Plan, schedule, and coordinate preventive and corrective maintenance services with external vendors for all Bank facilities, including office spaces, residential apartments, and the Disaster Recovery (DR) center.Oversee fixed-asset maintenance by con..
Plan, schedule, and coordinate preventive and corrective maintenance services with external vendors for all Bank facilities, including office spaces, residential apartments, and the Disaster Recovery (DR) center.
Oversee fixed-asset maintenance by conducting routine inspections, tracking asset conditions, maintaining updated records, and coordinating repairs and servicing.
Support the Department Head in tenancy renewals, space planning, and office renovation initiatives, including supervision and coordination of works at the DR center.
Provide facilities and logistics support for office events, meetings, and internal programs, ensuring proper setup, functionality, and post-event reinstatement.
Coordinate repair, maintenance, and compliance matter with building management and landlords to ensure adherence to building regulations and service standards.
Manage vendor onboarding and registration, maintain vendor documentation, and conduct annual vendor performance evaluations.
Maintain inventory of stationery and pantry supplies; verify invoices and support procurement activities by sourcing vendors, reviewing quotations, and making recommendations on cost-effectiveness and service quality.
Assist the Head of Operations in addressing facilities-related audit observations, implementing corrective actions, and strengthening controls to prevent recurrence.
Serve as the Bank’s Fire Warden, ensuring compliance with fire safety regulations, coordinating drills, and supporting emergency preparedness initiatives.
Coordinate record archival and document management activities for the Branch in accordance with internal policies and regulatory requirements.
Maintain and regularly update the Bank’s internal phone directory and perform other ad-hoc corporate support and administrative duties as assigned.
Governance & ControlConduct SafeWatch and World-Check 1 screenings for remittance transactions.Act as maker or checker based on operational needs.Evaluate all alerts and request clarifications or additional information from Business Units when requir..
Governance & Control
Conduct SafeWatch and World-Check 1 screenings for remittance transactions.
Act as maker or checker based on operational needs.
Evaluate all alerts and request clarifications or additional information from Business Units when required.
Escalate confirmed material hits to Compliance after obtaining relevant information.
Document clear rationale when classifying hits as false or not material.
Maintain a record of all screened transactions.
Coordinate with Compliance to uphold and refine screening standards.
Seek clarification and escalate any unusual transaction elements, including potential AML/CFT concerns to Compliance.
Support the Unit Head in overseeing policies and procedures for Operations units.
Trade Operations
Ensure daily trade finance transactions are processed by COE-Trade in a timely manner as per the agreed SLA.
Perform pre-transaction checks including verification of customer signatures before scanning to COE-Trade for processing.
Daily end reconciliation of trade transactions.
Branch Operations
Execute daily operational workflows accurately and on time, including remittances, deposits, treasury settlements, and trade matching.
