
• Minimum 5 years of experience managing enterprise IT infrastructure, industrial control systems, or mission-critical operational systems.
• Experience in airport systems, logistics automation, manufacturing control systems, or critical infrastructure environments is highly preferred.

Technical Skills

• Strong understanding of network infrastructure (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Experience with high-availability and resilient system architectures.
• Familiarity with system monitoring and performance management tools.
• Knowledge of industrial control concepts (SCADA, PLC, or equivalent systems) is a plus.
• Exposure to cybersecurity principles and compliance frameworks (e.g. ISO 27001, critical infrastructure standards).

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ability to manage incidents under pressure in a 24/7 environment.
• Strong stakeholder and vendor management skills.
• Ability to manage multiple priorities and drive operational excellence.
• Good communication skills with both technical and non-technical stakeholders.

Candidates with experience in any of the following industries are encouraged to apply:

• Airport operations or baggage handling systems
• Logistics and warehouse automation
• Industrial automation and control systems
• Transportation systems (rail, ports, traffic systems)
• Data center or critical infrastructure operations

About the job

Reporting to the Head of Digital Transformation & Data (DT&D), the successful candidate will be responsible for the following:

Use case identification and prioritisation

• Identifying and prioritising digital transformation use cases that deliver clear business value.
• Engaging with business users across the Company and the IT team to identify challenges and improvement opportunities, and translating them into clear problem statements and outcome-based initiatives.
• Supporting prioritisation of initiatives based on value, solution complexity, technology readiness, and strategic alignment.

Solution design and architecture alignment

• Ensuring proposed solutions align with the Company’s enterprise architecture, application landscape, and data strategy.
• Leading early solution design discussions to agree on the most appropriate technology, solution approach, and implementation plan.
• Providing solutions and architecture oversight across digital initiatives.

Vendor selection

• Leading vendor evaluations and providing input into vendor selection decisions.
• Ensuring vendor scope of work, proposed cost, and contract terms are consistent with Company standards and the agreed solution design.
• Facilitating and obtaining necessary internal management approvals for projects.

Project enablement and oversight

• Enabling project managers to focus on delivery by providing a strong pre‑project definition and solution readiness.
• Providing ongoing guidance during delivery on scope interpretation and solution consistency.
• Identifying and escalating risks relating to scope creep, architectural misalignment, or delivery feasibility.
• Promoting structured, transparent, and repeatable delivery best practices across initiatives.

Cross-functional collaboration

• Supporting cross‑functional discussions and problem-solving for initiatives that cut across departments.
• Managing communication consistency across digital initiatives.

Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field. A master’s degree is an added advantage.
• Minimum ten years of experience in enterprise technology, with a track record of leading in-house transformation initiatives covering solution design, enterprise architecture, and delivery.
• Preferred certifications include TOGAF (or equivalent Enterprise Architecture) and project delivery certifications like PMP or PRINCE2.
• Strong experience operating at the interface of business, IT, and vendors.
• Proven experience shaping initiatives in early phases of the project (use cases, solution options, business cases).
• Experience supporting vendor selections, vendor evaluations, and contract scope definition.
• Experience working with enterprise systems (ERP, business applications, data platforms, and integration tools).
• Good understanding of enterprise architecture and solution design principles.
• Strong understanding of project governance frameworks and delivery methodologies.
• Effective stakeholder management and communication skills.
• Ability to operate independently, with sound judgement and pragmatic decision‑making.
• Demonstrate the Company’s core values of Integrity, Teamwork, Accountability, Agility, and Ambition.

About the job

Reporting to the Data and Analytics Lead, the successful candidate will be responsible for the following:

Data Management & Transformation

• Designing and developing new data pipelines and managing existing data pipelines that extract data from various business applications, databases, and external systems.
• Implementing data quality checks and validations within data pipelines to ensure the accuracy, consistency, and completeness of data.
• Transforming data into the desired format by applying data cleansing, aggregation, filtering, and enrichment techniques.
• Establishing the governance of data and algorithms used for analysis, analytical applications, and automated decision-making.
• Manage the logical and physical data models to capture the structure, relationships, and constraints of relevant datasets.
• Ensuring compliance with security and governance best practices.

