Total 18 job vacancies by Innovatiq Technologies Pte. Ltd.

a) Design, implement, and maintain complex infrastructure integration solutions spanning cloud environments (primarily AWS) and on-premises systems.

b) Develop and maintain automation scripts, tools, and Infrastructure as Code using Ansible and Terraform to streamline integration processes and enhance operational efficiency.

c) Manage and optimise Unix/Linux systems, services, and Elasticsearch clusters for comprehensive log management and analysis.

d) Implement robust monitoring solutions using tools such as CloudWatch, Prometheus, Grafana, and Zabbix for infrastructure and applications, ensuring high availability and optimal performance of critical business components.

e) Deploy and manage containerised applications using Docker and Kubernetes (EKS) environments, including day-to-day cluster operations and maintenance.

f) Collaborate effectively with cross-functional teams to identify integration requirements, develop comprehensive technical solutions, and implement DevOps best practices using CI/CD pipelines.

g) Troubleshoot and resolve complex network, system, and application issues whilst minimising disruption to business operations.

h) Execute cloud migration strategies from on premises to cloud environments, including planning and implementation phases.

Responsibilities:

• Execute application development deliverables and activities
• Participate in various phases of the Software Development Life Cycle (SDLC) for IT Projects and to interface with various IT stakeholders such as 3rd party vendor suppliers, business analysts and project managers to perform development activities
• Documenting the application and database detail design.
• Conducting Peer code reviews
• Ability to code optimally to ensure the performance of the application is improved
• Ability to work with the team in need and contribute individually wherever required
• Ability to understand the requirements and remove any ambiguity by proactively going back to the analyst
• Adhere to, influence, and advocate internal software design & development standards, processes, and best practices such as but not limited to code re-use, scalability, portability, secure, documentation, etc.
• Work closely with the Application Development team members and Architects to development code that is aligned to approved design and specifications.
• Work closely with the Application Development team and QA teams to ensure any defects highlighted in QA or UAT phases are remediated.
• Adhere to SDLC, and Project Governance internal and regulatory

Requirements:

• 5 plus year’s development experience and can demonstrate strong understanding of fundamentals of requirements specification, design, coding, and testing of information systems
• Programming experience in Microservices
• 5 years’ hands on experience in web application development on .NET platform using .NET Core, EF core, Angular, ASP.NET MVC, ASP.NET Web API, WCF, Entity Framework, SQL Server.
• Possesses good skillset in logical deduction in issue isolation and root cause analysis using various toolset e.g., Microsoft Sys internals Suite, F12 developer tools.
• Good working knowledge of Docker, Kafka, Kubernetes and Azure will be advantage
• Proven & demonstrable hands-on experience in developing high-availability, multi-tiered and secure web applications
• Proficient in developing automated unit test scripts.
• Experienced in using version control systems, TFS and Git.
• Experienced in deploying components and applications on windows environment – client and server based

Technical / Professional Skills:

• .NET Core, Microservices, Angular, Docker and Unit Testing
• Docker, Kafka, Kubernetes and Azure will be advantage

Job Summary:

We are looking for a detail-oriented and analytical Functional Tester to ensure the quality and reliability of our software applications. The candidate will be responsible for validating system functionality against business requirements, identifying defects, and collaborating with development teams to deliver high-quality products.

Key Responsibilities:

• Analyze business requirements and functional specifications.
• Create and execute detailed test cases, test scenarios, and test plans.
• Perform manual functional testing (System Testing, Integration Testing, Regression Testing, UAT support).
• Identify, document, and track defects using bug-tracking tools.
• Validate fixes and perform re-testing.
• Work closely with developers, business analysts, and product managers.
• Participate in requirement review meetings.
• Ensure applications meet business and technical requirements.
• Prepare test reports and maintain testing documentation.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• 2–5 years of experience in software testing.
• Strong understanding of Software Testing Life Cycle (STLC) & SDLC.
• Experience in writing and executing test cases.
• Knowledge of defect tracking tools (JIRA, Bugzilla, etc.).
• Experience in functional, regression, integration, and system testing.
• Good analytical and problem-solving skills.
• Strong communication skills.

Preferred Skills (Good to Have):

• Experience with Agile/Scrum methodology.
• Basic knowledge of SQL for database validation.
• Experience with API testing (Postman).
• Exposure to automation tools (Selenium) is an advantage.
• ISTQB certification is a plus.

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

• Understand and review source codes from vendor(s) for deployment;

• Support and review on-site acceptance and System Integration Testing (SIT);

• Facilitate and support User Acceptance Test (UAT) and trainings for users;

• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

• Provide maintenance and technical operations support for the Authority’s

• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems

• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience in business analysis.

