Job Overview
We are seeking a highly organised and proactive Admin/Personal Assistant to provide administrative and coordination support in a fast-paced environment. This role requires someone who takes ownership of tasks, is responsive, and able to anticipate needs while ensuring work is completed with speed and accuracy.
Key Responsibilities
- Manage and organise schedules, appointments, and reminders to ensure smooth daily operations
- Review and process documentation with a high level of accuracy and attention to detail
- Maintain well-organised filing systems (digital and physical) for easy retrieval and compliance purposes
- Manage email correspondence with corporate clients and individual customers in a timely and professional manner
- Make outbound calls to coordinate appointments and follow up on client matters
- Support preparation and submission of documentation in accordance with internal and regulatory requirements
- Assist with compliance-related tasks to ensure completeness and accuracy of records
- Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups
- Provide general administrative and personal support, and handle ad-hoc duties as assigned
Performance Expectations
- Accuracy: Able to complete tasks with minimal errors and strong attention to detail
- Responsiveness: Emails and client enquiries to be attended to within 1–3 working days
- Efficiency: Able to manage and complete tasks within stipulated timelines
- Ownership: Proactive and takes initiative to follow up on pending matters without constant supervision
- Organisation: Maintains clear, structured, and up-to-date records
Requirements
- Minimum GCE ‘O’ Level / Diploma in any discipline
- Prior experience in administrative or personal assistant roles is preferred
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Strong organisational skills and ability to multitask effectively
- Good communication skills (written and verbal)
- Proactive, takes initiative, and able to work independently
Language Requirement
- This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs.
Work Environment
- 5-day work week
- Office-based role in Singapore
- Structured training and guidance will be provided
