Total 12 job vacancies by Harold Consultancy

About the Role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes covering either import OR export operations. You will serve as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle Air Import OR Export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closures within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding (import and/or export).

• Good written and spoken English.

• Excellent communication and interpersonal skills.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a next-generation logistics and freight forwarding provider, serving businesses of all sizes across diverse industries. As a forward-thinking industry player, they offer seamless global transportation solutions—including freight forwarding, customs brokerage, warehousing, and last-mile delivery—either as standalone services or as fully integrated supply chain packages.

About the Role

Our client is seeking a driven Sales Representative to join their freight forwarding team. If you are a hunter who thrives on closing deals and building a client portfolio from the ground up, this role is your opportunity to excel.

Key Responsibilities:

• Proactively hunt for new customers and build your own client base

• Generate leads through cold calling, networking, and targeted market outreach

• Manage the full sales cycle from prospecting through to closing

• Develop new trade lanes and business opportunities in air and sea freight

• Collaborate closely with operations to ensure seamless service execution

  
  

What We Offer

• Competitive basic salary

• Above-market commission scheme

• Strong operational support to help you close more deals

• Real growth opportunities in a performance-driven environment

  
  

What We’re Looking For

• Experience in freight forwarding or logistics sales (preferred)

• Strong hunter mindset with a proven track record of bringing in new business

• Excellent communication and negotiation skills

• Self-driven, results-oriented, and resilient
  

  To Apply (via Harold Consultancy)

  For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

Job Title: Ocean Freight Executive
Location: Singapore
Employment Type: Full-time
Reporting To: Operations Manager / Senior Leadership

About the Role

We are looking for a hands-on Ocean Freight Executive to manage daily sea freight operations. You will be responsible for coordinating shipments, handling documentation, liaising with carriers and co-loaders, and ensuring smooth end-to-end execution for both import and export shipments.

This role is based in Singapore and supports a growing logistics operation with regional trade lanes.

Key Responsibilities

Operations & Coordination

• Manage full-cycle ocean freight operations (import & export) for FCL and LCL shipments.

• Coordinate with shipping lines, co-loaders, and trucking companies to secure space and schedule pick-ups and deliveries.

• Track shipment status and provide timely updates to customers and internal stakeholders.

• Handle shipment-related issues, including delays, damages, and documentation discrepancies.

Documentation & Compliance

• Prepare and process shipping documents including Bill of Lading (B/L), Sea Waybill, Permit declarations, and Certificate of Origin (COO).

• Ensure compliance with Singapore Customs regulations and other relevant trade requirements.

• Verify vendor invoices and assist with cost reconciliation.

Customer & Stakeholder Management

• Liaise with customers, overseas agents, and internal teams (sales, finance, warehouse) to ensure smooth shipment execution.

• Respond to customer inquiries and provide proactive shipment updates.

Reporting & Administration

• Maintain accurate shipment records in the company's operating system.

• Support month-end closing activities related to ocean freight billing and documentation.

Requirements

• Diploma in Logistics, Supply Chain Management, or related field.

• Minimum 2–3 years of experience in ocean freight operations (import/export).

• Familiarity with FCL and LCL processes, permit declarations, and shipping documentation.

• Experience with shipping lines, co-loaders, and local trucking coordination.

• Proficient in Microsoft Office (Excel, Word).

• Good communication skills and ability to work independently.

Why Join?

• Be part of a growing logistics company with regional presence.

• Work in a collaborative environment with experienced logistics professionals.

• Opportunity to handle diverse trade lanes and develop your ocean freight expertise.

How to Apply

For a confidential discussion, please submit your CV to Dennis Wee at hello@haroldconsultancy.com.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle all air export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closure within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

QHSE Responsibilities:

• Participate in setting up and following up on internal standard procedures to enhance productivity and transparency.

• Maintain acceptable health, safety, and environmental risk levels within your area of responsibility.

• Ensure compliance with applicable legal requirements.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding

• Good written and spoken English & Mandarin.

• Excellent communication and interpersonal skills.

To Apply (via Harold Consultancy)

For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

On Behalf Of:
A Leading Freight Forwarding & Logistics Client

Location:
Singapore

Managed by:
Harold Consultancy

About the role:

My client is looking for a detail-driven Senior Accounts Executive to manage full-spectrum accounting functions including AR, AP, GL, monthly closings, GST, and year-end audits. You will also liaise with suppliers, freight forwarders, and shipping agents, bridging finance with operational workflows.