Optimization & Automation

• Implementing and maintaining continuous integrations and continuous delivery pipelines for deployments and cloud resource provisioning.
• Optimising data pipelines and data processing workflows for performance, scalability, and efficiency.
• Optimising models and algorithms for data quality, security, governance, performance and scalability needs.
• Routinely assessing processor and storage capacity across the data warehouse and extract, transform & load platforms, including capacity planning and forecasting.
• Monitoring and tuning the data system, identifying and resolving performance bottlenecks and issues, and implementing caching and indexing strategies to enhance query performance.
• Monitoring the platform for credit consumption and housekeeping.
• Supporting the deployment and maintenance of AI solutions in the data platform.

Collaboration

• Working with the data lead and business users to manage data as a business asset.
• Guiding the business users to create and maintain reports and dashboards.

Requirements:

• Bachelor’s degree in computer science, data science, software engineering, information systems, or related quantitative field; Master’s degree preferred.
• At least ten years of work experience in data management disciplines, including data integration, modelling, optimisation, and data quality, or other areas directly relevant to data engineering responsibilities and tasks.
• At least four years of work experience in designing and implementing data architectures in Azure cloud services and Databricks.
• Strong proficiency in Python (PySpark) and SQL programming; experience with Java or Scala is an advantage.
• Experience with relational and non-relational databases, including SQL and NoSQL, is a must, while familiarity with legacy databases such as Oracle is preferred.
• Experience using Azure DevOps, Databricks LakeFlow Jobs for DevOps practices, including version control, CI/CD and pipeline deployment.
• Experience with data catalogue tools, including Unity Catalogue and Microsoft Purview.
• Familiarity with BI & visualisation tools such as Power BI and Python visual packages for data analytics is preferred.
• Experience supporting AI/ML model deployment, feature engineering and production inference is preferred.
• Align with and demonstrate the company's Core Values, which are Integrity, Teamwork, Accountability, Agility, and Ambition.

We are looking for a System Engineer:

Roles & Responsibilities

• Experience in supporting and installing Finacle 10.x/11.x environments, including troubleshooting and configuring new services
• Ability to take ownership of deliverables and engage effectively with all stakeholders
• Strong understanding of N-tier architecture in Finacle and high availability concepts
• Proficient in writing SQL queries in Oracle/PostgreSQL for troubleshooting, data analysis, and reporting
• Hands-on experience with Unix/Linux commands
• Basic proficiency in middleware technologies such as WebSphere Application Server and JBoss
• Experience in automating routine environment management tasks
• Experience in handling patching activities for Finacle, OS, middleware, and database components, including impact assessment and coordination with supporting teams (OS, DB, Middleware, etc.)
• Familiarity with environment maintenance tasks, such as source/data refresh across environments and CI/CD concepts

Requirements

• Finacle 11.x experience with at least 6+ years of relevant experience
• Knowledge of Kafka, Redis, and PostgreSQL
• End-to-end setup experience in Finacle (10.x or 11.x) environments
• Experience in production support and familiarity with change management processes

We are seeking a highly skilled Full Stack Developer with deep expertise in both Java Spring Boot backend and modern React frontend technologies. The ideal candidate will have strong technical fundamentals across the entire stack, proven ability to design scalable systems, and experience leading development efforts.

Key Responsibilities

• Design, develop, and maintain full-stack applications using Java Spring Boot and React
• Build and optimize RESTful APIs and microservices
• Implement and maintain Micro Frontend (MFE) architectures
• Mentor junior and mid-level developers and conduct code reviews
• Drive best practices across the entire technology stack
• Collaborate with cross-functional teams, including DevOps, UX/UI designers, and product managers
• Troubleshoot complex production issues across frontend and backend
• Drive technical innovation and continuous improvement initiatives
• Participate in system design discussions and contribute to the technical roadmap

Required Backend Technical Skills

• Strong proficiency in Java (Java 17+) with a deep understanding of core concepts
• Expert-level Spring Boot framework knowledge (Spring MVC, Spring Data, Spring Security, Spring Cloud)
• Solid understanding of microservices architecture patterns and best practices
• Experience with relational databases (MariaDB) and SQL optimization
• Strong knowledge of RESTful API design principles
• Experience with message queues (Kafka, IBM MQ, etc.)
• Unit testing and integration testing (JUnit, Mockito, Karate)
• Strong understanding of design patterns and SOLID principles

