Total 3 job vacancies by Genscript Biotech (singapore) Pte. Ltd.

Role Description:

The main objective of the Sales Account Manager (SAM) is to hunt for and develop new accounts in addition to the current customer pool, increase market share by implementing sales and marketing strategies for related product/service lines, and achieve sales and profit goals in Singapore. The SAM is expected to utilize their knowledge of the business and external contacts to expand and deliver profitable initiatives for the organization.

Key Responsibilities:

• Achieve the agreed monthly/quarterly/yearly sales and/or profit goals
• Contribute to the development and implementation of sales strategies and tactics for products/services, new markets and new applications
• Work with Sales/BD Managers and Technical Account Managers to ensure that all possible actions are taken to secure business in competitive situations
• Share market knowledge and customer feedback with the Senior Management, Sales and Marketing teams.
• Report timely to line manager including written reports as requested, and documentation of sales activities via CRM system. Sales Account Manager (SAM) will be responsible for implementing sales and marketing strategy and tactics for related product/service lines to achieve sales and profit goals in Singapore
• Introduce GenScript to new markets – Industrial/Academic/Government institutions
• Drive business expansion in collaboration with the inside technical support team (TAM)
• Build a business reference network for business expansion
• Work through channel partners and key customers to achieve the sales targets
  

Qualifications:

• Bachelor’s degree or above in Biology / Life Science related disciplines
• At least 1 year of hands-on lab experience preferred; Life science research, molecular biology or related research experience is a plus)
• Knowledge of the Biological and CRO market with an emphasis on one or more of the following: Gene Synthesis, Protein, Peptide, BioAssay, Antibody or Cell Line, Products, and
• Socially active within the network of the life science industry.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to work independently or within a team and drive to succeed in an international business environment.
• Ability forecast sales accurately within the territory
• Highly self-motivated with a winning spirit

Position Summary

The Import & Export Logistics Manager is responsible for leading logistics team to oversee end-to-end international logistics operations, ensuring full compliance with customs regulations, efficient shipment execution, cost optimization, and strong coordination with internal and external stakeholders. This role manages import/export activities, customs compliance, freight operations, and logistics process improvements to support business continuity and operational excellence.

1. Regulatory Trade Compliance Management

• Monitor and stay updated on changes in international trade regulations, customs laws, and import/export compliance requirements.

• Advise internal stakeholders on regulatory changes and operational impacts.

• Ensure full compliance with customs, trade, and transportation regulations across all import and export activities.

• Conduct periodic compliance reviews and audits, implementing corrective and preventive actions where necessary.

• Manage strategic goods permit applications and ensure compliance for dual-use or controlled products.

2. Customs Documentation & Clearance

• Oversee tariff classification and ensure accuracy of customs declarations and shipping documentation.

• Manage import/export permit submissions through relevant government systems such as TradeNet, CrimsonLogic.

• Coordinate with customs brokers, freight forwarders, and government authorities to ensure timely customs clearance.

• Ensure proper maintenance and retention of customs documentation and audit records.

3. Logistics Operations & Shipment Management

• Lead end-to-end shipment coordination for inbound and outbound logistics activities.

• Ensure all shipments are properly packaged, labelled, and dispatched in accordance with company standards and regulatory requirements.

• Work closely with warehouse and other related functional teams to ensure safe handling, storage, and transportation of goods.

• Monitor shipment status from origin to final delivery, proactively resolving delays, discrepancies, or operational issues.

4. Stakeholder & Vendor Management

• Collaborate cross-functionally with commercial, production, procurement, finance, warehouse, Quality, EHS and other functional teams to ensure smooth execution of logistics activities.

• Manage relationships with freight forwarders, customs brokers, transport providers, and other logistics vendors.

• Evaluate vendor performance and service quality to support continuous improvement initiatives.

5. Annual budgeting, Cost Control & Logistics Analysis

• Support logistics budgeting, forecasting, cost tracking, and reporting activities to ensure effective cost control and support business planning.

• Review and manage freight costs, packaging costs, and overall logistics-related expenses.

• Monitor logistics spending, perform cost tracking and analysis, and identify opportunities for cost optimization.

• Oversee vendor billing verification and freight cost uploads into internal systems.