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

• Experience in the following would be advantageous:

• Cloud platform and technology;
• Application development using Power builder, Java, Delphi or ASP.Net; and
• Government projects.

• Experience with stakeholder management;

• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Investigates problem areas.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Have a thorough understanding of computer systems, in order to recognise any hardware limitations that could impact software design.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management.
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.
  
  

Job Title

IT Sales Account Manager – Software Solutions & Managed Services

Occupation

KEY ACCOUNT MANAGER (SALES)

Job Description & Requirements

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

• Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.
• Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.
• Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.
• Lead client engagements from initial qualification through to proposal, negotiation, and closure.
• Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.
• Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

• Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.
• Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.
• Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.
• Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

• Enterprise Software & IT Services Sales
• Consultative & Solution Selling Techniques
• Customer Relationship & Key Account Management
• IT Managed Services Offering Familiarity (cloud, infrastructure, support)
• Pre-Sales Engagement & Proposal Development
• Contract Structuring & Commercial Negotiation
• Cross-Functional Collaboration
• Business Needs Analysis & Value Proposition Design
• Excellent Presentation & Communication Skills

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 5+ years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.
• Proven ability to manage complex sales cycles and close deals in both public and private sectors.
• Familiarity with CRM and sales enablement tools for tracking and pipeline management.
• Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

• Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).
• Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.
• Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.
• Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.

Key Responsibilities 

Backend Development: 

• Design, develop, and maintain microservices architecture using .NET Core and .NET 8. 

• Implement event-driven architecture to enable seamless communication between microservices. 

• Utilize Entity Framework (EF) for efficient database interactions and management. 

• Containerize applications using Docker for scalability and deployment flexibility. 

• Apply Domain-Driven Design (DDD) principles to ensure clean and modular code architecture. 

• Implement OAuth for secure authentication and authorization. 

• Develop and enforce security best practices to safeguard sensitive data and systems. 

• Utilize AWS services such as S3, Lambda, API Gateway, DynamoDB, etc., for backend development. 

• Develop RESTful APIs endpoints to facilitate communication between the frontend and backend. 

Frontend Development: 

• Develop responsive and user-friendly web applications using React.js and Next.js. 

• Write unit tests using Jest to ensure code quality and reliability. 

• Create reusable UI components and maintain a consistent design using Storybook. 

• Collaborate closely with UX/UI designers to implement intuitive and visually appealing interfaces. 

• Troubleshoot and debug issues across the stack, ensuring smooth application operation. 

• Optimize application performance and scalability for a seamless user experience. 

What we are looking for  

• Proven experience as a Full Stack .NET Core Developer or similar role. 

• Strong proficiency in .NET Core, .NET 8, C#, and related backend technologies. 

• Experience building microservices architecture and implementing event-driven design patterns. 

• Proficiency in Entity Framework (EF) for database management. 

• Familiarity with Docker and containerization principles. 

• Knowledge of Domain-Driven Design (DDD) principles and their application in backend development. 

• Experience implementing OAuth for authentication and authorization. 

• Understanding of security best practices and their application in backend development. 

• Hands-on experience with AWS services such as S3, Lambda, API Gateway, DynamoDB, etc. 

• Proficiency in frontend technologies such as React.js, Next.js, HTML, CSS, and JavaScript. 

• Experience writing unit tests using Jest and maintaining a design system with Storybook. 

• Strong problem-solving skills and attention to detail. 

• Excellent communication and collaboration skills. 

• Preferably more than 5 years of experience as a full stack developer;  

• Experience working in both Unix and Windows operating environments are preferred. 

• AWS certification (e.g., AWS Certified Developer, AWS Certified Solutions Architect). 

• Experience with Node.js for server-side development. 

• Familiarity with NoSQL databases such as DynamoDB. 

• Knowledge of CI/CD pipelines and DevOps practices. 

• Understanding of Agile development methodologies. 

Your qualifications 

• Bachelor's degree in Computer Science or similar field 

• 5 year’s relevant experience 

• Knowledge and experience with .Net application programming, powershell and batch scripting

• Experienced in troubleshooting application issues on Microsoft Windows Server 

• Experience with AIX systems will be advantageous.

• Broad knowledge and solid experience in technology operations 

• Experience of managing or working with large software applications in complex technology environments 

• ITIL experience is preferred

• Knowledge of the financial services industry is preferred

Key responsibilities 

• Manage project and service delivery of requests issued to application developer. 

• Review and ensure services delivered by application developers are in accordance to specifications, and the changes are properly documented and delivered according to established processes.