Required Frontend Technical Skills

• Expert-level TypeScript with React 18+ and a deep understanding of hooks, context, and lifecycle
• Strong Redux and Redux Toolkit (RTK) proficiency for state management
• RTK Query for efficient data fetching and caching
• Micro Frontend (MFE) architecture design and implementation (Module Federation, Single-SPA, or similar)
• Advanced HTML5 and semantic markup
• Expert-level CSS3, including Flexbox, Grid, and responsive designCSS-in-JS solutions (Styled Components, Emotion)
• Modern JavaScript/TypeScript (ES6+)Frontend build tools (Webpack, Vite, or similar)
• Frontend testing frameworks (Jest, React Testing Library, Cypress, Playwright)
• Performance optimization techniques (code splitting, lazy loading, memoization)

Architecture & Design Skills

• Microservices and Micro Frontend architecture patterns
• API design and integration patterns
• Distributed systems and caching strategies
• Security best practices (OAuth, JWT, CORS, XSS, CSRF prevention)
• Scalability and performance optimization
• Domain-driven design (DDD)

We are seeking an experienced Senior Business Analyst to lead and support complex data migration initiatives. The ideal candidate will have a strong background in business analysis, data analysis, stakeholder management, and end-to-end migration projects. Exposure to modern data platforms such as Databricks and AI-assisted analysis tools is advantageous.

Key Responsibilities

• Lead business analysis activities for large-scale data migration and transformation projects
• Collaborate with business stakeholders, data engineers, and architects to define data requirements, mappings, and transformation rules
• Gather, document, and validate functional and data requirements
• Perform data analysis, profiling, and reconciliation to ensure data quality and integrity
• Leverage AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance requirement gathering, documentation, and analysis
• Develop and maintain source-to-target mappings (STTM) for migration
• Support data validation, testing (UAT), and defect resolution
• Facilitate workshops, stakeholder meetings, and requirement walkthroughs
• Translate business needs into clear technical specifications and user stories
• Actively participate in Agile ceremonies
• Work closely with engineering teams using modern data platforms (e.g., Databricks)
• Ensure compliance with data governance, security, and regulatory requirements

Required Skills & Experience

• 8–12+ years of experience as a Business Analyst, with a strong focus on data migration projects
• Proven experience in: Data mapping and transformation, Data quality and reconciliation, ETL processes, and data warehousing concepts
• Strong analytical skills with proficiency in SQL and data analysis tools
• Experience working in Agile / Scrum environments
• Excellent stakeholder management and communication skills
• Ability to bridge the gap between business and technical teams
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Relevant certifications (CBAP, PMI-PBA, Agile certifications) are a plus
• Strong analytical and problem-solving skills
• Attention to detail, especially in financial and data-intensive environments
• Ability to manage multiple stakeholders and parallel initiatives
• Strong communication, facilitation, and leadership capabilities

Preferred / Advantageous Skills

• Hands-on or working knowledge of Databricks
• Experience with cloud platforms (AWS, Azure, or GCP)
• Domain knowledge in large enterprise systems or financial systems

Responsibilities

• Design and develop internal applications to automate routine tasks, analyze operational logs, and implement robust monitoring systems.
• Enhance and automate security solutions to improve system resilience and team productivity.
• Develop user-friendly mobile applications to assess the effectiveness and control mechanisms of the bank’s security tools.
• Manage and support the change management process for solution implementations.
• Collaborate with application development teams to seamlessly integrate security solutions into mobile applications.

Requirements

• Strong expertise in mobile security and mobile application development.
• Hands-on experience across the full software development lifecycle, including requirements gathering, system analysis and design, application development, functional and performance testing, CI/CD deployment, and production support.
• Fluency in both English and Mandarin (reading, writing, and speaking).

Functional / Technical Competencies

• Knowledge of information security principles and secure coding practices.
• Experience in designing and developing mobile applications.
• Technical knowledge of operating systems, networking, and Internet technologies.
• Programming skills in Java, Swift, Python, and JavaScript.
• Proficiency with mobile development tools/IDE (Xcode, Android Studio).
• Experience with web services and API development.
• Working knowledge of Linux and shell scripting.
• Strong problem-solving and analytical skills.

Key Deliverables:

• Design documents, configuration evidence, test results, and technical decision logs

Key Responsibilities:

• Gather and analyse requirements for platform extensions and customisations
• Design and build Oracle PaaS extensions (Application Composer, Page Composer, Oracle Visual Builder)
• Develop custom workflows, approval rules, and business rules
• Perform unit and system integration testing
• Document extension design decisions and maintain technical logs
• Ensure solutions are upgrade-safe and aligned with Oracle best practices
• Support UAT and defect resolution

Requirements:

• 4–8 years’ experience in Oracle PaaS / Oracle Cloud extensions
• Hands-on experience with Oracle Visual Builder / BPM / ADF
• Strong knowledge of workflows, integrations, and security roles
• Experience in SIT/UAT support in enterprise environments
• Good communication and stakeholder management skills

Key Responsibilities:

• Coordinate interface design and development across systems
• Ensure data mappings align with business processes and functional requirements
• Develop, configure, and maintain system interfaces (APIs, middleware, batch jobs, etc.)
• Support end-to-end integration testing (SIT, UAT support)
• Troubleshoot and resolve integration issues across environments
• Work closely with functional and technical teams to ensure seamless integration and delivery.