6. Audit, Reporting & Continuous Improvement

• Maintain accurate records and documentation to support customs audits, GST submissions, and compliance requirements.

• Conduct internal process reviews to identify operational gaps and drive process improvements.

• Develop and implement best practices to improve logistics efficiency, compliance, and service performance.

• Prepare logistics and compliance reports for management review.

7. Process Development, KPI Management & Continuous Improvement

• Drive the development, standardization, and continuous improvement of logistics processes and operational workflows to enhance efficiency, compliance, and service quality.

• Establish, monitor, and optimize logistics KPIs to improve operational performance, cost efficiency, delivery reliability, and compliance standards.

• Analyze operational data and performance metrics to identify process gaps and implement corrective and preventive improvement initiatives.

• Lead or support system enhancement, digitalization, and automation projects to improve operational accuracy, productivity, and reporting capabilities.

8. Leadership & Project Support

• Lead and support logistics team development through performance management, capability building, succession planning, and fostering a collaborative and high-performing team culture.

• Provide guidance, coaching, and training to team members on logistics procedures, compliance requirements, and operational best practices.

• Lead and support logistics-related projects, system enhancements, and process transformation initiatives.

• Support the operations and continuous improvement of logistics centers in Japan, Korea, and Australia, including but not limited to best practice sharing, project support, process alignment, and compliance audits; travel may be required for onsite communication and operational support.

9. Ad-hoc Tasks

• Perform additional duties and projects supports as assigned by management.

Qualifications & Requirements:

• Bachelor’s degree in supply chain, Logistics, Business Administration, or related discipline.

• 6 – 8+ years of practical experience in import/export logistics, customs compliance, or international freight operations, including 2–3 years in a managerial role leading a team of no fewer than 5 members.

• Cold chain experience in biotech, life sciences, or pharmaceutical sectors is an advantage.

• Strong knowledge of customs regulations, HS code classification, TradeNet / CrimsonLogic, GST, and international freight operations.

• Fluent in both English and Mandarin (written and spoken); capable of handling technical documents and contracts in English (as this role works closely with internal customers in China)

• Experience managing freight forwarders, customs brokers, and third-party logistics providers.

• Strong analytical, problem-solving, and stakeholder management skills.

• Proficient in Shipping or Transportation Management System, ERP systems and Microsoft Office applications.

• Excellent communication and coordination skills in a fast-paced environment.

• Open-minded and forward-thinking in adopting advanced technologies such as AI, automation, and digital tools, with a willingness to explore and apply them in day-to-day operational workflows.

Job Scope:

• Focus on market information, deeply understand industry trends, with the goal of enhancing the company's production and operational capabilities, as well as core competitiveness in molecular biology-related businesses in the Asia-Pacific region.
• Participate in optimizing and connecting the upstream and downstream processes of gene production, improving the operational efficiency and production efficiency of the entire process.
• Responsible for departmental process improvement and technological advancement, continually refining and optimizing processes and technologies in various modules, continuously improving service and product delivery levels, with a focus on enhancing customer satisfaction.
• Participate in maintaining and improving the quality of molecular biology-related products.
• Contribute to breaking down the goals of the group's molecular biology business line, optimizing performance evaluations and incentive plans, and establishing and optimizing internal and external training systems.
• Responsible for tracking key projects, conducting outcome acceptance, and evaluation.
• Participate in business communication related to molecular biology, actively engage in external client visits, and business promotion activities.

Qualifications:

• Bachelor's degree or higher in a molecular biology-related field, with more than 10 years of working experience in production-oriented enterprises in the life sciences services industry.
• At least 5 years of team management, able to effectively formulate and execute team goals, and cultivate potential team members.
• Familiar with the production processes of molecular biology-related products, project management knowledge, 5S management, skilled in process optimization.
• Possess strong communication, collaboration, problem analysis and solving, innovation, and project management skills.
• Demonstrates a strong sense of work responsibility and cost awareness, embraces innovation, continually advances, and achieves team goals
• Familiar with relevant regulations and standards, with solid experience in quality management and risk management.
• Experienced in international cooperation and project management, primarily involved in communicating and collaborating with business departments in the China region.