• Issue ticketing and tracking

• Daily operations of technology platforms, including monitoring and troubleshooting 

• Problem management and user requirements analysis for technology platforms 

Key competencies 

• Development experience with the tools mentioned in the qualifications 

• Operational experience with mission-critical software and experience in delivering technical services 

• Experience working with end-user 

• Good communications skills and the ability to interact professionally with users and vendors.

KEY RESPONSIBILITIES: 

• Manage and maintain platform related systems within the Platform Team. This includes BAU tasks, handling of Incidents and project management. 

• To provide support for the platform applications:

1. Red Hat Identity Management (IdM)

2. Communication and Notification Platform (CNP)

3. K2 Workflow Infrastructure (k2)

4. EasiShare MXNet

• Collaborate with cross-functional teams to ensure seamless integration Platform application to their applications. 

• Initiate or managed platform application related projects.

• Provide technical support and guidance to application teams on platform application related issues. 

• Stay updated on industry best practices and emerging technologies in the platform applications supporting 

WHAT WE ARE LOOKING FOR: 

• Bachelor’s degree in Computer Science, Information Technology, or related field. 

• Proven experience as an ICT engineer with in-depth knowledge of listed platform applications. 

• Strong understanding of dependant technologies used by platform applications (eg. RHEL, Container Platforms, etc). 

• Proficiency in scripting and automation for platform applications. 

• Excellent troubleshooting and problem-solving skills. 

• Strong communication and collaboration skills. 

• Relevant certifications in technologies used by platform applications. 

Key Responsibilities

• Manage and direct the day-to-day operations of IT services;

• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

• Review post production issues and identify root cause and work with vendors on preventive measures;

• Plan, execute and support system implementation, software/hardware upgrades and security patches;

• Manage the verification of software patches and upgrades for applications;

• Measure, monitor and continuously improve performances of IT services;

What we are looking for

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;

• Experience in incident management, problem management, release management, root cause analysis and deployment;

• Understand SDLC and experience working with business users, various IT teams and vendors;

• Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment; 

• Certification or formal training in ITIL will be an added advantage

Key Responsibilities

 Backend Development:

1. Design, develop, and maintain microservices architecture using .NET Core and .NET 8.

2. Implement event-driven architecture to enable seamless communication between microservices.

3. Utilize Entity Framework (EF) for efficient database interactions and management.

4. Containerize applications using Docker for scalability and deployment flexibility.

5. Apply Domain-Driven Design (DDD) principles to ensure clean and modular code architecture.

6. Implement OAuth for secure authentication and authorization.

7. Develop and enforce security best practices to safeguard sensitive data and systems.

8. Utilize AWS services such as S3, Lambda, API Gateway, DynamoDB, etc., for backend development.

9. Develop RESTful APIs endpoints to facilitate communication between the frontend and backend.

Frontend Development:

1. Develop responsive and user-friendly web applications using React.js and Next.js.

2. Write unit tests using Jest to ensure code quality and reliability.

3. Create reusable UI components and maintain a consistent design using Storybook.

4. Collaborate closely with UX/UI designers to implement intuitive and visually appealing interfaces.

5. Troubleshoot and debug issues across the stack, ensuring smooth application operation.

6. Optimize application performance and scalability for a seamless user experience.

What we are looking for

 Requirements:

1. Proven experience as a Full Stack .NET Core Developer or similar role.

2. Strong proficiency in .NET Core, .NET 8, C#, and related backend technologies.

3. Experience building microservices architecture and implementing event-driven design patterns.

4. Proficiency in Entity Framework (EF) for database management.

5. Familiarity with Docker and containerization principles.

6. Knowledge of Domain-Driven Design (DDD) principles and their application in backend development.

7. Experience implementing OAuth for authentication and authorization.

8. Understanding of security best practices and their application in backend development.

9. Hands-on experience with AWS services such as S3, Lambda, API Gateway, DynamoDB, etc.

10. Proficiency in frontend technologies such as React.js, Next.js, HTML, CSS, and JavaScript.

11. Experience writing unit tests using Jest and maintaining a design system with Storybook.

12. Strong problem-solving skills and attention to detail.

13. Excellent communication and collaboration skills.

Preferred Qualifications:

1. Preferably more than 5 years of experience as a full stack developer; 

2. Experience working in both Unix and Windows operating environments are preferred.

3. AWS certification (e.g., AWS Certified Developer, AWS Certified Solutions Architect).

4. Experience with Node.js for server-side development.

5. Familiarity with NoSQL databases such as DynamoDB.

6. Knowledge of CI/CD pipelines and DevOps practices.

7. Understanding of Agile development methodologies.

Job Title

IT Sales Account Manager – Software Solutions & Managed Services

Occupation

KEY ACCOUNT MANAGER (SALES)