Key Outputs / Deliverables:

• Interface specifications (FSD/TSD)
• Mapping documents and integration design documents
• Integration test cases and test results
• Deployment and release documentation

Requirements:

• 3–8 years of experience in system integration or interface development
• Hands-on experience with integration tools (e.g., Oracle Integration Cloud, MuleSoft, Dell Boomi, SAP PI/PO, or similar)
• Strong understanding of APIs (REST/SOAP), JSON/XML, and middleware concepts
• Experience with data mapping, transformation, and workflow orchestration
• Good knowledge of SDLC and testing lifecycle (SIT/UAT support)
• Strong communication skills and ability to work with both technical and functional stakeholders
• Experience in Oracle / ERP / enterprise application integration is a plus

We are looking for a Technical Architecture Consultant.

Key Responsibilities:

• Define the overall technical architecture and standards for the Oracle Cloud implementation
• Provide architectural governance across PaaS, OIC, and OCI workstreams
• Conduct architecture reviews and ensure solutions are scalable, secure, and upgrade-safe
• Serve as the technical escalation point for design decisions and cross-workstream dependencies
• Align technical design with client enterprise architecture standards and security policies
• Lead technical onboarding and knowledge transfer for the client’s internal teams
• Review and approve all technical specification documents before building

Key Outputs / Deliverables:

• Solution Architecture Document (SAD)
• Technical standards and guidelines
• Architecture Decision Log (ADL)
• Cross-workstream technical dependency map
• Technical governance review sign-offs
• Knowledge transfer plan and sessions

Requirements / Experience:

• 8+ years of experience in technical architecture or solution architecture roles
• Strong experience with Oracle Cloud, including OCI, PaaS, and OIC
• Proven track record in leading end-to-end architecture for large-scale implementations
• Experience defining architecture standards, governance, and review processes
• Strong understanding of integration patterns, API design, and cloud-native architecture
• Experience with security, scalability, and high-availability design principles
• Ability to manage cross-functional teams and multiple workstreams
• Strong stakeholder management and communication skills
• Experience working with enterprise architecture frameworks is an advantage
• Oracle Cloud certifications (preferred)

Key Responsibilities:

• Lead the design and development of integrations using Oracle Integration Cloud (OIC)
• Conduct discovery workshops to identify integration touchpoints, source/target systems, and data flows
• Build and configure integration flows, adapters, orchestrations, and mappings in OIC
• Define and implement error handling, retry mechanisms, logging, and monitoring frameworks
• Coordinate with functional consultants to validate data mappings against business requirements
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end testing
• Manage integration deployment across environments (DEV, SIT, UAT, PROD)
• Ensure integration solutions are scalable, secure, and aligned with Oracle best practices.

Key Outputs / Deliverables:

• Integration architecture diagrams
• Interface catalogue/integration register
• Functional & Technical Specification Documents (FSD / TSD)
• OIC integration build and configuration documentation/evidence
• Error handling and monitoring runbooks
• SIT and end-to-end test results and sign-offs

Requirements / Experience:

• 5–10+ years of IT experience, with a strong focus on integration/middleware development
• Hands-on experience with Oracle Integration Cloud (OIC)
• Strong understanding of REST/SOAP APIs, JSON, XML, and web services
• Experience integrating Oracle SaaS (ERP/HCM/CX) and/or on-prem systems
• Familiar with Oracle Cloud Infrastructure (OCI) and Oracle SOA Suite (added advantage)
• Strong experience in integration design patterns, data mapping, and transformation logic
• Knowledge of error handling, monitoring, and performance tuning of integrations
• Experience working in full SDLC projects in Agile or hybrid environments
• Strong communication skills and ability to work with both technical and functional teams

We are looking for the Functional Consultant + Configurator (experience in Tax/ PPM/ Fixed Assets (Property)/ Primavera, or EPM).