Key Responsibilities

• Accurately record and maintain all accounting transactions
• Oversee Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL) functions
• Collaborate with suppliers and freight forwarders on import matters, including shipment discrepancies, survey coordination, and cost validation
• Support the preparation and timely closing of monthly management accounts
• Manage quarterly financial reporting and GST submissions
• Assist with year-end audit procedures, tax filings, and company secretarial matters
• Liaise with clients, brokers, insurers, auditors, and tax agents as required
• Handle general administrative and office support duties
• Process employee claims and reimbursements promptly
• Monitor and maintain operational contracts and related documentation
• Coordinate with customers, shipping agents, and terminal operators on operational issues
• Provide regular updates and reports to headquarters
• Proficiently use accounting systems and relevant software

Ideal Candidate

• Diploma or LCCI qualification in Accounting or an equivalent credential

• Minimum 3 years of relevant work experience

• Background in Finance (General/Cost Accounting, Audit, or Taxation) is an advantage

• Proficient in Microsoft Office applications and accounting software

• Ability to work independently with strong attention to detail

• Demonstrated leadership skills and capacity to manage diverse teams

• Knowledge of freight and vessel operations is preferred

To Apply (Via Harold Consultancy):

Please submit your detailed CV to Dennis Wee at  hello@haroldconsultancy.com for a confidential discussion. All applications are handled with the utmost discretion.

On Behalf Of: A Leading Global Freight Forwarding & Logistics Client
Location: Singapore (East)
Managed by: Harold Consultancy

Our Client:
Our client is an established global leader in freight forwarding & logistics, providing integrated air, sea, and land freight solutions. They are seeking a meticulous and proactive Logistics Officer to ensure the smooth execution and data integrity of their daily logistics operations in Singapore.

The Role:
This is a foundational operations role. You will be the crucial support ensuring daily activities run smoothly, data is accurate, and standard procedures are followed. You will handle shipment tracking, documentation, reporting, and issue coordination to maintain operational excellence.

Key Responsibilities:

• Execute and support daily operational tasks for air, sea, and land freight shipments, ensuring strict adherence to SOPs.

• Prepare, review, and verify all shipment documentation for accuracy; perform daily checks on system data to prevent errors.

• Generate daily and weekly operational reports on shipment volumes, on-time performance, and exceptions.

• Track operational issues (delays, errors) and coordinate with internal teams (Ops, Customer Service, Finance) to facilitate resolution.

• Support process improvement initiatives and provide ground-level feedback for SOP updates.

The Ideal Candidate:

• Diploma in Logistics, Supply Chain, Business, or a related field.

• 1–3 years of experience in logistics or freight forwarding operations.

• Good foundational understanding of air and sea freight processes.

• Proficient in Microsoft Excel with strong attention to detail and data accuracy.

• Organized, team-oriented, and able to manage routine tasks consistently and reliably.

To Apply (Via Harold Consultancy):
Please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com for a confidential discussion. All applications are handled with the utmost discretion.

Job Title: Ocean Freight Executive
Location: Singapore
Employment Type: Full-time
Reporting To: Operations Manager / Senior Leadership

About the Role

We are looking for a hands-on Ocean Freight Executive to manage daily sea freight operations. You will be responsible for coordinating shipments, handling documentation, liaising with carriers and co-loaders, and ensuring smooth end-to-end execution for both import and export shipments.

This role is based in Singapore and supports a growing logistics operation with regional trade lanes.

Key Responsibilities

Operations & Coordination

• Manage full-cycle ocean freight operations (import & export) for FCL and LCL shipments.

• Coordinate with shipping lines, co-loaders, and trucking companies to secure space and schedule pick-ups and deliveries.

• Track shipment status and provide timely updates to customers and internal stakeholders.

• Handle shipment-related issues, including delays, damages, and documentation discrepancies.

Documentation & Compliance

• Prepare and process shipping documents including Bill of Lading (B/L), Sea Waybill, Permit declarations, and Certificate of Origin (COO).

• Ensure compliance with Singapore Customs regulations and other relevant trade requirements.

• Verify vendor invoices and assist with cost reconciliation.

Customer & Stakeholder Management

• Liaise with customers, overseas agents, and internal teams (sales, finance, warehouse) to ensure smooth shipment execution.

• Respond to customer inquiries and provide proactive shipment updates.

Reporting & Administration

• Maintain accurate shipment records in the company's operating system.

• Support month-end closing activities related to ocean freight billing and documentation.

Requirements

• Diploma in Logistics, Supply Chain Management, or related field.

• Minimum 2–3 years of experience in ocean freight operations (import/export).

• Familiarity with FCL and LCL processes, permit declarations, and shipping documentation.

• Experience with shipping lines, co-loaders, and local trucking coordination.

• Proficient in Microsoft Office (Excel, Word).

• Good communication skills and ability to work independently.

Why Join?

