1. Role Overview
The HR & Admin Executive runs the day-to-daypeople-operations, office and administrative functions for Hey Co Group’s multi-brand F&B portfolio, across all entities andoutlets. This is a hands-on, coordination-focused role: keeping HR runningsmoothly, processing payroll for Finance Manager approval, coordinatingrecruitment with outlet managers, and working alongside an appointed work-passagent who handles statutory work-pass expertise. The role reports to theDirector, who owns HR strategy and senior decisions.
2. KeyResponsibilities
Payroll
• Runmonthly payroll across all entities — process timesheets, leave, claims andovertime (StaffAny), compute CPF, SDL and levies, and prepare IR8A / IRASsubmissions — and submit to the Finance Manager for review and approval beforerelease.
• Maintainaccurate payroll records and statutory filing.
Recruitment Coordination
• Managejob postings and sourcing across channels, for corporate and outlet roles.
• Screenapplications and coordinate interviews with outlet and operations managers, wholead hiring decisions for their own teams.
• Prepareoffer letters and onboarding documentation.
• Confirmwork-pass eligibility with the appointed agent before any offer is made.
• Supportmanpower planning aligned to outlet openings.
HR Operations
• Administeronboarding and offboarding end to end.
• Manageleave, claims and attendance, including StaffAny exports.
• Trackwork-pass quota and levy headroom across all entities; flag renewal deadlinesand quota changes to the Director and the appointed agent before they bite.
• Planand run employee engagement and recognition activities; gather staff feedbackand surface it to the Director.
• Administerthe performance-management cycle — coordinate probation reviews and appraisals,track completion, and maintain records — under the framework set by theDirector.
• Maintainthe employee master list, HR records and statutory filing.
• Handleday-to-day employee queries and first-line employee-relations matters; documentdisciplinary cases and escalate serious matters to the Director.
Work-Pass & Compliance Coordination
• Liaisewith the appointed work-pass agent on Work Permit, S Pass and EP applicationsand renewals.
• Monitorand flag upcoming regulatory or deadline changes (for example, S Passqualifying salary and PWM schedules) to the Director and the agent.
• Keep HRand compliance records accurate and audit-ready, in line with the EmploymentAct, CPF, PWM, POHA and PDPA.
Office & Administration
• Officemanagement — supplies, facilities and vendor coordination.
• Generaladministrative support across the group.
• Documentcontrol and filing.
AI & HR Technology
• Use HRsystems and AI / LLM tools to draft, summarise, screen and report faster, withsound judgement and accuracy.
• Neverput confidential employee data into public AI tools — maintain strict dataconfidentiality at all times.
3. Requirements
• Diplomaor Degree in Human Resource Management, Business or a related field.
• 2–3years of HR and/or administrative experience, ideally in F&B, retail,lifestyle or similar multi-outlet, shift-based service businesses.
• Hands-onpayroll experience with demonstrable command of CPF, SDL, levy and IR8Acomputation. This is a core function of the role, reviewed and approved by theFinance Manager.
• Workingknowledge of Singapore employment basics — Employment Act, CPF, leave and thework-pass framework. Specialist work-pass depth is not required, asapplications are supported by an appointed agent.
• Proficiencywith HR and payroll systems and a strong command of Excel.
• Confident,hands-on user of AI / LLM tools at work, with the discipline never to putconfidential employee data into public AI tools.
• Highlyorganised, able to juggle multiple functions and prioritise the important overthe merely urgent.
4. Competencies
• Strongattention to detail and a high standard of confidentiality.
• Clear,professional communication across all levels.
• Able towork independently in a fast-paced, multi-brand environment.
• Pragmatic,solutions-oriented approach to people and administrative matters.