Job Description & Requirements

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

• Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.
• Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.
• Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.
• Lead client engagements from initial qualification through to proposal, negotiation, and closure.
• Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.
• Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

• Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.
• Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.
• Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.
• Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

• Enterprise Software & IT Services Sales
• Consultative & Solution Selling Techniques
• Customer Relationship & Key Account Management
• IT Managed Services Offering Familiarity (cloud, infrastructure, support)
• Pre-Sales Engagement & Proposal Development
• Contract Structuring & Commercial Negotiation
• Cross-Functional Collaboration
• Business Needs Analysis & Value Proposition Design
• Excellent Presentation & Communication Skills

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 5+ years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.
• Proven ability to manage complex sales cycles and close deals in both public and private sectors.
• Familiarity with CRM and sales enablement tools for tracking and pipeline management.
• Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

• Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).
• Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.
• Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.
• Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.

Role Overview:
We are seeking a technically strong and adaptable SharePoint Engineer / Developer with hands-on experience in SharePoint Online (Cloud) and ShareGate migrations. This role involves developing and supporting modern SharePoint solutions, assisting in complex migrations, and contributing to the stability and performance of our SharePoint environment as part of business-as-usual (BAU) operations.

Key Responsibilities:

● Design, develop, and maintain solutions on SharePoint Online (Cloud) platform.

● Support and execute SharePoint migrations using ShareGate.

● Develop custom solutions and web parts using SPFx (ReactJS) and .NET Core.

● Write and maintain scripts using PowerShell for automation and configuration.

● Troubleshoot and resolve complex technical issues in SharePoint and integrated components.

● Collaborate with stakeholders to assess technical issues and effectively communicate potential business impacts.

● Participate in and support BAU (business-as-usual) SharePoint operations and service requests.

Requirements:

● Bachelor Degree in Computer Engineering or any related field.

● 5 years-experience with SharePoint Online (Cloud) development and support.

● Hands-on experience with ShareGate for SharePoint migration projects.

● Strong technical skills in .NET Core, SPFx (ReactJS), PowerShell scripting

● Ability to analyze and troubleshoot complex SharePoint issues independently.

● Strong communication skills to articulate technical risks and business impacts.

● Ability to adapt quickly to BAU environments and manage support expectations effectively.

● Experience in enterprise IT environments supporting large SharePoint installations.

● Familiarity with Microsoft 365 services integration.

● Strong understanding of SharePoint permissions, content types, and site architecture.

Key Responsibilities:

• Design, deploy, and manage Nutanix clusters (AHV, AOS, Prism) across multiple environments (production, staging, development).
• Monitor and optimize system performance, capacity planning, and ensure high availability.
• Manage storage configurations and ensure data protection and disaster recovery solutions are in place.
• Troubleshoot hardware and software issues within Nutanix HCI and related virtualization infrastructure.
• Implement and maintain automation scripts for system deployment and monitoring.
• Work with vendors and support teams to resolve complex technical issues.
• Provide documentation and knowledge transfer to internal teams.
• Participate in on-call support rotation as needed.

Required Qualifications:

• 3–5 years of experience in IT infrastructure, with at least 2 years focused on Nutanix HCI.
• Hands-on experience with Nutanix AOS, AHV, Prism Central/Element, and Nutanix Files/Objects.
• Strong understanding of virtualization concepts and technologies (AHV, VMware, Hyper-V).
• Solid knowledge of networking, storage, and data protection concepts.
• Proficient with scripting (PowerShell, Bash, Python) for automation.
• Experience with monitoring and alerting tools (e.g., Prism, Splunk, Zabbix, Nagios).
• Familiarity with backup and disaster recovery tools (e.g., Veeam, HYCU).
• Strong analytical and troubleshooting skills.

Preferred Qualifications:

• Nutanix Certified Professional (NCP) or higher certification.
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments.
• Knowledge of security best practices in virtualization and infrastructure management.
• Familiarity with Infrastructure as Code (IaC) tools like Ansible or Terraform.

Soft Skills:

• Excellent communication and collaboration abilities.
• Strong attention to detail and ability to manage multiple priorities.
• Proactive and self-motivated with a passion for technology.