• Be part of a growing logistics company with regional presence.

• Work in a collaborative environment with experienced logistics professionals.

• Opportunity to handle diverse trade lanes and develop your ocean freight expertise.

How to Apply

For a confidential discussion, please submit your CV to Dennis Wee at hello@haroldconsultancy.com.

Managed by: Harold Consultancy

Location: Jurong / Tuas, Singapore

Reporting To: Head of Contract Logistics Operations, Singapore

About the Role

We are looking for a proactive and detail-oriented Sales Support Executive to join a leading logistics provider's contract logistics team. In this role, you will work closely with the sales and operations teams to support business development efforts, manage customer accounts, and ensure seamless service delivery for warehousing and distribution clients.

This is a sales enablement role—not a pure hunting position. You will be responsible for preparing proposals, managing tenders, coordinating with internal teams, and ensuring that client requirements are translated into operational solutions.

Key Responsibilities

Sales Support & Proposal Management

• Prepare and coordinate sales proposals, quotations, and tender submissions (RFQ/RFP) for contract logistics services.
• Work with operations, pricing, and legal teams to ensure proposals are commercially viable and operationally sound.
• Maintain a library of standard sales documents, case studies, and capability statements.

Client Coordination

• Act as the primary point of contact for assigned clients during the sales and onboarding phase.
• Liaise between clients and internal operations teams to ensure smooth handover from sales to execution.
• Support account management activities, including contract renewals and service reviews.

Operational Support

• Assist the Head of Contract Logistics Operations in tracking sales pipelines, preparing reports, and monitoring KPIs.
• Coordinate with warehouse and transport teams to ensure client requirements are understood and met.
• Support the implementation of new client accounts, including SOP development and system setup.

Administrative & Compliance

• Maintain accurate records of client communications, contracts, and pricing agreements.
• Ensure all sales documentation complies with company policies and regulatory requirements.
• Support ad-hoc projects as assigned by the Head of Contract Logistics Operations.

Ideal Candidate Profile

• Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• Minimum 3–5 years of experience in sales support, key account management, or customer service within the logistics industry.
• Prior experience in contract logistics, warehousing, or distribution is strongly preferred.

Skills & Competencies

• Strong understanding of contract logistics operations (warehousing, inventory management, distribution).
• Experience preparing tenders (RFQ/RFP) and sales proposals.
• Excellent communication and coordination skills—able to work with both internal teams and external clients.
• Proficient in Microsoft Office (Excel, PowerPoint, Word). Familiarity with CRM or WMS systems is a plus.
• Detail-oriented, organised, and able to manage multiple tasks simultaneously.

Personal Attributes

• Proactive and self-motivated, with a strong sense of ownership.
• Team player who enjoys working in a fast-paced environment.
• Customer-focused mindset with a problem-solving attitude.

Why Join?

• Opportunity to work with a global logistics leader.
• Supportive team environment with exposure to contract logistics operations.
• Competitive salary package up to SGD $5,500.

To Apply

For a confidential discussion, please submit your CV to Dennis Wee at hello@haroldconsultancy.com.

On Behalf Of: A Leading Global Freight Forwarding & Logistics Client
Location: Singapore
Managed by: Harold Consultancy

Our Client:
Our client is an established global leader in freight forwarding & logistics, providing integrated air, sea, and land freight solutions. They are seeking a proactive and hands-on Supply Chain Manager to support the management of their freight operations in Singapore, ensuring smooth execution, cost efficiency & service reliability.

The Role:
This is a key support and development role within the operations function. You will assist in managing daily freight operations, coordinating with vendors & internal teams, and driving process improvements. This position is ideal for an operations professional ready to step into a managerial role with significant responsibility for operational performance.

Key Responsibilities:

1. Support End-to-End Freight Operations:

   • Assist in managing daily operations for air, sea & land freight shipments.

   • Coordinate between customer service, operations, carriers & overseas agents to ensure on-time delivery.

   • Monitor shipment progress & help resolve operational escalations.

2. Vendor & Carrier Coordination:

   • Support the management of relationships with airlines, shipping lines, haulers & warehouse providers.

   • Help review vendor performance & assist in contract reviews under guidance.

   • Track vendor KPIs & contribute to corrective action plans.

3. Cost & Process Optimization:

   • Analyze freight costs & operational data to identify savings opportunities.

   • Support routing optimization & carrier selection to improve profitability.

   • Assist in implementing workflow improvements & digital tool adoption.

4. Compliance & Documentation:

   • Help ensure adherence to trade regulations, customs requirements & internal SOPs.

   • Monitor documentation accuracy to minimize compliance risks & delays.

   • Support continuous improvement initiatives to reduce errors.

