Total 2 job vacancies by Info-tech Systems Ltd.

Responsibilities

• Handle and respond to all WSQ-related enquiries (email, phone, inbound leads) promptly and professionally
• Engage corporate clients to understand training needs and recommend suitable WSQ programmes
• Qualify inbound leads and route them to the WSQ Corporate Sales team
• Coordinate and schedule appointments/meetings between clients and Sales team
• Prepare quotations, proposals, and course information for client follow-up
• Work closely with Sales team to support lead conversion and track progress of enquiries
• Maintain accurate records of leads, enquiries, and client interactions in internal systems
• Follow up on warm leads to ensure continuity and improve conversion rates
• Stay updated on WSQ/SkillsFuture offerings to provide accurate and relevant information

Requirements

• Experience in customer service, sales coordination, or admin roles preferred
• Familiarity with WSQ / SkillsFuture frameworks is an advantage
• Strong communication and interpersonal skills (client-facing role)
• Organised, detail-oriented, and able to manage multiple enquiries
• Comfortable with follow-ups and working closely with sales teams
• Proactive, responsive, and service-oriented mindset
• Proficient in Microsoft Office

About the Role

We're seeking a results-driven and strategic Business Development Manager to lead revenue generation across our Academy division. This role is responsible for overseeing daily sales operations, managing performance across multiple verticals (B2B and inbound), and ensuring all activities align with SkillsFuture Singapore (SSG) regulatory requirements.

You’ll mentor and guide new sales hires, provide clarity on government grant policies, and spearhead efforts to meet and exceed team sales targets.

Key Responsibilities

Sales Strategy & Revenue Ownership

• Own and drive sales performance across corporate and inbound sales channels

• Set and track sales targets, pipelines, and conversion metrics for the team

• Analyze trends and make data-driven decisions to boost revenue

Team Management & Onboarding

• Lead, coach, and manage newly onboarded sales staff

• Conduct structured onboarding to align with SSG guidelines and internal SOPs

• Reinforce compliance knowledge and grant-related policies

Regulatory Compliance & Reporting

• Ensure all sales activities meet grant and regulatory requirements

• Liaise with internal compliance and training teams to uphold audit readiness

• Maintain accurate documentation and ensure consistent data hygiene

Operational Oversight

• Coordinate daily sales operations and scheduling for events and outreach

• Collaborate cross-functionally with marketing, HR, and partnerships to support campaigns

• Present performance insights to leadership through regular reporting
  

Who We’re Looking For

• Diploma or Degree in Business, Sales, or related field

• Minimum 5 years in business development, sales team leadership, or client-facing roles

• Prior experience leading sales or business development teams is strongly preferred

• Familiarity with SSG, WSQ frameworks, and government grant schemes.

• Excellent communication and stakeholder management skills

• Proactive, analytical, and passionate about developing high-performing teams