Job Description & Requirements:

• Degree or Diploma in Computing/Computer Science/Computer Engineering/Info Systems/EEE/Information Technology or equivalent.
• At least 2 years of working experience in the related field.
• Experience with full-stack development and software engineering best practices such as test-driven development and continuous integration.
• Experience with Git and modern branching workflows (GitFlow, trunk-based development).
• Experience with software development life cycle, agile development methodology and DevSecOps.
• Proficiency in Node.js, React.js, TypeScript, Spring Boot, Angular.js, Vue.js, Next.js, Express.js, Svelte, FastAPI and other common frameworks to develop software for various platform.
• Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, C++.
• Familiar with UI component libraries such as Material-UI, Tailwind CSS, or Bootstrap.
• Proficiency in designing and maintaining scalable SQL/no-SQL databases such as MSSQL, MongoDB, PostgreSQL.
• Familiar with RESTful APIs, GraphQL, gRPC, and WebSockets for service communication.
• Familiar with deployment workflows, CI/CD, Cloud-native architecture, and infrastructure as code (Terraform).
• Proficiency in Ruby and Golang backend has an advantage (Good to have).
• Collaborate closely with Tech Lead to execute plans and technical direction for the platform.
• Take ownership of features — design, build, test, deploy and maintain.
• Participate actively in code reviews, system discussions and engineering best practices.
• Ensure product performance, scalability and reliability at scale with strong understanding of scalable architecture, performance optimisation and secure coding practices.
• Produce clear documentation for systems, features and operational procedures.
• Occasionally lead and drive feature development independently.
• Able to work collaboratively with cross-functional teams (PM, Scrum Master, PO, UXD, BA, QA, DevOps, Data).
• Comfortable working in both new and legacy codebases and learn fast.
• Exhibits strong ownership, clarity in communication and good engineering hygiene.
• Strong in writing, verbal communication, and presentation.
• Good team player with critical thinking, analytical and creative problem-solving skills.
• Resourceful, independent, responsive, and conscientious.

Key Responsibilities:

• Develop and maintain user-facing features using React.js and Next.js while ensuring high performance and responsiveness.
• Write clean, maintainable, and well-documented code using TypeScript and JavaScript.
• Utilize Node.js for server-side logic and MongoDB for data storage and retrieval.
• Implement and maintain Storybook components for efficient UI development and testing.
• Ensure the implementation of responsive designs and cross-browser compatibility.
• Contribute to the development and maintenance of unit tests for frontend components.
• Work closely with backend developers to integrate frontend components with server-side APIs.
• Optimize applications for maximum speed and scalability.
• Stay updated on industry trends and best practices in frontend development.

Requirements:

• Proficiency in React.js, Next.js, TypeScript, JavaScript, HTML, and CSS.
• Strong understanding of design systems and their implementation in frontend development.
• Familiarity with Storybook for component-driven development and testing.
• Solid understanding of unit testing frameworks such as Jest, React Testing Library, or similar.
• Ability to translate design mockups and wireframes into responsive web pages.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience with version control systems, preferably Git.

Preferred Qualifications:

• Preferably more than 5 years of experience as a frontend developer;
• Experience working in both Unix and Windows operating environments are preferred.
• Bachelor’s degree in computer science, Engineering, or a related field (preferred).

Key Responsibilities:

Provide on-site L1/L2 support for all end-user hardware, including desktops, laptops, mobile devices, printers, MFDs, and VC equipment.

Support all specified software, including:

• Microsoft Windows OS and M365 (Office, Teams, Teams Voice).
• Specialized CAD/Engineering applications (Autodesk, Bentley, etc.).
• Standard browsers and web-based business applications.

Troubleshoot and resolve user incidents (hardware, software, connectivity) with a strong focus on achieving the 80% FCR target.

Fulfill service requests (e.g., new user setup, software installation, hardware moves) accurately and efficiently.

Meticulously log all incidents and requests in the ITSM tool (ManageEngine ServiceDesk Plus), ensuring all actions are tracked to meet P1/P2/P3 SLAs.

Perform automated software/patch deployment tasks as directed (via ManageEngine Endpoint Central).

Collaborate with the L2 Network/Security/Server teams for escalations.

Maintain a positive and professional demeanor, providing excellent customer service.

Requirements:

Diploma in Information Technology or equivalent.

Proven experience in a hands-on desktop/EUC support role.

Strong customer service skills.

Technical proficiency in Microsoft Windows, Active Directory, and Microsoft 365 (including Teams Voice).

Experience supporting specialized software, preferably CAD/Engineering applications (Autodesk, Bentley).

Experience with ITSM ticketing systems (e.g., ServiceDesk Plus).

Familiarity with remote support tools and endpoint management software.

Microsoft 365/Modern Desktop certifications (e.g., MD-102), ITIL Foundation preferred.