5. Cross-Functional Support:

   • Work closely with Sales, Finance & Customer Service teams to align operations with business needs.

   • Assist in forecasting, capacity planning & resource allocation activities.

   • Prepare operational reports on performance, volumes & exceptions.

The Ideal Candidate:

• Diploma/Degree in Logistics, Supply Chain Management, Business, or a related field.

• 4–7 years of experience in freight forwarding or logistics operations.

• Good knowledge of air & sea freight procedures, documentation & compliance.

• Experience in vendor coordination & performance tracking.

• Proficient in Microsoft Office (especially Excel) and operational systems (TMS, ERP).

• Strong analytical, problem-solving & coordination skills.

• A team player with a continuous improvement mindset, ready to take on managerial responsibilities.

To Apply (Via Harold Consultancy):
Please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com for a confidential discussion. All applications are handled with the utmost discretion.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a next-generation logistics and freight forwarding provider, serving businesses of all sizes across diverse industries. As a forward-thinking industry player, they offer seamless global transportation solutions—including freight forwarding, customs brokerage, warehousing, and last-mile delivery—either as standalone services or as fully integrated supply chain packages.

About the Role

Our client is seeking a driven Sales Representative to join their freight forwarding team. If you are a hunter who thrives on closing deals and building a client portfolio from the ground up, this role is your opportunity to excel.

Key Responsibilities:

• Proactively hunt for new customers and build your own client base

• Generate leads through cold calling, networking, and targeted market outreach

• Manage the full sales cycle from prospecting through to closing

• Develop new trade lanes and business opportunities in air and sea freight

• Collaborate closely with operations to ensure seamless service execution

  
  

What We Offer

• Competitive basic salary

• Above-market commission scheme

• Strong operational support to help you close more deals

• Real growth opportunities in a performance-driven environment

  
  

What We’re Looking For

• Experience in freight forwarding or logistics sales (preferred)

• Strong hunter mindset with a proven track record of bringing in new business

• Excellent communication and negotiation skills

• Self-driven, results-oriented, and resilient
  

  To Apply (via Harold Consultancy)

  For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Senior Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

1. Customer Service & Communication

• Answer all incoming calls promptly and politely.

• Respond to customer enquiries promptly.

• Provide flight details and freight status updates to customers in a timely manner.

• Possess pleasant personality and be a good team player.

2. Operational & Documentation

• Handle all air shipment interfaces with multiple stakeholders (internal and external customers/vendors) on shipment requirements.

• Book flights with the procurement team.

• Check AWB/HAWB and all other necessary shipping documents; provide feedback to customers and overseas agents on any discrepancy or non-compliance.

• Ensure all data is updated correctly in the system.

• Liaise with overseas agents on various requirements and rates.

• Obtain rate approval from customer before shipment execution.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignee; update shippers and destination stations on any shipment delays.

• Ensure AED compliance and job file closure within KPI.

• Resolve discrepancies through team effort by working with teammates on resolution.

• Support others on shipment execution when necessary.

3. Compliance & Subject Matter Expertise

• Apply substantial knowledge of cargo commodities as per IATA rules and regulations.

• Demonstrate good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Dangerous Goods Regulations (DGR) trained will be an advantage.

4. Commercial & Administrative

• Provide airfreight quotations upon request.

• Monitor progress to achieve month-end targets, annual objectives, and KPIs.

• Take charge of supplier invoice disputes.

• Timely escalation of issues/concerns that require broader attention and resolution.

• Take on all other ad-hoc tasks delegated by Supervisor/Manager.

5. QHSE Responsibilities

• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency.

• Maintain acceptable Health, Safety and Environmental risk levels in your area of responsibility.

• Ensure compliance with applicable legal requirements.
  

Requirements

• Diploma / Degree preferred.

• Minimum 5 years of experience in freight forwarding.

• Proficient in MS Office and ability to work independently.

• Possess excellent communication, interpersonal, and problem-solving skills.

• Pleasant personality and a good team player.

• Dangerous Goods Regulations (DGR) trained will be an advantage.
  

  
  To Apply (via Harold Consultancy)

  For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle all air export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closure within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

QHSE Responsibilities:

• Participate in setting up and following up on internal standard procedures to enhance productivity and transparency.

• Maintain acceptable health, safety, and environmental risk levels within your area of responsibility.

• Ensure compliance with applicable legal requirements.

Requirements:

• Minimum GCE ‘O’ Levels.

• 1–2 years of customer service experience; experience in airfreight forwarding is an advantage.

• Willing to work overtime when required.

• Good written and spoken English.

• Excellent communication and interpersonal skills.

To Apply (via Harold Consultancy)

For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.