Responsibilities:

• Facilitate workshops and capture business requirements
• Document TO-BE processes and controls
• Perform fit-gap analysis and recommend solutions
• Define functional requirements and acceptance criteria
• Configure ERP modules based on design
• Maintain configuration workbooks and evidence
• Ensure alignment with audit, policy, and compliance needs

Key Deliverables:

• Process maps/narratives
• Functional requirements/user stories
• Fit-gap analysis log
• Product backlog
• Functional design/solution blueprint
• Requirements traceability matrix
• Configuration workbooks and evidence pack

Requirements:

• 5–10 years’ experience in ERP functional consulting/configuration (Oracle preferred)
• Strong experience in business process design and fit-gap analysis
• Experience in requirements gathering and workshop facilitation
• Knowledge of ERP configuration, controls, and compliance requirements
• Ability to produce functional design and solution documentation
• Experience supporting testing and cross-module integration

We are looking for a Data Engineer (Python and Scala/Java). This is a 6-month contract role (renewal is subject to project requirements).

Requirement:

• 2–6 years of relevant experience in software/data engineering
• Proficiency in Scala/Java and Python
• Strong communication skills with a good command of English
• Solid experience with ETL processes, including the Spark suite (PySpark)
• Hands-on experience with the Hadoop stack (Hadoop, Hive, HDFS)
• Ability to design and develop Data APIs
• Experience with Operational Data Stores (ODS), Master Data Management (MDM), and data modelling
• Proven experience in building data frameworks and data architectures

Good to have:

• Experience in data warehousing, data lakes, and data management, including data processing and optimisation
• Intermediate knowledge of Artificial Intelligence (AI) and basic Data Science concepts
• Experience with BI tools, e.g., Tableau dashboard development and reporting

We are urgently looking for an SRE Engineer with the following responsibilities and requirements:

Responsibilities:

• Maintain and improve system reliability, availability, and performance
• Monitor production systems and respond to incidents promptly
• Perform root cause analysis and implement preventive measures
• Develop automation scripts using Python to reduce manual operational work
• Work closely with development teams to support deployments and releases
• Manage and troubleshoot Linux-based environments
• Write and optimize SQL queries for data validation and troubleshooting
• Support production issues and provide timely resolution
• Implement monitoring, alerting, and logging improvements

Requirements:

• 3–5 years of relevant experience in SRE/Production Support/DevOps
• Strong Python programming skills for automation and tooling
• Hands-on experience with SQL and Linux environments
• Experience in both development and production support
• Good troubleshooting and problem-solving skills
• Ability to work in a fast-paced production environment
• Good communication and coordination skills

Responsibilities:

• Develop, configure, and maintain SmartStream TLM solutions (TLM Control, Smart Studio, Recon Admin, View, MI).
• Collaborate with project teams to design, build, test, and deliver solutions.
• Execute unit testing, SIT, and UAT; maintain dev/test environments.
• Document processes and provide updates to stakeholders.

Requirements:

• 4–5 years of experience with TLM 2.4/3.0+.
• Strong knowledge of SmartStream TLM suite.
• Proficient in at least one database (Oracle, Sybase, SQL Server) and two operating systems (Windows, Unix, Linux).
• Experience in solution configuration, testing, upgrades, and bug fixes.
• Good communication and stakeholder management skills.

We are looking for a Junior Application Support Engineer to support AV and collaboration systems.

Responsibilities:

• Provide first-level support for AV and meeting room systems
• Perform basic troubleshooting for Cisco/Webex meeting room equipment
• Support Microsoft Teams Rooms and collaboration tools
• Assist with O365 administration, including SharePoint creation, user administration, and mailbox management
• Monitor system performance and escalate issues when required
• Provide administrative and operational support for meeting room technologies
• Support after-office-hours issues when necessary

Requirements:

• Diploma or Degree in IT, Engineering, or a related field
• Ability to communicate in Mandarin to support Mandarin-speaking stakeholders (when required)
• Basic knowledge of Cisco Webex
• Familiarity with Cisco meeting room equipment
• Basic knowledge of Microsoft 365 administration (SharePoint, user, and mailbox administration)
• Familiarity with Microsoft Teams Rooms
• Basic troubleshooting and administrative skills
• Knowledge of NICE compliance recording is an advantage
• Willingness to learn

Candidates are not required to have all the listed skills. Training and guidance will be provided.

Working Hours:

• Monday to Friday, 9:00 AM – 6:00 PM
• May be required to work after office hours for urgent issues